room was beautifully appointed with a comfortable bed, tasteful furnishings, and a kitchenette

free nespresso coffee machine - well equipped room with kitchen - big room and good location in back bay - no

kitchen was well stocked with k-cup coffee supplies

the rooms are large with kitchen essentials

suite was large and had an excellent kitchen

but that is why every room is a suite which is tastefully appointed with its own small bar/kitchen area

have used more plates, glasses and other useful items in the mini bar considering it had a nice kitchen area

was broke in the kitchen part

cons: we had a kitchen but no plates or cutlery included which makes no sense, garbage was not removed

i merely asked a few days before my trip were there any kitchenette type facilities available

kitchen was very slow

is no kitchen or microwave in the room i stayed in, which is okay, just would've been slightly more

pool and gym - great starbucks in lobby - very handy

swimming pool, restaurant, delicious breakfast

how can this be avoided in the future as i will be visiting for the next 5 years with kids in school there

kitchen is too small.

ice machine on our floor was not working and they were quick to grab us a bucket from the kitchen

friendly staff, room had a full size kitchen, freezer, cooking range and enough cutlery

kitchen in the room.

like when i first walked in the kitchen area the fact that there was dishes there, the bed and the tv with a

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

spa is very expensive but good.

due to covid there is no bar and restaurant, not their fault. you can still have room service.

spa was busy with outside guests which didn t give me the time to have massage sections

no pool? no gym?

i was so wrapt to be able to make a tea or coffee and heat a meal in the guest kitchen i would recommend this

family kitchen room was super convenient

also the kitchen could have some snacks or a vending machine for convenience (just an idea for improvement

also, no coffee maker (had to go to shared kitchen and stand in line)

very comfortable. we loved the community kitchen and took advantage of using it.

location, breakfast, in room kitchen, bottomless apple cider, and starbucks coffee!!

everything! i love the full kitchen. and the bed was really comfortable.

room and bathroom, spacious with kitchen, shower stall and toilet separated through a door from sink, which was

the suite with full kitchen.

located, huge room with kitchen, awesome pool and bar with outdoor terrace

location. doormen. butler service. room. housekeeping. room service.

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna

room service cooking soup that warmed my stomach

facilities and room information access via wifi only

excellent customer service, cleanliness, great pool and jaccuzzi,

oak room was angry at us for sitting in her empty section after buying a drink from the bar after kitchen close

staff were exceptionally courteous and the oak kitchen/bar was smashing for food and drink

i had breakfast at the oak kitchen restaurant, it was good and the staff were very attentive.

seven dollars to deliver food from the kitchen to my room

breakfast in the oak room was great - best pancakes ever!

also contained a kitchen and

i loved having the little addition of the kitchenette in my loft

was so new that there wasn t any crockery or cooking utensils in the kitchen

i loved the kitchen set up and the cozy feel to the room

we really valued the kitchenette (small stove and fridge) facilities in our studio so we could save money

accommodated our early check in request and staff was very helpful

free water and wifi

$15.00 extra charge for wifi. time to get rid of this fee.

wifi was good

we went for our honeymoon and they had decorated our room with rose petals,creating a very romantic atmosphere

kitchen precinct bar and restaurant was just fabulous

we dined at the precinct kitchen and bar in the hotel for dinner

at reception were friendly and particularly helpful and breakfast and service at the precinct kitchen was very

precinct bar and kitchen was lovely too

we liked very much to find within the hotel an exellent restaurant the precinct-kitchen were we had

clean and spacious room, breakfast, small kitchenette along with microwave in the room

majority of staff very friendly and helpful especially security guards and housekeeping and kitchen employees

the view from the 8th floor and the breakfast. kitchen staff were friendly.

there is a soup kitchen right outside of the entrance, so they are all around

nice variety and well maintained kitchen and dining area.

had a kitchenette in the room but only 1 plate and 2 forks and 2 baby spoons

location desk lighting restaurant prompt room service

the hotel met all of our needs. the restaurant had a good variety. room service was great!

we arrived at the hotel around 5:00-5:30 on a saturday and the bar & grill associated with the hotel was closed

i also enjoyed the room service, even though it was pricey, it was worth it after a long traveling day

no kitchen sitting areas

few kitchen devices, especially a fridge in the common room, would be extraordinary useful

the dorms would make us think of a hostel, but there are no kitchen or floor extra toilets/showers

booked this apartment believing it was a private space for one people with private access to a kitchen and

no kitchen nor even a microwave in the communal area in the basement

rooms were tiny. wifi didn t work.

