late check out, great location to florence, and cincinnati

we took advantage of the pool, which was nice

very clean and quiet for families with small kids.

unlike a lot of other hotels we stayed at, there was a staff member making sure breakfast stayed supplied

food: breakfast selection was very good, hot cooked eggs, bacon, etc

had a flight that left at 400 pm and they gave me a late check out of 100 pm

from room service was ok, nothing special

we were able to leave out car in their parking lot

then on the second room, we pull out the couch/bed for our kids to sleep on only to find trash(earbud, plastic knife) and 2 pills

nothing good. small gym, baby size pool.

were not able to accommodate us with a 2 pm late check out on a sunday we had to pack everything and leave at 745 am

clean, indoor pool, late check out

bed was comfy. pool was nice. late check out

the shuttle driver was a good driver and very helpful and friendly

the restaurant and bar was really nice

pool late check out late breakfast good can't complain loved everything

staff is friendly, the hotel is clean, our room was clean, the pool area is clean

having access to a gym was awesome and the location is perfect

grace was absolutely wonderful at the front desk and driving the shuttle.

airport shuttle service was an excellent experience!

even better is their late check out so we could check out at noon and be at the place when it opened at 1 (on a sunday)

have like a few hot foods for breakfast

it had a full kitchen in suite, laundry facilities on site

pull out sofa bed was not comfortable for our kids

perfect location to shopping and turfway casino

very nice staff and allowed early check in and late check out

i be gone to work but my kids love the breakfast and the facility is always clean.

my kids watching spongebob all damn day lol

i booked there solely for that reason since i would be there with kids for most of the afternoon before our flight the next morning

pool being closed!! but again covida

i needed a late check out to take a meeting - only 45 min, when i asked they did not hesitate to say yes and

free parking in garage across the street

if additional amenities such as room service and valet service are available, more info provided at checkin or in the room would

staff was great, the room was clean, the gym was nice

service, location, staff , parking, relaxing atmosphere on patio next to river .

i really love them, however, when asking for a late check out, they told me it was a $25 fee…

where i’m from all of the casinos are totally non smoking.

raised the bar in customer service

would love to come more often and try our luck at the casino, but the price is pretty steep, so we'll just have to save up for special occasions

loved the sports bar and live music

were able to ask for late check out without incurring a fee.

kids playing football in hallway doors slamming

had kids so was disappointed pool was closed. understandable though.

had kids so was disappointed pool was closed. understandable though.

i came to the thinking that pool was open so had to disappoint my kids

my daughters had a 5 hour break between each of their performances and i was able to receive a late check out so we could hang out in the hotel instead of walk around cincy for 5 hours

indoor pool was very nice for our kids

have been nice to have a breakfast bar to get a quick bite or coffee

the only hotel bar drinks were really awful.

great location and hotel! very friendly staff and the breakfast buffet was delicious.

they also gave me a late check out of 1 pm which was amazing

breakfast was good, staff was phenomenal, valet was phenomenal

liked that the gym was so easy to find and pretty clean

everything from the rooms to breakfast. they always do a great job.

very clean, great breakfast and the staff was polite and courteous!

arena football game all i wanted to do was relax and have a late check out and the staff made that possible

availability of late check out

staff was so nice when i asked for a late check out so i could get some more rest before my flight in the afternoon

when we travel, we look for a place where my kids can swim so i we were very disappointed they closed their pool years ago

charged for parking for guest and charged breakfast

location entire hotel was very clean balcony room late check out option valet parking

the gym was great, everything was clean

the breakfast.

early check in friendly staff

location, front desk was awesome, breakfast was great. superior valet.

complimentary breakfast was very good. rooms were clean and comfortable. late check out.

very clean, convenient, great breakfast options.

breakfast had alot of choices and was delicious

there were little seats at the breakfast place.

room was large, clean, comfortable beds. nice pool. good breakfast

i asked for an early check-in but was unable to be accommodated, however i was able to have a late check out which was more beneficial in the end

we also enjoyed the pool and was grateful for the guest laundry after a root beer incident

breakfast was very good and the staff at breakfast was very nice and helpful

pool is tiny

early check in

it was cleaning and had parking on spot. plus late check out times.

breakfast with hot and healthy options, room very clean and comfortable

breakfast was okay but not many options.

plenty of parking and generous breakfast

the breakfast wasn't that great either