not enough parking , and need more staff at front desk for check in

quiet location with hugh parking space and friendly staff.

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still hadn t been plowed the

parking was easy

very strong smell of rotten fish in the parking lot

very clean, very nice staff. the breakfast had variety and it was delicious.

when we arrived we just wanted to relax but that was a little difficult to do when there was kids playing hockey in the hallway and they were loud

courteous staff, full breakfast included was a bonus

has a laundry room as well on main floor

we completely enjoyed our stay and the breakfast was amazing ❤️

room and facilities (especially the gym) weren't cleaned during my 2 weeks stay.

the gentleman who guarded and organized the pool was also fantastic

gym was lovey and rooms were very clean

it was great, love that it was pet friendly. clean. the pool was amazing.

breakfast included and good wi-fi

our suite has a city view and everything in the room was in great condition, wifi speed is decent

a drawback was the noisy refrigerator that persisted throughout my stay - paid parking - wifi could have been better - ice machine was out of ice on our floor - my biggest problem was the

free wifi was slow

wifi was very bad and parking was expensive

free wifi decent speed

the wifi is very good, beds are comfortable and the hotel is quiet

location parking free wifi & breakfast comfortable bed

staff very friendly good wifi good ac

nice size room. lots of parking. good wifi.

t work very well and it was difficult to connect to wifi

breakfast needs to be improved

no elevators and limited breakfast.

breakfast can be a bit better with options

the breakfast was simple but we weren’t expecting anything so that’s a bonus

friendly staff. very clean. comfortable bed. the continental breakfast was a bonus.

free parking & free wifi

bed was comfortable and wifi was stable

free wifi excellent quality, super fast complimentary evening social good idea and valuable

wifi was slow pillows were bad

wifi was poor

the pool water temperature was real nice

the pool very nice

size of room cleanliness breakfast pool

no breakfast

the availability of ev chargers.

free parking and free wifi

the complimentary wifi would drop out every now and again.

wifi

free wifi sucks

the wifi keeping go off and on

breakfast could use some fruit- only bread and juice, the toilet needs a lid, also the housekeepers

we did had the free breakfast because we had meetings to attend earlier.

i didn't realize there was a free breakfast so i was pleasantly surprised.

breakfast area could of been a little bit better maintained, cleanliness..

breakfast should be better. just the muffins, coffee were served

it was great that there was a fridge, microwave and wifi also

free wifi and free pking

password required) and fast

wifi service was easy

and modern, having a mini-fridge in the room as well as microwave is so convenient and the free wifi

wifi is not strong

wifi was bit slow.

ich never happens

parking, wifi, pool are fine

super fast wifi

early check in and late check out!

another issue is that there was no laundry service, i had to do laundry myself using a paid machine in the second floor

staff are friendly, rooms are very comfortable, free breakfast, free breaking and pool

the gym and swimming pool is not expected

was clean and had a nice gym and pool

the bar area has comfy chairs and a lovely lounge area

i did not have breakfast

breakfast was good

at the check-in/breakfast provide; the facilities such as the business center, swimming pool and gym are all great and well maintained

i am experienced traveler, amenities are plenty, service at the lobby was good, very helpful, the gym is a bit small, only two track mills, two stepping machine, it has a jacuzzi and a small

ac units and free wifi quality was great

the marble floors were very nice. free wifi that didn't require password.

pay extra money for wifi and parking

bar was nice

it was a long walk from our hotel to the connected outdoor pool

the free breakfast, wifi and parking was a nice bonus

wifi kept disconnecting

the room was clean and wifi was great

someone in the receiption to receive guests. easier wifi connection.

wifi connection was very fast

facilities including high speed wifi, swimming pool and gym

people not respecting the no diving sign in the pool

we never used pool so i can't comment on it but i

the pool is nice

pool area, reasonable price and location

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

breakfast options...

we had two young kids who had a few stuffed animals they brought along on our trip

breakfast was exceeds my expectation

desk was always friendly and so helpful, even had easter treats for the kids

breakfast room when it wasn’t over crowded with kids

the breakfast was delicious

i didn't like was being placed on a floor with a hockey team that kept me and my kids up to midnight running up and down the floors

allowed us a late check out free of charge which was amazing

more variety for breakfast. ham, bacon.

neighborhood nice and clean had laundry place very good customer service from reception desk to room service breakfast was good the

breakfast has a lot to choose

the included breakfast suited our needs as well

need renovation. laundry room was so dirty and old . rooms also need renovation .

