very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

if you don t have time for breakfast there s a small kitchen in your suite that is fully equipped with

shower was the nicest shower ever. kitchenette and full fridge were nice.

availability of a tray would be nice to carry breakfast from buffet area to table area, but not really a big

location, free shuttle to mgh and airport, food and shopping nearby, t nearby, loved kitchenette and tv s in

also there was no silverware/dishes/napkins anything in the kitchen provided

liked the kitchen with microwave and fridge

and the carpet needs some uptade, we were expecting to have a kitchenette like in the website, the fridge could

there was a large wet spot on the carpet in the kitchen area next to the ac- not sure if it was leaking

there could have been more of a kitchen area & a jacuzzi or a rooftop terrace.

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

the kids loved the pool and we had the area to ourselves

the reception was really nice and spoke my language), comfortable room, cool amenities available (pool, fitness

but we endup not using it at all, they give you two option for breakfast, buffet or you can order room service

also a huge convenience deli with a complete kitchen service for hot breakfast n lunch meals only a block away

the kitchen was well stocked with coffee, tea, & water, and the downstairs lounge had a refrigerator

room cleaning, coffee any time of the day, a small refrigerator, friendly staff plus a common kitchen area in

fast wifi, friendly front office staff, free tea and coffee available in the downstairs kitchen

one can talk with each other at a common kitchen space underground in order to exchange some information

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge

the property was good, little old but ok. breakfast and people who works in the kitchen

location was good and the room had everything me we needed, even a small kitchen/ bar

the desk, whose name i can't recall, called a couple of places for us to check on whether their kitchens were

small kitchen fire

the staff was so nice well informed. the shuttle service was excellent

was nice, gym and laundry services were exceptional

the breakfast was ok

better mattress. better soap/shampoo offerings. another pet peeve was the scratchy toilet paper.

very nice and clean house with a kitchen

suite was amazing like a small apartment, the kitchen was full of crockery and cutlery a dishwasher and a large

decent kitchen with a breakfast bar

the kitchenette was well stocked

large comfy room with equipped kitchen

the room as it had a kitchen

know it's hard to keep up with the cockroaches that we seen in the kitchen there was only a few but there was

room was very large and wonderfully furnished, complete with a kitchen and living room areas, and the bathroom

very large room with kitchen

kitchenette was great and there was plenty of room to sit and chat with the friends we were

comfortable living area with little kitchen for a nice 3 day stay

i wish the kitchen would stay late at least with a reduced menu.

overall cost was bit high though room had kitchen, pull out couch, and we had bed brought in.

my large studio with kitchen and sofa separate from beds

nice little kitchen, huge desk to get work done on

room has everything one needs especially the kitchen

near a noisy bar which closes around midnight

the room service and cleaning is actually not included and is to be paid on top

free and robust wifi

the attached bar was nice

the bar upstairs. the service was very slow

the kitchenette was convenient

comfortable rooms with kitchen- large variety of food at breakfast

rooms fresh n clean plenty if room liked seperate bedroom to the lounge area and seperate kitchen

kitchen in room could do with an update. parking a bit pricey

i didn t expect a kitchen

room service is good

great amenities such as gym, valet parking, and good

for a hotel that big, it should have a bigger gym

gym could be better equipped

room service has changed

i guess room 208 is right above the kitchen - don't ever agree to take it

very quiet, comfortable bed, and great kitchen

the nighttime clerk was nice when ice machine was broken he was prompt with getting us some kitchen

we stayed in a room with a large kitchen, but there was one pan, no cooking utensils

room didn t match booking descriptions about kitchen facilities such as never including microwave and oven

the lobby was great. friendly staff. awesome fitness center.

we loved the location, peace, rooftop bar facing harvard.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

room service presentation

got there late (10:48 am) and was told had to hurry up because kitchen was closing for breakfast orders

