fault anything was really good stay let us check in earlier and late check out staff very pleasant owner very friendly nothing too much trouble would definitely

nice hotel, friendly staff. the free wifi was great and fast. also free parking was a plus.

clean and comfortable place to stay when me and the kids visit family

location and parking are both good

on site car parking included

staff very friendly, late check out at 12, and amazing breakfast. very clean.

friendly staff at the bar and reception

staff was excellent great atmosphere in the bar and the beds was comfy.

food was excellent and the bar was a great experience

shame the bar closed at 11 pm could have done with a nightcap with friends.

we paid for late check out however a cleaner attempted to come in our room while we was sleeping before our

all the staff were really friendly and helpful , gave us a late check out for free

arrived very late and were given a complimentary late check out

buffet breakfast with lots of choice

the gym and pool are fantastic

breakfast for both days, and late check out was complimentary - so really appreciated

we asked for a late check out and was willing to pay but the receptionist point blank said no

staff were very helpful on reception when late check out was organised for us

comfortable, nice size room- executive rooms are worth the extra for the fridge, drinks and late check out

hotel were excellent, my partner was unwell the morning we were leaving and they let us have a late check out, fantastic experience from them all at the hotel

asked for a late check out this wasn't a problem

the staff made us feel really welcome and we spent the evening downstairs in the bar enjoying playing pool and darts

liked ud83dudc4d the friendly staff in the bar and the restaurant

hotel bar allows children to run around unsupervised, the clientele that frequents the bar are foul mouth

and then after dinner we went into the bar the other side which was like a local pub where we felt so welcome played on the dart board and

nice room, flapjacks included with coffee, late check out

room , with kitchen, very comfortable and quiet, bustling bar with karaoke on a friday, friendly staff, stay there every time i visit atherstone

efficient location is perfect wi fi was a bit poor when we got to our room, however a trip to the bar the helpful staff sorted and ensure we had wifi

room was directly over the wheatsheaf bar and saturday night is karaoke night

cobs on the bar would sit perfectly in this lovely local pub

me late check out fee of 25 with no reminders or notice that a charge would be applied

also we paid for late check out which was a good job as when we wanted to go an use the pool we was told we

late check out and breakfast above standard

comfortable bed value for money free leisure facilities late check out

the morning of check out i told the receptionist that i requested a late check out - which was approved, however they kept ringing the room saying i have to leave,

early check in, late check out

late check out and friendly staff

and comfy bed good off-road parking and bar very good amenities nearby

easy to find and close to local pubs and restaurants , bar and breakfast area clean and modern.

bar and reception much better decor and fittings than bedrooms, shame the rooms were not of the

as we were only booked in for 1 night we asked for late check out and if there was a room we could use for a vocal rehearsal before heading off to a

breakfast staff very friendly good location nice room late check out room service

requested late check out which they never put in the system so cleaner came knocking on my door at the long

we met josh in the bar who was great at his job and although he was always busy he made time for a chat with us

hardly anyone on reception. room service charge gone up to 5 that is way too much.

can add late check out when needed

ntil 12) costa another 15

late check out was no problem

to check in even slightly early costs 15 and a late check out

unfortunately cause of covid the restaurant and bar were closed, no fault of the hotel.

bed was so comfortable but what i liked most is for an extra 10 you can get late check out for an extra few hours

late check out

welcome and fast at getting us checked in we had no problems went and had a couple beers at the bar and both members of staff where able to help when serving and very polite and easy sorting

room service excellent

breakfast didn't look overly tempting

staff were polite and made us very welcome and when i asked about late check out, reception staff explained to me that if i was a hgi member it was no charge (i did

didn't try the gym but it looks quite adequate

breakfast was great

i didn't use the gym but liked that there was an option to

the hotel is clean and breakfast is excellent.

we paid in total £126 for a nights stay with late check out and breakfast

no charge for an iron and ironing board. a comfortable stay and late check out is a bonus.

location from ricoh arena is within 20 mins good paid option for late check out which we took advantage of

clean rooms, great breakfast, amazing hospitality from staff.

excellent wi-fi connection, a good breakfast offered with a wide variety of food

late check out should be free unt 12noon please.

the really late check out

was helpful, specially when i wanted late check out they helped a lot

comfortable beds. late check out 11am was perfect after a long trip

breakfast is available small bar in reception area open 24h ud83dudc4c homemade pizza available from reception also, which is

staff were very friendly and accommodated a late check out for us.

they even gave us late check out and free parking which was soo nice of them

efficient staff, breakfast amazing they even had masala omelette & masala tea & somosas loved the bar area lovely to

wifi was not free.

very good choice at breakfast. pool warm and good size with kids.

late check out

customer dictating that the heating was turned off, staff handled him perfectly could open a bar tab but not a

room with a rainfall shower, very friendly and helpful staff and a nice bar to relax in - already booked for the same event next year

staff were very welcoming, friendly, and accommodating especially when in the bar and wanting to take drinks to the room

and my partner was lucky enough to have an early check in (two hours before check in time) free of charge

safe, good field views, easy parking and clean reception staff could accommodate my needs for a late check out due to a massive migraine

great bar and beer garden

lovely hotel nice bar and restaurant

polite staff, good food ( bar meals and breakfast)

clean laundry - both bedding and towels

it was in beautiful surroundings. they did let us have a late check out as i was not well.

throughout the night but once we made reception aware we was given a free breakfast and offered late check out so overall had a lovely relaxing weekend and as it was my partner bday he really

shout out to sue at reception, sharon in the restaurant and stuart in the spa area

clean, rooms had everything we needed. spa on site and bar.

the room, gym and spa

check in was easy late check out sunday was most

insufficient responses to messages late staff didn't know times of breakfast nor about our late check out 3 in room - should have had

offered a late check out as we were attending a funeral

did not have time to use the gym.......next time i will.

bike in gym unserviceable for 4 weeks

loved the late check out time of 11 as we were in no rush

visit nice bar and rooms are clean and tidy staff are excellent nice big carpark

room allocated to us was at the back of the hotel, away from the lorry park, so was very quiet

room 16, this is on the front of the property, road noise and the lorry park noise was an issue, a different room would have been better

was good because i imagine the front rooms could be noisy due to truck park

also got late check out at request for no extra cost which was lovely and a hot breakfast was also included

late check out breakfast

was great the breakfast food excellent the room was perfect the bed was very comfortable the whole experience was

no kids park

tasty breakfast, well stocked and replenished

we appreciated the late check out

didnt have breakfast or stay longer would love to bring our son and dog

exceptional public rooms, excellent restaurant and bar and very helpful and attentive staff

cooked breakfast wasn't the best

snd breakfast was great

great location, cooperative staff, and they let us avail a late check out.

have stayed at the hotel previously as it is close to the nec, has plenty of parking and free wifi and a good selection at breakfast

wifi ! we didnt manage to find it.

pubs around and bar didn t open till 5 i only stayed so my girlfriend could meet her friends so was alittle

i was able to just have a friendly chat at the bar the the staff and have a good laugh with them

breakfast was so tasty and i love the late check out it made the stay so relaxing not feeling rushed

clean and comfy! breakfast was lovely. late check out

everything was really clean and comfortable for our nights stay, with the late check out being perfect after a late night

late check out at 12:00 at no extra cost

clean. nice rooms. nice little gym.