bed was very comfy and got breakfast was excellent

spacious room. close to the zoo (10 min by car). breakfast included. coin laundry in house.

good location plus they have laundry machines

laundry facility

hot breakfast was good. hotel was nice and clean.

location, price, cleanliness free parking and free wifi

it was nice to have free wifi

took a while for the wifi to connect. connectivity and speed could be better.

no wifi; when i mentioned it to the staff they put me through to the isp help line who called me

wifi worked great, decor was beautiful, complimentary coffee was cool after we figured out how to

popular spot for sports teams so be prepared for lots of kids.

lots,of noise and kids running in the halls and rough-housing

hot plate breakfast was delicious, breakfast servings lady was very friendly, always smiling

kitchenette was well appointed, but when we attempted to use the utensils in the cupboard; some

the pool was great and the continental breakfast was great

great location, walkable to many great dinner and breakfast options.

breakfast?? none provided or offered.

small no breakfast

hotel was clean, staff very helpful and friendly fabulous breakfast easy to find

from a guest's room) it was the next dat that we realized that our room (104) backed onto the gymn

the kids were running up and dow the halls and stairs screaming

the kids running around until 11pm

the pool was very nice. the bed was so comfortable and the room was spacious.

comfy beds, and we're able to accommodate early check in.

although they did accommodate us with a little bit of an early check in time

staff were very friendly. free early check in if a clean room is available.

us park our trailer the whole time and didn't charge or bug and didn't charge

we called in the morning for a early check in and were told “no problem” we actually arrived a little late due to traffic at

to everything, breakfast was good and the staff was friendly

excellent for travelling with kids

location spacious rooms fully equipped kitchen cleanliness very good breakfast nice clean pool and hot

kids really enjoyed the pool.

both breakfast and dinner was great

laundry

the pool was perfect for our family

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really going on

large room, friendly staff and a great breakfast

laundry on-site

wifi needs work. no elevator

slow wifi connection

the complimentary wifi was reliable and fast and i really enjoyed my stay,i will be back again

the wifi was spotty

wifi worked very slowly on our devices

as we were travelling with kids, it was nice to have separate bedroom and living spaces

location was perfect - breakfast was good linens excellent!! room was quiet temp great !

were little metal pieces sticking out of the french doors which could be dangerous for little kids)

very noisy, kids running up and down the hallway. people chatting.

breakfast was amazing, rooms and bathroom were so clean, and the reception and staff were so kind

breakfast was adequate.

and pool is closed which sucks

the location is good but we were late for breakfast.

would be nice if the breakfast contained a couple of safe gluten-free items for celiac

no swimming pool, the radiator leaked making the rug wet and smelly

clean and comfortable. great breakfast.

the breakfast room was large, clean, and bright and offered a great breakfast

the breakfast had a wide variety to choose from

great breakfast. good value for the money.

good breakfast

great breakfast

everything was broken and not usable in the fitness room other than the treadmill and bike

very nice and clean room, yummy breakfast loved the cinnamon waffles. very friendly stuff.

nice clean room, good breakfast

an early check in, due to family emergency

large room and queen size beds. refrigerator and microwave oven. free wifi and good location.

wifi was fast

near supermarket, various food they have swimming pool, fitness room, laundry room and free wifi of course

clean room, great air conditioning, appreciated the wifi

wifi is good for work as well

the hotel was a new facility. complimentary breakfast was basic but of quality.

the facilities like the gym, coffee services, and lobby were great. the staff were very helpful.

the breakfast and the staff

the size of the room, the cleanliness, the staff, the breakfast

the pool was great; surprisingly the water was nice and warm

had to wait till they did the laundry

the front desk worked with me on an early check in time

breakfast and early check in.. late checkout

is not a complaint, merely a suggestion in this pandemic era one is fortunate to be provided breakfast but for those of us that need to watch our health a bit closer more variety would be nice

