on site laundry. tv in each bedroom. front desk attendant was exceptional!

laundry facilities were good as well

laundry has no soap available and you have to pay 10 bucks to do one load of washing

i should buy towels in walmart and wash it in laundry

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

it was very hard for my young child to be in the pool as there were older kids not respecting their surroundings

great breakfast, comfy beds, accommodating staff. excellently overall.

big clean rooms, friendly stuff, nice gym and pool, fast internet connection

complimentary breakfast was not the best

was worried we would hear the noise of all the kids staying for tournaments, but it was quiet

breakfast selection was very varied and my daughter loved the waffle maker

breakfast was great, my kids approved

very clean, had a comfortable queen size bed and a good selection of breakfast items.

the breakfast was really good and they location was perfect ud83dude00.

missing: free laundry machine; no drinking water in the room;

room service brought the dishes of food with no cover

parking is free, a mini fridge and microwave is included, and the tv has a chrome cast and easy

desk staff weren t very welcoming, didn t even know if the hotel had a gym or not

the room was nice and big the kids loved it.

complementary continental breakfast area was pretty packed and a bit stressful

were upgraded to a suite with kitchen

nice comfortable, large room. great fitness room. free parking. good breakfast.

3- pool was too small, mostly it's made for kids

breakfast was not great

kitchen is well equipped

shower stall, very late check in(3am), late check out at noon.

the pool was great hot

good size bedroom , leisure facilities good , breakfast good , coffee on tap most of the day

the location is very good and the hotel is super clean. the gym and pool are really nice.

the gym was clean

the gym and the pool was closed due to covid-19

breakfast was not that good of a quality.

gym is too small and insufficient equipments

the breakfast was great. the kids loved the pool.

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

breakfast was phenomenal

courteous staff, full breakfast included was a bonus

we like the pool there and the breakfast is very rich and varied. our room was clean and fresh

i thought there was a jacuzzi, but that was my bad. there a full size pool

very clean, very nice staff. the breakfast had variety and it was delicious.

room was spacious, had a kitchen area

was pleasantly surprised with little kitchenette

there were able to give me a late check out. indoor pool and hot tub felt very nice.

personal care ie: outdoor pool service, hot tub, steam room

restaurant was not open when the kids were hungry

hard to find surface parking but plenty of underground available

parking shortage

clean, the staff are very friendly and accommodating, in a great location to many areas and the room service food is very good

we even had a challenge as i'd lost my credit card jus as i was trying to check-in with 4 kids and two dogs in anticipation of my daughters graduation ceremony

my husband had to drop me and the kids off while he drove around to find a parking spot

continental breakfast was not great. room is just too hot

bed was comfortable, the continental breakfast was nice most hotels don't offer any at all

breakfast had no name yogurt and cheap mini muffins gym equipment was dirty

gym is too small

in-room kitchenette, high ceilings, on-site laundry, very quiet, friendly staff, near ttc

limited room service!!! poor restaurant.

we went to use the gym, and then were disappointed that not only was the pool closed, the men's changeroom was as well

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long drive

liked that there was a side door that led to the food court and subway station the gym was nice as well

wish the bar opened earlier

like you had to book a time slot for the pool would have been better just to be able to go

the free wifi was surprisingly fast

have to make reservations to use the pool.

there is wasn't room service because of that we had to use same bedding cloth for 3 days.

less washing machine and drier, need to wait for a long time to finish the laundry

free starbucks breakfast

i like the room that has kitchen. it’s clean.

room is clean and it has all the stuff you need in the kitchen if you don’t want to buy food outside

the pullout couch was so old it made and woke up the kids all night.

the main bed was great, but the opening bed for kids was pretty awful

the pool was awesome, the tiles around the pool were extremely slippery

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

the pool was great and you weren't overwhelmed by any chemical smells

maybe a basketball hoop in the pool for kids.

we didn't have time to swim in the pool. :-)

liked that the hotel was close to the airport, had breakfast included, a 24 hour gym, and 24 hour business center

pick up by shuttle very efficient

be clean but the bathroom was grimey, two of the towels were stained and evidentially dirty, the gym had 3 cardio machines that were not in working order

very clean, convenient to airport, really good complimentary breakfast in the morning

breakfast included in room rate.

breakfast room was very small

breakfast area was a little small but there was a good variety of food

must have been some sort of tournament going on, the hotel was full of all have young kids running up-and-down the halls at all hours throwing ice at each other from the ice machine

kids coming back from tournament and raiding the breakfast area the next morning

great friendly staff. super clean rooms, halls and common areas. breakfast was fantastic.

pool was very nice fun for the kids

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

it has the potential to have like a rooftop pool or patio

room service quality was poor. bread was a bit stale.

no mini bar no room service after midnight

i really appreciate the shuttle service

good shuttle service from/to the airport

clean, brand new, good shuttle and quiet-nothing fancy, but good value and very friendly staff.

