i requested a late check out which they very kindly allowed

brilliant location early check in

room was clean, spacious and cosy. we really liked the late check out.

wifi was very weak

reception, bar, restaurant and spa areas seem to have been recently refurbished and are very nice

good parking, excellent restaurant and bar

disappointing there are no kids options for breakfast every person no matter the age is

late check out and late continental breakfast finishing time

attitude of staff- peaceful location room service was excellent, great food room was well

no telephone signal at all, but wifi is pretty good

always a friendly stay. great food and bar now open again.

breakfast is fantastic with a big selection

late check out on request and an excellent breakfast

late check out

sofa bed for kids so bad thise is only thing i dont like i will recomend to change quick

the pool was lovely, and great that it's limited to one family per hour

spa facilities were also

the pool and spa facilities, the ambience. the staff were so friendly and helpful!

were very friendly and very helpful, they were accommodating regarding special requests and a late check out

staff very welcoming and allowed us to request last minute late check out

and friendly staff prompt room service great shower in the bathroom night porter quick and

really helpful and cheerful staff, thank you. wifi was helpful.

good value bar too

great early check in, and late check out 11oclock. didn't have to rush.

parking a little tight

wifi in the garden room was non existent a very weak signal

wifi security constraints too paranoid

the breakfast was included

friendly staff, late check out, upgraded room, central location

even though we was next to a busy road an train station also a bar down stairs we heard no noise what so ever so was able to get a great night's sleep in really

very friendly staff no problem with changing room as above bar highly recommended

but always get good friendly service its a great location to the town and train station and car parking

free parking and the

managed to get a late check out without an issue

it has a small swimming pool with jacuzzi, steam room and sauna which we made good use of

great extra facilities pool , sauna ,steam room ,jacuzzi and a very well equipped gym

beautiful gardens, perfect place to sit back enjoy a drink from the bar or a cup of tea

the pool, the jacuzzi and everything in the spa area was perfect and definitely worth it

car park very accessible late check out arranged very promptly and no extra charge

breakfast very good. sets one up for the day.tradition, precedent,atmoshere.

all the staff were pleasant and helpful, nice food, relaxing bar area. spacious, clean room.

which was perfect for our stay, 2 bedrooms and kitchen with a stocked fridge

location was perfect, beds comfy and breakfast was lovely.

also requested late check out which they sorted out for us so that was fab

my husband went in the morning to see if we could have a late check out

lovely breakfast , friendly and professional staff , relaxing hot tub, steam room and pool

swimming pool and jacuzzi nice extra

table tops in the bar area could be kept in a better condition.

were so lovely and friendly, accommodated late check out for me

a lot of kids running around without parental control.

room above had numerous kids staying

perfect and kids option

amazing staff - we asked for late check out due to attending a wedding later on that day, only needed to check out an hour later

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

nice a d clean environment was amazing close to shop to visit also had an amazing lake side view kids love the ducks suitable for every average group love to visit again

the pool and jacuzzi was great; the kids and i loved it

the hotel and location in general and the kids loved the pool.

had a modern up market feel to it lovely big rooms late check out time

for late check out and was ok

it was lovely and clean, comfortable beds, early check in, late check out

late check out

no room service

and coffee facilities in the room late check out request was accepted quiet and comfortable

the kids loved him

good parking, good location, 20 minutes drive into cardiff for work in the morning

very clean, modern and comfortable. staff were great and ample parking.

clean, allowed early check in

- from helping me sort out car parking for a client i was meeting in the morning to agreeing a late check out as a result of the meeting and all with a wonderful smile and can do attitude

friendly staff. good location. quite room. late check out this f 12.00.

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

good bar and with good range of drinks

polite helpful staff on check-in, in bar and at breakfast

only an extra £10 for late check out (6pm instead of 11am)