i missed the breakfast by an half hour. maybe extend the hours of breakfast?

there was a hockey tournament in the area, so during the evening, the kids from the team were running up and down the halls

run into this a lot at hotels, hockey tournament that weekend so kids everywhere, yelling and running up and down the halls until late into the night

kids running in hallways

and great with our kids

the location is good but we were late for breakfast.

no swimming pool, the radiator leaked making the rug wet and smelly

the breakfast was ok for my husband

breakfast was adequate.

is no pool

clean and comfortable. great breakfast.

good breakfast

this was an awesome breakfast..good hotel

everything is clean and the breakfast good

the breakfast had a wide variety to choose from

an early check in, due to family emergency

very nice and clean room, yummy breakfast loved the cinnamon waffles. very friendly stuff.

everything was broken and not usable in the fitness room other than the treadmill and bike

hotel was extremely dated; fitness room was terrible with broken equipment; no charger ports?!

staff were very welcoming, offered to help us with our luggage, to assist us with getting us breakfast if we needed it after 8:00 am

thank you so much for the great deal on an awesome suite and a beautiful breakfast

breakfast was nice and loved the pool and hottub

gym was tiny and equipment consisted of two treadmills, a broken elliptical, one bench, and a few

clean, amazing breakfast

pool

although they did accommodate us with a little bit of an early check in time

early check in to clean efficient room

early check in.

ud83eudd22 our second room was located directly across from the housekeeping/laundry room and we were woken up very early by staff speaking loudly to one another with no

doctor's offices, etc and many of the hotels are starting not to add to this by using unscented laundry products

love the outdoor salt pool!

i wish breakfast hours on the weekend were longer

great location for zoo visit, outdoor pool, nice staff and great breakfast.

my kids had so much fun playing in the pool! the hotel is beautiful!

the kids were running up and dow the halls and stairs screaming

breakfast?? none provided or offered.

small no breakfast

great location, walkable to many great dinner and breakfast options.

pool was nice, the air conditioning is fantastic

gym, and pool were good.

the kitchen service was average, and the staff was a little unfriendly

breakfast was awesome and pool was lovely

free upgrade to exec floor for early check in club member

to hockey rink staff very helpful enjoy the complementary breakfast

the front desk worked with me on an early check in time

3 they had a half decent bagged breakfast ready for us in the morning plus coffee in our room 4 clean 5 it was fairly quiet

breakfast was fantastic, lots of options

breakfast was good

is no kind of price adjustment on a nights stay when you don’t get ur room cleaned, no pool, bar or bistro open due to covid

love their little snack bar also is great

i was not prepared to use the look or gym but it looked to be well organized and clean

they helped me get breakfast together for the kids and made us feel very comfortable despite the crazy

lots of hockey families, kids playing in the hallways...

excellent facilities, great location, great staff and great pool! i also loved the breakfast.

swimming pool was not open .. 2 times in a row

pool floor cut all the kids feet when we told a maintenance guy he said they probably stayed in too

close to where we were going, priced accordingly, restaurant/ bar at location, breakfast

pool area wasn’t stocked with towels and we had to request them twice

kids were very upset and we ended up leaving early

perhaps more breakfasts that include pancakes and french toast.

the pool was great and the continental breakfast was great

breakfast was not to bad but the rooms are really clean the pool was great and parking was plentiful

having the pool, gym and golf green was nice to kill time for the family

wifi didn t work

took a while for the wifi to connect. connectivity and speed could be better.

location, price, cleanliness free parking and free wifi

i found the bed too firm, pillows too soft

the wifi wouldn t work, the hot tub was so hot no one could get in, and i wasn t allowed to have a

the friendly staff, the pool, the comfy beds

breakfast was standard hotel buffet

hot breakfast was amazing. for ihg members we were granted late check out up to 2pm.

from the welcoming and friendly staff to the fresh cookies and great breakfast

clean, comfy, friendly staff variety every day in breakfast

gym equipment is reasonably new; treadmill, cycling, free weights,

breakfast was more than enough. the supervisor and the desk personnel were very courteous.

clean room. friendly staff. breakfast. pool. free wifi.

it was clean, close to oshawa, had a pool and got to enjoy it all to myself.

noticed little red ants (hope they were ants) coming from under the shower by the second day the pool was amazing the staff and guests were amazing and super friendly the breakfast was hot and

pool was fun for kids

we enjoyed the pool and a quiet restful sleep

the room was large and bed comfortable. breakfast exceeded our expectations.

decor was festive for christmas, and breakfast was good

the breakfast

it's a very busy place and breakfast area was too small to adequately handle the crowd.