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

very comfortable quiet room. would definitely stay again. free shuttle to and from airport.

cleanliness great smelling. loved the pool & hot tub

the bar was lovely and the bartender was fantastic

i was appreciated of being allowed a late check out since we arrived a little late and wanted to sleep in a little late

the airport shuttle was on time and very quick

enjoyed the 247 pool access with hot jacuzzi cuz i was able to go in past midnight with friends

from staff on arrival and we were able to have a very late check out

allowed for late check out when flight was cancelled

the gym is well equipped

easy to get to from terminals on shuttle train

the fitness gym has all essentials

the scenery from the room was good (a golf course)

the breakfast was fantastic, enjoyed the convenience of having breakfast right at the hotel.

layout of the double suite was fantastic, it was clean, all of the amenities in the kitchen were great

breakfast at restaurant closes very early, but found good choices within a reasonable distance

swimming pool. the smell of the chlorine is really strong and burns your eyes a lot.

excellent view of the airport and we have a balcony overlooking the golf course

view overlooking the golf course with airport in the background

it had a great view over the golf course

in the king suit and the view was nice it was facing the golf course with a little pond had a kitchen inside fully equipped very clean inside no complaints

gym area was disappointing.welcpmi

we stayed in hilton, marriott and ramada during the trip and my kids loved this room the most of all

location to the airport, great beds, wifi, and shower

everything was great except wifi.

clean room and hotel environment

could not get a stable wifi signal on my ipad; it would try to connect but after 7 seconds it would drop

the noise from other rooms, or the hallways. kids were really loud.

i could not find the wifi information and the blanket on one of the beds looked like it had patches throughout and i was

shuttle couldn t take us in time to the airport because they were full

very clean, beds were comfortable, the amenities were great

location, spacious room, breakfast, beautiful lobby

comfortable rooms and an easy shuttle commute to airport (less than 10 minutes)

spacecious room, kitchen space with sink, microwave and fridge, big clean bathroom, beautiful

very clean. great breakfast. late check out. shuttle on time.

exceptional staff and inclusion of breakfast! super location.

should be a kitchen to serve evening meals

our kids felt very welcome and they helped us to print boarding passes etc

staff was friendly, restaurant was open late, room service was quick and the food was good

when i went there i could only get a spot in the bar and it was going to be an hour wait

spa open at 10 should be earlier.

moment i left my table to get another plate for fruits during breakfast, the next person has taken my place where i was first seated

room service: friendly person delivering

wished the swimming pool had been open

the location and convenience of shuttle service to the airport with reasonable rates.

efficient airport pick up and lots of good restaurants near by late check out was no hassle

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so spectacular we didn t

also enjoyed the fact that windows faced golf course, so very quiet

room was comfortable and bar was great

the pool and hot tub was a hit with both parents and kids

only complaint is that the facilities were off limits (gym, pool, dine in etc

was a large group of hockey parents and their kids at the hotel

was very nice and spacious, kids loved the pool

not fun after a 9 hour flight with kids

i didn’t have breakfast, left at 4am

the food, room, facilities, location, staff, and shuttle service were all excellent!

pool was nice too, but a bit boring for the kids as it's just a round pool with nothing interesting about it

gym, pool, breakfast

shower door handles loose, no room safe, no overnight room service

breakfast was very nice

the shuttle was there in literally two minutes and driver was very helpful

had trouble with the wifi the entire time we were there

the swimming pool was, however, lovely

super comfortable mattress. perfect location excellent breakfast

the noise of the train link and the party of kids next door at 1 am

excellent right next to terminal 3 and easy free shuttle to terminal 1

prehistoric to still be trying to charge for in room wifi

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

the pool is kind of cool with the jets and current. the gym was fairly well equipped.

screaming kids running through the hall and parents in main lobby drunk

there is plenty of parking, a nicely refurbished gym, and a pool with a whirlpool

main reason i took the kids to this hotel

swimming pool and front desk services

breakfast was exceptional with bacon and turkey sausages available in addition to the usual fare

the pool was the best part for the kids with the 3 story slide to the pool

poor breakfast.

got a late check out as flight is late and also an early check; was accommodated right

the lack of food services, no room service.

the lobby is very nice with some areas for lounging, a full bar and restaurant

the room was great, the pool was beautiful and every staff member was so nice and every area was very very clean

there s no spa or inside pool

i also want to recommend the coras across the street for breakfast and paesanos across the street as well

conveniently close to golf course.

clean free breakfast parking internet

parking was easy

not much parking

bed was very comfortable room is spacious tv with netflix and amazon prime free parking

the hotel could have hot tube or sauna something for adults more exercise equipment in the gym

breakfast buffet had a variety of items, kids using the waffle maker

there was not any dislike however the parking lot seemed pretty tight with all the snow etc

the pool was warm and the gym was awesome

wifi kept kicking me off and had to restart