also there was no silverware/dishes/napkins anything in the kitchen provided

kitchen staff were very rude and wouldn't acknowledge us

room is large with different areas, kitchen, living room, bathroom, and bedroom

our room bed was comfortable chairs were cozy kitchen area was very nice set up for us

and kitchen staff

there could have been more of a kitchen area & a jacuzzi or a rooftop terrace.

new and clean, nice pool for the kids

there is a bar service at the start of the evening

it was a short stay, both the kids would have rather just stayed there all weekend

lobby bar is so noisy that i could not hear the young lady who was checking us in

shower was the nicest shower ever. kitchenette and full fridge were nice.

if you don t have time for breakfast there s a small kitchen in your suite that is fully equipped with

very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

breakfast was great, but most of all the room was really comfortable

the property was good, little old but ok. breakfast and people who works in the kitchen

the desk, whose name i can't recall, called a couple of places for us to check on whether their kitchens were

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining

location was good and the room had everything me we needed, even a small kitchen/ bar

room cleaning, coffee any time of the day, a small refrigerator, friendly staff plus a common kitchen area in

tea to go and a water cooler in a living room / kitchen area that’s shared

just hot water with teas and instant coffee in the kitchen

there is a corner to make coffee or tea on the ground floor, as well as a common kitchen in the basement

also a huge convenience deli with a complete kitchen service for hot breakfast n lunch meals only a block away

very nice and clean house with a kitchen

spacious room with full kitchen

the kitchen was beautiful and it was a very comfortable setting

very clean. full kitchen. comfortable. great staff. hotel in great condition

the hotel room was very clean and stocked with useful amenities in the kitchen and

my large studio with kitchen and sofa separate from beds

wifi didn;t work

rooftop bar was closed. no coffee maker in room.

shame rooftop bar was closed i would have loved to sit up there with a beer and see the

good wifi included

the wifi did not work and the room was not the cleanest

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

wasn t much around it. our room was close to the 24 hr gym so could hear weights

there was no breakfast! no amenities! no room service, no housekeeping, none!

the gym is amazing

amazing room service

room didn t match booking descriptions about kitchen facilities such as never including microwave and oven

we stayed in a room with a large kitchen, but there was one pan, no cooking utensils

very quiet, comfortable bed, and great kitchen

the nighttime clerk was nice when ice machine was broken he was prompt with getting us some kitchen

i guess room 208 is right above the kitchen - don't ever agree to take it

comfortable rooms with kitchen- large variety of food at breakfast

i didn t expect a kitchen

need more towel holders (in kitchen and near bathroom sink)

we appreciated the kitchenette in the room and the good included breakfast

clean rooms with kitchen part (could be useful)

got there late (10:48 am) and was told had to hurry up because kitchen was closing for breakfast orders

garden bar was lovely, i would only have liked it to open earlier

the ambiance of the entrance and bar area was very inviting

through hotel, walkable neighborhood away from the center, clean during covid, big bathroom, pet

the staff were welcoming and friendly, and the food served through room service was delicious

restaurant kitchen refused to take an order as they close at 9pm

unfortunately, the bathroom vent brought in an unpleasant smell possibly from the kitchen which made

didn t like being charged a 7% kitchen fee when we only had drinks at the bar

fresh hydrangeas, they catered to our every need from maps, reservations, a highlighter, pens, room service,

very accommodating staff, and a cute little gym

rooms have a kitchen area with a sink and keurig coffeemaker, and adding a microwave might be nice, but i

the room had a kitchen and other

the kitchen was being remodeled and the breakfast was scarce

it seemed odd not to have one in a good sized kitchenette area

hotel was in the process of renovations and adding kitchen/bar

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

room service presentation

we loved the location, peace, rooftop bar facing harvard.

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

i also had to follow up with the hotel to get my laundry returned

a bed room and kitchen/living with sofa bed

nice gym, comfy room, super location

bistro bar for dinner and breakfast makes it very easy to eat and not have to hunt down another place or

a jack hammering noise when any room uses hot water, no room service

clean - wifi was fast enough to watch movie - staffs were friendly - supermarkets and restaurants are

restaurant staff were friendly, jeffrey (manager in training) inquired with the kitchen if they could make my

kids loved the pool and car service was exceptional

pool was open 7am to 11pm everyday, with (4) kids, ranging 11yo to 3yo this was such an awesome

there was an issue with the wifi that took some time to be resolved.

great wifi, comfy bed nice fd staff

small kitchen fire

the self serve laundry facilities were a huge bonus and came in very handy

anyway, the hampton inn in chelsea sent their shuttle driver to pick us up

friendly staff shuttle to airport, and convenient

the staff was so nice well informed. the shuttle service was excellent

i wish the kitchen had a pair of scissors.

room was very large and wonderfully furnished, complete with a kitchen and living room areas, and the bathroom

know it's hard to keep up with the cockroaches that we seen in the kitchen there was only a few but there was

fully stocked kitchen

food,kitchen inside room

the room as it had a kitchen

decent kitchen with a breakfast bar

the kitchenette was well stocked

size fridge, equipped kitchen with pans and utensils, spacious bathroom, and door separated sleeping section

large comfy room with equipped kitchen

have used more plates, glasses and other useful items in the mini bar considering it had a nice kitchen area

i merely asked a few days before my trip were there any kitchenette type facilities available

was broke in the kitchen part

cons: we had a kitchen but no plates or cutlery included which makes no sense, garbage was not removed

but that is why every room is a suite which is tastefully appointed with its own small bar/kitchen area

gym super nice

wifi is not complementary as well as breakfast which is a complete scandal !

