complimentary breakfast was very good. rooms were clean and comfortable. late check out.

had a wonderful breakfast and a nice swimming pool and exercise room

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

breakfast had alot of choices and was delicious

think of anything , it was convenient location ( we went to the arc) the staff was friendly, the breakfast was very good , and most importantly it was very clean

very nice staff and allowed early check in and late check out

room for two double beds, instead we got a room with a king bed that was to sleep 2 adults and 2 kids

pool was not open for the kids the play in

down, was looking forward to their hot breakfast ice heard so much about in reviews, also the gym was closed, workout equipment looked lovely

free breakfast was great!

pool late check out late breakfast good can't complain loved everything

airport shuttle service was an excellent experience!

that there were different things to do at the hotel that you didn't have to leave for there was a gym an indoor pool a pool table corn hole ect

we loved the pool table, pool, snacks and all the games in the lobby

cleanliness 24 hours airport shuttle comfortable bed friendly staffs

even better is their late check out so we could check out at noon and be at the place when it opened at 1 (on a sunday)

the room,pool,breakfast....everything!

clean & comfortable! friendly staff! good hot breakfast!

excellent location and staff. full kitchen!!

although it's late in the season, a dirty pool reflects badly on the hotel

they didn’t even ask if we wanted a late check out

save money and lose the pool, just install a large hot tub!

we checked in the kids and i wanted to hit the pool and get cooled off but was closed off during our entire 3 day

had an indoor pool and fitness area

close to the aquarium and overall a very nice place! kids loved the pool!

were not able to accommodate us with a 2 pm late check out on a sunday we had to pack everything and leave at 745 am

bed was comfy. pool was nice. late check out

clean, indoor pool, late check out

it had a wonderful airport shuttle service that helped me get to the airport on time.

pool

had a flight that left at 400 pm and they gave me a late check out of 100 pm

stayed at the bar, had drinks and dinner

bad but the sliding doors in the newly remodeled rooms made my kids a bit uncomfortable because you can hear it when they use it, lol

especially for kids

good gym

late check out, great location to florence, and cincinnati

were on the first floor across from laundry

clean hotel, great breakfast, close to the airport. i would definitely stay here again.

kids came in gym during my workout and parent let them go crazy on the machines

well maintained and close to the airport and provided shuttle service.

were able to ask for late check out without incurring a fee.

kids playing football in hallway doors slamming

had kids so was disappointed pool was closed. understandable though.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

kids playing football in hallway doors slamming

i asked for an early check-in but was unable to be accommodated, however i was able to have a late check out which was more beneficial in the end

pool open and great

great view!! great breakfast buffet!! great place to stay close to everything!

staff was great and a decent breakfast, which is always nice

breakfast was great and the location was perfect

location entire hotel was very clean balcony room late check out option valet parking

not have breakfast at the hotel

the price, i feel there should have been a complimentary breakfast included in the room rate

expensive parking like all downtown hotels. no comp breakfast or drinks.

location, front desk was awesome, breakfast was great. superior valet.

my daughters had a 5 hour break between each of their performances and i was able to receive a late check out so we could hang out in the hotel instead of walk around cincy for 5 hours

small shallow pool. kids were not impressed.

to the pool to relax and a lot of rowdy kids came to the area and were very loud, parents didn t say anything to them either but kids

liked the in hotel gym

indoor pool was very nice for our kids

availability of late check out

arena football game all i wanted to do was relax and have a late check out and the staff made that possible

staff was so nice when i asked for a late check out so i could get some more rest before my flight in the afternoon

bartender and kids pizza was so small

the westin s gym was wonderful and staff was very helpful

they also gave me a late check out of 1 pm which was amazing

delicious breakfast and great location

breakfast was good, staff was phenomenal, valet was phenomenal

very clean, great breakfast and the staff was polite and courteous!

the gym had decent equipment

it was cleaning and had parking on spot. plus late check out times.

the breakfast staff is a little unfriendly

the breakfast wasn't that great either

the breakfast was nice

breakfast with hot and healthy options, room very clean and comfortable