the wifi coverage is sometimes not stable in the room.

wifi much improved from previous stay

the wifi did not work well at all

service technology wifi terrible

the furnishings were a bit outdated. the wifi login needs work - the

i like the early check in upon request

late check out extended free parking

gym is to small

plus the free hot breakfast was amazing

breakfast could have been a little better, but other than that, it was an amazing place

the gym being open 24hr amazing, and laundry is free

there’s a small gym and a pool

pool needs to be renovated also add a whirlpool and needs better patio furniture

the pool is pretty small, but the gym was pretty nice

rooms spacious and spa was excellent flexible could bring your own food

people not respecting the no diving sign in the pool

we never used pool so i can't comment on it but i

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

pools was very cleans, kids loved it

desk was always friendly and so helpful, even had easter treats for the kids

nice big room. hot breakfast included. prompt service. clean. free parking.

pools was very cleans, kids loved it

the free breakfast, wifi and parking was a nice bonus

free wifi

wifi kept disconnecting

the room was clean and wifi was great

the wifi was a bit slow

the marble floors were very nice. free wifi that didn't require password.

pay extra money for wifi and parking

ac units and free wifi quality was great

it was recently renovated and very clean :) the hotel has a starbucks, spa and gym open late ~ can't go wrong

the food in the restaurant for kids better selections and lower prices

enjoyed the pool and gym during our stay

staff was extremely nice and the breakfast was really great. definitely worth the purchase.

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

we have had timothy's breakfast blend in our own keurig and it was good so maybe these had been in the room too

i did not have breakfast

staff are friendly, rooms are very comfortable, free breakfast, free breaking and pool

the breakfast was not to my expectations.

exceptionally clean and well maintained. friendly staff. great breakfast included .

the pool area is not big but comfortable and clean

all the space & the spa tub

eggs at breakfast could have been better prepared but the rest of the breakfast was fine

very neat and luv the mini kitchen

is small - gym is under equipped although there is space - long waiting periods for elevator

room was big enough to accommodate everyone plus an added bonus of a mini kitchen to cook meals

room is clean and it has all the stuff you need in the kitchen if you don’t want to buy food outside

friendly staff, clean rooms and well maintained pool. my kids love it!

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the highway

there’s a pool and gym

the gym and sitting area downstairs was huge

that this is a huge deal but the pool area had no whirlpool or sauna

good wifi and location. very clean.

wifi service was easy

wifi was slow

there is also free parking and wifi included

is big, comfortable beds, clean bathroom, microwave, good size fridge, good wifi

free wifi sucks

the complimentary wifi would drop out every now and again.

wifi did not worked at all

wifi. sofa bed not very comfortable.

all was perfect - well, wifi was limited.

nice modern, clean room, staff very friendly, free parking/modest continental breakfast

think there should be eggs included in the breakfast menu; it would be actually ideal, if striving for perfection

in-room kitchenette, high ceilings, on-site laundry, very quiet, friendly staff, near ttc

noisy, far from the center and breakfast not good

but the breakfast makes up for it and there is different locations nearby to eat from

the breakfast was very

friendly staff. very clean. comfortable bed. the continental breakfast was a bonus.

no elevators and limited breakfast.

breakfast is more of a bagel, quick on-the-go situation but i didn't mind ordering extra

having breakfast included.

shower curtain reeked like an unwashed gym towel.

gym was small but had basics for workout

) free breakfast, free parking, gym

breakfast was great with make your own waffles, eggs, bacon, potatoes, and all the other usual

the gym had just 3or 4 equipments with some not even working

bed was comfortable and wifi was stable

free parking & free wifi

wifi was poor

free wifi excellent quality, super fast complimentary evening social good idea and valuable

wifi was slow pillows were bad

wifi sporadic very weak and many days without any wifi

wifi often disconnects

poor wifi.

wifi is slow

of don mills

the free wifi was slow.

free wifi, free parking and free breakfast is all a great bonus

nice size room. lots of parking. good wifi.

rooms, friendly staff, no issues using their wifi toiletries available to the fullest

t work very well and it was difficult to connect to wifi

large room and queen size beds. refrigerator and microwave oven. free wifi and good location.

parking, wifi, pool are fine

wifi was fast

super fast wifi

near supermarket, various food they have swimming pool, fitness room, laundry room and free wifi of course

excellent location - complimentary breakfast was very convenient for our family of 5 - very accommodating with our 3 children (age

it was very clean and it had a buffet breakfast which was great!

