availability of snack items at front desk the availability of good coffee 24 hr the breakfast was very good

advised by comfort inn over a month ago that early check in was fine

allowed us a late check out free of charge which was amazing

people screaming in the halls as well as kids running in the halls for hours

breakfast room when it wasn’t over crowded with kids

we used the gym and pool which were both very clean and machines were excellent quality

laundry room and pool share the same access door, so the laundry access hours don't match what's

found it very cold in the lobby & most especially in the pool room, both of which had cold air blowing at all times

pool is small and not much seating area

pool a gym were closed due to covid restrictions, so that was a dissapointment but not the hotels fault

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

i should buy towels in walmart and wash it in laundry

laundry facility was not friendly for the guest stay short days

nothing - it was perfect. we needed a kitchenette and laundry facility. this had it all.

laundry has no soap available and you have to pay 10 bucks to do one load of washing

spacious car park for my cargo

neighborhood nice and clean had laundry place very good customer service from reception desk to room service breakfast was good the

location was convenient, and the breakfast was great, the staff was friendly, will come back

the included breakfast suited our needs as well

missing: free laundry machine; no drinking water in the room;

conveniently close to golf course.

parking and location

free parking/wifi/breakfast were all great

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still hadn t been plowed the

clean free breakfast parking internet

the breakfast in the morning was by far the best we've had at a hotel

pool was nice size and hot tub was very relaxing

friendly staff, quiet place and we enjoyed the breakfast :)

the pool was cold. and no hot chocolate where the coffee and tea were.

breakfast had a great variety

just a suggestion to maybe fix the ladder at the pool

everything! beach, furnishings, breakfast, staff, pool, jacuzzi, sauna!!!

friendly staff, pool

the swimming pool was open for my grandkids

the included breakfast makes it convenient to feed the kids right away without having to travel

town, lots to do with in the resort, friendly staff, huge golf course

location was good; the brief time at the golf shop and cafe was good

grounds were well maintained and golf grounds were great

the breakfast (included which was a surprise as it was not clearly stated in the booking) was amazing

the )included) buffet breakfast was delicious

no wifi in our room

breakfast especially the coffee

fresh eggs for breakfast and maple sausages

satisfy all your wifi needs before you arrive!

the location was peaceful and breakfast was great

most of the gym equipment was out of order

liked parking at the door, and the pool, close to the mandarin breakfast buffet too expensive.

the shower reminded me of gym shower and there were no body shower soap available

the gym is not open till 10 on the weekend so you can not workout before going out for the day

gym

free breakfast and pool for kids

great service great management just breakfast missing halal food

the gym and the pool was closed due to covid-19

everythibg was clean, breakfast was gret and the staff was friemdly.

we were forced to use hand towels as wash cloths and gym towels to dry off

tv , the beds and pool . also the location

so they gave us a late check out with no hassle and check in was fast which is appreciated at that hour

some really bad hockey parents arrived and the kids were running wild and the parents drunk

the free breakfast, wifi and parking was a nice bonus

the cleaning staff, restaurant and bar staff were all very friendly and service oriented

space, location and the fact that no additional cost for parking

great location. nice restaurant and gym inside. starbucks on site.

parking shortage

good location. clean large rooms and bathroom. pool is good.

not enough parking space especially, when i returned to hotel on saturday evening.

was really excellent, as was the pool and gym

staff.....friendly and helpful, free breakfast, gym, pool.

the gym was too small.

the spa bath was amazing, and the room was great!

spacious and very clean room. loved the kitchenette.

gym and pool are closed even today after all places become open in ontario

an amazing stay at hilton, super luxurious, very clean, delicious room service and we were in a deluxe suite which was incredibly spacious

the kids and my mom were tired and needed to use the bathroom

and takes time -washer dryer not working during my stay till further notice -noisy hockey team kids in alleyway on 9th floor on wed-thursday / group of teens literally crowding around -cleaners

we ordered room service and it was all so delicious

the pool and the dining was extremely good.

the staff at bar is not friendly at all so disappointed

for both my rooms, would not give me the key for my second room because it was somehow in my kids names when they were only listed as guests at booking, told they had to call to change name on

like that we had access to the pool. i like the table in the room we could eat at

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

king bed, comfy pillows, good breakfast, warm pool, value for price, felt safe

location and breakfast was good

very clean good breakfast and very friendly staff

staff gave us a free late check out which was very kind as my husband was ill

the breakfast was excellent

the room, the swimming pool, the gym, the staff

pool was busy with tournament kids and towels left everywhere

last minute and because the credit card on file was in his name, i was almost turned away with 3 kids

big clean rooms, friendly stuff, nice gym and pool, fast internet connection

kids loved the pool and the great breakfast

laundry was a minimum $10 and we only did 1 small load

good laundry facilities

the laundry cards are keyed to a specific property and you have to add

wifi and large rooms. coin laundry machines staff

laundry in building

more hotels should offer this as you know, some families have more than 2 young kids

no swimming pool and 24 hours room service

also had free parking and free wifi

it offered great amenities, good free breakfast, free internet and free parking

room stank like a gym locker room

i like the room that has kitchen. it’s clean.