3 they had a half decent bagged breakfast ready for us in the morning plus coffee in our room 4 clean 5 it was fairly quiet

wifi is very poor

amenities and wifi

wifi was very bad and parking was expensive

a drawback was the noisy refrigerator that persisted throughout my stay - paid parking - wifi could have been better - ice machine was out of ice on our floor - my biggest problem was the

our suite has a city view and everything in the room was in great condition, wifi speed is decent

parking was easy

parking and location

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still hadn t been plowed the

free parking/wifi/breakfast were all great

not much parking

pool was great

friendly staff, clean rooms and well maintained pool. my kids love it!

the pool was great and you weren't overwhelmed by any chemical smells

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

the gym and sitting area downstairs was huge

room is clean and it has all the stuff you need in the kitchen if you don’t want to buy food outside

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

pool, fitness center were nice and clean

is small - gym is under equipped although there is space - long waiting periods for elevator

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

bed was comfortable and wifi was stable

wifi was poor

free wifi excellent quality, super fast complimentary evening social good idea and valuable

wifi was slow pillows were bad

free parking & free wifi

the pool area was kept clean and always full of towels

gym was small but had basics for workout

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

breakfast was great with make your own waffles, eggs, bacon, potatoes, and all the other usual

convenient location , breakfast and clean room

no elevators and limited breakfast.

breakfast not so fancy but still ok.

friendly staff. very clean. comfortable bed. the continental breakfast was a bonus.

i would prefer a continental breakfast or just a buffet with wide variety

the breakfast was very

staff very friendly good wifi good ac

free wifi, free parking and free breakfast is all a great bonus

location parking free wifi & breakfast comfortable bed

nice size room. lots of parking. good wifi.

i couldn t figure out the wifi but i didn t bother asking i didn't need it

location, room size, facilities, good wifi, friendly front desk staff, dark curtain, quietness

wifi

the free wifi was sketchy,

wifi. sofa bed not very comfortable.

free parking and free wifi

wifi was slow

password required) and fast

it was great that there was a fridge, microwave and wifi also

cosy and great sleep warm pool n nice hot tub very nice restaurant parking was excellent wifi was excellent excellent staff nice bathroom clean

wifi service was easy

booked this hotel specifically for the pool as it was our last little summer hoorah and so the kids were devastated

the gym was nice

is no kind of price adjustment on a nights stay when you don’t get ur room cleaned, no pool, bar or bistro open due to covid

and pool and gym facilities closed too

i was not prepared to use the look or gym but it looked to be well organized and clean

the staff was very friendly. the bed was combatable. the pool was great and place was clean.

close to where we were going, priced accordingly, restaurant/ bar at location, breakfast

the breakfast was in abundance.

the gym was open 24/7 & the pool looked clean

excellent facilities, great location, great staff and great pool! i also loved the breakfast.

for only a cube charger from the store in the lobby i paid by debt and she said the wifi is down so its not working but didnt even print the receipt out for me to see

the wifi was weak and the bed was not the comfiest. only problems!

wifi was unstanle

loved the fact to have wifi free any time i wanted and it was fast

there was no fridge in room no guide for channels on tv no table to eat wifi was very poor

wifi sporadic very weak and many days without any wifi

of don mills

wifi connection is also pretty bad

wifi was not stable even though it had a strong signal

wifi could be better

also, the bar tender was doing double duty so we had to wait to be served

when i booked my hotel i thought i had also booked my breakfast but there was no record of this.

to the gym and there was a family there that was letting their kids play in the gym even though it has

breakfast was good

i am experienced traveler, amenities are plenty, service at the lobby was good, very helpful, the gym is a bit small, only two track mills, two stepping machine, it has a jacuzzi and a small

