kitchen could be more spacious and the selection could be better

the receptionist told us sorry you re too late , however the kitchen staff was nice and let us in the

breakfast closes too early

the breakfast was very good, with so many different options every day

the room, beds, breakfast, and lobby were excellent.

we enjoyed having the kitchen and the feeling of home

room is not too big but has everything from kitchen and sofa and a big tv

it was nice to have a working kitchen with a full fridge to use and a comfy couch to sit and relax

room well laid out, comfortable, great work space and kitchen--------very close to downtown boston and cambridge

free parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

i was surprised to find a mini kitchenette in my room

the king suite is spacious, with door between bedroom and saloon. it has kitchenette.

kitchen accessible 24/7

room had a kitchenette with refrigerator and microwave

we really appreciated the separate living room and kitchenette

we booked a room for 2 with shared bathroom but ended up with a whole 2 bedroom apartment with a kitchen and

thought that the room with a common area had a lot of ammenities, like a washer/dryer, a kitchen, and the bathroom

it includes bathroom and kitchen in the common area

the two bedroom apartment was spaciously equipped with a full bath and full kitchen.

we stayed in a room with a small kitchen and separate bathroom

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

the lobby was great. friendly staff. awesome fitness center.

room service presentation

i also had to follow up with the hotel to get my laundry returned

we loved the location, peace, rooftop bar facing harvard.

restaurant staff were friendly, jeffrey (manager in training) inquired with the kitchen if they could make my

there was an issue with the wifi that took some time to be resolved.

no room service or continental breakfast other than that it was perfect

no shuttle to airport bar closed too early

the swimming pool is really clean

the kitchen/restaurant seemed deserted most of the time and this really put us off going there and the

no utensils on the kitchenette. no tea bags in kitchenette.

service and quality of bar and restaurant needs improvement,

fitness room was very small

the bar in the lobby was also a very welcomed amenity

not when they fill their bookings and not their kitchen

around so if you want to have dinner better planning early because when the clock hit the 9:00 pm kitchen are

limited views from the window (we had the kitchen view)

first night was in room over kitchen ---- extractor v noisy

grateful for the breakfast every morning we woke up early and everything was so well put out the juices were

really nice to have access to the kitchen after a long day of sight seeing to make a cup of tea

going through the kitchen to the bathroom felt a bit awkard.

kitchen/breakfast was very nice

required to leave key in kitchen so staff can move car, if

room, kitchen/dining area, living area

tea to go and a water cooler in a living room / kitchen area that’s shared

just hot water with teas and instant coffee in the kitchen

room cleaning, coffee any time of the day, a small refrigerator, friendly staff plus a common kitchen area in

one can talk with each other at a common kitchen space underground in order to exchange some information

no kitchen or microwave, could have used one.

thermostat didn't work for the heat. wifi didn't work on my phone.

wifi worked perfect

kitchen and laundry area available if needed

we love the shared kitchen and laundry facility

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

very nice and clean house with a kitchen

it had a large efficiency kitchen

room (king suite) was comfy, clean and spacious, well equipped with kitchenette, sleeper sofa, plenty of electrical

clean rooms with full kitchen.

our room was spacious and clean, the kitchen is well equipped and has a dishwasher

standard suites have the bed in same room as kitchen etc

sometimes the rooftop bar was too noisy until midnight because we stayed on the 4th floor

rooftop bar was closed. no coffee maker in room.

shame rooftop bar was closed i would have loved to sit up there with a beer and see the

wifi didn;t work

did not like that there was no room service

another morning, i was told there was no cream for my coffee, but they found some in the kitchen

equipped rooms with kitchenette that allows you to have breakfast in room

the gym was nice. the store in the lobby was convenient

hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore

ian in the bar was hands down the best bartender i have had in years

had a kitchenette in the room but only 1 plate and 2 forks and 2 baby spoons

breakfast due to covid

breakfast paid for

we first arrived the room smelt like a sweaty gym and was a little on the warm side we turned the humidifier

we did not have wifi on day there was no hot water an other day no compensation and no excuses

location, breakfast, in room kitchen, bottomless apple cider, and starbucks coffee!!