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find

room, just off the main atrium, had a bar station right outside serving the atrium balcony seating

like 75-80 the entire time) 2) no early check ins 3) pretty dirty and run down 3) late night room service randomly

the ambiance of the entrance and bar area was very inviting

hotel was in the process of renovations and adding kitchen/bar

it seemed odd not to have one in a good sized kitchenette area

room, we ended up getting one with a kitchenette which was a pleasant surprise

when we arrived we find out that the space is but no kitchen equipment like plates or spoons

the room had a kitchen and other

a bed room and kitchen/living with sofa bed

room service, no housekeeping and when we had some on the fourth day they made the beds with our

my kids got a room with a glorious walk-in shower and i got stuck with a tub that was raised

bistro bar for dinner and breakfast makes it very easy to eat and not have to hunt down another place or

would say not having a pool but again, the kids didn’t even care that there was no pool

restaurant staff were friendly, jeffrey (manager in training) inquired with the kitchen if they could make my

the gym is very well equipped and the pool/hot tub was wonderful

the driver of the shuttle bus was a great source of information

the location is slightly far from downtown, but the hotel had free shuttle service and we were able to reach

late check out and my room to have a working tub

restaurant kitchen refused to take an order as they close at 9pm

didn t like being charged a 7% kitchen fee when we only had drinks at the bar

unfortunately, the bathroom vent brought in an unpleasant smell possibly from the kitchen which made

great location, nice toiletries and mini bar is reasonably priced

everything was on good level except the laundry

fridge was only kitchen device what we used

free shuttle ride to/from the airport, hot breakfast buffet, late 12:00 check out time, and the kitchenette

slight food odor in closet most likely due to its proximity to kitchen area in room (some attention to

clean rooms with a nice size kitchen for our needs and a large bathroom

i liked the kitchen and location near the airport

we arrived very late but this was made very easy for us and instructions were excellent lovely breakfast, stunning

it was nice having laundry facilities on the premise

if you are sporty there is a small gym here and it is well enough equipped to get a proper workout done to keep

i m sad i didn t get to use the gym, but i ll be back for a longer stay to try it

free breakfast was a bonus

our suite was excellent, kitchen area, view and beds

with the efficiency kitchen, we were able to eat breakfast in the room

don t have a kitchen

appreciated the kitchenette and pool table

the room had a small refrigerator with a legitimate freezer as well as a kitchen sink

color of the carpets in the corridors and the lack of exit/driveway from the highway to the parking

no laundry on sight and the one recommended was closed.

lumpy beds, no hot breakfast, location wasn't great (hard to get to), wifi spotty, noisy

we didn't like the speed of the wifi

wifi was really good

we booked a room for 2 with shared bathroom but ended up with a whole 2 bedroom apartment with a kitchen and

the bed was reasonably comfortable, and the small kitchen area was useful

thought that the room with a common area had a lot of ammenities, like a washer/dryer, a kitchen, and the bathroom

we stayed in a room with a small kitchen and separate bathroom

the two bedroom apartment was spaciously equipped with a full bath and full kitchen.

the kitchen facilities were really convenient

with tv, a separate sitting room with office desk and chairs, sitting room with sofa and tv and kitchen sink

room is spacious and equipped mini kitchenette

the food was prepared in their kitchen then brought out at 6:30 am to sit and get cold until 9:30 am

and very comfy, with a small kitchen, big desk, and spacious living room

i had to go find the staff in the kitchen to ask them to open so i could eat

loved the kitchen and the daily breakfast- so many options including an iced coffee station to make your own

i think our room was over the kitchen bc it was very noisy around 5:30am

i could t find water anywhere in the gym not the lobby

pool

from the bar staff going into the kitchen to get some real maple syrup for my whiskey sour, to the bellman who

room but do not have any kitchen appliances

not surprisingly, the kitchen was closed, but i was hoping they might have vending machines or at least little

