were very friendly and very helpful, they were accommodating regarding special requests and a late check out

staff very welcoming and allowed us to request last minute late check out

always had a welcoming smile and fixed the heating in our room and our link to the the tv wifi very efficiently and quickly

lovely welcome, good reception. had a wonderful meal. nice breakfast.

convenient free parking

friendly staff, late check out, upgraded room, central location

friendly staff, spotlessly clean, parking on site and great location.

here after a concert in cardiff fantastic price, free parking and train station just outside

even though we was next to a busy road an train station also a bar down stairs we heard no noise what so ever so was able to get a great night's sleep in really

but always get good friendly service its a great location to the town and train station and car parking

my husband went in the morning to see if we could have a late check out

also requested late check out which they sorted out for us so that was fab

spacious comfortable bar area

the food in the bar was excellent, the staff were really friendly, helpful and polite.

staff, location close to where i was working, easy to find, good parking, food eaten in public bar area was good

great early check in, and late check out 11oclock. didn't have to rush.

lack of wifi. as in zero coverage.

stairs) and the hot water took ages

breakfast was amazing and the service again was impeccable

wifi in the garden room was non existent a very weak signal

late check out was a bonus

we checked in late and they told us the kitchen closes at 10

they were very accommodating for example i need a late check out last minute and they are able to provide this

very flexible and helpful on early check in and late check out

the staff were super friendly and very obliging with a late check out

i requested a late check out which they very kindly allowed

brilliant location early check in

late check out and late continental breakfast finishing time

the location is spot on and the spa is just what's needed after the hills

stay here, nice bar for arrival drinks with log fire pool

location beautiful gardens lots of parking but need disabled spaces near hotel entrance quiet and comfortable great food friendly,

food smells from the kitchen seemed to linger in corridors too

car park very accessible late check out arranged very promptly and no extra charge

breakfast very good. sets one up for the day.tradition, precedent,atmoshere.

delicious breakfast in the courtyard of penny farthing

lovely little gin bar on the high street

- friendly, approachable staff - lovely breakfast - clean, comfy rooms

late check out

it has everything you need from a gym to a pool table.

facilities were great, specially swimming pool

was so lovely and friendly and really helpful, the room was the perfect size and the spa and gym was brilliant, 100

free parking, pool

amazing staff - we asked for late check out due to attending a wedding later on that day, only needed to check out an hour later

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

plenty of comfortable seating in the bar area

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

kids loved the swimming pool

were so lovely and friendly, accommodated late check out for me

room above had numerous kids staying

perfect and kids option

a lot of kids running around without parental control.

only an extra £10 for late check out (6pm instead of 11am)

- from helping me sort out car parking for a client i was meeting in the morning to agreeing a late check out as a result of the meeting and all with a wonderful smile and can do attitude

friendly staff. good location. quite room. late check out this f 12.00.

great location . possibly the best breakfast i have ever eaten in a hotel

everything. location, parking, cleanliness, breakfast, staff.

the wifi wasn't working and the shower

which seemed to increase the noise from everyone elses air con units ,also tried to arrange late check out prior to arrival -told to ask at check in -tried that and told to ask in the

the staff happily stored our bags and off we went, we checked back in later and once in our beautiful room noticed a note on the mirror wishing us a happy stay and hoped

everything in the room; staff was very pleasant and the best part was that we had complimentary late check out as we were running half marathon

complimentary 1pm late check out and breakfast pastries included when signing up for free ihg club

was very helpful and fully explained issues with the car parking and even offered a complimentary late check out

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

friendly staff at the gyros assisted with early check in

were given a complimentary late check out which we were grateful for

staff super friendly (especially chloe from the bar), lovely room and spa facilities and quality breakfast

the gym was better than average hotel gyms

breakfast good

best spa massage i've ever had (from marcus, i've never been so comfortable and relaxed, i'd highly

sleeperz always friendly staff this time allowing us to check in half hour early and checking for late check out which was extremely

a big win after we had discovered our room was probably only fit for 2 kids or a dad and child, i did mention this to the desk staff on the way out for our evening gig -

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

the only complaint would be not having fried egg on the breakfast but that’s only because i don’t like scrambled egg

hotel was quiet despite being right in the centre of the city and the breakfast was great with cooked and continental options and great coffee