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

was just sad that the spa was closed, would have been great to use while the kids played in the pool

gluten free options for breakfast

very cozy spot for breakfast

breakfast was exceeds my expectation

kids would have enjoyed a slightly bigger pool, but no complaints

we never used pool so i can't comment on it but i

rooms spacious and spa was excellent flexible could bring your own food

facilities including high speed wifi, swimming pool and gym

pool needs to be renovated also add a whirlpool and needs better patio furniture

a lot of playgrounds for kids in the neighbourhood

having the breakfast included was really handy and the kids really enjoyed the pool

clean, comfortable and excellent value. great breakfast included as well.

comes with a full kitchen and kitchenette

for money, friendly staff, good breakfast, spacious rooms, nice facilities like swimming pool and office space to connect to print

i like the early check in upon request

late check out extended free parking

the wifi on my tv was down and maintenance wasn t in until the morning, so they moved me into a

the wifi did not work well at all

wifi not very good.

the furnishings were a bit outdated. the wifi login needs work - the

the wifi coverage is sometimes not stable in the room.

the wifi was reliable

the wifi logs you out frequently

wifi cuts often

poor wifi.

that they need to add soda/ iced tea prices to their room service menus.

laundry card doesn't accept coins

there is a pool table, laundry and pingpong on the second floor

need to make guests able to pay for the laundry card with a credit card or added into the hotel's bill rather than having to change the

oh, and laundry facilities

great fitness facilities next door and dark horse coffee shop is great too

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long, black hair on them

the cleanliness and laundry facilities.

i liked the space and the shower/spa tub.

wifi was weak in the bedroom. fine in the living room, much less so in the bedroom.

wifi renews everyday and only 3 devices allowed. the counter and living room table were dirty.

i also used the wifi to work, and it was excellent

wifi speed was slow. tv channels are analog.

large apartment style rooms with kitchen, location, cleanliness, free wifi

terrible breakfast and overpriced

breakfast was good, service was slow

no breakfast as i get up early and the breakfast starts to late for me

the bar on the 6th floor is amazing

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for delivery and big tips, which we were completely

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so nice to provide

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there was a fridge and a microwave

i would’ve liked victorias mansion to post laundry hours and how you can get your laundry done

location and kitchenette (sort of). check in pleasant

was clean, safe, comfortable, great location, kitchen facilities and beautiful historical home

the bed, the pillows, the cleanliness and the tasty and varied breakfast were as always excellent

i wish there was bacon for breakfast but not a big deal

the breakfast was really good as well, good variety of hot and cold

the gym was difficult to get to and one of the worst i’ve seen

many breakfast items to choose from

wifi connection

wifi was fast and dependable

when i had severe trouble with getting the wifi to work on my work laptop, they kindly let me use their work wifi which offers a secure hot

the wifi doesn t connect to all devices i had

wifi spotty and needs better sound proofing

i like how they have a nice laundry room where you can wash and dry your clothes

bonus for having a laundry facility on site which is cheap to use

great location, breakfast was awesome and the roof terrace an absolute sun trap.

a gym without a sauna and steam room for the price would exceed the expectations.

the front desk staff was very friendly and accommodating, and the gym was functional

great location, staff, laundry room for guests, they made usa feel like home

angelina and her breakfast, réception and the staff in general

wifi code expired at midnight of the day we arrived

wifi has to be connected every 24 hrs

wifi was weak

i like their toiletries, fast wifi, free coffee, heated pool and the bed is too comfy

clean and beautiful and comfortable rooms, excellent tasty food very good room service, very fast wifi

wifi is disconnected for my phone and laptop, except for certain time or location in the room

wifi not good in room, had to sit in lobby for better service

the wifi did not work anywhere in the building

for the wifi, i found it a bit off putting that i had to sign up to a full account just to access the

wifi cost for it to work

the kitchenette was small but sufficient for making a quick coffee/tea, and the fridge in the room was

the room,kitchen,bath room was clean

everyone had acces to the kitchen, but not everyone cleaned up after themselves

there is cooking stuff in the kitchen, and you can also take a short walk to the nearby restaurant

kitchen, and shower room

only thing i would say is the wifi kept kicking my sister off throughout the week when we were in the room for hours so she

the wifi on my iphone kept disconnecting and was generally unstable.