having a laundry facility was a great idea

breakfast was good, well setup clean and refilled as needed

furniture and breakfast

the room was clean. the breakfast was okay.

swimming pool and gym available although we didn't have time to use them

laundry

was helpful & friendly, convenient location , breakfast was excellent and fresh, pool area very clean and

we didn't use the swimming pool but it looked very inviting

excellent hot breakfast, comfortable beds, nice-sized pool, only a mile from the subway station

slow wifi connection

only thing i liked was the fast wifi, and the vending machine in the hallway downstairs if i ever get thirsty

the wifi was spotty

good wifi

the complimentary wifi was reliable and fast and i really enjoyed my stay,i will be back again

i got a late check out and it was not relayed to the housekeeping

the location was excellant close to the casino .food at the casino was excellant

the staff was amazing and the casino was only steps away

we got in late, so they were able to give us late check out

spacious and clean and not far from the city. and of course the casino ud83dude0a

there was problems with the wifi and was down most of our stay

wifi was unstanle

also the wifi was being revamped and not completely reliable at first

wifi no so great and indoor pool in winter could be bigger

for only a cube charger from the store in the lobby i paid by debt and she said the wifi is down so its not working but didnt even print the receipt out for me to see

wifi no complimentary coffee/ tea

wifi often disconnects

wifi signal in the rooms

poor wifi.

wifi connection is also pretty bad

i like the early check in upon request

late check out extended free parking

the wifi in the hotel is poor

the wifi coverage is sometimes not stable in the room.

service technology wifi terrible

wifi not very good.

the wifi is a bit weak.

the wifi was reliable

poor wifi.

the wifi logs you out frequently

wifi cuts often

the rooftop bar is a great venue to relax and enjoy the toronto skyline

laundry card doesn't accept coins

great space, available family room and laundry on premises

there is a pool table, laundry and pingpong on the second floor

close to the eating precinct & park & has laundry facilities.

great facilities such as laundry

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long, black hair on them

the cleanliness and laundry facilities.

i liked the space and the shower/spa tub.

the wifi speed was deadly slow. that is the only one that i cannot rate high

large apartment style rooms with kitchen, location, cleanliness, free wifi

i also used the wifi to work, and it was excellent

one thing that i think should improve is wifi

i guess i have to say 14$ a day for high speed wifi is very 2000s

location and early check in.

the gym is a bit small but serves the

big room with comfy bed and good shower. so nice to have a pool, sauna and gym.

they also gave us late check out on our departing day for no additional charge

the facilities were good with gym, pool, sauna and a squash court on site

i like how they have a nice laundry room where you can wash and dry your clothes

bonus for having a laundry facility on site which is cheap to use

nothing perfect, but the roof top bar was closed on sundays

didn’t get to have the breakfast we paid for because we couldn’t find where to go

information on the breakfast, other patrons were very loud outside our room both late into the morning (think 4:00am)

the bathroom had a plastic shower curtain and looked like school gym facilities

room service breakfast menu was very limited

old charm. style. very clean. laundry facilities available on request

we have a sofa, and a complete kitchen with microwave, freeze, toast, electric jab and a mini hitten

downtown location, kitchen supplies like plates and cutlery were unexpected, good coffee in the room

location and kitchenette (sort of). check in pleasant

loved the fact we had a kitchenette, even tho we didn't need it this particular stay

the front desk staff was very friendly and accommodating, and the gym was functional

angelina and her breakfast, réception and the staff in general

nothing actually bad but the gym could have some more equipment

accessible room with a king bed (other rooms mostly had double beds) which included complimentary breakfast

some gym equipment required a peleton login to use

when i had severe trouble with getting the wifi to work on my work laptop, they kindly let me use their work wifi which offers a secure hot

wifi was fast and dependable

the wifi doesn t connect to all devices i had

wifi connection

wifi was slow

the bed and the bathroom facilities. there was also a kitchen along with a microwave.

everyone had acces to the kitchen, but not everyone cleaned up after themselves

the kitchenette was small but sufficient for making a quick coffee/tea, and the fridge in the room was

having to share bathroom/kitchen/showers was different

was actually a hostel, with a communal kitchen and shower

wifi kept asking to log back in, but not such an issue, as the internet speeds have been excellent

the wifi was weak for my wife's phone, but otherwise, nothing, not to not like.

the wifi on my iphone kept disconnecting and was generally unstable.