located, huge room with kitchen, awesome pool and bar with outdoor terrace

had a large, comfortable room with a double bed, a large fold-out sofa and a fully equipped kitchen with everything

bed wasn t made up on arrival, lack of pillows for 4 occupants and only 2 chairs around the kitchen table

room and bathroom, spacious with kitchen, shower stall and toilet separated through a door from sink, which was

extremely helpful and informative, including letting me know that when we checked in that the kitchen closed

room has everything one needs especially the kitchen

spacious room with full kitchen

very clean. full kitchen. comfortable. great staff. hotel in great condition

the kitchen was beautiful and it was a very comfortable setting

i guess room 208 is right above the kitchen - don't ever agree to take it

room didn t match booking descriptions about kitchen facilities such as never including microwave and oven

we stayed in a room with a large kitchen, but there was one pan, no cooking utensils

the nighttime clerk was nice when ice machine was broken he was prompt with getting us some kitchen

very quiet, comfortable bed, and great kitchen

was broke in the kitchen part

have used more plates, glasses and other useful items in the mini bar considering it had a nice kitchen area

i merely asked a few days before my trip were there any kitchenette type facilities available

cons: we had a kitchen but no plates or cutlery included which makes no sense, garbage was not removed

but that is why every room is a suite which is tastefully appointed with its own small bar/kitchen area

room service has changed

staff, clean room fast and simple to use room service

room service was excellent. i loved the burger!!

you have to go to the lobby to pick up food--room service is extra.

wasn t much around it. our room was close to the 24 hr gym so could hear weights

full kitchen and very spacious

great location and neat and clean rooms with small kitchen and necessary amenities

the kitchen is a huge bonus

was clean, large, very comfortable, had full kitchen appliances in the room, and easy check in

i didn't use it but the full kitchen with a dishwasher is amazing

location was good and the room had everything me we needed, even a small kitchen/ bar

the desk, whose name i can't recall, called a couple of places for us to check on whether their kitchens were

the property was good, little old but ok. breakfast and people who works in the kitchen

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge

the spa was incredible!

spa was terrific. room service very good. staff throughout the hotel were outstanding.

the room service was exceptionally excellent

room service not good restaurant affiliated to hotel gave me poor service

wifi is not complementary as well as breakfast which is a complete scandal !

but you can buy groceries at the local supermarkets and cook in the small (fully equipped) kitchen in your room

good apartment:clean convinent,location nearprudential center and star market,owning gym and kitchen can

kitchen was well stocked with k-cup coffee supplies

free nespresso coffee machine - well equipped room with kitchen - big room and good location in back bay - no

the kitchen was well-stocked and i appreciated the full-sized fridge/freezer

kitchen was very slow

is no kitchen or microwave in the room i stayed in, which is okay, just would've been slightly more

pool is wonderful (a bit warm, but aren't they all

kids had a wonderful experience especially swimming

the room was big and very comfy, but the gym was the best gym hotel we had been

i was so wrapt to be able to make a tea or coffee and heat a meal in the guest kitchen i would recommend this

also the kitchen could have some snacks or a vending machine for convenience (just an idea for improvement

also, no coffee maker (had to go to shared kitchen and stand in line)

also, even though there was no microwave in our room, there was a guest kitchen with a microwave, free coffee

the guest kitchen was a nice addition as well

staff were exceptionally courteous and the oak kitchen/bar was smashing for food and drink

oak room was angry at us for sitting in her empty section after buying a drink from the bar after kitchen close

seven dollars to deliver food from the kitchen to my room

i had breakfast at the oak kitchen restaurant, it was good and the staff were very attentive.

bonnie at the bar made our bar meal just great

kitchen staff were very rude and wouldn't acknowledge us

room is large with different areas, kitchen, living room, bathroom, and bedroom

and kitchen staff

our room bed was comfortable chairs were cozy kitchen area was very nice set up for us

and the carpet needs some uptade, we were expecting to have a kitchenette like in the website, the fridge could

breakfast, but i still prefer the european mix of buffet and a la carte menu

the spa and pool were stunning

breakfast in breakfast lounge needs improvement

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna

breakfast was pre-fab

ice machine on our floor was not working and they were quick to grab us a bucket from the kitchen