floors are wooden and shining staff are kind - well, all the time i go here ud83dudcafud83dudc4d breakfast - absolutely perfect ud83dudc4dud83dudc4d parking - very very spacious, open parking and

main lobby,gym and pool closed and small makeshift breakfast room was a huge disappointment since we had

no full kitchen as advertised

com site stated spa bath and kitchen with dishes, room had no dishes, no spa tub and when we asked about it at reception we were

our room was close to the elevator and ice room and the kids were out of their rooms past 3am

breakfast

staff fresh free breakfast pet friendly amenities free parking and free wi-fi the room has kitchen that allows you to cook and store your food if you're on a longer stay

plus the free hot breakfast was amazing

hotel had everything we needed, including laundry

breakfast

everything was perfect for our family stay and our kids really enjoyed the breakfasts

pool, fitness center were nice and clean

hotels in the area made adjustments to change the time for breakfast so it was available for swim kids

room size and amenities are excellent - phoenix restaurant nearby serves delicious chinese food - pool and gym are well maintained we would definitely return

location and facilities, breakfast too

room was big enough to accommodate everyone plus an added bonus of a mini kitchen to cook meals

the gym and sitting area downstairs was huge

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the highway

pool was great

the pool was awesome, the tiles around the pool were extremely slippery

having a laundry facility was a great idea

bed was very comfy and got breakfast was excellent

breakfast was good, well setup clean and refilled as needed

the grab and go breakfast was great, especially the service that was provided!

laundry facility

our arrival the customer service was great we asked for a later check in and they allowed us to stay until 12 with no extra charges

room was nice and big enough for 4 of us, we really appreciate the facilities (gym and swimming pool)

the pool was perfect for our family

laundry on-site

large room, friendly staff and a great breakfast

was there for a wedding and very much appreciated having an early check in to be able to get ready comfortably, feel secure in the storage of my personal

i chose a king suite with spa bath mainly because i prefer a walk-in shower and the room and bathroom were both large and

spa bath could have been bigger.

location was excellent for our purposes and the rooms were clean and available for early check in when we requested it

wifi worked great, decor was beautiful, complimentary coffee was cool after we figured out how to

no wifi; when i mentioned it to the staff they put me through to the isp help line who called me

wifi didn t work

wifi download speeds could be better.

it was nice to have free wifi

good sized room with compete kitchen set up. great breakfast

good sized room with compete kitchen set up. great breakfast

beds were super comfortable and i loved the kitchenette

kuds enjoyed the pool and breakfast had a great selection

nice outdoor relaxing area, with bbq, mini putt also assessable to pool entrance breakfast buffet in the morning, had a variety of choices

friendly with a beautiful salt water pool and immaculate gardens

we were 2 parents and 3 kids

pool is great. place is so clean. staff is wonderful

cleanliness, pool and kitchen.

clean, every room have kitchen facilities specially the dressing table area with good light , mirror and

wifi was not stable even though it had a strong signal

wifi often disconnects

wifi sporadic very weak and many days without any wifi

wifi signal in the rooms

wifi is slow

i like the early check in upon request

late check out extended free parking

breakfast?? none provided or offered.

small no breakfast

great location, walkable to many great dinner and breakfast options.

the wifi did not work, making it impossible to complete some work

the wifi is a bit weak.

the wifi did not work well at all

wifi not very good.

the wifi in the hotel is poor

good wifi

the wifi was spotty

i had to fight with the wifi

reason i booked the hotel was for wifi and pool

i had to ask another member of the staff for the wifi pass code

from a guest's room) it was the next dat that we realized that our room (104) backed onto the gymn

kids running in the corridor in the evening

other than pool,no play area for kids!

team was staying as well and the kids were running all over the hotel and adults were all drinking in the front lobby

on description it's tell swiming pool are indoor but it is outdoor

early check in to clean efficient room

we called in the morning for a early check in and were told “no problem” we actually arrived a little late due to traffic at

us park our trailer the whole time and didn't charge or bug and didn't charge

doctor's offices, etc and many of the hotels are starting not to add to this by using unscented laundry products

liked that it was cat friendly. laundry room was ok. staff was alright.

big room with kitchen

i liked the room with a small kitchen and space to

pool was cold and the breakfast area was cramped.

pool closed due to covid!

pool

wifi was unstanle

also the wifi was being revamped and not completely reliable at first

loved the fact to have wifi free any time i wanted and it was fast

wifi no so great and indoor pool in winter could be bigger

there was problems with the wifi and was down most of our stay

as : very nice bar, pool, fitness room, water in the room, clean sheets, netflix on tv (the kids loved that), design in the room and the combination of coulers, very nice shower

staff not as efficient / friendly as other hotels we stay in with our son when we travel for sick kids

the pool and location

very clean, pool water is nice and warm and the gym is nice my kids enjoyed it.

pool could be a bit more shallow to allow younger children to play in it without assistance

also the wifi was

wifi is very bad

i would prefer if you had a wifi tv and i could watch

rooms, in a clean and modern looking hotel with restaurant on site, lots of free parking and free wifi

