were able to ask for late check out without incurring a fee.

had kids so was disappointed pool was closed. understandable though.

i came to the thinking that pool was open so had to disappoint my kids

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

i came to the thinking that pool was open so had to disappoint my kids

location entire hotel was very clean balcony room late check out option valet parking

the price, i feel there should have been a complimentary breakfast included in the room rate

not have breakfast at the hotel

expensive parking like all downtown hotels. no comp breakfast or drinks.

the breakfast.

i asked for an early check-in but was unable to be accommodated, however i was able to have a late check out which was more beneficial in the end

pool and gym breakfast was amazing cleanliness

we don't have it at home because of the high prices of cable he was excited that there was a gym

breakfast was great and the location was perfect

the pool water burned like straight bleach

availability of late check out

arena football game all i wanted to do was relax and have a late check out and the staff made that possible

staff was so nice when i asked for a late check out so i could get some more rest before my flight in the afternoon

that at check in she upgraded us to a fountain view room, gave us 2 free cocktails & coupons for breakfast @ ingredients cafe

the kids enjoyed the

my daughters had a 5 hour break between each of their performances and i was able to receive a late check out so we could hang out in the hotel instead of walk around cincy for 5 hours

went for my kids birthdays

had to return room service hamburger becaust it was overcooked then we couldnt eat together.

small shallow pool. kids were not impressed.

they have a nice gym and a pool too

they also gave me a late check out of 1 pm which was amazing

breakfast was wonderful

liked that the gym was so easy to find and pretty clean

only thing i did not like was that we missed the breakfast

everything from the rooms to breakfast. they always do a great job.

it was cleaning and had parking on spot. plus late check out times.

plenty of parking and generous breakfast

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

breakfast was okay but not many options.

they didn’t even ask if we wanted a late check out

close to the aquarium and overall a very nice place! kids loved the pool!

the pool was great how they limit how many people can be there at once

the pool was filled salt water which the kids did not like, and there was no hot tub

exceptionally clean! immaculate pool area! friendly staff!

were not able to accommodate us with a 2 pm late check out on a sunday we had to pack everything and leave at 745 am

clean, indoor pool, late check out

bed was comfy. pool was nice. late check out

best thing it is very close to airport and they have free shuttle

kids loved to hotel

had a flight that left at 400 pm and they gave me a late check out of 100 pm

very nice room, very comfortable bed, and the shuttle from the airport was great.

good gym

told me about a $5 room service charge after i placed my order

a contractor storage unit, so there were less parking spaces available

even better is their late check out so we could check out at noon and be at the place when it opened at 1 (on a sunday)

the pool was perfect and very clean

pull out sofa bed was not comfortable for our kids

the kids would have liked gravy and biscuits for breakfast but that's just a personal preference

across from the casino and sits around many options for shopping, etc

late check out, great location to florence, and cincinnati

speed of shuttle and communication on booking .com

and attentive staff , clean rooms, hot water with good pressure, well lit vanity, breakfast on time with all

nice pool and staff very clean

were on the first floor across from laundry

very nice staff and allowed early check in and late check out

whole second floor was shut down, gym was shut down

the pool was closed but i did not see any mention of this when booking.

the room was fairly comfortable. it was nice having laundry facilities available.

the laundry fee is quite reasonable

pool late check out late breakfast good can't complain loved everything

pool was clean & had nice seating for those not swimming

the indoor pool and gym are open

it's a quiet secure area and they have a 24 hour airport shuttle that's complimentary

friendly staff, great location, 24 hour shuttle, pool, clean room.