staff friendly - accommodated a late check out and were very helpful

however the free wifi made up for this

evening meal wasn't hot bar closed to early

bar restaurant excellent beers and food with very friendly staff room nice and cosy and easy parking

plenty of car parking

natasha was lovely and let me have a late check out at no additional cost, meaning i could relax and admire the most spectacular views

the staff were very friendly and accommodating allowing us all to check in earlier and have a late check out

wifi is a bit slow

wifi was a bit unpredictable at times in our room

although the breakfast bar did not initially look promising the cooked breakfast was delicious, with special mention for

bath robes for use also good size tv and sofa with coffee table and usb ports in the lamps also late check out at 12 plus taxi service cancelled be arranged at the

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

location, food, excellent service, very clean late check out

the late check out was great, the bed was really comfy and the breakfast was amazing.

enjoyed the gym and pool and good staff making the experience easy

easy check in, spacious rooms, very clean, easy to find, comfortable stay and late check out

staff - check in was very easy clean white bedding and nice welcoming room late check in and late check out breakfast was

wifi in our room was poor, couldn t reach our room from the signal box

staff were excellent, both in the restaurant and for breakfast. well worth the money.

with good large rooms and adjacent free parking - these motel style rooms enjoy a fine italianud83cuddeeud83cuddf9 style restaurant

i appreciated the late check out which helped with specifics on my stay

allowed early check in which after an early morning start was very useful.

late check out ideal , and good time option for breakfast too

easy to request late check out even after we had checked in

everything is extra charge

we also paid for a late check out but found our key card didn't register this and we were locked out of our room

late check out for free was a nice perk

late check out, great hotel

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

breakfast was perfect - set you up for the day

cleanliness friendliness of the staff and the quality of the breakfast and options

great to stay with family with good breakfast

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

location and quick parking late check out at 12 ...

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

food in thai restaurant exceptional and nice bar downstairs for drinks

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

staff allowed us a complimentary late check out and done anything to help us

late check out so didn't feel rushed at all

friendly and helpful staff. clean comfy rooms. nice late check out so no rushing.

the lady taking orders for room service was lovely excellent service

staff everything you want town centre quiet room super breakfast and staff attentive, nice bar and restraunt this was our second visit won't be our

ideal location central to everything,beautiful dining room ,superb breakfast and late check out

the fitness centre has a good selection of equipment and parking was easy

i requested early check in and luckily a room was available

room service was quick

dinner (mp white's) was excellent, as was breakfast (+) very friendly reception staff and wonderful breakfast (+)choice of cooked breakfast on top of buffet continental selection (+)room was fantastic and the breakfast was amazing (+)lovely room very clean breakfast was lovely staff were very pleasant (+)room, breakfast, location, friendly staff where all wonderful (+)lovely room, with lots of character. the breakfast was excellent. staff were very friendly. (+) the hotel was very unique and quirky in the rooms, very clean and the breakfast was lovely it was also my birthday and the hotel had my room decorated with a card, badge (+) best breakfast in a fantastic dining hall

clean, great food, spacious room, late check out. will def stay again. ate too and food fabulous

the bar area is also very welcoming, with excellent food

we were tired from traveling so didn't want to have evening meal in the bar just wanted to stay in our room

we ate in the bar at night - it had a lovely atmosphere and food was good, as was breakfast which we pre ordered the night before

breakfast was nice

parking, good location, staff super friendly, cheap late check out, what more could you ask for

they allowed me to have a late check out they had 24/7 reception

that we did not eat the police riot squad swarmed this place thank got we didnt have our kids do not beleave the photos off this hotel do not

liked the room which i got and continental breakfast, hotel entrance good, easy check-in, good staff member

the icing on the cake was a group of drunk kids right outside our room at 4-5am shouting and screaming and eating kebabs

a plate of scrambled eggs and a late check out from a clean, comfortable room on the sat morning

staff were amazing and very accommodating to our request for late check out would defiantly be staying here again in the

pizza served in the bar very good as was the breakfast

comfortable beds, great breakfast . allowed early check in.

lovely breakfast and very accommodating with my early check in - thanks!

value for money lovely and clean comfortable room late check out

clean, comfortable, secure. complimentary biscuits. late check out.

the bed was comfy room was clean staff very friendly good late check out

late check out is a bonus

could offer early check in and late check out

the staff also allowed us for late check out

amazing 2pm late check

had late check out so went shopping left cases in room when we returned we had been locked out had to

friendly and welcoming staff, room was immaculate and very spacious and the bed was massive and very comfy

we were given a late check out 2pm, so managed to visit the life centre too

early check in and late check out

offered us free breakfast, minibus transfer to metro and late check out on the

all good, if anything parking

easy to find, plenty of parking and friendly staff and customers

everyone very helpful landlady very friendly good breakfast hood bar food.

staff helpful with early check in and late check out as we are ihg members

as a member the early check in and late check out was a massive bonus

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

a major problem but more of a suggestion: bar / restaurant area was a bit cold in evening - but i did not have a jumper

we asked for a late check out which was facilitated but nothing else done to try make our stay nice after the

late check out (well 12 noon on sunday), mezzanine lounge with complimentary coffee and

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

late check out option is an added bonus

room service ended up being complimentary due to an alternative ingredient in late night sandwiches

late check out was bonus and well received

weekend rate with free drinks vouchers, free wifi and decent car park price and very convenient location for the sage theatre and newcastle

room service excellent service

access to reception from car park lift was a bonus. room service was good

breakfast was a good as any

late check out was very welcome

late check out on sunday was particularly good

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

great check in and out times - late check out suited us

2 staff on when we arrived were excellent lots of friendly banter , got in room early plus got us late check out with hampton honours , perfect location, breakfast excellent, room nice particularly

complimentary late check out of 12pm

good location and good late check out!

open window cleaners kept knocking on door even when we told them we paid a extra 30 pound for late check out very

requested late check out, and it was granted to us for a small fee

room was huge you can pay for late check out they can hold onto your luggage the staff are 10/10 the view was

staff were lovely, great location, lovely breakfast and great late check out time

also a very easy late check out process, rules clearly stated so did not mind paying the extra to stay a few hours

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

hotel and the area was scruffy and graffiti everywhere, nowhere to eat in room, despite having a kitchenette

early check in & late check out. window opened much appreciated.

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

good that it was a late check out

due to a heavy night on the tiles a late check out was no problem for the staff

lovely decor and beds are super comfy and the late check out was great.

we had a late check out and they also looked after our cases

also early check in or late check out available for 15 pounds per hour, give me a

for a late check out, received a call then telling us our late check out wasn t on the list

offered late check out for no extra charge

late check out was so handy and easy to arrange

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

was delicious and plentiful, asked for early check in and this was facilitated

friendly bar maid for check in and breakfast services

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

we had a nice drink in the bar when we got back

late check out was also a bonus

good flexability on the late check out which is good for

were not very helpful, room was freezing, bed was very uncomfortable, no late check out

the staff were so pleasant and kind!! would definitely come back! and late check out was perfect

we even got free late check out which was very much appreciated