only thing i would say is the wifi kept kicking my sister off throughout the week when we were in the room for hours so she

technology in room hotel is terrible. wifi constantly drops

clean and beautiful and comfortable rooms, excellent tasty food very good room service, very fast wifi

i like their toiletries, fast wifi, free coffee, heated pool and the bed is too comfy

staff really friendly and helpful very good wifi nice bar and great location and the rooms were cleaned

good location downtown, friendly staff, good wifi, clean

wifi was weak

the spa is a lovely addition to the stay even without getting a treatment

at arrival i was told that both pool and spa are off limits to men

the pool was down for maintenance. i wish they had told us before.

friendly staff, loved the large room and the bar design at the georges.

having access to the beautiful women's club, especially the library( exquisite decor) and the pool

south tower is noisy and has poor wifi. north tower is better.

wifi cost for it to work

for the wifi, i found it a bit off putting that i had to sign up to a full account just to access the

wifi not good in room, had to sit in lobby for better service

the wifi did not work anywhere in the building

thing i did not like about this place

you sir for free upgrade to room suite and great wifi network

free wifi

is perfect except the wifi

wifi & 2 tvs, fridge & safe

have a family zone that has an arcade , swimming pool , laundry , and a play area for younger kids

these things happen but we weren’t offered anything to improve our experience such as a late check out so she could enjoy the pool for a bit longer in the morning, a movie, anything at

the front desk upgraded our room to accommodate for this, we ended up with a room with a kitchen which we did not want or need

easy check in. staff accommodated my late check out request.

have to pay $75 more for the early check in

the kitchen is very well equipped, spotless, there is a washer dryer

i really like the full kitchen and big fridge

but everything you need for a central stay in toronto clean, good bed including sofa bed, all kitchen utensils and appliances work well even some storage/ sandwiches boxes and a reusable ice

using the kitchen facilities for breakfast, as well as the occasional sit-in meal, helped keep our costs down

as shown (no balcony as previously advertised) broken toilet, broken dishwasher, filthy kitchen and floor, bodily fluids on blanket, no toilet paper, filthy dishcloths, cigarette smell,

2 washrooms and full kitchen were very helpful as

gym equipment is outdated and not so good

gym can be better, some broken machines.

the kitchen is equipped with everything necessary

i was impressed about very well equipment kitchen, laundry room and other housekeeping supplies in the hallway cupboard

wifi in my room was so bad

wifi is bad, cannot watch videos

i was so sleepy and exhausted :

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worst hotel wifi i have seen in several years. completely unusable to get any work done.

wifi wasn't working during my stay so i couldn't do any work on my computer, and i had to use my

wifi was very dodgy.

free wifi offering for business travelers is completely unacceptable and will keep me from repeating my

great location, friendly staff, ease of checking and out great wifi

the bed was huge and comfortable and the wifi was excellent

kitchen facilities were really handy when travelling with a toddler

no pool open

clean hotel staff friendly on check in, rooms were great with laundry facilities nice comfortable bed and full kitchen facilities, we didn’t have great view

spacious room with a small kitchenette and good size balcony

small gym but had everything you need including a peloton bike which was great

hotel breakfast is à la carte, with moderate portions, a wide variety of choices, and delicious flavors

would have preferred buffet style breakfast

design, atmoshere, breakfast, comfortable beds, fitness center, location

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

breakfast was delicious - plenty of selection, healthy, fresh ingredients

wifi if club one guest

the cleanliness of the room, wifi, location of the hotel, and friendliness of the staff.

wifi wasn t very good. tv casting didn t work

check in and check out clean and fast - lots of amenities in room and quiet with free wifi

to see they had chromecast on the tv's not many hotels have this so this was huge - and the wifi was fast

pleased with the location and wonderful staff who were very willing to help - even allowed an early check in which was greatly appreciated

nonetheless the front counter, ratnesh, was incredibly helpful - he got me an early check in with no extra charge and recommended a tour to niagara falls

we were able to have both an early check in and a late checkout, which really helped and us with our stay in toronto

was comfortable, easy to access the eaton center and i was able to enjoy early check in on arrival

all aspects of the service was first class. the pool was enjoyable

other f&b outlets, steam room, less chlorine in the pool ...

they were fast, attentive and amazing with our two kids ages 6 and 3

restaurant closed earlier than expected, but no worries, room service was fantastic.

on the corner made it difficult to go in, and their aren't a lot of recreational places to go for kids in the building but definitely a nice romantic place to go for adults though

the wifi connection is not working well, and the speed is bit of slow

wifi connectivity was poor and very slow

wifi was difficult to connect and very slow

wifi was reliable

wifi was terrible, poor breakfast.

we were given a laundry card we just topped it off

location, has some facilities like a small gym and you can have breakfast and dinner there which where nice foods

24 hrs laundry and dryer + gym

self service laundry facilities was a good bonus

close to everything. free breakfast and laundry. i liked the gym

since wifi is paid i didn't went for it.

