we paid 20 for late check out, which is a fair price

good to have packed breakfast box the night before due to early 4am departure for gatwic

guest laundry is always useful but that's not a deal breaker.

comfortable hotel with laundry and ironing facilities as well as a free luggage room for the guests

they had an laundry guests could use

the late check out time was much appreciated also

we didn t order breakfast. left before breakfast time.

lovely breakfast service friendly staff lovely food comfortable for one night stay.

had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don’t want to be

liked the included breakfast, along with the location to gatwick airport

i also requested a late check out which they were able to do for me, both at no extra charge, i really appreciated

prices in the bar and restaurant are a little too pricey

breakfast too expensive

food and staff were exceptional and great value for money( kids eat free) reasonable priced ev chargers at the (+)had ev charging facilities

kids eating free was a really nice touch and all the food was lovely

used the 10 offer to get late check out at 2pm which suited me well for my evening flight

the breakfast was top of the line with a great selection

i found it quite odd that in the few times i ve stayed here , that you have to pay for early check in

chaging 10 pound for early check in when many room are available is somewhat very disapointing

it would be better to extend the breakfast time until lunch time

of the location to the airport and late check out is great for when your plane gets in very late in the day/in the early hours of the

nothing to fault : super attentive staff, great location, comfortable large room and great breakfast included in our package for a great price

staff friendly. good choice of breakfast foods.

name but the woman working on reception (bearing in mind she had far more than expected for the breakfast rush just before we arrived) was more than accommodating

the question if i would like to have breakfast paying an additional rate when it was included in the rate through

location for a flight out of the north terminal with really great helpful staff and a late check out

leeping through) breakfast, having arranged and paid for a late check

convenient. included breakfast. late check out time.

the location at gatwick was exceptional and the late check out extremely welcome

were allowed a late check out at no extra cost, also we asked for a room with a bath which we got

being so close to the airport with the ability to get that early morning breakfast the late check out

gym and late check out

staff were amazing and gave us a late check out

at the north terminal of gatwick airport and beside the shuttle to south terminal 5 min away

service from reception,restuarant staff and bar staff was exemplary,no better place to stay night before flying out, would not stay anywhere

they accomodated a late checkin early hours of the morning and late check out.

lounge and bed were wonderful. large tv and good wifi

was great as a twin and you can park whilst you are away for a fraction of the cost of airport parking at gatwick which is about ten mins away

mark on reception is fantastic my kids love him he is so friendly and helpful.

big parking

he graciously offered us a late check out, we declined because we had to meet a friends plane early am

room was perfect for a one night stay - we particularly appreciated the late check out

facilities were great and kids loved watching the planes take

it's just so easy for early check in the rooms are very clean

7 , ease of use , cleanliness , comfortable bed

reception agreed late check out then change my card

late check out a bonus

at south terminal gatwick - great staff and leonardo gave me a late check out and the lounge was quite good for drinks and a bite to eat

beds comfy. had a bath. tea and coffee provided. had a late check out for free.

no option for late check out provided but luckily plenty of communal area to wait in

late check out was very helpful & staff were helpful

the staff were also happy to accommodate a late check out

beds were really comfortable which helped especially before a very long flight with kids

wifi signal was a bit patchy

realise it was about an 8 minute walk (not great with heavy cases & kids)

is great even requested a late check out as our flight was at night

very comfortable. late check out

hotel staff if friendly gave me early check-in and a late check out, clean rooms, amenities were nice, free fast internet

they sorted us out with early check in after a long-haul flight and late check out the next day

great staff that allowed us to have late check out complimentary

completely made our stay with such a late check

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

son was unwell and i would commend the staff on their understanding and allowing us a late check out instead of waking him

it offered a late check out and a swimming pool.

booked a late check out for 1pm but a cleaner woke us up at 10 to clean the room

friendly staff, possibility of late check out, spacious room, parking available

rcharge)

comfortable beds, good and early starting breakfast, allowed us to do a late check out which was highly convenient, overall very nice hotel and very cozy

breakfast, clean & tidy room, friendly people. late check out

receptionist was very accommodating with an early check in and late check out

plus a free late check out

good stay. offered us a late check out. enjoyed the night.

