very nice and clean house with a kitchen

fast wifi, friendly front office staff, free tea and coffee available in the downstairs kitchen

one can talk with each other at a common kitchen space underground in order to exchange some information

maybe more details about the common kitchen/area at check-in would have been good

also a huge convenience deli with a complete kitchen service for hot breakfast n lunch meals only a block away

the kitchen was well stocked with coffee, tea, & water, and the downstairs lounge had a refrigerator

the bar upstairs. the service was very slow

parking options nearby, room service didn t come by on the 2nd day of stay, expensive in hotel dining

good location in cambridge, modern room design, wifi worked well

the room service and cleaning is actually not included and is to be paid on top

the wifi did not work and the room was not the cleanest

very clean. full kitchen. comfortable. great staff. hotel in great condition

spacious room with full kitchen

nice little kitchen, huge desk to get work done on

the kitchen was beautiful and it was a very comfortable setting

extremely helpful and informative, including letting me know that when we checked in that the kitchen closed

the nighttime clerk was nice when ice machine was broken he was prompt with getting us some kitchen

room didn t match booking descriptions about kitchen facilities such as never including microwave and oven

very quiet, comfortable bed, and great kitchen

we stayed in a room with a large kitchen, but there was one pan, no cooking utensils

i guess room 208 is right above the kitchen - don't ever agree to take it

room service was excellent. i loved the burger!!

great amenities such as gym, valet parking, and good

for a hotel that big, it should have a bigger gym

room service has changed

staff, clean room fast and simple to use room service

room service presentation

we loved the location, peace, rooftop bar facing harvard.

i also had to follow up with the hotel to get my laundry returned

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

restaurant staff were friendly, jeffrey (manager in training) inquired with the kitchen if they could make my

room service is quite expensive (there is a whole foods about 10 minutes walk from the hotel) be

no room service or continental breakfast other than that it was perfect

that we couldn t use the rooftop bar because of the weather :-(

they have a laundry facility for guests which is great if you are travelling a couple of days

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining

the property was good, little old but ok. breakfast and people who works in the kitchen

the desk, whose name i can't recall, called a couple of places for us to check on whether their kitchens were

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge

location was good and the room had everything me we needed, even a small kitchen/ bar

cons: we had a kitchen but no plates or cutlery included which makes no sense, garbage was not removed

have used more plates, glasses and other useful items in the mini bar considering it had a nice kitchen area

was broke in the kitchen part

i merely asked a few days before my trip were there any kitchenette type facilities available

but that is why every room is a suite which is tastefully appointed with its own small bar/kitchen area

location, having a kitchen in the room is a big plus, fantastic staff, will stay here whenever in the boston

the suite with full kitchen.

located, huge room with kitchen, awesome pool and bar with outdoor terrace

location, breakfast, in room kitchen, bottomless apple cider, and starbucks coffee!!

bed wasn t made up on arrival, lack of pillows for 4 occupants and only 2 chairs around the kitchen table

unfortunately, the bathroom vent brought in an unpleasant smell possibly from the kitchen which made

restaurant kitchen refused to take an order as they close at 9pm

didn t like being charged a 7% kitchen fee when we only had drinks at the bar

is a fireplace in the lobby that we were looking forward to

i really appreciated this as i havn't been to a gym since the beginning of the pandemic and it was great to

got there late (10:48 am) and was told had to hurry up because kitchen was closing for breakfast orders

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find

the gym was terrible

didn't expect to pay a pet fee of $100

well the gym could have been a little bit bigger

thought that the room with a common area had a lot of ammenities, like a washer/dryer, a kitchen, and the bathroom

it includes bathroom and kitchen in the common area

little suite with a living room/kitchen area

we stayed in a room with a small kitchen and separate bathroom

the shared kitchen could need more utensils

gym super nice

spa was terrific. room service very good. staff throughout the hotel were outstanding.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

the spa facility and staff were terrific.

the gym is super.

