wifi download speeds could be better.

wifi wasn t working during our stay, and the lovely gentleman that checked us in told us it was

st personal preference). free wifi was spotty.

wifi worked great, decor was beautiful, complimentary coffee was cool after we figured out how to

the wifi wouldn t work, the hot tub was so hot no one could get in, and i wasn t allowed to have a

beds were super comfortable and i loved the kitchenette

kuds enjoyed the pool and breakfast had a great selection

very clean, delicious breakfast

complete amenities with full kitchen full-size fridge, great furniture, ample parking space, friendly staff

popular spot for sports teams so be prepared for lots of kids.

breakfast?? none provided or offered.

small no breakfast

great location, walkable to many great dinner and breakfast options.

it's a very busy place and breakfast area was too small to adequately handle the crowd.

having a laundry and business facility staff were excellent

good location plus they have laundry machines

our room was great and breakfast was so good

breakfast was good, well setup clean and refilled as needed

hotel was clean, staff very helpful and friendly fabulous breakfast easy to find

from a guest's room) it was the next dat that we realized that our room (104) backed onto the gymn

the kids were running up and dow the halls and stairs screaming

the kids running around until 11pm

the pool was very nice. the bed was so comfortable and the room was spacious.

comfy beds, and we're able to accommodate early check in.

although they did accommodate us with a little bit of an early check in time

staff were very friendly. free early check in if a clean room is available.

us park our trailer the whole time and didn't charge or bug and didn't charge

we called in the morning for a early check in and were told “no problem” we actually arrived a little late due to traffic at

to everything, breakfast was good and the staff was friendly

excellent for travelling with kids

location spacious rooms fully equipped kitchen cleanliness very good breakfast nice clean pool and hot

kids really enjoyed the pool.

both breakfast and dinner was great

first morning there was a lot of kids from a tournament and some foods were cleaned out

good selection on the breakfast buffet as well

as we were travelling with kids, it was nice to have separate bedroom and living spaces

and great with our kids

very noisy, kids running up and down the hallway. people chatting.

smooth check in and out. breakfast was adequate. room was clean.

i was disappointed that the pool was closed. my wife is a swimmer.

the breakfast was ok for my husband

the pool was closed

pool & spa not working & the grab bar is in the wrong place for getting out of the tub

the motel was great. friendly staff, nice rooms. great breakfast

the breakfast had a wide variety to choose from

great breakfast. good value for the money.

breakfast was as expected

the breakfast room was large, clean, and bright and offered a great breakfast

nice clean room, good breakfast

staff were very welcoming, offered to help us with our luggage, to assist us with getting us breakfast if we needed it after 8:00 am

quiet, easy to get to, clean and had a nice breakfast in the morning

very nice and clean room, yummy breakfast loved the cinnamon waffles. very friendly stuff.

an early check in, due to family emergency

the hotel was a new facility. complimentary breakfast was basic but of quality.

the pool

not my first time. great selection for breakfast staff very friendly

the kitchen service was average, and the staff was a little unfriendly

the size of the room, the cleanliness, the staff, the breakfast

to hockey rink staff very helpful enjoy the complementary breakfast

was spacious and clean and breakfast was good

didnt like how short breakfast time slot was

great breakfast! so much variety! beds were super comfy, bathroom was very clean.

good hotel for stay with nice breakfast and also hotel staff is very friendly.

we didn't have the chance to test the pool and gym, but they seemed great and pleasant

love their little snack bar also is great

was a bunch of kids and they were always in the pool as they were always rough housing and unsupervised so we did

brand new hotel. great gym and pool. room with comfortable bed. great value for the price

the diner/ bar area was nice and the food was good

the pool was closed because of a chlorine issue. missed the swim.

breakfast and the swimming pool for my kids was great

clean, bright and spacious!!! heated pool! loved it!

breakfast was adequate, good coffee. kureg and n the room.

pool area wasn’t stocked with towels and we had to request them twice

room was nice and big enough for 4 of us, we really appreciate the facilities (gym and swimming pool)

gym, staff, comfort

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really going on

the pool and spa was clean and at a comfortable temperature

examples: the pool was closed; the gym equipment (the weight machine) did not work; my

reason i booked the hotel was for wifi and pool

the wifi was spotty

wifi needs work. no elevator

wifi worked very slowly on our devices

i had to ask another member of the staff for the wifi pass code

conveniently close to golf course.

quiet location with hugh parking space and friendly staff.

parking was easy

bed was very comfortable room is spacious tv with netflix and amazon prime free parking

not much parking

wifi is not strong

ich never happens

wifi is good for work as well

large room and queen size beds. refrigerator and microwave oven. free wifi and good location.

parking, wifi, pool are fine

a drawback was the noisy refrigerator that persisted throughout my stay - paid parking - wifi could have been better - ice machine was out of ice on our floor - my biggest problem was the

useless internet wifi service

amenities and wifi

wifi connection was not stable.

free wifi was slow

we didn't have time to swim in the pool. :-)

room atmosphere, swimming pool, location

friendly staff, clean rooms and well maintained pool. my kids love it!