variety of breakfast choices including fresh fruit very comfortable bed very reasonable parking fee excellent

pool and gym facility

the amenities ( equipped small kitchen) free breakfast and location

room is clean and it has all the stuff you need in the kitchen if you don’t want to buy food outside

there’s a pool and gym

room atmosphere, swimming pool, location

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the highway

there’s a pool and gym

like maybe directions to pool and gym

breakfast was not great

kitchen & ironing board and iron in the room

very nice outside sitting area and nice large gym with lots of equipment

nice pool, lovely garden, perfect breakfast, and friendly, helpful staff

kids loved the salt water pool

we enjoyed our stay, the children enjoyed the pool and free breakfast.

continental breakfast was amazing and the staff working were very friendly and there was never low amount of

great breakfast, pool, comfortable beds, dove soap.

the gym was clean

the location is very good and the hotel is super clean. the gym and pool are really nice.

was very uncomfortable showing proof of vaccination and id every single times i wanted to use the gym

nice hotel with good accommodations for late check out and early check in

hold bar in shower-could be dangerous bathtub surface very slippery also dangerous cleaning staff did

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

wifi not very good.

the breakfast is convenient and so is the laundry

gym is too small

i like hotel personal, opportunity meet people during breakfast in the morning.

think there should be eggs included in the breakfast menu; it would be actually ideal, if striving for perfection

free laundry, quiet, breakfast included

needs updated pool and gym

chicken sausages for breakfast were awful

amenities for the same price took this location was down a notch especially since all the spa/gym facilitates, restaurants and bars are closed till the end of the year

lovely hotel and staff, comfortable rooms, nice outdoor pool.

wifi is slow

the shuttle service and the friendly welcome went enter the hotel thanks

location near the airport and casino

shuttle bus schedule was not great.

there was a well equipped gym and business centre

clean, quiet, approachable staffs, proximity to airport & free shuttle

had room service for breakfast and i'm sorry, it was awful

called to get a late check out in the morning around 1135, after inquiring about it he asked if i was gonna have

great room service and very nice staff

it was cold in the lobby, the restaurant and downstairs in the fitness and pool areas

wifi was unstanle

the scenery from the room was good (a golf course)

the gym treadmill and bicycle wasn’t working i was looking forward to trying it out and the pool as

we use the basket ball court and pool that was an excellent unexpected bonus

seemed like some families were living there so i would not you pool due to small kids in diapers

layout of the double suite was fantastic, it was clean, all of the amenities in the kitchen were great

shuttle service was very timely and

very disappointed to bring my two kids down for a swim

the swimming pool and gym facilities are added bonus

the swimming pool and gym facilities are added bonus

room service food, though great, could've had more options

it had a great view over the golf course

in the king suit and the view was nice it was facing the golf course with a little pond had a kitchen inside fully equipped very clean inside no complaints

excellent view of the airport and we have a balcony overlooking the golf course

view overlooking the golf course with airport in the background

sized suite with living area, fully equipped kitchen and separate bedroom

location and pool

the wifi service was excellent

prices for room service were overpriced to what you received.

kids and family had a very good time and enjoyed the food and service from the restaurant

we also try and get breakfast included in the price as the buffet is well worth it

was no room service available besides this being mentioned on the site, which was one of the reason we

fast from the check in untill check out , the staff very friendly , the food was very good in the bar and restaurant, and the shuttle bus service to the airport

facility like pool tables, or table tennis just to pass the time, especially for the kids (10-16) years of age

for me it was important to have good internet connection and hotel wifi worked fine

didn't see the free freezies until we were leaving the next day but i'm sure if our kids had been with us they would have enjoyed them

also enjoyed the fact that windows faced golf course, so very quiet

the pool, the jacuzzi, bathrobe, underground parking and check out at 12:00 pm

the location, pool, spa and staff

shuttle service was excellent, reception team were welcoming and friendly as were the bar and

shuttle bus

restaurant was good and check-in and dining staff were so friendly and patient with my kids

late night after many hours flying, bar and restaurant closing they accommodated us quickly, very kind bar and restaurant staff

5 minutes drive from arrival hall at the airport, you can call them and they’ll send you a free shuttle in a couple of minutes the driver was so nice and polite, when i got to the hotel he helped

restaurant and bar was amazing!

absolutely loved the room service

those flying in after 10pm, know that room service and the nearby restaurants are shutting down then, leaving little option for a light

i was really only there to sleep, so i didn't bother using the wifi

think his name is

the sports bar attached to the hotel offers tasty food at a very reasonable price

wifi strength can be better

i flew too early to have breakfast, but had a delicious dinner with excellent service

the kids loved it and so did we

convenient to the airport, very helpful staff, food was good, gym also good.

it offers all the amenities to suit your needs. i was surprised. restaurant, pool, gym, etc.

convenient for early flights with kids walk in and out of hotel directly into terminal 3 and very accessible via train to union