wifi kept asking to log back in, but not such an issue, as the internet speeds have been excellent

if i had to pick on one thing, it would be wifi speeds, but it is enough to do video streaming for 2

wifi in rooms

women only spa is lovely, went swimming in the evening in the pool

a uniquely decorated, spacious room with a comfy king sized bed and an oversized chair and ottoman to relax and watch tv

room was very spacious with a lovely balcony, bathroom was incredibly large with a huge bathtub with a variety of

honour bar a nice touch

the room, the pool and staff was very helpful

the kitchen is very well equipped, spotless, there is a washer dryer

i really like the full kitchen and big fridge

the kitchen exhaust fan was grubby and didn't work

there was no toilet paper and no paper towels in the kitchen

excellent location. fully equipped kitchen.

can always count on park hyatt's restaurant joni for an excellent meal - whether it's breakfast or dinner

breakfast was great

breakfast way delicious, especially the sour dough pancakes

breakfast in restaurant joni was excellent

design, atmoshere, breakfast, comfortable beds, fitness center, location

these things happen but we weren’t offered anything to improve our experience such as a late check out so she could enjoy the pool for a bit longer in the morning, a movie, anything at

nice big room with sofa bed and kitchen facilities

it had a great pool with a slide and a playroom for little kids

room is clean, we book during the time of march kids fun so a lot of activity for my daughter and she really enjoyed it

laundry facilities would have been a definite plus

is perfect except the wifi

paying for wifi

stylish, modern and clean with good wifi reception even on the higher floors

thing i did not like about this place

free wifi

was superb, staff were very helpful, business lounge with printer on level 3 and there's a small gym with good equipment

livingroom, bedroom , 2 bathrooms, tv in every room, fully equipped kitchen

didn't use it myself, but they also have a small gym and outside patio for guests

unit has a coffee maker and laundry, but no coffee or detergent

heat heat because i got cold at one point in the middle of the night was happy to have access to laundry facilities and there's convenience store right next door as well

�d

wifi is bad, cannot watch videos

wifi in my room was so bad

worst hotel wifi i have seen in several years. completely unusable to get any work done.

lso, for the rest days of staying, the wifi was terrible and automatically disconnected very often, wasted time for waiting for the

wifi was very dodgy.

wifi wasn't working during my stay so i couldn't do any work on my computer, and i had to use my

once checked in we was unable to connect to the wifi and we needed to work, so had to call work to report the issue and stayed the one night but we

wifi is very poor breakfast only menu order, no buffet, so slow and not flexible expensive some

great location, friendly staff, ease of checking and out great wifi

unique set up complete with kitchen, laundry, gym

spacious room with a small kitchenette and good size balcony

stayed for 2-nights and spent most of our time exploring the city, so we didn’t use the spa or gym

early check in with no issues

located, the hotel offered spacious comfort, a well-equipped kitchenette, in-room laundry, immaculate cleanliness, and attentive service

wifi wasn t very good. tv casting didn t work

to see they had chromecast on the tv's not many hotels have this so this was huge - and the wifi was fast

check in and check out clean and fast - lots of amenities in room and quiet with free wifi

wifi if club one guest

we had some issues with wifi and noise - staff was able to provide resolutions quickly so it has been great

we were able to have both an early check in and a late checkout, which really helped and us with our stay in toronto

nonetheless the front counter, ratnesh, was incredibly helpful - he got me an early check in with no extra charge and recommended a tour to niagara falls

was comfortable, easy to access the eaton center and i was able to enjoy early check in on arrival

pleased with the location and wonderful staff who were very willing to help - even allowed an early check in which was greatly appreciated

wifi was reliable

the wifi connection is not working well, and the speed is bit of slow

wifi was difficult to connect and very slow

wifi didn't work anywhere, but we didn't really go there to be on the internet, so it was fine.

