(we ended up getting a late check out as it was so nice) staff were pleasant and helpful on arrival, the bar staff, and

pool was a little cold.

room service restrant shut at 20:30 we paid extra for a better room but was joined by two doors

no wifi in room

small side and a bit tight for room

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

staff, the room, the food including a great breakfast and the friendliness in the bar on an evening

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

we had a nice drink in the bar when we got back

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

great breakfast , the staff late check out at 11

we were able to use the hotel facilities before check in and the late check out 11 was a real bonus

wifi or signal in the room at all so was boring had to walk round the ground at night to do summit

the leisure pool and gym were an added bonus and the hotel has wonderful grounds for chilling out

car parking a real bonus

ideal location central to everything,beautiful dining room ,superb breakfast and late check out

i ordered a room service salad from the restaurant which was excellent but

my light bite at the bar was excellent and the service very good

dinner (mp white's) was excellent, as was breakfast (+) very friendly reception staff and wonderful breakfast (+)choice of cooked breakfast on top of buffet continental selection (+)room was fantastic and the breakfast was amazing (+)lovely room very clean breakfast was lovely staff were very pleasant (+)room, breakfast, location, friendly staff where all wonderful (+)lovely room, with lots of character. the breakfast was excellent. staff were very friendly. (+) the hotel was very unique and quirky in the rooms, very clean and the breakfast was lovely it was also my birthday and the hotel had my room decorated with a card, badge (+) best breakfast in a fantastic dining hall

fantastic staff in reception bar and dining room

friendly and helpful staff. clean comfy rooms. nice late check out so no rushing.

staff allowed us a complimentary late check out and done anything to help us

late check out so didn't feel rushed at all

lovely bar area

great pool for the kids, lovely breakfast really helpful staff when we requested a room change.

late check out ideal , and good time option for breakfast too

easy to request late check out even after we had checked in

everything is extra charge

location, room was spacious, late check out

late check out for free was a nice perk

a plate of scrambled eggs and a late check out from a clean, comfortable room on the sat morning

staff were amazing and very accommodating to our request for late check out would defiantly be staying here again in the

nice breakfast

bar prices compared really well with tourist prices in town centre

needs updating but can’t complain for price , was clean and good bar !

middle of the night while driving on the motorway after informing them i would be arriving very late to say my room wasent ready as they’d had a late check out and not cleaned it ( more like

with kids this was an issue

the location was beautiful kids lived playing in the stream

if you'd had some kind of kids play area, it would have been the cherry on the cake but we can't have everything

nice quiet bar to sit it

fabulous breakfast, exceptionally helpful staff (thomas), comfortable room, food available til late, late check out

bright ground floor and gym, rooms well furnished very clean with great friendly staff

i don't just train because there is a gym

location, great facilities, secure parking, onsite gym, onsite bar and relaxing lounge restaurant

clean room, good wifi for online meeting, nice breakfast.

staff. room. chapel. wedding barn. parking. location. tea. late check out.

outstanding breakfast choices

the breakfast was fab - and we had a lovely waitress who was very pleasant

the bar and restaurant were great, and food was to a high standard - and the service was as good as you

breakfast, amazing selection, everything fresh and cooked to perfection

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

location and quick parking late check out at 12 ...

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

the bar / restaurant area has a continental feel

nice breakfast included, pleasant staff at night in the bar and in the daytime

staff friendly - accommodated a late check out and were very helpful

great location, easy parking , excellent food , staff first class.

the free wifi was an added bonus

less the food offered on a sunday evening was different)

the room service menu was very comprehensive and didn't disappoint

great location in heart of barnard castle. able to arrange late check out

off street parking, wide choice of breakfasts and evening meals

the bar got very busy!

wifi good

was lovely and breakfast was fantastic which was included in the price