i hate the fact that there is no free wifi in the rooms.

the wifi at the hotel was an issue, the connection was on and off throughout the stay

they signed us up to their rewards scheme for free so we had access to their free wifi

wifi not included. not crazy on the fact that they make you pay for it.

a suite with the cinema

pool area was only shallow water, outdated looking and you can see so much rust/corrosion in the

breakfast was excellent, the room was beautiful, quiet and clean and the library restaurant was

not enough hot and savoury options for breakfast!

the breakfast was amazing

had to pay for wifi

fast wifi, great bars, restaurant, and lobby ambiance. perfect location.

wifi is not included

wifi is not adequate definitely was an issue for us.

clean rooms, great wifi, kind staff, perfect location

was surprised about having to pay for the extras

though you had to pay for it)

wifi was better this stay than last

poor wifi

room with comfortable bed and fast wifi

very good wifi

decent wifi

wifi complimentary hot & iced coffee and wine hot shower any time of the day clean 5 min walking

clean. spacious room. good wifi. great location near u of t campus.

wifi. system kept failing

quiet and clean. wifi very fast.

internet wifi connection is spotty

wifi

nice tvs, nice ipad in the room, great wifi

the bar area it was extremely difficult to get service even though we were buying champagne by the

there was lots of dirt and rubbish under the bed including a kitchen

kitchen lacked professional cleaning, e

has a beautiful view, kitchen and appliances

kitchen was convenient and clean and stocked with everything you need to cook own meals if desired

the apartment has the kitchen as you walk in - compact but with all that you'd need; and the other half of that room has

of the grounds as well as information regarding the whole hotel, wifi info , restaurant location etc

beautiful, modern rooms, great wifi, fantastic staff and a great included breakfast in the mornings

wifi was slow and the tv remote needed new batteries

room and amenities, fast/reliable free and no-hassle wifi, nice work space in room, nespresso in room with plenty of free pods, very comfortable bed,

wifi connection non-existent

staff was super accommodating and were able to allow us an early check in

hotel with the plus of the bar where you can go in the evening to listen to good music in live and have a drink

helpful & friendly staff and brilliant jazz bar at night for those wishing to join the vibe

breakfast was very good, in the bar right next store. very good value.

disappointed that an hour 'late check out' request was not granted, however

the gym has everything you need

wifi connection

had an extra cost associated with it - wifi, storing bags, exorbitant food costs compared to other hotels in the area

the wifi was not good...we were unable to connect to it despite given a password.

wifi did not work, took additional effort to go back to the reception and get it sorted out

very good, but also a very expensive breakfast buffe. no free wifi.

also, i loved the gym and their equipment

sleeping couch was a bit dated, our kids felt that it was used multiple times before

- nice swimming pool, jacuzzi, sauna and gym

the room were very clean with excellent views and the facilities like pool and fitness centre were too tier

had ev chargers in parking garage but they're verrrry slow chargers

is just a suggestion, but it would be nice to have bar soap available, as it can be difficult to shower with liquid soap if you’re not used to

also the bar shut at 10pm at night which is far too early for hotel residents

need a disinfectant spray at the gym

great facilities also such as the gym

no restaurant for evening dinner bar area to small & cold in the winter

wifi was poor

wifi was terrible. hvac hit and miss. lack of water in rooms is annoying

wifi strength excellent in some areas of hotel, absent in others...

service was good at the complimentary breakfast and no issues with wifi

no bluetooth enabled wifi speaker but boss was still nice

the hotel is very fancy and the extras like free mini bar snacks and drinks i really appreciated

rooms are beautiful. gym is good.

gym is great and was always empty

breakfast was delightful, especially, the decadent french toast

breakfast was delightful

staff were very friendly and accommodating with early check in and additional towels and bedding

requested and given high floor with great city view and late check out

staff didn't know about laundry options or tell me there was an on-site laundry when i queried it with them

great location situated between kensington market and lakeshore blvd got easy walking with kids to the activities we planned

well in the city and will be returning with the kids love the hotel and staff especially the bar tender randolph

wifi was working well

great wifi

had trouble getting the wifi to work but the front desk helped me get it going

on wifi service and re evaluate your breakfast quality , as items on menus were fine

wifi was extremely slow - almost impossible to run conference call

wifi was so slow.

location wifi modern

ee for surfing)

wifi

wifi didn't work well for me

we really enjoyed using the pool and the location was perfect for sightseeing, restaurants and navigating the city

no restaurant or bar available. pressure in shower low.

we also took advantage of the gym and the pool

close proximity to theatre restaurants loved the pool

good gym