there was a large wet spot on the carpet in the kitchen area next to the ac- not sure if it was leaking

also there was no silverware/dishes/napkins anything in the kitchen provided

and the carpet needs some uptade, we were expecting to have a kitchenette like in the website, the fridge could

kitchen staff were very rude and wouldn't acknowledge us

and kitchen staff

limited views from the window (we had the kitchen view)

first night was in room over kitchen ---- extractor v noisy

not when they fill their bookings and not their kitchen

around so if you want to have dinner better planning early because when the clock hit the 9:00 pm kitchen are

breakfast is open until 10 am, which means some items should not end already at 9 am.

in addition, the free wifi worked perfectly and there is guest kitchen with free coffee and microwaves

also the kitchen could have some snacks or a vending machine for convenience (just an idea for improvement

also, even though there was no microwave in our room, there was a guest kitchen with a microwave, free coffee

also, no coffee maker (had to go to shared kitchen and stand in line)

very comfortable. we loved the community kitchen and took advantage of using it.

there could have been more of a kitchen area & a jacuzzi or a rooftop terrace.

lack of room service

of the city, to self park if preferred, travel using train lines within walking distance, indoor pool is located

hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible

due to covid the pool was closed and wished that it highlighted that some amenities were

seven dollars to deliver food from the kitchen to my room

i had breakfast at the oak kitchen restaurant, it was good and the staff were very attentive.

oak room was angry at us for sitting in her empty section after buying a drink from the bar after kitchen close

staff were exceptionally courteous and the oak kitchen/bar was smashing for food and drink

room service was prompt, friendly and delicious

kitchen was very slow

is no kitchen or microwave in the room i stayed in, which is okay, just would've been slightly more

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

i wish there was self laundry service

usually book hotels that offer breakfast and that would have been nice here but was not included with our booking

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

a bit of long waiting time for the breakfast on weekends.

excellent service, particularly from the butler. enjoyed the gym and spa. the

bathroom not cleaned before arrival. property offered a breakfast credit as compensation

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

the kitchen was well-stocked and i appreciated the full-sized fridge/freezer

apartment was super clean, spacious, with good storage, wifi, a nice bathroom and small kitchen with enough to

good apartment:clean convinent,location nearprudential center and star market,owning gym and kitchen can

room was beautifully appointed with a comfortable bed, tasteful furnishings, and a kitchenette

but you can buy groceries at the local supermarkets and cook in the small (fully equipped) kitchen in your room

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

was awesome, she has been working there a long time, very friendly, helpful and accommodated an early check in

quiet once the kids in the park out back left (7:30 pm)

also they have coin operated laundry which is a massive plus when you're on long holidays

the staff is so accommodating (need an early check in/late check out- sure

at reception were friendly and particularly helpful and breakfast and service at the precinct kitchen was very

precinct bar and kitchen was lovely too

the kitchen sink had a broken part in it that was not pleasant.

corner room, kitchen, nice location in city

we dined at the precinct kitchen and bar in the hotel for dinner

no kitchen

online deceiving, strange room layout, had to ask for towels, no washcloths, nothing in kitchenette area, 5th

room, we ended up getting one with a kitchenette which was a pleasant surprise

rooms have a kitchen area with a sink and keurig coffeemaker, and adding a microwave might be nice, but i

once we got to a place for food, the kitchen just closed (of which hotel said kitchen would be open until 1 am

i didn t expect a kitchen

kitchen in room could do with an update. parking a bit pricey

comfortable rooms with kitchen- large variety of food at breakfast

rooms fresh n clean plenty if room liked seperate bedroom to the lounge area and seperate kitchen

we appreciated the kitchenette in the room and the good included breakfast

had a kitchenette in the room but only 1 plate and 2 forks and 2 baby spoons

really far walk no restaurant or room service

first day we didn't have wifi

advertised to be available until 10pm (if i recall correctly), room service was not available at 8pm on sunday

room service was mediocre

a bed room and kitchen/living with sofa bed

foldout couch mattress wasn’t super comfortable, but my kids still seemed to sleep ok on it

the lobby atmosphere, room amenities (tv features pandora & netflix, kuerig machine super fast wifi) and the

the women working the bar monday night and then again at breakfast on tuesday morning was excellent

bistro bar for dinner and breakfast makes it very easy to eat and not have to hunt down another place or

the kitchen/restaurant seemed deserted most of the time and this really put us off going there and the

no utensils on the kitchenette. no tea bags in kitchenette.