2- wifi didn't work

came 4 adults and 2 kids and bed was very small and can't be for 2 adults

and great with our kids

first morning there was a lot of kids from a tournament and some foods were cleaned out

breakfast was great and lots of selections; staff were extremely courteous and friendly

i missed the breakfast by an half hour. maybe extend the hours of breakfast?

bed was comfortable, the continental breakfast was nice most hotels don't offer any at all

i like hotel personal, opportunity meet people during breakfast in the morning.

was burned very severely in the lobby after getting a cup of very hot water from the kitchen staff

breakfast was excellent, i had 2 eggs every morning with laszlo soproni for 12 days in a row

there was plenty of coffee available and breakfast was simple but plentiful

gym/pool. room pretty and spacious.

not told that the pool was not operational or gym

staff downstairs at the front desk and bar are incredibly fast and friendly.

the pool and hot tub were very nice

complaint i would have is the bar food menu, i find it to be extremely pricey and it's quite slow (since there was only 1 girl

breakfast was very convenient

last minute and because the credit card on file was in his name, i was almost turned away with 3 kids

there are plenty of free parking spaces, a clean indoor swimming pool, and a 24-hour gym

big clean rooms, friendly stuff, nice gym and pool, fast internet connection

pool was busy with tournament kids and towels left everywhere

free open wifi

free wifi and parking

room was spacious, wifi was easy connection.

large room, comfortable bed, wifi was working, good location with direct metro line to downtown

excellent wifi for a friday night and the gym was great

excellent location - complimentary breakfast was very convenient for our family of 5 - very accommodating with our 3 children (age

the rooms are very neat and i had fun using the spa and gym

now that our kids are getting older, a hotel room can feel very small & overwhelming

the pool was a nice warm temperature. staff was very friendly and the room was clean.

love the swimming pool

pool and hot tub and gym provided a nice break and generally it was clean and well maintained

pool was so warm and relaxing

slippery pool area

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

the smell got so bad i had to pack my kids up in the middle of the night and find a new hotel

it was uncomfortable with two adults and two kids

complete kitchen

breakfast was eclectic but also tasty

the breakfast was very good with warm dishes a d a variety of fruit. the kitchen was a plus.

the front desk, maintenance gentleman and kitchen staff were amazing and very personable

the in-house laundromat is very handy for our long stay, and the gym, which is not that big, was well equipped

free car park, gym available, normal breakfast

as always to have a laundry and gym on site when travelling for multiple weeks

noisy with a ton of kids staying

the laundry area should have a credit card machine or coins

the wifi connection was very poor.

we had a difficult time connecting to wifi.

staff were very kind compared to the other hotels i stayed at, wifi was very good, and enjoyed the pool and hot

parking was great, the hotel is quiet, free wifi, the staff were friendly and very helpful

401 staff extremly friendly & helpful fantastic hours for pool, gym & restaraunt free parking & wifi

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for delivery and big tips, which we were completely

room service breakfast menu was very limited

loved the bar and other communal areas

welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary nespresso - on-site currency

the breakfast was good

wifi didn't ever connect

large apartment style rooms with kitchen, location, cleanliness, free wifi

the wifi speed was deadly slow. that is the only one that i cannot rate high

one thing that i think should improve is wifi

wifi was weak in the bedroom. fine in the living room, much less so in the bedroom.

wifi was fast and dependable

wifi spotty and needs better sound proofing

the wifi doesn t connect to all devices i had

she helped me get a phone charger and tried very hard to load the wifi to no avail

wifi connection

i would’ve liked victorias mansion to post laundry hours and how you can get your laundry done

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so nice to provide

downtown location, kitchen supplies like plates and cutlery were unexpected, good coffee in the room

kitchenette was really just microwave small frig and coffee maker

nice shower and mini kitchen.

can always count on park hyatt's restaurant joni for an excellent meal - whether it's breakfast or dinner

breakfast in restaurant joni was excellent

breakfast way delicious, especially the sour dough pancakes

design, atmoshere, breakfast, comfortable beds, fitness center, location

design, atmoshere, breakfast, comfortable beds, fitness center, location

the wifi was reliable

wifi cuts often

the wifi logs you out frequently

poor wifi.

that they need to add soda/ iced tea prices to their room service menus.

the cleanliness and laundry facilities.

i liked the space and the shower/spa tub.

wifi not the best

clean. spacious room. good wifi. great location near u of t campus.

decent wifi

very good wifi

wifi complimentary hot & iced coffee and wine hot shower any time of the day clean 5 min walking

breakfast was delicious, the room was spacious, lots of activities close by

i love the gym

many breakfast items to choose from

the bed, the pillows, the cleanliness and the tasty and varied breakfast were as always excellent

the gym is a bit small but serves the

no wifi in room due to fault, elevators a little slow.

wifi is disconnected for my phone and laptop, except for certain time or location in the room

wifi not good in room, had to sit in lobby for better service

the wifi did not work anywhere in the building

south tower is noisy and has poor wifi. north tower is better.