utilised and enjoyed the excellent gym facilities on the 6th floor and the all-day provision of the chilled

staff, buffet breakfast & location.

it was pet friendly.

they only had one washer and one dryer on site for guests to do laundry

kitchen closed early for room service friday night. was compensating with 3 breakfast vouchers.

bar,' kitchen closed at 9 pm on sunday

we got to the bar late afternoon on friday when kitchen had just closed until dinner

we seen the same set of silverware on the floor from a guests room service order and it stayed on the floor in

the hotel guests are allowed access to the ymca gym, which offers a whole range of equipments and classes

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities

laundry facilities available in the basement which is great for anyone on an extended holiday

wifi unusable

our room had a lovely fireplace, beautiful light fixtures, comfortable beds

during check in( booking took a payment but hotel had another information); mini bar was empty; room service

the bar area was lively with great service and drinks

had difficulties during check in( booking took a payment but hotel had another information); mini bar was empty

the bar was not open

why pay for internet and to use pool /gym when i paid 1000s for 2 nights

we stayed in a room with a large kitchen, but there was one pan, no cooking utensils

the nighttime clerk was nice when ice machine was broken he was prompt with getting us some kitchen

room didn t match booking descriptions about kitchen facilities such as never including microwave and oven

very quiet, comfortable bed, and great kitchen

i guess room 208 is right above the kitchen - don't ever agree to take it

first night was in room over kitchen ---- extractor v noisy

not when they fill their bookings and not their kitchen

around so if you want to have dinner better planning early because when the clock hit the 9:00 pm kitchen are

limited views from the window (we had the kitchen view)

price they claim doesnt include fees you must pay (besides taxes, such as wifi

another morning, i was told there was no cream for my coffee, but they found some in the kitchen

equipped rooms with kitchenette that allows you to have breakfast in room

ordered room service, a caesar salad and roasted brussel sprouts at about 4:00 pm

the gym was nice. the store in the lobby was convenient

and staff were nice, liked the cute little restaurant and bar off of the side of the lobby

comfortable beds, heating/ac worked fine, and a nicely-appointed gym (two racks of dumbbells, squat rack, lots

amazing room service

great amenities such as gym, valet parking, and good

fantastic facilities - great gym, nice social space on 4th floor with games and leasure spots

gym could be better equipped

didn t like being charged a 7% kitchen fee when we only had drinks at the bar

restaurant kitchen refused to take an order as they close at 9pm

unfortunately, the bathroom vent brought in an unpleasant smell possibly from the kitchen which made

very late room service so not always done when we had been out for the day

bar and food superb

the kitchen was beautiful and it was a very comfortable setting

room has everything one needs especially the kitchen

overall cost was bit high though room had kitchen, pull out couch, and we had bed brought in.

very clean. full kitchen. comfortable. great staff. hotel in great condition

the hotel room was very clean and stocked with useful amenities in the kitchen and

really nice to have access to the kitchen after a long day of sight seeing to make a cup of tea

on weekends, bagels and coffee were available for breakfast in the common kitchen

i loved the breakfast options and kitchen area as well

room, kitchen/dining area, living area

required to leave key in kitchen so staff can move car, if

helpful, kind and nice a large spacious room large bath good and varied breakfast free parking, laundry and pool

couldn t communicate with room service as they don t speak english

breakfast was good and location is too good

excellent breakfast

the coin laundry wasn t properly working.

got there late (10:48 am) and was told had to hurry up because kitchen was closing for breakfast orders

the staff were welcoming and friendly, and the food served through room service was delicious

room service ends early

crowds of drunk kids. rude bar-staff. lousy location for walking around.

key sign out to receive cleaning and more towels, room service didn t bring towels nor clean the room

little small kitchen with everything you need beds were comfortable

pet friendly, set up of the room with the mini kitchen, breakfast and coffee bar

it has a lovely mini kitchen for washing dishes, a microwave and a bigger fridge than the regular places

hotel with comfortable beds and kitchen area

room was very large and was setup for potential longterm stay with kitchen

good wifi included

free and robust wifi

parking options nearby, room service didn t come by on the 2nd day of stay, expensive in hotel dining

the attached bar was nice

- there was no housekeeping or room service option s available despite the otel being located between two

the kitchen/restaurant seemed deserted most of the time and this really put us off going there and the

no utensils on the kitchenette. no tea bags in kitchenette.

