staff were fab, they gave us a late check out, no charge, gave easy information and were very helpful

there is a gym and spa too, but i didn’t try either

bar area asked for certain drinks confusion reigned, staff needed a little more training

had good value ev charger on site

perfect on a golf ⛳️ course

were very friendly and happy to arrange a late check out at no extra cost

not from the hotel but from the tapas bar next door

the breakfast was delicious

the bar and restaurant was friendly and welcoming with good value, tasty food and a fantastic breakfast

attentive bar staff

good value for money, extremely helpful, we were allowed a late check out as we were at a wedding at the speech house

even let us have a late check out they are so kind

adult bed was really comfortable but the mattresses on the bunk beds in the kids room were very lumpy

outside is a patio area with tables and a play -place for kids

plenty of parking, nice fresh bar and eating area

tv after a long day's walking, helpful reception staff (that accomodated early arrival & slightly late check out), lively bar

and all with private parking and just a short stroll from the centre of this charming town

we needed an early check in and the staff were happy to help and worked hard to make sure our rooms would be

good hotel bar with wifi and sport on tv

are a bit dated but bed was comfortable, couldn t get tv to work and wasn t informed about wifi or password to get any wifi but staff and breakfast were

late check out

location, parking available and food served on a sunday evening

of been nice to be made aware of 15 charge for dog and 5 breakfast room service as was not arrival or when i spoke with staff to request this services

nice atmosphere, until you sit in that room and eat, as it is the main walk through for the kitchen, you feel like you are sitting in a corridor, we asked to move so we still enjoyed our

extractor from kitchen noise

late check out time was good and the staff were very helpful

the staff were really helpful and the breakfast was delicious

was booked for my colleague as bed and breakfast he had to leave before breakfast

nice bar and dining area nice size room

the size of the room and very comfortable. food at the bar was great.

late check out at short notice

out after a great breakfast , the evening meal

amazing value for money, nice big room and bathroom, lovely location, staff and parking.

fabulous pies served even at breakfast

free parking

late check out at 12 noon meant a lie in or extra use of the spa facilities was

the breakfast buffet was really great with something for everyone and it was good to have a late check out and to be able able to use the leisure facilities until we left

the people occupying her room were granted a late check out, even though they knew my mother has called a head and was told the room would be

swimming pool is big enough to do laps, the gym is big and has all the facilities, sauna, steam room, golf course, lakes and surrounding area

were all very helpful and polite, especially at reception, zest bar and leisure facilities

on arrivalmwe had late check out until 1pm which was amazing for our staycation

late check out

clean, helpful staff - allowed late check out on one of our rooms.

the bar wasn't very atmospheric so we decamped next door to the pub. sofas might help.

sofa bed was uncomfortable, even for the kids.

in ans i as told i had been upgraded to aztec hotel and spas whichever was amazing also with a late check out of 1 pm with full use of the spa

breakfast and evening meal was lovely, best shower

no bar or restaurant after 8pm

breakfast. they only serve continental.

room was very clean, staff friendly and very helpfull. bar was also clean and tidy.

lovely hotel friendly staff generous room size with the option of late check out

very good breakfast with plenty of choice

loads of free parking. just off the m4. nice clean modern rooms. friendly staff.

check out was at 11am, however room service knocked the door at 10

breakfast could be better, especially hot items for vegetarians

we were given a larger room and late check out all free of charge

the area to play golf at celtic manor

control- window opened but out onto car park, where people were having their post-pub chats and kids were using pub beer garden, enjoying themselves but not great if you needed some quiet time

had a kids play barn and they were making a bit of a row.

good location as we were playing golf at celtic manor which was 5 or so minutes away

the character of the building and room. breakfast and late check out.

no bar food on a sunday or main restaurant so had to eat out

breakfast bar staff character of building

arrived around 10am on a saturday and the gents toilet for the bar was in need of a clean and was a bit wiffy

building had plenty of character, friendly staff beautiful clean room with bar and lovely food

really handy to in station, and easy to extend for a late check out

we weren't allowed to pay extra to have late check out

clubs nearby so could get loud at night but that wasnt much of a bother for me personally, £15 late check out is a bit pricey, no step free access

the parking was easy, we chose late check out and it only costs £10

of choices for places to eat breakfast was really nice room was clean late check out pool was

next door staff moved us to another room and provided us with a complimentary bottle of wine and late check

they upgraded to on arrival. the gentleman on the desk also gave us a late check out. top man

beautiful room and the breakfast room service was lovely.

room service took 3 hours, but they made up for this by not charging me for my parking

very clean, excellent breakfast and helpful staff to with early check in and late check out.

good parking large room . easy check in. late check out.

check in and out, clean, comfortable room, staff were fantastic and very helpful, lovely bar area for food and

travelled with my kids

room service menu not that special & a bit expensive for what was offered and what it tasted like

had arranged a late check out at the front desk to avoid being woken, however house keeping let themselves in

facilities and option to join as an ihg member for late check out

the bed was really comfortable and it was great to have complimentary late check out (2pm)

all pretty food. perhaps a few more healthier breakfast options ( esp vegetarian )& fruit.

very friendly staff and a good breakfast.

they are accommodating and helpful, we managed to do a late check out so the kids could enjoy more the pool

late check out at 12 noon,gave us olenty of time for morning swim and leisurely breakfast

staff was absolutely friendly and made my kids welcome to, normally some places don't like kids playing around but the filton hotel made them

a gym, sauna and decent sized swimming pool (available to all holiday inn guests)

the bar staff were very helpful and informative

and only 20 for late check out until 6pm

the restaurant and menus both breakfast and dinner the room bed comfortable facilities in said

not enough disabled parking

the grounds were fantastic and well kept, with plenty of space for kids to run around

a room service) were absolutely gorgeous abit over priced but i'd say it was worth it

the bed, the tea/coffee facilities, free breakfast items and the late check out.

the bar and food was great, team were very helpful! room was good! i'll be back!

black out curtains that fit the windows, plug sockets in accessible places, wifi that reaches the rooms and works easily with a

customer info on wifi or how to work the tv and no water glasses provided

also did room service if required