they were so kind and allowed my husband and son to do a late check out, so they had somewhere to comfortable to wait as my procedure was 7 hrs

pool was unavailable , and the key entry from the outdoor space did not work

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids

a lot of kids running around all day and night

gave us a late check out which saved the day as our plans were changed unexpectedly and i am so thankful

friendly staff and very nice lobby with activities for the kids.

people on the floor above made a lot of noise kids running around jumping off the beds that caused a lot of noise in our room

pool table n gams

breakfast & pool.

late check out and a toothbrush we're free of charge

it can take some time to get out of the parking lot, but that is unavoidable givin the location

breakfast set-up was excellent

price, clean, professional,breakfast, pleasant

excellent staff and clean room. free coffee and tea. good pool and gym.

i love having the option for a late check out for a minimal fee too

the only minor complaint was that breakfast was rather limited to cinnamon rolls, coffee and tea, and juice

location, breakfast was fine

wish they still had the waffles and all the rest of the breakfast that they used to have

clean room and decent (standard) breakfast

late check out was appreciated

convenient layout to parking lot and pet friendly rooms

room service was great

breakfast was good

big parking area for trailers

i was accommodated with early and late check out

the pool wasn't open but thats not the hotels fault!

bedding, adjustable heat/ac, very good fitness room, typical breakfast, complete kitchenette

the pool was perfect for kids

breakfast didn

was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

breakfast :

ut that was because of covid!

it was very clean, had a great breakfast and the pool was sparkling clean too.

breakfast was okay

they were very accommodating about late check out and anything we needed

breakfast felt underwhelming

the room was cozy and the kitchen area was what i hoped it would be

their breakfast buffet was the best i’ve seen

friendly, great location, clean and my kids loved the modern decor.

the front desk was very accommodating with allowing us a late check out and holding our luggage

keeping walking in my room after i put in late check out this is 2nd time i also had a do not disturb sign

convenience to cleveland clinic was awesome. and the late check out was what we needed.

i had to request a late check out and she was able to extend my check out time free of charge

we we re able to get early check in and late check out which was a huge help and the staff is polite and friendly

we even ask to do a late check out because of an issue with my daughter surgery and they let us at no extra cost

if they offer breakfast could be better

also, the breakfast wasn’t anything to write home about

we didn’t eat breakfast there- they only had a few things to choose from

breakfast, could have better options

the 2 nights and maid walked into our room both mornings even on the last day when i asked for a late check

plus we was able to get early check in and late check out so that’s a major plus

didn’t get in until 2am and they gave us a late check out

the room was smelly. the bathroom was full of hairs. the gym had damaged machines.

breakfast

that it was clean and staff was nice. the late check out

pool & hot tub open. also able to get late check out.

noisy kids but that's not the hotel's fault. no real breakfast.

the breakfast was the same

and with no pet fee i can only imagine

absolutely a fantastic experience. from the check in to the late check out perfect

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

the fitness center was also dated and quite small

they even gave us an early check in which was great

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

late check out allowed us to sleep in and not feel rushed

main desk - truly lacked personality and bar service and hours was very disappointing.

the free wifi was difficult to get on

room service took to long.

no room service!

arrived very late but the staff was friendly and made check-in fast and easy

out of order hot tub. out of order door locks and bathroom. out of order elevators. wifi issues

jacuzzi, fitness room

the location and the fact that it had a fitness room

wifi does not work in all of the rooms