the wifi

no window in the rooms, gym was small with old ish equipments.

close to everything. free breakfast and laundry. i liked the gym

self service laundry facilities was a good bonus

fridge ans microwave room didnt smell good and wasnt clean nor was the concourse with the laundry room

24 hrs laundry and dryer + gym

very good wifi

wifi complimentary hot & iced coffee and wine hot shower any time of the day clean 5 min walking

cleanliness was a focus, the wifi was reliable, and the hotel is near both subway lines

wifi not the best

clean. spacious room. good wifi. great location near u of t campus.

experience staff amazing bar and pool exceptional they want the extra mile to celebrate our wedding

great swimming pool. fitness center is ok, but with outstanding views

the kids loved the tv embedded in the bathroom mirror

room service was very fast and the bar on the 31st floor had great cocktails

on the corner made it difficult to go in, and their aren't a lot of recreational places to go for kids in the building but definitely a nice romantic place to go for adults though

wifi not included. not crazy on the fact that they make you pay for it.

since wifi is paid i didn't went for it.

had a bonus free wifi, but i think that all wifi packages should be totally free and not paid, thinking of the rates

i moved to the sheraton mid-vacation from another hotel which had no functioning wifi and a malfunctioning elevator that could be heard screeching audibly from my room, and i'm so

they signed us up to their rewards scheme for free so we had access to their free wifi

a suite with the cinema

pool area was only shallow water, outdated looking and you can see so much rust/corrosion in the

the maintenance guy came to fix it when we were reciving our room service for dinner

the gold experience room service had us waiting one hour for coffee pods ice and sugar

i wish there was more cooked eggs at breakfast. i don't like runny eggs.

wifi

nice tvs, nice ipad in the room, great wifi

quiet and clean. wifi very fast.

internet wifi connection is spotty

massage in the spa was great but overpriced in my opinion

it was a bit of a challenge to connect to wifi.

clean rooms, great wifi, kind staff, perfect location

wifi is not adequate definitely was an issue for us.

wifi free only if you ask for it - just make it free to everyone

wifi is not included

a little expensive for just the room - wifi and breakfast not included

free wifi would have been nice

room with comfortable bed and fast wifi

though you had to pay for it)

good wifi and a nice cafe for breakfast

location was central to everything which was great, lots of coffee shops, bars, and stores around

helpful & friendly staff and brilliant jazz bar at night for those wishing to join the vibe

com found the rex hotel, i was thinking we would not have good night sleep as jazz n blue bar but it was opposite we slept not a sound

hotel with the plus of the bar where you can go in the evening to listen to good music in live and have a drink

breakfast was very good, in the bar right next store. very good value.

the apartment has the kitchen as you walk in - compact but with all that you'd need; and the other half of that room has

kitchen was convenient and clean and stocked with everything you need to cook own meals if desired

there was lots of dirt and rubbish under the bed including a kitchen

has a beautiful view, kitchen and appliances

kitchen lacked professional cleaning, e

the gym has everything you need

wifi was slow and the tv remote needed new batteries

room and amenities, fast/reliable free and no-hassle wifi, nice work space in room, nespresso in room with plenty of free pods, very comfortable bed,

beautiful, modern rooms, great wifi, fantastic staff and a great included breakfast in the mornings

wifi connection non-existent

of the grounds as well as information regarding the whole hotel, wifi info , restaurant location etc

had to pay for wifi, other than that every thing else was great.

wifi

the wifi was not good...we were unable to connect to it despite given a password.

very good, but also a very expensive breakfast buffe. no free wifi.

wifi connection

) even the pool has a great city view

just wished the bar opened longer on weekends

noisy spa and the swimming pool was extremely noisy from children diving and screaming constantly

of hotel wasn’t good guest and room services very bad and took time swimming pool and spa and gym very bad and dirty and cold and without towel and any staff no parking free that i

having to make a reservation for the outdoor bar area on the 4th floor