the price i was expecting a suite with a mini kitchen - the sofa bed was extremely lumpy and the bathroom design

fridge was in bedroom, not in kitchen area, a bit odd

cons: we had a kitchen but no plates or cutlery included which makes no sense, garbage was not removed

but that is why every room is a suite which is tastefully appointed with its own small bar/kitchen area

was broke in the kitchen part

have used more plates, glasses and other useful items in the mini bar considering it had a nice kitchen area

i merely asked a few days before my trip were there any kitchenette type facilities available

foyer bar closed sunday evening on a holiday weekend

room service hours were unacceptable and may cause us to not stay at ritz any longer.

the bar was not open

the bar area was lively with great service and drinks

location, amenties, gym access, restaurants

3hrs extra ud83dudc4cud83cudffe the kitchen catered to my special dietary needs

the private kitchen is also great

private kitchen doesn't have a lot of variety at the menu as a five star hotel

we've used the gym and loved it

oatmeal at breakfast can be tastier

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

wifi connection not included in the rate of the room is really not acceptable!

spa is very expensive but good.

the spa facility and staff were terrific.

wifi fiddly to use

staff were exceptionally courteous and the oak kitchen/bar was smashing for food and drink

oak room was angry at us for sitting in her empty section after buying a drink from the bar after kitchen close

i had breakfast at the oak kitchen restaurant, it was good and the staff were very attentive.

seven dollars to deliver food from the kitchen to my room

staff kindly accommodated our request for early check in

the guest kitchen was a nice addition as well

also the kitchen could have some snacks or a vending machine for convenience (just an idea for improvement

in addition, the free wifi worked perfectly and there is guest kitchen with free coffee and microwaves

i was so wrapt to be able to make a tea or coffee and heat a meal in the guest kitchen i would recommend this

also, no coffee maker (had to go to shared kitchen and stand in line)

we dined at the precinct kitchen and bar in the hotel for dinner

the kitchen sink had a broken part in it that was not pleasant.

at reception were friendly and particularly helpful and breakfast and service at the precinct kitchen was very

precinct bar and kitchen was lovely too

corner room, kitchen, nice location in city

free parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

loved the pool, breakfast, full size kitchen and partial living room in our suite

it was nice to have a working kitchen with a full fridge to use and a comfy couch to sit and relax

the kitchen was beautiful and the other amenities were top notch

room is not too big but has everything from kitchen and sofa and a big tv

the hotel gym and spa looks new as if it has been refurbished

no coffee facilities in room but there are in the gym

view was great and the food was lovelythe gym was excellent and so was the complimentary

we actually chose the hotel partly because of the pool which was out of service.

only thing we had difficulties was with the tablet in the room when we were trying to order room service

ce, in 4 breakfasts)

excellent service and wonderful breakfast .

room service cooking soup that warmed my stomach

excellent service, particularly from the butler. enjoyed the gym and spa. the

location. doormen. butler service. room. housekeeping. room service.

no kitchen nor even a microwave in the communal area in the basement

only suggest it would be helpful to have a little kitchen on the basement where you could have a utensil station

booked this apartment believing it was a private space for one people with private access to a kitchen and

few kitchen devices, especially a fridge in the common room, would be extraordinary useful

were great, the breakfast was prepackaged items for on the go people, during my stay the kitchen area was being

the kitchen and housekeeping staff were great, however

surprised that the kitchen closed at 10pm

were hungry after arriving late from a missed flight connection but the kitchen was open until 9 pm and the food

tray was then taken to back of kitchen to be addressed

the gym was modern and clean with a great variety of options

is no kitchen or microwave in the room i stayed in, which is okay, just would've been slightly more

kitchen was very slow

the gym is good, not great for a grand boston hotel, and it could be a lot better

works really well, very friendly staff, a pool that was very pleasantly not too busy to bring the kids to early

location, pool with kids is a must, great vallet service, friendly staff, rooms aren’t big but comfortable