i was told the pool was open, but it was closed when i tried to use it.

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long drive

the wifi coverage is sometimes not stable in the room.

wifi much improved from previous stay

the facilities were old, some gym equipment not working, housekeeping not consistent

was great, my kids were able to swim and enjoy the cool breeze with the balcony door open

bed, facilities, pool, staff

no hand soap or even a bar of soap in the room

huge thank you to our maid malika she was super great with my kids gave them treats made sure i had lots of coffee and everything else we needed i would give her

restaurant was not open when the kids were hungry

everything else was quite good. there were a lot of family gatherings for kids to use the pool.

kids running and making noises along the hallway

it was recently renovated and very clean :) the hotel has a starbucks, spa and gym open late ~ can't go wrong

quiet rooms with large showers and comfortable beds. pool are was clean and not busy.

we even had a challenge as i'd lost my credit card jus as i was trying to check-in with 4 kids and two dogs in anticipation of my daughters graduation ceremony

breakfast, bed, view, pool, everything!

breakfast, clean and modern rooms, helpful staff, a decent exercise room and small pool

we were forced to use hand towels as wash cloths and gym towels to dry off

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

the gym and the pool was closed due to covid-19

pool was open by reservation… large pool, warm and relaxing

nice hotel with swimming pool and great parking option. it was clean and comfy.

pool was too small ( probably better suited for younger kids)

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

room was big enough to accommodate everyone plus an added bonus of a mini kitchen to cook meals

room atmosphere, swimming pool, location

we didn't have time to swim in the pool. :-)

the gym and sitting area downstairs was huge

that this is a huge deal but the pool area had no whirlpool or sauna

there’s a pool and gym

the breakfast is convenient and so is the laundry

no cups or culinary tools in the kitchen

good sized gym w decent amount of equipment

nice modern, clean room, staff very friendly, free parking/modest continental breakfast

the laundry was great $2

room is large and very comfortable, the staff very friendly and respectful, the breakfast was varied with all fresh food and fruits

the lack of food services, no room service.

wifi connection is also pretty bad

the facility's are cloused like gym, pool, restaurant and tennis field

wifi could be better

close to shopping and restaurants; room: clean, nice kitchen and utensils; facility: nice pool, laundry

the dinner we had ordered through room service was delicious. needed a comfortable space away.

we were very happy with the variety that was offered at breakfast

breakfast was excellent

the suite, pool, and must of all the breakfast buffet.

no pool.no kids menu in restaurant.

the restaurant is very ordinary, and food not fresh. no room service in the morning.

better breakfast

close to sick kids hospital clean room

we have stayed here off and on since the opening of this hotel when my kids were young

pool was very nice fun for the kids

room service as prompt and

by the way, the food from downstairs bar is better not to order during the covid19

very limited selection of food/snacks if you check in after room service restaurant closes

room, pool, service

breakfast was very convenient

love that we could do our laundry before leaving

the room, the swimming pool, the gym, the staff

the gym was still closed due to covid

clean, great breakfast, friendly service!

neighborhood nice and clean had laundry place very good customer service from reception desk to room service breakfast was good the

location was convenient, and the breakfast was great, the staff was friendly, will come back

i have 2 kids stuff::: sorry

staff were great and the rooms were spacious especially for guests with kids.

the only reason i said i would stay again is the kids need a pool... for my sanity lol

pools, and fitness center

ordered room service for breakfast, it wasn't so great

there was no fridge in room no guide for channels on tv no table to eat wifi was very poor

very clean, beds are comfy. amenities like pool are great for kids.

the wifi was weak and the bed was not the comfiest. only problems!

place is quiet and exceptionally clean. breakfast is good and served hot. staff are friendly

free breakfast, gym and pool were a plus

the gym was clean

breakfast was good. comfortable beds.

continental breakfast was amazing and the staff working were very friendly and there was never low amount of

small pool, gym and bbqs

the breakfast was great. very fresh and a lot of selections

breakfast was included and really was excellent

the kitchen was great! bed was comfortable. room very clean!

the dishes/kitchen items were dusty and appeared to not have been used in a long time or washed but not rinsed

wifi was reliable

the drinks at the bar were not made well. we had 2 sips and we were done.

the bar and restaurant on site are warm and welcoming

able to get an early check in too

the bar is sub standard compared to the rest of the hotel.

livingroom, bedroom , 2 bathrooms, tv in every room, fully equipped kitchen

perfect for shopping, sightseeing, subway, restaurants, etc… the building also has a nice small gym with everything you need from weights to cardio, and an outside courtyard

late check out

accommodation, aimed at the business market but great for a family on the weekend as it had the kitchen which helped us prepare food for our little one

some of the machines in the gym were not working properly