bedrooms - full kitchen(unexpected), very comfortable beds easy access via highways, groceries close

beds were amazing and set up of room was great. pool & gym were not like the photos

staff and fast service, good free breakfast, free parking, good price for everything you get , pool is clean

amenities and wifi

free wifi decent speed

wifi connection was not stable.

wifi is very poor

our suite has a city view and everything in the room was in great condition, wifi speed is decent

kids running all over hallways screaming and

fact that i had acces to the gym and the swiming opool every evening. breakfest opening

lobby, working pool hot tub, great fitness room, clean, friendly, the bistro was

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

the pool temperature was also amazing

room was spacious, wifi was easy connection.

the amenities such as wifi and parking were adequate

free wifi and free parking

large room, comfortable bed, wifi was working, good location with direct metro line to downtown

the wifi was not great either

just laundry, washing machine broke or wasn’t functioning properly while i was there

breakfast was delicious

they were not very friendly when we walked in and when we asked for a late check-out they were giving us attitude

pool was busy with tournament kids and towels left everywhere

light dinner included. great breakfast

hotel was very clean, kids loved the pool

hotel was very clean, kids loved the pool

the pool was very dirty

kids running up and down the hallway slamming doors at 7am

the pool was also great and the kids loved it

a heated pool and 18+ gym

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

wish pool and bar was open but that can all be blamed on a little but nasty bug civid

pool was a nice touch but small so once a few kids came in it was difficult to truly enjoy, i suggest adding a hot tub

nice bar and pool table

did not feel comfortable with the sticky floors and my kids running around

friendly staff, clean rooms, good breakfast

need renovation. laundry room was so dirty and old . rooms also need renovation .

very clean, had a comfortable queen size bed and a good selection of breakfast items.

missing: free laundry machine; no drinking water in the room;

also the wifi was

i would prefer if you had a wifi tv and i could watch

unsecured wifi is just dumb and it kept cutting out

the wifi service was poor and the deadbolt in our room did not work

2- wifi didn't work

kitchen area was a bit dirty, even after breakfast.

other patrons allow their kids to run in the hallways at 1:30 am.

breakfast was excellent. lots of selection kids really enjoy pancake machine.

kids running in hallways all day

decent room great breakfast

a little distance from the town but was an easy ride in by bus & subway, wifi not always good strength but i wouldn't complain

wifi, breakfast, free parking

parking was great, the hotel is quiet, free wifi, the staff were friendly and very helpful

v with hdmi inputs, comfortable bed and pillows, really good wifi and lovely

having free parking and wifi was definitely a big thing for me when booking a room

the breakfast was good!

breakfast was hot and tasty

love that they it was very clean and we had pretty well everything we needed in the kitchen area

i loved having access to a kitchen

i am happy with location, working staff, parking , and delicious breakfast

also the wifi was being revamped and not completely reliable at first

for only a cube charger from the store in the lobby i paid by debt and she said the wifi is down so its not working but didnt even print the receipt out for me to see

wifi was unstanle

upgrade your internet/wifi connection

sort of bothers us that we have to pay for parking. wifi could be stronger

food for breakfast

good breakfast choices included and it was available from 6 am,

room was nice and big enough for 4 of us, we really appreciate the facilities (gym and swimming pool)

rooms are clean, hot breakfast, 24 hr coffee, microwave and fridge in room, friendly staff, pool, exercise room

our arrival the customer service was great we asked for a later check in and they allowed us to stay until 12 with no extra charges

terrible breakfast and overpriced

the bar on the 6th floor is amazing

loved the bar and other communal areas

location and modern style staff were friendly great gym

welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary nespresso - on-site currency

hotel breakfast is à la carte, with moderate portions, a wide variety of choices, and delicious flavors

design, atmoshere, breakfast, comfortable beds, fitness center, location

breakfast was great

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

breakfast was delicious - plenty of selection, healthy, fresh ingredients

wifi not the best

cleanliness was a focus, the wifi was reliable, and the hotel is near both subway lines

decent wifi

wifi. system kept failing

wifi complimentary hot & iced coffee and wine hot shower any time of the day clean 5 min walking

wifi didn't ever connect

i guess i have to say 14$ a day for high speed wifi is very 2000s

wifi speed was slow. tv channels are analog.

i also used the wifi to work, and it was excellent

wifi renews everyday and only 3 devices allowed. the counter and living room table were dirty.

wifi spotty and needs better sound proofing

the wifi doesn t connect to all devices i had

wifi connection

wifi was slow

wifi was fast and dependable

old charm. style. very clean. laundry facilities available on request

location and kitchenette (sort of). check in pleasant

very nice and stylish old building. small kitchen corner.