the bar in the lobby was also a very welcomed amenity

seemed deserted most of the time and this really put us off going there and the bar was also deserted and closed

service and quality of bar and restaurant needs improvement,

it had a large efficiency kitchen

room (king suite) was comfy, clean and spacious, well equipped with kitchenette, sleeper sofa, plenty of electrical

clean, nice kitchenette and living area

was wonderful: staff, room, bed, kitchen, kitchen supplies, workout room, pool, outdoor areas, lobby, bar,

well equiped room with kitchen

private kitchen doesn't have a lot of variety at the menu as a five star hotel

the private kitchen is also great

3hrs extra ud83dudc4cud83cudffe the kitchen catered to my special dietary needs

the rooms, facilities, restaurant, bar, pool area etc are all top notch

no buffet breakfast wifi not always working in the room bit old bathroom

restaurant staff were friendly, jeffrey (manager in training) inquired with the kitchen if they could make my

king suite was very spacious and comfortable fast wifi

pool and hot tub were great

the gym is very well equipped and the pool/hot tub was wonderful

the rooftop bar and lounge was absolutely amazing

was expensive and an additional charge was added to the bill for kitchen appreciation

room but do not have any kitchen appliances

not surprisingly, the kitchen was closed, but i was hoping they might have vending machines or at least little

fridge was in bedroom, not in kitchen area, a bit odd

the price i was expecting a suite with a mini kitchen - the sofa bed was extremely lumpy and the bathroom design

comfortable room with two tv s and basic kitchen

nice breakfast, big space room and functional kitchenette for family with a toddler

within walking distance as well as a trader joes grocery store if you wanted to cook in your full kitchen

great rooms with little kitchen. plenty of space. excellent staff. very friendly and helpful.

complimentary breakfast, good looks inside, calm, comfortable bed, cool in summer, air refresher, kitchen in

once we got to a place for food, the kitchen just closed (of which hotel said kitchen would be open until 1 am

the kitchen was being remodeled and the breakfast was scarce

rooms have a kitchen area with a sink and keurig coffeemaker, and adding a microwave might be nice, but i

it seemed odd not to have one in a good sized kitchenette area

the room had a kitchen and other

is spacious and since it was a suite great for traveling with kids, full kitchen is accessible

room included a kitchenette and beds v comfy

room was set up great, full kitchen and everything

we love that it has a mini kitchen and its very homey

the kitchen in the room was a huge plus

don t have a kitchen

with the efficiency kitchen, we were able to eat breakfast in the room

and great turkish food at nearby sultan's kitchen

we had a spacious enough living area, dining table and kitchenette

our suite was excellent, kitchen area, view and beds

beautifiul hotel great location . kids liked saltwater pool and hot tub.

the ipad useful for weather updates, recommendations for restaurants in the area and for ordering room service

only thing we had difficulties was with the tablet in the room when we were trying to order room service

from the valet parking, doormen, front desk, room service, housekeeping and the bartenders - all went above

gym had no view, being underground is a bit depressing

very nice and clean house with a kitchen

a bed room and kitchen/living with sofa bed

only thing i did not like was that it would not let me use the free wifi, i had no option but to purchase the

there was no room service, but that s because of covid, and couldn t be avoided.

we also thought the gym was beautiful with some great views

foldout couch mattress wasn t super comfortable, but my kids still seemed to sleep ok on it

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge

the desk, whose name i can't recall, called a couple of places for us to check on whether their kitchens were

location was good and the room had everything me we needed, even a small kitchen/ bar

the property was good, little old but ok. breakfast and people who works in the kitchen

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining

room service presentation

the lobby was great. friendly staff. awesome fitness center.

we loved the location, peace, rooftop bar facing harvard.

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

i also had to follow up with the hotel to get my laundry returned

complementary wine and water and the breakfast was great

wifi wasn t very strong in our room but otherwise it was faultless

laundry facilities a big bonus

can’t forget the breakfast in the morning is my favorite

there are many more things i loved, like the yummy morning breakfast delivered to my room, and the lovely rear

arrived early around 3pm, and were granted early check in, asked if we prefer a room nearby elevator or

no room service , early closing of the bar on a saturday night

great breakfast and location. very walkable to stores, restaurants, etc.

no breakfast room service. charge for wifi could be more business friendly

the pool and gym looked wonderful