bar boulud was very mediocre, had nothing to do with daniel boulud's talent

due to covid there is no bar and restaurant, not their fault. you can still have room service.

the quality of room service food

staff were exceptionally courteous and the oak kitchen/bar was smashing for food and drink

i had breakfast at the oak kitchen restaurant, it was good and the staff were very attentive.

oak room was angry at us for sitting in her empty section after buying a drink from the bar after kitchen close

seven dollars to deliver food from the kitchen to my room

room appeared clean but was full of allergens (dust mites, mold, pet dander etc)

we had a spacious enough living area, dining table and kitchenette

and great turkish food at nearby sultan's kitchen

with the efficiency kitchen, we were able to eat breakfast in the room

don t have a kitchen

appreciated the kitchenette and pool table

room service hours were unacceptable and may cause us to not stay at ritz any longer.

only room service

foyer bar closed sunday evening on a holiday weekend

the bar was most of the time closed and there was no foodservice at our arrival available

location luxury gym

wifi was pretty slow and difficult to use during our stay didn't see why we we're not able to park

there are many more things i loved, like the yummy morning breakfast delivered to my room, and the lovely rear

complementary wine and water and the breakfast was great

we arrived very late but this was made very easy for us and instructions were excellent lovely breakfast, stunning

i m sad i didn t get to use the gym, but i ll be back for a longer stay to try it

also the kitchen could have some snacks or a vending machine for convenience (just an idea for improvement

family kitchen room was super convenient

very comfortable. we loved the community kitchen and took advantage of using it.

also, no coffee maker (had to go to shared kitchen and stand in line)

the guest kitchen was a nice addition as well

kitchen closes too early, especially if it's a bar

we dined at the precinct kitchen and bar in the hotel for dinner

corner room, kitchen, nice location in city

precinct bar and kitchen was lovely too

kitchen precinct bar and restaurant was just fabulous

facilities and room information access via wifi only

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making

the terrace bar was breathtaking with a great choice of drinks

wifi

breakfast, but i still prefer the european mix of buffet and a la carte menu

we jumped on the elevator it took us down the kitchen twice

the price i was expecting a suite with a mini kitchen - the sofa bed was extremely lumpy and the bathroom design

from the bar staff going into the kitchen to get some real maple syrup for my whiskey sour, to the bellman who

room but do not have any kitchen appliances

not surprisingly, the kitchen was closed, but i was hoping they might have vending machines or at least little

private kitchen doesn't have a lot of variety at the menu as a five star hotel

the private kitchen is also great

3hrs extra ud83dudc4cud83cudffe the kitchen catered to my special dietary needs

added bonus: indoor pool and hot tub

even though breakfast was a bit expensive

kitchen was very slow

is no kitchen or microwave in the room i stayed in, which is okay, just would've been slightly more

location, pool with kids is a must, great vallet service, friendly staff, rooms aren’t big but comfortable

revised room service boxed options isn t really that great.

well appointed room and bathroom, helpful staff, loved the breakfast, snacks and beverages at the m club

breakfast due to construction work in kitchen

no kitchen nor even a microwave in the communal area in the basement

no kitchen sitting areas

booked this apartment believing it was a private space for one people with private access to a kitchen and

the dorms would make us think of a hostel, but there are no kitchen or floor extra toilets/showers

located, huge room with kitchen, awesome pool and bar with outdoor terrace

everything! i love the full kitchen. and the bed was really comfortable.

location, breakfast, in room kitchen, bottomless apple cider, and starbucks coffee!!

location, having a kitchen in the room is a big plus, fantastic staff, will stay here whenever in the boston

had a large, comfortable room with a double bed, a large fold-out sofa and a fully equipped kitchen with everything

the breakfast buffet is great but $27 is a bit steep.

utilised and enjoyed the excellent gym facilities on the 6th floor and the all-day provision of the chilled

late check out

decorated for the holidays and the bar closed early

our room has very large which was great with two teenage kids

little suite with a living room/kitchen area

the bed was reasonably comfortable, and the small kitchen area was useful

we stayed in a room with a small kitchen and separate bathroom

it certainly has character and was fantastic that our double room turned out to have a kitchen

the two bedroom apartment was spaciously equipped with a full bath and full kitchen.

the kitchen was well-stocked and i appreciated the full-sized fridge/freezer

kitchen was well stocked with k-cup coffee supplies

free nespresso coffee machine - well equipped room with kitchen - big room and good location in back bay - no

the large room with kitchen and different rooms for bed and living room was also very comfortable

room was beautifully appointed with a comfortable bed, tasteful furnishings, and a kitchenette

loved the dogs!! the bar downstairs was great too! location great!

friendly staff, convenient bar restaurant on ground floor, rooms were clean, great value for money

$15.00 extra charge for wifi. time to get rid of this fee.

that there was at 15% amenity charge for wifi and coffee/water.

first i was afraid of its pet friendly policy