clean and late check out

great facilities including fridge, microwavez digital tv safe deposit box and free wifi

breakfast was really good with two charming lady.

early to catch a flight the next minute so the cook came in extra early and prepared a huge breakfast

the breakfast is not your strong side. need work on it.

the late check out was brilliant at no extra cost

value, very good free wifi connection, very nice food in the nepalese restaurant on site, friendly and helpful staff

good pint from the bar downstairs

wifi was a good connection which was great as my mobile phone coverage was poor

booked just the room it was a lovely surprise to find a pot of instant oats and a cereal bar provided in the room together with the normal coffee and tea - all we needed to continue our

late check out very

i was on the first floor, kids with parents on second running around until 10:30pm - not funny!

free use of the hotel pool, gym and spa facilities made the hotel exceptional value for money

gym, spa, friendliness, room size, aircon, car parking, bar but not the bar prices

ev charger only had one lead and was very busy, we only got the car on it once

staff was close to the theatre we were visiting late check out was great breakfast was

being linked to cj s bar was perfect for a drink or the delicious breakfast

the wifi signal for tv wasn t good

restaurant, and jc bar are connected to the hotel

) a small room guide would help - so the wifi code is in the room and not in the hallway to the rooms

tside), late check out, very nice bar area, airconditioned room and good parking facilities

i was upgraded to a room with a balcony and was given an late check out with no extra

large and heated swimming pool

late check out on monday meant we could have a very relaxing morning

i had arranged a late check out but this hadn't been put onto the system so was disturbed by reception asking when

breakfast offered a good selection of plated options cooked to order and catered for dietary requirements

fabulous staff, the rooms are lovely and the breakfast it 1st class

great happy and welcoming staff and fabulous breakfast

super friendly staff. excellent breakfast

husband a keen golfer so enjoyed watching the players teeing off early morning)

was allowed a late check out at no cost as there was no one booked after us

service was excellent. very helpful staff and enabled an early check in.

room was very comfortable breakfast excellent

breakfast was fantastic

parking was a little bit of a problem but we coped.

room was spacious, comfortable, and receptionist very accommodating including late check out with my young child

wifi was very poor

we had a drink in the bar and sat outside

there is also ample on site parking

very clean rooms, excellent wifi, lovely location.

the following morning and they were so accommodating to my partner and my parents, allowing a late check out, ensuring we have everything we needed and allowing my step mom to store a meal prep

bed lovely lady on reception who gave a late check out as we didn t arrive till just after

gorgeous location and great breakfast

a little cramped for our growing kids on a sofa bed in a family room but otherwise great.

many young kids running around breakfast room on saturday and sunday mornings

the late check out was also nice, but not required

wifi didn't seem to reach our room (no 5) which was a small problem as i had no mobile service (+) the free wifi in the pub was really good and very fast (-)room was at the far end of the corridor away from the pub and the wifi didn't quite reach that far, given that the mobile phone network is quite poor we were in a (-)wifi only limited to the bar. mobile reception very poor. (+) all the necessary facilities (shampoo, lovely towels, wifi, etc (-) a plug socket near the bed would be nice, the manual in the room needs updating with wifi login as my room had no other signal on the 3 network but other than that nothing (+) plenty of free parking and free wifi (+) good free parking and wifi (+) the free wifi was strong and worked without issue which often is a rarity in hotels (+) our room was clean and quiet, and the wifi was good (+)good tv and wifi, comfortable bed,good food.

easy to find easy parking good service

friendly and big thanks to issizy hope i ve got that right who showed us round and did evening bar service and breakfast next morning

hospitality was spot on, breakfast and dinner was very good. very good value for money.

friendly manager running the place allowed is to make late check out

only problem was there were 15 rooms and parking for 6/7 cars.

free parking and excellent wifi

self service breakfast was included

excellent wifi