late check out and friendly staff

early check in, late check out

easy to find and close to local pubs and restaurants , bar and breakfast area clean and modern.

bar and reception much better decor and fittings than bedrooms, shame the rooms were not of the

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to visit are accessible via car mostly for pets(unsure if allowed ) but bottom

breakfast staff very friendly good location nice room late check out room service

as we were only booked in for 1 night we asked for late check out and if there was a room we could use for a vocal rehearsal before heading off to a

requested late check out which they never put in the system so cleaner came knocking on my door at the long

breakfast perfect

i needed the hotel room was perfect had all the things me and the children needed on our trip and room service on the second day was much needed and nice to come back too would definitely stay here

also we paid for late check out which was a good job as when we wanted to go an use the pool we was told we

me late check out fee of 25 with no reminders or notice that a charge would be applied

the morning of check out i told the receptionist that i requested a late check out - which was approved, however they kept ringing the room saying i have to leave,

comfortable bed value for money free leisure facilities late check out

late check out and breakfast above standard

late check out was no problem

can add late check out when needed

to check in even slightly early costs 15 and a late check out

ntil 12) costa another 15

wifi in rooms must not be at a fee

bed was so comfortable but what i liked most is for an extra 10 you can get late check out for an extra few hours

late check out

welcome and fast at getting us checked in we had no problems went and had a couple beers at the bar and both members of staff where able to help when serving and very polite and easy sorting

the wifi could be much better.

room service excellent

location from ricoh arena is within 20 mins good paid option for late check out which we took advantage of

no charge for an iron and ironing board. a comfortable stay and late check out is a bonus.

we paid in total £126 for a nights stay with late check out and breakfast

breakfast was amazing and delicious, plenty of food available

clean rooms, great breakfast, amazing hospitality from staff.

staff were polite and made us very welcome and when i asked about late check out, reception staff explained to me that if i was a hgi member it was no charge (i did

everything! from the decor, to the welcome, the comfiest bed ever, to the tasty breakfast.

added bonus is that the reception , bar and restaurant are decorated for christmas with two massive trees

clean, modern. good facilities - 24hour gym friendly reception staff! suite was lovely!

bar does not sell any snacks, came back to the hotel after an evening out and didn’t have even a

offered a late check out as we were attending a funeral

insufficient responses to messages late staff didn't know times of breakfast nor about our late check out 3 in room - should have had

check in was easy late check out sunday was most

kids running around unattended

thoroughly enjoyed using the mini gym

it was in beautiful surroundings. they did let us have a late check out as i was not well.

throughout the night but once we made reception aware we was given a free breakfast and offered late check out so overall had a lovely relaxing weekend and as it was my partner bday he really

the brandon hall and spa hotel, is a hotel where many hotels around the world can take a example of

the gym and swimming pool facilities were excellent too

the gym and swimming pool facilities were excellent too

housekeeping banging on the door at 8.30am when we booked late check out

comfortable, nice size room- executive rooms are worth the extra for the fridge, drinks and late check out

we asked for a late check out and was willing to pay but the receptionist point blank said no

we also were lucky to get a slightly late check out - much appreciated thank

staff were very helpful on reception when late check out was organised for us

staff very friendly, late check out at 12, and amazing breakfast. very clean.

staff was excellent great atmosphere in the bar and the beds was comfy.

the bar was a great place to relax and watch the olympics

bar food and drinks good value, car park and grounds are really spacious

friendly staff at the bar and reception

we paid for late check out however a cleaner attempted to come in our room while we was sleeping before our

all the staff were really friendly and helpful , gave us a late check out for free

arrived very late and were given a complimentary late check out

fridge in the family room was a disappointment especially for a couple with two young kids

wifi could be faster

fault anything was really good stay let us check in earlier and late check out staff very pleasant owner very friendly nothing too much trouble would definitely

location was ideal for me.. breakfast was well presented and very good value for money

friendly i've ever met i can't tell you enough how accommodating they was and soooo friendly the breakfast came in with the price of the room hundred per cent worth every penny i would have paid

overall, the hotel provided everything i needed, from free parking to a welcoming atmosphere, making it a great choice for both business and leisure travelers

free parking out front and could always get a space

we appreciated the late check out

room service was excellent and quick and we enjoyed our order

when it was decided that i could have room service

ease of check in and room service availability

snd breakfast was great

size of the king room and 2pm late check out as ihg club member

cost of breakfast to expensive

used the room service to order food very prompt in delivering

breakfast is not good

when breakfast was busy they cleared the table before we'd finished.

late check out

the bar and restaurant was decorated to a high standard

food & service in both the bar and restaurant were both excellent

and my partner was lucky enough to have an early check in (two hours before check in time) free of charge

great food for evening meal and breakfast, bar service also good.

safe, good field views, easy parking and clean reception staff could accommodate my needs for a late check out due to a massive migraine

awoken on second night by laundry trolleys being moved in carpark outside my room

lovely hotel nice bar and restaurant

near to golf course

clean laundry - both bedding and towels

asked for a late check out this wasn't a problem

the staff made us feel really welcome and we spent the evening downstairs in the bar enjoying playing pool and darts

hotel bar allows children to run around unsupervised, the clientele that frequents the bar are foul mouth

not find anything to dislike with accommodation, did not use bar or restaurant so can't comment on food etc

liked ud83dudc4d the friendly staff in the bar and the restaurant

we were able to get a late check out for 10 to extend our stay to midday

the food in the bar in the evening was amazing value and really tasty and served really nicely

clean tidy and parking

good car parking

no room service

nice room, flapjacks included with coffee, late check out

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

noise as our room was just above rhe bar of the inn

lovey room away from the bussle of the bar area

the bar was well stocked at good prices

realised they wavered the parking charge & extended the parking stay as we had requested a late check out

kids where very welcome and treated to a voucher tgat got them a free cookie which was a lovley

was great although definitely not worth what we paid very disappointed with the hotel “fitness centre” requested early check in before arrival and was told it wasn’t possible so our

it was a stretch to call it a “fitness centre” very poor facilities.

with the location-right next to the m42 the restaurants and bowling/cinema superb with having my kids with

also got late check out at request for no extra cost which was lovely and a hot breakfast was also included

late check out breakfast

excellent breakfast, that's why i booked

gave us an early check in at 10am. lovely free breakfast. free parking. lovely staff.

maybe a floor for families as some screaming kids work us up at 3am and 5am

clean and comfy! breakfast was lovely. late check out

everything was really clean and comfortable for our nights stay, with the late check out being perfect after a late night

breakfast was so tasty and i love the late check out it made the stay so relaxing not feeling rushed

late check out at 12:00 at no extra cost

loved the aesthetic of the hotel, loads to do for kids, friendly staff, amazing breakfast