location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

location and quick parking late check out at 12 ...

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

lovely bar and restaurant on site

nice breakfast included, pleasant staff at night in the bar and in the daytime

clean, great food, spacious room, late check out. will def stay again. ate too and food fabulous

and reception , bar staff experience very attentive waiters excellent and very attentive always on hand with a big

breakfast was excellent - comprehensive tick sheet the previous evening and a time of your choice

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

breakfast was good perfect poached eggs

staff friendly - accommodated a late check out and were very helpful

not over priced, breakfast very good a lot of choice, the hotel was quite , well decorated wifi very good

wifi is very good, tv streaming easy

staff from reception, restaurant, room service to the gardeners just can t make you feel anymore welcome

less the food offered on a sunday evening was different)

we also paid for a late check out but found our key card didn't register this and we were locked out of our room

everything is extra charge

location, room was spacious, late check out

late check out ideal , and good time option for breakfast too

easy to request late check out even after we had checked in

a plate of scrambled eggs and a late check out from a clean, comfortable room on the sat morning

staff were amazing and very accommodating to our request for late check out would defiantly be staying here again in the

great bar & awesome local people

rooms are spotlessly clean, friendly staff and a great pint and breakfast

lovely breakfast and very accommodating with my early check in - thanks!

early check in and late check out

offered us free breakfast, minibus transfer to metro and late check out on the

strange setting for a hotel in a housing estate,easy parking and access to hotel

all good, if anything parking

good bar and lots of entertainments available

late check out so didn't feel rushed at all

staff allowed us a complimentary late check out and done anything to help us

friendly and helpful staff. clean comfy rooms. nice late check out so no rushing.

the menu did not present healthy options for kids so we only ate in the hotel one evening.

the kids really enjoyed the pool

ideal location central to everything,beautiful dining room ,superb breakfast and late check out

room service was quick

service could have been better found room door had been left on the latch by room

a short walk to the attractions of the cathedral, castle, bars, pubs etc

breakfast was great, with excellent help-yourself bar and selection of cooked breakfasts, table service

parking, good location, staff super friendly, cheap late check out, what more could you ask for

they allowed me to have a late check out they had 24/7 reception

staff ignorant booked early check in no response breakfast not great needs upgrade bit

early check in, although for a fee.

the blinds didn’t close properly waking kids up super early! a small thing in comparison tho!

bed was very comfy, and staff were very helpful, and a late check out for £20 was a bargain

staff were lovely. very comfortable and warm. breakfast bags were great. kids loved it

so it's hard to get kids washed without getting soaked yourself

no cooked breakfast but only because of the government guidelines.

location is convenient, but its against a abbandoned pub and opposite a gym

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

we had a nice drink in the bar when we got back

bar was

atmosphere in the bar & restaurant is typical english pub - fantastic

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

late check out was bonus and well received

free wifi

nice room, good location and it has a gym!

breakfast was a good as any

best we have had from any hotel stay ,rooms decent prob due modernising, but ye a good hotel good bar ,good sleep and great breakfast in the heart of where you need to be thank you

good flexability on the late check out which is good for

were not very helpful, room was freezing, bed was very uncomfortable, no late check out

late check out at 12

position of room . comfy bed. late check out time.

very clean and excellent staff we got checked into room prompt and late check out great stay

late check out was booked and paid for in advance, still a very unfriendly woman with a clip board

the bed was comfortable and the late check out was awesome

room service ended up being complimentary due to an alternative ingredient in late night sandwiches

we asked for a late check out which was facilitated but nothing else done to try make our stay nice after the

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

friendly and welcoming staff, room was immaculate and very spacious and the bed was massive and very comfy

we were given a late check out 2pm, so managed to visit the life centre too

the staff also allowed us for late check out

for late check out and i ve been told they were too busy

big room, free late check out and voucher for money off the bar

complimentary late check out of 12pm

open window cleaners kept knocking on door even when we told them we paid a extra 30 pound for late check out very

requested late check out, and it was granted to us for a small fee

a late check in arriving from london and they gave me a late check out the following day which was

good location and good late check out!

2 staff on when we arrived were excellent lots of friendly banter , got in room early plus got us late check out with hampton honours , perfect location, breakfast excellent, room nice particularly

late check out on sunday was particularly good

met my needs very helpful staff complimentary late check out

excellent location and late check out

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

staff helpful with early check in and late check out as we are ihg members

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

as a member the early check in and late check out was a massive bonus

facilitated early check in prior to graduation ceremony which we were very grateful for thank

we had a late check out and they also looked after our cases

offered late check out for no extra charge

check in at 2 pm and 10 pound per hour for late check out

free late check out.

for a late check out, received a call then telling us our late check out wasn t on the list

value for money lovely and clean comfortable room late check out

the bed was comfy room was clean staff very friendly good late check out

clean, comfortable, secure. complimentary biscuits. late check out.

could offer early check in and late check out

late check out is a bonus

they also gave me a late check out with no extra charges

due to a heavy night on the tiles a late check out was no problem for the staff

early check in & late check out. window opened much appreciated.

lovely decor and beds are super comfy and the late check out was great.

good that it was a late check out

bath robes for use also good size tv and sofa with coffee table and usb ports in the lamps also late check out at 12 plus taxi service cancelled be arranged at the

the late check out was great, the bed was really comfy and the breakfast was amazing.

location, food, excellent service, very clean late check out

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

to bed there were no pillowcases provided and no towels available for the leisure club due to a laundry problem but, having said that it was an issue that was dealt with swiftly and

central for lots of pubs , resteraunts and theatre , plus late check out till 12 if needed ,and free parking, would stay

went out of their way to give us the early check in and late check out we required, they couldn't of done more to make our stay amazing

spacious, late check out.. 24/7 reception, very clean, great price

booked late check out to have a sleep as we had a late night and we were woken up by the cleaners trying

great location and gym

location, walking distance to everything -comfortable rooms -quick check-in -great wifi -great value for

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

staff were lovely, great location, lovely breakfast and great late check out time

also a very easy late check out process, rules clearly stated so did not mind paying the extra to stay a few hours

the room was really spacious with its own kitchen and living area

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

late check out, great hotel

everything, kids loved the breakfast

and modern comfortable beds kids very happy with the tv channels lol breakfast was nice and plentiful location was perfect for

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that