we appreciated the late check out

the car in the morning on the way to my meetings, which not only made me late, but i also had a parking charge for staying too long at the services

the bar has a surprising futuristic theme and the staff is incredibly friendly

they were extremely helpful and the breakfast was delicious

didnt have breakfast or stay longer would love to bring our son and dog

throughout the night but once we made reception aware we was given a free breakfast and offered late check out so overall had a lovely relaxing weekend and as it was my partner bday he really

it was in beautiful surroundings. they did let us have a late check out as i was not well.

location, staff, pool...

lovely hotel very helpful staff lovely and comfortable and clean food was great spa very nice

pool broken

the saturday also - didn t even try - gave us a check out time of 10am knowing we arrive quite late from cardiff on the friday - the was a wedding or some sort of party that night and they

was perfect to visit family room was clean and spacious use if the pool and gym was great late check out at 12 was great , gave us time to have breakfast and a swim before leaving and relax

excellent staff and nice breakfast, good service, value for money. nice pool for kids

breakfast , wish i was made aware when booking i would have access to the gym and swimming pool as i would have taken the correct attire

was fantastic break with my family spa staff was great gym and swimming was very good nice and clean staff on the morning when we went for breakfast was

breakfast staff very friendly good location nice room late check out room service

requested late check out which they never put in the system so cleaner came knocking on my door at the long

as we were only booked in for 1 night we asked for late check out and if there was a room we could use for a vocal rehearsal before heading off to a

the room was converted to a twin from a double, it was fine, no breakfast, very comfortable bed but had to open window as room too hot at night

access to the pool and gym could have been made clearer

also we paid for late check out which was a good job as when we wanted to go an use the pool we was told we

me late check out fee of 25 with no reminders or notice that a charge would be applied

late check out and breakfast above standard

comfortable bed value for money free leisure facilities late check out

the morning of check out i told the receptionist that i requested a late check out - which was approved, however they kept ringing the room saying i have to leave,

early check in, late check out

late check out and friendly staff

and comfy bed good off-road parking and bar very good amenities nearby

there's no food only breakfast,but nice bar & macdonald's next door

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to visit are accessible via car mostly for pets(unsure if allowed ) but bottom

offered a late check out as we were attending a funeral

insufficient responses to messages late staff didn't know times of breakfast nor about our late check out 3 in room - should have had

check in was easy late check out sunday was most

there was a gym though we didn't use it

could do with a pool and a bigger gym.

location from ricoh arena is within 20 mins good paid option for late check out which we took advantage of

we paid in total £126 for a nights stay with late check out and breakfast

no charge for an iron and ironing board. a comfortable stay and late check out is a bonus.

sure i was fully catered for with tea coffee and taking my orders for dinner had a buffet style breakfast before i checked out and it was delicious set me up well for the working day thanks for a

very pleasant stay with excellent faciliries and breakfast.

breakfast for both days, and late check out was complimentary - so really appreciated

hotel were excellent, my partner was unwell the morning we were leaving and they let us have a late check out, fantastic experience from them all at the hotel

we asked for a late check out and was willing to pay but the receptionist point blank said no

we also were lucky to get a slightly late check out - much appreciated thank

comfortable, nice size room- executive rooms are worth the extra for the fridge, drinks and late check out

even has late check out time of 12pm and housekeeping do not disturb you

n't forget to enter your reg

had room service and had to wait a while

i wanted to order from room service, but there was no 'phone in the room. the room was cold.

a bizarre shaped pool that you can't swim in, the sauna was broken, the gym was tiny and hardly any of the lockers worked

late check out

bed was so comfortable but what i liked most is for an extra 10 you can get late check out for an extra few hours

breakfast didn't look overly tempting

location great price great room great staff great bar and selection of drinks very clean and

staff, opening hours, strong showers and wifi

ntil 12) costa another 15

can add late check out when needed

to check in even slightly early costs 15 and a late check out

late check out was no problem

of paint very large windows very limited opening space resulting in very limited ventilation no room service during 2 night stay limited tea coffee milk available in

staff were polite and made us very welcome and when i asked about late check out, reception staff explained to me that if i was a hgi member it was no charge (i did

the smell of fish in the dining area at breakfast ud83dude0a

breakfast and staff was excellent

clean, modern. good facilities - 24hour gym friendly reception staff! suite was lovely!

although i didn't use it on this visit, the gym was well equipped

all the staff were really friendly and helpful , gave us a late check out for free

arrived very late and were given a complimentary late check out

we paid for late check out however a cleaner attempted to come in our room while we was sleeping before our

evening meal was a bit bland. very generic. free wifi didn t work.

wifi can vary from room to room between good and almost non existing

staff very friendly, late check out at 12, and amazing breakfast. very clean.

shame the bar closed at 11 pm could have done with a nightcap with friends.

friendly staff at the bar and reception

bar food and drinks good value, car park and grounds are really spacious

the bar was a great place to relax and watch the olympics

fault anything was really good stay let us check in earlier and late check out staff very pleasant owner very friendly nothing too much trouble would definitely

were all there, clean room, on suite, kettle and tea making facilities, tv, wifi, and free parking

no wifi, will never go

clean and comfortable place to stay when me and the kids visit family

friendly staff and breakfast was nice

we were able to get a late check out for 10 to extend our stay to midday

room service and hospatility

clean modern room bar and restaurant clean and good value staff very helpful

friendly and helpful staff, nicely presented and clean. loads of parking available

i ordered room service as there was no way i was leaving the room that night

they even gave us late check out and free parking which was soo nice of them

staff were very friendly and accommodated a late check out for us.

very good choice at breakfast. pool warm and good size with kids.

we wish the bar was open longer.

functional and clean gym