was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

breakfast was okay

the front desk very helpful and friendly. breakfast was delicious!

good breakfast

ut that was because of covid!

late check out was appreciated

the breakfast was excellent!

the pool is not heated

difficult if you want turn left out of the parking lot

big parking area for trailers

late check out and a toothbrush we're free of charge

the music from the bar next door

excellent staff and clean room. free coffee and tea. good pool and gym.

how i couldnt't close the curtains in the room and the light was shinning in the room from the parking lot, they had a shear and the curtain wouldn't pull all the way across the windows, need a

comfortable beds, clean room, quiet, breakfast, friendly staff

i love having the option for a late check out for a minimal fee too

breakfast

very clean very roomy and very comfortable the staff was excellent and we enjoyed the continental breakfast

wish they still had the waffles and all the rest of the breakfast that they used to have

location, breakfast was fine

the reception allowed me to have late check out after 11am

clean, great staff and they have free laundry facilities

the breakfast selection every morning was amazing

had a quality breakfast at this location after staying in many other hotels

the pool was a little cold.

very clean and comfortable. loved the late check out. great staff.

the pool area was very clean and new- had the place to ourselves both times we went

location, clean, well decorated, nice staff, nice indoor pool

wish that the swimming pool was just a little bigger, deeper and warmer

the pool is small but clean, and pool was heated which my kids enjoyed

they were so kind and allowed my husband and son to do a late check out, so they had somewhere to comfortable to wait as my procedure was 7 hrs

pool and workout area

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

i have two young kids and told them i needed to get them to bed because there grandma’s funeral was in the morning

a lot of kids running around all day and night

gave us a late check out which saved the day as our plans were changed unexpectedly and i am so thankful

get to enjoy the pool , nor breakfast when i purchased it with my stay my first day customer service was

we were awoken very early by kids talking and running down the hall

loved the cozy vibe from the fireplace in the bar lounge area and my bed was super comfy

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

they were very accommodating about late check out and anything we needed

3 spots were being taken up by hotel shuttles

that is had a bar and a pool

thoughtful for anyone needing to say longer: access to washer / driver, cooking facilities, kitchen, desk

we weren’t able to visit the bar as we arrived late but it looked to be well stocked and inviting

we we re able to get early check in and late check out which was a huge help and the staff is polite and friendly

keeping walking in my room after i put in late check out this is 2nd time i also had a do not disturb sign

convenience to cleveland clinic was awesome. and the late check out was what we needed.

the front desk was very accommodating with allowing us a late check out and holding our luggage

i had to request a late check out and she was able to extend my check out time free of charge

plus we was able to get early check in and late check out so that’s a major plus

the 2 nights and maid walked into our room both mornings even on the last day when i asked for a late check

didn’t get in until 2am and they gave us a late check out

only thing i didn’t like was the gym equipment was actually down and there wasn’t a usb port for iphones other than that it was a

staff nice , great area for kids while traveling.

absolutely a fantastic experience. from the check in to the late check out perfect

no fitness center

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

the fitness center was also dated and quite small

requested a early check in, a month before my stay

late check out allowed us to sleep in and not feel rushed

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

main desk - truly lacked personality and bar service and hours was very disappointing.

needed more room service options.

from the front counter to the gym

arrived very late but the staff was friendly and made check-in fast and easy

i've stayed at other hotels where if you spend the night there we have been able to use the shuttle & not have to pay to leave our car there while we are on our trip

called a weeks in advance and asked them if we could have an early check in if possible to make it to a wedding by a certain time, needing the room to get ready

bar has great workers

pool was closed and fitness room