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long, black hair on them

i like their toiletries, fast wifi, free coffee, heated pool and the bed is too comfy

and easy check in , wifi available , 6 elevators no long wait

great location, strong wifi.

good location downtown, friendly staff, good wifi, clean

staff really friendly and helpful very good wifi nice bar and great location and the rooms were cleaned

the location is superb. the kitchen is fully equipped.

i really like the full kitchen and big fridge

the kitchen exhaust fan was grubby and didn't work

but everything you need for a central stay in toronto clean, good bed including sofa bed, all kitchen utensils and appliances work well even some storage/ sandwiches boxes and a reusable ice

excellent location. fully equipped kitchen.

i like how they have a nice laundry room where you can wash and dry your clothes

bonus for having a laundry facility on site which is cheap to use

location was great, close to the street tram lines, staff answered all the questions we had, laundry was great and plenty of little eating places near by and a very good supermarket

great fitness facilities next door and dark horse coffee shop is great too

great space, available family room and laundry on premises

close to the eating precinct & park & has laundry facilities.

the ability to laundry cheaply midway through our trip was an added bonus

spa like area of the pool and sauna joined to the exercise area and upper breakfast lounge

it had a great pool with a slide and a playroom for little kids

requested an early check in but was never notified about it

gym .. there were treadmills that needed servicing

they also have a family zone that has an arcade , swimming pool , laundry , and a play area for younger kids

friendly helpful staff. very clean and very comfortable bed. great gym and outside roof patio.

angelina and her breakfast, réception and the staff in general

glitch with the computer system ending up waiting for more than an hour for breakfast to be served, 1st day of the stay wait was about 1+ wait for bf

actually didn't have the breakfast, i just didn't have time

the front desk staff was very friendly and accommodating, and the gym was functional

spacious and clean and not far from the city. and of course the casino ud83dude0a

gym was a little tight, free coffee in the morning

always nice to have the entertainment of a casino even though i wasn't able to visit the casino this trip

we got in late, so they were able to give us late check out

there’s also a casino right on the property, which was a great bonus and added extra fun to the stay

thing i did not like about this place

friendly helpful stafff that always offered services before i even asked - cab , luggage storage, wifi also love the tight security with only access to go up with a room

wifi was great

free wifi

t not a big issue for me personally) would be the wifi, it is a bit slow if you are going to try and do work that requires the internet

everyone had acces to the kitchen, but not everyone cleaned up after themselves

having to share bathroom/kitchen/showers was different

the bed and the bathroom facilities. there was also a kitchen along with a microwave.

there is cooking stuff in the kitchen, and you can also take a short walk to the nearby restaurant

second floor has a nice seating area and kitchen and the roof top balcony was awesome

also to have spa and gym only for women was a bit strange policy

i love the spa like atmosphere. it’s very relaxing and the staff were friendly.

at arrival i was told that both pool and spa are off limits to men

there is a small honor bar outside where the pop, tea and coffee is complimentary while the alcohol is charged

having access to the beautiful women's club, especially the library( exquisite decor) and the pool

i was impressed about very well equipment kitchen, laundry room and other housekeeping supplies in the hallway cupboard

accommodation, aimed at the business market but great for a family on the weekend as it had the kitchen which helped us prepare food for our little one

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer sheets, etc

some of the machines in the gym were not working properly

few things could have made my stay even better: - upgrading the gym equipment, maybe with more of a focus on free weights and less on the complicated

if i had to pick on one thing, it would be wifi speeds, but it is enough to do video streaming for 2

wifi was weak and spotty, staff could have been more friendly.

technology in room hotel is terrible. wifi constantly drops

the wifi was weak for my wife's phone, but otherwise, nothing, not to not like.

only thing i would say is the wifi kept kicking my sister off throughout the week when we were in the room for hours so she

the wifi

wifi was a bit slo; room was a bit small

free wifi is great, it was just a little slow and sporadic for us

wifi didn't work anywhere, but we didn't really go there to be on the internet, so it was fine.

wifi connectivity was poor and very slow

there are vending machines with food and drinks and laundry service

we were given a laundry card we just topped it off

gym

close to everything. free breakfast and laundry. i liked the gym

laundry service is not flexible, as we need to top up a card, and the minimum is 10 cad, and you

worst hotel wifi i have seen in several years. completely unusable to get any work done.

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i was so sleepy and exhausted :

wifi in my room was so bad

lso, for the rest days of staying, the wifi was terrible and automatically disconnected very often, wasted time for waiting for the

i found your connection to wifi very confusing

wifi not included. not crazy on the fact that they make you pay for it.

the wifi at the hotel was an issue, the connection was on and off throughout the stay

since wifi is paid i didn't went for it.

i hate the fact that there is no free wifi in the rooms.