facility are very clean ie: room/pool exceed my expectations

will definitely come back with the kids

the best experience good gym friendly staffs

gym and pool are very big in size too

was cooking my first night came out to say hi quickly, my meal was packed up for my room, joe the bar keep was a gem

kitchen sink was clogged, i told the reception but they didn’t do anything, checked in was very

negative timing of breakfast 6-9 is too short of window if the change it to 6-11 am will be

kitchen and room were super clean

breakfast finishing at 9 am (should be at 10 am).

was only one staff in the kitchen and dining area

hotel staff cleanliness location breakfast 24 hour beverages

breakfast was the best .... thanks so much!

breakfast was excellent

long hours for the pool being open, clean and up to date decor

the location, cleanliness and staff from the reception to the breakfast and room. goos job!

bed was super comfy, early check in

the gym

the pool is clean and the hours are good

free wifi complimentary toiletries clean quiet friendly

the parking spots weren't shoveled properly.

gym was small ,near the pool pool had bad smell we wanted to turning of the air condition but they

too many kids ...way too noisy... wasn't very comfortable

the pool and jacuzzi was amazing the room was excellent ud83dudc4c

it seems like four points sheraton put the commode in with small kids in mind, not adults

very nice place. great start. really enjoyed the pool and hot tub!!

all the facilities- free parking, wifi, room size, pool, gym, and staff.

i wish the pool is bigger.

breakfast was good every morning, kids loved going to the pool everyday day due to the heat

great kitchenette

i also enjoyed and appreciated the equipment in the gym

the place was lovely, i really enjoyed the small gym and the pool was amazing

have the breakfast but the hotel was great, customer service was awesome, location was in a area next to

staff was very friendly, the room and the facilities (pool, gym) were really clean and the brrakfast was really good

a lot of different amenities available, such as laundry, pool, fitness centre etc

only downside was the construction (lobby area mainly) and the pool was under construction but overall, it was one of the nicest rooms i've stayed in recently

there was a nice sized pool and hot tub on the main level

great stay and value for money; excellent breakfast option!

everything was in working order, including wifi

half of the gym equipment didn't work

gym small, equipment broken.

he was so professional, respectful and helpful with us and our kids

47$ from airport bar and restaurant was closed . room service only my door didn t lock

location, room service and comfy beds

always use this hotel each time i visit canada to see my kids studying, i like that it’s in close proximity to square one mall

a 4 star hotel and the room rates, i would expect more services like luggage porters and room service

gym fully equipped and pool water warm

location,room gym pool towels

location,room gym pool towels

the pool.

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

free parking

room service stinks and the pillows were

we called one night to order room service and were told that the kitchen was closed for orders without any explanation

but, all bar and food services end at 7pm

so, when i arrived around 7:30 pm the restaurant was closed and there was no room service

we loved the pool and spa area, felt clean and well-maintained

the pool was available later then normal hotels and there was a nice restaurant right there

great service, friendly staff and nice bar for an evening cocktail

early check in was the only beneficial thing to this trip

thr bar tenders don and the ladie were excellent, would stay again if i got to see them again

the accomodation for 2 adults and 2 kids under 6 yrs felt really comfortable with the layout of the room, very spacious, 2 televisions,

free shuttle service from and to airport

shuttle was on time

the spa bath is two small

and half to check the availability of the room, she upgrade my room from standard to room with kitchen, which i really enjoyed it with my kids

& bar on site, pool & hot tub

the shuttle to airport and drivers are amazingly friendly

there is an airport shuttle every one hour

pool area door was broken and we got locked in, another guest going by had to free us

the only thing that could be better is to be on the shuttle bus route

room was big and comfortable, two bedrooms, two bathrooms, kitchen and fireplace

we also had an airport shuttle that took us to the airport after we checked out

only thing i would change would be heating the pool just a few degrees more

the comfortable bed and great breakfast, & friendly staff

were able to accommodate all 6 of our family and appreciated the full kitchen with all the utensils and even a dishwasher which helped as we left early for the airport

the room was bright and clean. staff was friendly breakfast was great

my kids want use it, i ask staff, they can open for me during swimming pool open hours , free snacks

great spa room

friendly clean pool breakfast

got a late check out as flight is late and also an early check; was accommodated right

location was convenient and the pool was nice for the kids.

room service not good, first day when i arrived room was clean ,next day nobody clean the room, i

no room service

no breakfast options room service = i booked for 4 guest and when i got into my room they just left 2 towel

the rooms were nice and there was a pool with slide that the kids enjoyed

also got a view of the golf course behind the hotel

quiet room overlooking golf court (for a modest premium payment)

room was clean & spacious, with a lovely view overlooking the golf course

surroundings with nearby golf course

i love the view outside my window, it was beautiful and entertaining as their was a golf course

and the room view very nice, outside is the golf park

the kitchen staffs are very polite and you can see through their faces that they are enjoying their job

the space and full room setup with kitchen and all

rooms well equipped, the breakfast was good, the swimming pool was great and the staff was very friendly

i was able to get some sleep and not be disturbed by my kids in the living space

beautiful bed, small couch, nice view of golf course

nice room overlooking a golf course. good restaurant on site. short walk to a huge park.

kids running in the hallway late at night

everything was pretty much what we needed. maybe a laundry room.

no pool..

breakfast buffet had a variety of items, kids using the waffle maker

wifi was good

loved the open concept room and the kitchen/shower

it is close to many things airport delicious restaurants free parking

great service. beautiful hotel. great breakfast. loved the free weights in the gym.

spacious room with a half-equipped kitchen and a comfortable living area.

great value for a 1 bedroom, living room and kitchen. lake view was nice.