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv, the housekeepers

has a clean kitchen

like when i first walked in the kitchen area the fact that there was dishes there, the bed and the tv with a

i like the design especially the closet and kitchen

didn t like being charged a 7% kitchen fee when we only had drinks at the bar

unfortunately, the bathroom vent brought in an unpleasant smell possibly from the kitchen which made

restaurant kitchen refused to take an order as they close at 9pm

wish the gym was a bit better equipped. that's it.

very late room service so not always done when we had been out for the day

corner room, kitchen, nice location in city

the kitchen sink had a broken part in it that was not pleasant.

we liked very much to find within the hotel an exellent restaurant the precinct-kitchen were we had

precinct bar and kitchen was lovely too

we dined at the precinct kitchen and bar in the hotel for dinner

there could have been more of a kitchen area & a jacuzzi or a rooftop terrace.

hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible

the breakfast and pool , sleep

new and clean, nice pool for the kids

lobby bar is so noisy that i could not hear the young lady who was checking us in

got there late (10:48 am) and was told had to hurry up because kitchen was closing for breakfast orders

good price but with that comes partying kids in the rooms

great bar and awesome room !

), steep pet fee with nothing in return (no bowls or beds - not a must but for $100 the hotel should do

rooms were clean. many dining / bar options on site.

restaurant and bar down stairs

so cute! very pet welcoming and accommodating. definitely will stay again

early check in helpful reception

$15.00 extra charge for wifi. time to get rid of this fee.

free water and wifi

we really valued the kitchenette (small stove and fridge) facilities in our studio so we could save money

also contained a kitchen and

the room itself and the bathroom was very large, the kitchen is very suitable as well

there is a kitchen with limited plates and cups and flatware which was very convenient for us although we did

i loved the kitchen set up and the cozy feel to the room

very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

shower was the nicest shower ever. kitchenette and full fridge were nice.

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

if you don t have time for breakfast there s a small kitchen in your suite that is fully equipped with

check in staff were great great scrambled eggs, really decent gym fireplace near breakfast area

the dorms would make us think of a hostel, but there are no kitchen or floor extra toilets/showers

only suggest it would be helpful to have a little kitchen on the basement where you could have a utensil station

were great, the breakfast was prepackaged items for on the go people, during my stay the kitchen area was being

no kitchen sitting areas

few kitchen devices, especially a fridge in the common room, would be extraordinary useful

the bed was extremely comfortable, the room service was very attentive and polite.

it was pet friendly.

we were early but they found us a room and allowed early check in

loved the amenities. the kids played in the pool and had a lot of fun.

the breakfast was a good value for the money. eggs to order were great and good selection.

kitchen staff response; carpet in room was sticky, wasn t cleaned well.

clean and spacious room, breakfast, small kitchenette along with microwave in the room

i booked a king room with a small kitchen

majority of staff very friendly and helpful especially security guards and housekeeping and kitchen employees

nice variety and well maintained kitchen and dining area.

hotel was close to major highways and had everything on site (pool, bbq, full kitchen, free breakfast)

beautiful rooms, which include updated bathrooms and full kitchens, the beautiful outdoor courtyard area, the

hotel with a spacious living unit that includes a bedroom, a living room and a kitchen

the eggs were a bit oily like it was made with crisco. but the kitchen staff were excellent!

the look of the room, we had a 2 bedroom suite but it was like your own apt w a small kitchen and utensils

room, comfortable bed, well-equipped kitchen

we loved the kitchen area the fact that we were able to bring our own food,, cook sit down and have a meal was

i would possibly stock the kitchen supplies better

big comfortable room with a kitchen

big room, big kitchen, and big beds

had difficulties during check in( booking took a payment but hotel had another information); mini bar was empty

the bar area was lively with great service and drinks

during check in( booking took a payment but hotel had another information); mini bar was empty; room service

why pay for internet and to use pool /gym when i paid 1000s for 2 nights

charge for spa / fitness access disappointing breakfast it is not a dedicated building, the hotel only