fitness room was very small

the bar in the lobby was also a very welcomed amenity

service and quality of bar and restaurant needs improvement,

and super accommodating staff, convenient to everything but quiet location, access to the kitchen, comfortable

our room was right next to the kitchen so we could hear breakfast being prepared in the morning but the small

i loved the breakfast options and kitchen area as well

kitchen/breakfast was very nice

going through the kitchen to the bathroom felt a bit awkard.

so cute! very pet welcoming and accommodating. definitely will stay again

was an additional fee of 15 usd per night for wifi and water upon arrival which was not advertised

my favorites: the location, the decor, the very friendly/helpful staff, included wifi & streaming/casting

we went for our honeymoon and they had decorated our room with rose petals,creating a very romantic atmosphere

early check in helpful reception

the dorms would make us think of a hostel, but there are no kitchen or floor extra toilets/showers

were great, the breakfast was prepackaged items for on the go people, during my stay the kitchen area was being

few kitchen devices, especially a fridge in the common room, would be extraordinary useful

no kitchen nor even a microwave in the communal area in the basement

only suggest it would be helpful to have a little kitchen on the basement where you could have a utensil station

room service hours were unacceptable and may cause us to not stay at ritz any longer.

charge for spa / fitness access disappointing breakfast it is not a dedicated building, the hotel only

we were disappointed that this property did not have a pool or spa facilities.

why pay for internet and to use pool /gym when i paid 1000s for 2 nights

foyer bar closed sunday evening on a holiday weekend

there is a kitchen with limited plates and cups and flatware which was very convenient for us although we did

i loved the kitchen set up and the cozy feel to the room

it had a kitchenette with a fridge, sink and dishes even though i didn't request those things

kitchenette has appliances but no crockery or utensils for food preparation.

wished there were a few more utensils in the kitchenette in our studio

the free wifi was useless

our room has very large which was great with two teenage kids

no breakfast due to covid, but coffee and tea were available.

a gym but it really wasn't much of a gym so much as it was a small room with 2 treadmills and a small

it was pet friendly.

very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

if you don t have time for breakfast there s a small kitchen in your suite that is fully equipped with

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

shower was the nicest shower ever. kitchenette and full fridge were nice.

the laundry facilities were very useful

we got to the bar late afternoon on friday when kitchen had just closed until dinner

kitchen closed early for room service friday night. was compensating with 3 breakfast vouchers.

bar,' kitchen closed at 9 pm on sunday

the hotel guests are allowed access to the ymca gym, which offers a whole range of equipments and classes

laundry service was just a block from hotel

appreciated the kitchenette and pool table

the room had a small refrigerator with a legitimate freezer as well as a kitchen sink

with the efficiency kitchen, we were able to eat breakfast in the room

we had a spacious enough living area, dining table and kitchenette

and great turkish food at nearby sultan's kitchen

private kitchen doesn't have a lot of variety at the menu as a five star hotel

3hrs extra ud83dudc4cud83cudffe the kitchen catered to my special dietary needs

the private kitchen is also great

food at the hotel is excellent and the spa services are great

we ordered room service for breakfast almost every morning

another morning, i was told there was no cream for my coffee, but they found some in the kitchen

equipped rooms with kitchenette that allows you to have breakfast in room

and staff were nice, liked the cute little restaurant and bar off of the side of the lobby

ordered food at the bar, hamburger was dry

the bar soap doesn't lather well or rinse easily

free parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

king - kitchen has full size fridge - 2 burner electric cooktop - no oven - we had left over pizza -

the kitchen was beautiful and the other amenities were top notch

loved the pool, breakfast, full size kitchen and partial living room in our suite

we enjoyed having the kitchen and the feeling of home

was expensive and an additional charge was added to the bill for kitchen appreciation

the price i was expecting a suite with a mini kitchen - the sofa bed was extremely lumpy and the bathroom design

we jumped on the elevator it took us down the kitchen twice

fridge was in bedroom, not in kitchen area, a bit odd

room but do not have any kitchen appliances