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

hotel does have a lot to offer with full kitchen and laundry

kettle in kitchen

the noise of the train link and the party of kids next door at 1 am

it's right in terminal 3 and very close to the shuttle that connects to the up train that goes into the

the restaurant and bar are open until 1 am

it offers all the amenities to suit your needs. i was surprised. restaurant, pool, gym, etc.

could you start breakfast at 5am

our late arrival was accomodated by the shuttle service and the desk

it got a good gym and a nice swimming pool

should have room service 24 hours

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

lovely staff, decent gym, good wifi, room was clean and comfortable

hotel was perfectly situated, room/bathroom was clean, shuttle back to the airport was quick!

very friendly staff. hotel is located by airport for quick access. great shuttle service.

hotel is located near the airport and has a shuttle to airport the shuttle is flexible and arrives on

very comfortable quiet room. would definitely stay again. free shuttle to and from airport.

hotel employee was very happy with the 24 hour airport shuttle because i arrived at 1230 am

parking is available directly across from the hotel, and the entrance to the monorail shuttle to the airport terminals is literally right next door

wish there was a shuttle bus not the train

clean ,quiet and had a great bar / restaurant

we were allowed a late check out as we had an evening flight

easy to get to from terminals on shuttle train

don't like that the pool and gym were closed down due to covid

on sight kitchen so couldn't order a late night meal

spacecious room, kitchen space with sink, microwave and fridge, big clean bathroom, beautiful

they let us to have a late check out

free dinner! and breakfast and shuttle! it was so nice!

my evening room service meal was delicious and hot and arrived in a good

the pull out bed was suitable for little folks/ kids only and might have been due for retirement well before our arrival

shuttle to the airport is way too small and can never accommodate everyone

and for some reason kids trying to make waffles without knowing how to and playing w coffee/tea area

the pool and hot tub were to cold

breakfast was great, and the staff is so helpful

on site bistro was great. kids eat free with your stay big pool

breakfast was good and the little bistro was so convenient for meals especially with kids.

hockey games on the tv s at the bar in the restaurant

so i couldn't wash my clothes in the guest laundry facilities, before flying out the next day

the bed my kids slept in was squeaky

7am shuttle was a bit behind schedule

pool had a scum line around the surface where kids had written in it with

late night after many hours flying, bar and restaurant closing they accommodated us quickly, very kind bar and restaurant staff

airport shuttle. great staff. i tried to stuff the mattress in my suitcase but it wouldnt fit.

they have free shuttle bus to airport

is very clean bed was very comfortable reception very nice place location is near the airport shuttle was good compared with other hotels driver of shuttle is very nice

the pool and gym were great as well

the bar section of the restaurant was also very nice, and the bartender very knowledgeable about

had to leave before breakfast

also enjoyed the fact that windows faced golf course, so very quiet

close to the airport, the shuttle was very convenient, friendly staff and comfortable beds

loved the pool, no smell of chlorine

only complaint is that the facilities were off limits (gym, pool, dine in etc

only complaint is that the facilities were off limits (gym, pool, dine in etc

bed was amazingly comfortable staff were so friendly convenience of shuttle pool for kids so quiet

pool,breakfast,dinner,staffs, conduct was good.

shuttle service was great as well

the pool, gym, and shuttle services were excellent and helpful

michael at the concierge desk and gizell in the bar was so friendly and helpful

in the king suit and the view was nice it was facing the golf course with a little pond had a kitchen inside fully equipped very clean inside no complaints

excellent view of the airport and we have a balcony overlooking the golf course

view overlooking the golf course with airport in the background

it had a great view over the golf course

strong wifi, hot showers, plenty of parking spots

the scenery from the room was good (a golf course)

the kitchen was well appointed, and the ice maker in the fridge was a welcome bonus

are suites, everyone has their own bedroom and bathroom, and then the common area sitting area kitchen is really nice very different from other hotels

too early breakfast

the breakfast was good and had enough choices for everyone in our party

good value for money. our kids loved the pool. place was clean.

nice swimming pool & hot tub

there for work and the wifi did not disappoint

shuttle couldn t take us in time to the airport because they were full

our whole week in dominican the staff congratulated us on our wedding and asked if we needed any room service for the evening

pick up by shuttle very efficient

location near the airport and casino

the shuttle service and the friendly welcome went enter the hotel thanks

very clean, convenient to airport, really good complimentary breakfast in the morning

quiet area. water available for guests in the gym.