downtown location, kitchen supplies like plates and cutlery were unexpected, good coffee in the room

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so nice to provide

the location is superb. the kitchen is fully equipped.

as shown (no balcony as previously advertised) broken toilet, broken dishwasher, filthy kitchen and floor, bodily fluids on blanket, no toilet paper, filthy dishcloths, cigarette smell,

excellent location. fully equipped kitchen.

but everything you need for a central stay in toronto clean, good bed including sofa bed, all kitchen utensils and appliances work well even some storage/ sandwiches boxes and a reusable ice

there was no toilet paper and no paper towels in the kitchen

the wifi service was good too

for the wifi, i found it a bit off putting that i had to sign up to a full account just to access the

wifi is disconnected for my phone and laptop, except for certain time or location in the room

no wifi in room due to fault, elevators a little slow.

wifi not good in room, had to sit in lobby for better service

wifi was weak

i like their toiletries, fast wifi, free coffee, heated pool and the bed is too comfy

staff really friendly and helpful very good wifi nice bar and great location and the rooms were cleaned

good location downtown, friendly staff, good wifi, clean

great location, strong wifi.

breakfast could use some fruit- only bread and juice, the toilet needs a lid, also the housekeepers

the continental breakfast was disappointing and the parking was limited and tight.

we did had the free breakfast because we had meetings to attend earlier.

every thing was ok except breakfast , breakfast was not enough and good

breakfast area could of been a little bit better maintained, cleanliness..

the room was clean and the breakfast was nice

friendly and helpful staff, v clean and comfortable room, superb breakfast, good gym facilities, and v convenient location

the gym was difficult to get to and one of the worst i’ve seen

they upgraded our room for free and gavce us a late check out time upon rq

the breakfast was really good as well, good variety of hot and cold

beautiful building friendly staff when checking in and out. snacks downstairs, gym sauna pool !

it said there was patio and kitchenette

there was no kitchen

cov -id was the reason for not having breakfast-it was good before. also pool and gym closed.

breakfast included : muffin, yogurt, apple juice

room with balcony and kitchen

the santa, candy bar, hot chocolate , drinks, kids playroom (upstairs we found pre checking out the adult pool)

spa like area of the pool and sauna joined to the exercise area and upper breakfast lounge

staff couldn't be more helpful, larger room and late check out at no extra charge, the difference is this was offered not requested, the staff

was tiny and there was a bit of mild on the ceiling and lots of paint peeling in the bathroom and kitchen area

the cleanliness and laundry facilities.

i liked the space and the shower/spa tub.

free breakfast, gym and pool were a plus

kids loved the pool and hot tub

place is quiet and exceptionally clean. breakfast is good and served hot. staff are friendly

shower stall, very late check in(3am), late check out at noon.

the location is very good and the hotel is super clean. the gym and pool are really nice.

kids loved the salt water pool

perfect breakfast and friendly

nice pool, lovely garden, perfect breakfast, and friendly, helpful staff

got really fed up and told her to cancel it and refund the money to the card even though i had my kids with me and we were driving to the hotel over 4 hrs

kids loved the salt water pool

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long, black hair on them

i like how they have a nice laundry room where you can wash and dry your clothes

bonus for having a laundry facility on site which is cheap to use

the wifi connection is not working well, and the speed is bit of slow

wifi was a bit slo; room was a bit small

wifi was reliable

wifi was difficult to connect and very slow

wifi connectivity was poor and very slow

laundry service is not flexible, as we need to top up a card, and the minimum is 10 cad, and you

fridge ans microwave room didnt smell good and wasnt clean nor was the concourse with the laundry room

they allowed for an early check in

24 hrs laundry and dryer + gym

and dinner included, the size of the room, comfortable bed, location, atmosphere, personnel, gym included, rbc atm in the hotel, quick elevators

some gym equipment required a peleton login to use

glitch with the computer system ending up waiting for more than an hour for breakfast to be served, 1st day of the stay wait was about 1+ wait for bf

a gym without a sauna and steam room for the price would exceed the expectations.

accessible room with a king bed (other rooms mostly had double beds) which included complimentary breakfast

the front desk staff was very friendly and accommodating, and the gym was functional

wifi was great

you sir for free upgrade to room suite and great wifi network

friendly helpful stafff that always offered services before i even asked - cab , luggage storage, wifi also love the tight security with only access to go up with a room

stylish, modern and clean with good wifi reception even on the higher floors

t not a big issue for me personally) would be the wifi, it is a bit slow if you are going to try and do work that requires the internet

great location, very helpful staff, and having a full-size kitchen was a big plus

there was no breakfast. when i requested for late check out i was granted 30 mins. that was good

the room we had even had a kitchen with was surprisingly nice

family room (107) has three large double beds and a great functional kitchen

small room, has a bathroom and a lil kitchenette squeezed into it which was crowded but more handy than

good facilities in the kitchen for cooking

few things could have made my stay even better: - upgrading the gym equipment, maybe with more of a focus on free weights and less on the complicated

spatula, & lights not very bright so hard to read a book without sunlight unless you read it in kitchen

kitchen facilities great from cofe machine to glases, two pots, washing mashine for clothing and

was superb, staff were very helpful, business lounge with printer on level 3 and there's a small gym with good equipment

poor wifi.

the wifi logs you out frequently

the wifi was reliable

wifi cuts often

modern loved the location, easy to jump on the train and go anywhere loved the fact i could order room service or go downstairs when it was raining to have supper

they dont have laundry service or even a room

no laundry facilities

loud staff all night room was above laundry room

everything and the breakfast was absolutely amazing.

breakfast was really good for continental

women only spa is lovely, went swimming in the evening in the pool

room was very spacious with a lovely balcony, bathroom was incredibly large with a huge bathtub with a variety of

the spa is a lovely addition to the stay even without getting a treatment

honour bar a nice touch

the room, the pool and staff was very helpful

elevator and laundry would have been good and probably are normally

clean and confortable, kitchen in room and private bathroom

if you going with kids dont stay in this place

i traveled with my kids and they loved having a splash pad next door

enjoyed the small pantry inside the room and laundry facility

kitchen, and shower room

shared bathrooms, a kitchen, dining and lounge area

having to share bathroom/kitchen/showers was different

was actually a hostel, with a communal kitchen and shower

tv and air-conditioner and there were washrooms and showers down the hall and a communal kitchen

since wifi is paid i didn't went for it.

i moved to the sheraton mid-vacation from another hotel which had no functioning wifi and a malfunctioning elevator that could be heard screeching audibly from my room, and i'm so

the free wifi is slow. faster wifi available at extra charge.

surprised that there was a charge for wifi

wifi not included. not crazy on the fact that they make you pay for it.

well stocked bar and food really good after a days travel

friendly staff and loved that they had a bar and restaurant at the bottom of the hotel

amenities were complete and there’s a great restaurant and bar downstairs (i didn’t get a chance to try it

location is very central and the restaurant and bar downstairs was very good

restaurant and bar was great -only wished that they served a breakfast/brunch menu and opened earlier

disappointed that an hour 'late check out' request was not granted, however

hotel with the plus of the bar where you can go in the evening to listen to good music in live and have a drink

location was central to everything which was great, lots of coffee shops, bars, and stores around

location and hotel/bar lucky to have some incredible staff

breakfast was very good, in the bar right next store. very good value.

worst hotel wifi i have seen in several years. completely unusable to get any work done.

wifi in my room was so bad

lso, for the rest days of staying, the wifi was terrible and automatically disconnected very often, wasted time for waiting for the

i was so sleepy and exhausted :

ћ^

loved everything, the breakfast and complimentary lunch was awesome ans well presented

breakfast was great, location was exactly where i wanted to be

breakfast is good

technology in room hotel is terrible. wifi constantly drops

the wifi on my iphone kept disconnecting and was generally unstable.

wifi kept asking to log back in, but not such an issue, as the internet speeds have been excellent

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

only thing i would say is the wifi kept kicking my sister off throughout the week when we were in the room for hours so she

the gym has everything you need

the free wifi was great since we had our 18 month old son with us!

wifi refused to work

it mentioned free wifi, but every time when connected it didn't work or would lose connection.

the wifi connection wasn't strong and difficult to stay connected

10 years that didn t include some type of complimentary breakfast also unable to access free wifi

nice tvs, nice ipad in the room, great wifi

internet wifi connection is spotty

quiet and clean. wifi very fast.

wifi

e to the bar annexed to the lobby)

restaurant closed earlier than expected, but no worries, room service was fantastic.

the pool was to cold

everything was clean and room service was just great

experience staff amazing bar and pool exceptional they want the extra mile to celebrate our wedding

they were fast, attentive and amazing with our two kids ages 6 and 3

the fitness centre was super convenient too

great facilities such as laundry

great fitness facilities next door and dark horse coffee shop is great too

need to make guests able to pay for the laundry card with a credit card or added into the hotel's bill rather than having to change the

amazing staff! made it really easy and even arranged a late check out for us.