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the highway

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

average gym - cardio machines but limited weights

very neat and luv the mini kitchen

the kitchenette and fridge with proper freezerthe complimentary breakfast

location great close to 401. room is spacious and pool was quite big.

room size and amenities are excellent - phoenix restaurant nearby serves delicious chinese food - pool and gym are well maintained we would definitely return

free parking & free wifi

wifi was poor

bed was comfortable and wifi was stable

wifi was slow pillows were bad

free wifi excellent quality, super fast complimentary evening social good idea and valuable

gym was small but had basics for workout

favourite things: cleanliness, spacious suite, beautiful pool to swim, great breakfast!!

the pool water temperature was real nice

breakfast included

was spacious and clean, pool was entertaining for kids and the free breakfast had good options

the breakfast was very

room, great staff, complimentary breakfast(not many options but at least you don’t have to worry about it)

breakfast is more of a bagel, quick on-the-go situation but i didn't mind ordering extra

friendly staff. very clean. comfortable bed. the continental breakfast was a bonus.

the breakfast was simple but we weren’t expecting anything so that’s a bonus

rooms, friendly staff, no issues using their wifi toiletries available to the fullest

i couldn t figure out the wifi but i didn t bother asking i didn't need it

the wifi is very good, beds are comfortable and the hotel is quiet

t work very well and it was difficult to connect to wifi

free wifi is slow and does not have password

all was perfect - well, wifi was limited.

the wifi keeping go off and on

location, room size, facilities, good wifi, friendly front desk staff, dark curtain, quietness

the free wifi was sketchy,

wifi. sofa bed not very comfortable.

password required) and fast

is big, comfortable beds, clean bathroom, microwave, good size fridge, good wifi

there is also free parking and wifi included

wifi service was easy

and modern, having a mini-fridge in the room as well as microwave is so convenient and the free wifi

for only a cube charger from the store in the lobby i paid by debt and she said the wifi is down so its not working but didnt even print the receipt out for me to see

the wifi was weak and the bed was not the comfiest. only problems!

wifi was unstanle

loved the fact to have wifi free any time i wanted and it was fast

there was no fridge in room no guide for channels on tv no table to eat wifi was very poor

wifi sporadic very weak and many days without any wifi

of don mills

wifi connection is also pretty bad

wifi was not stable even though it had a strong signal

wifi could be better

also, the bar tender was doing double duty so we had to wait to be served

when i booked my hotel i thought i had also booked my breakfast but there was no record of this.

to the gym and there was a family there that was letting their kids play in the gym even though it has

breakfast was good

i am experienced traveler, amenities are plenty, service at the lobby was good, very helpful, the gym is a bit small, only two track mills, two stepping machine, it has a jacuzzi and a small

bed comfortable ....pool warm....food was good ...on going coffee....washroom was comfortable

pool and fitness room were great

it was clean, close to oshawa, had a pool and got to enjoy it all to myself.

enjoyed using small pool and gym all to myself

everything, good breakfast, bed was comfy

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

breakfast was delicious

bachelor suite is the right size for me and it s comfortable and i enjoy the swimming pool but wish the hot tub works

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

was just sad that the spa was closed, would have been great to use while the kids played in the pool

if i had had a longer stay at a reasonable price, i would have used the gym great location with lots of restaurants,

the whirlpool in out room. balcony.

rooms spacious and spa was excellent flexible could bring your own food

people not respecting the no diving sign in the pool

facilities including high speed wifi, swimming pool and gym

so friendly, nice and clean , gym was good, laundry was perfect

is just once a week and this is insufficient for families with small kids

access to free laundry facilities was a bonus that was greatly appreciated

breakfast was great kids loved it

quiet, lovely breakfast

i like the early check in upon request

late check out extended free parking

the furnishings were a bit outdated. the wifi login needs work - the

service technology wifi terrible

the wifi is a bit weak.

the wifi coverage is sometimes not stable in the room.

the wifi in the hotel is poor

the wifi logs you out frequently

wifi cuts often

poor wifi.

the wifi was reliable

room was very nice the location was perfect the breakfast was lovely the bar bar a lovely

oh, and laundry facilities

there is a pool table, laundry and pingpong on the second floor

need to make guests able to pay for the laundry card with a credit card or added into the hotel's bill rather than having to change the

the fitness centre was super convenient too

location and the laundry facility.

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long, black hair on them

the cleanliness and laundry facilities.

i liked the space and the shower/spa tub.

large apartment style rooms with kitchen, location, cleanliness, free wifi

wifi speed was slow. tv channels are analog.

i also used the wifi to work, and it was excellent

one thing that i think should improve is wifi

i guess i have to say 14$ a day for high speed wifi is very 2000s

nothing perfect, but the roof top bar was closed on sundays

room service breakfast menu was very limited

really liked the breakfast drink options, wish there omelette options but it was overall very

location and modern style staff were friendly great gym

we had been to the bar previously and that made us decide to stay here

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so nice to provide

nice shower and mini kitchen.

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there was a fridge and a microwave

great with fridge and a little kitchen area in the room

loved the fact we had a kitchenette, even tho we didn't need it this particular stay

i wish there was bacon for breakfast but not a big deal

nice and spacious room, good value for money, gym and indoor pool

breakfast was simple but tasty

location and early check in.

the room was clean and the breakfast was nice

i like how they have a nice laundry room where you can wash and dry your clothes

bonus for having a laundry facility on site which is cheap to use

the wifi doesn t connect to all devices i had

she helped me get a phone charger and tried very hard to load the wifi to no avail

wifi was fast and dependable

wifi connection

wifi spotty and needs better sound proofing

great location, staff, laundry room for guests, they made usa feel like home

accessible room with a king bed (other rooms mostly had double beds) which included complimentary breakfast

nothing actually bad but the gym could have some more equipment

friendly helpful staff. very clean and very comfortable bed. great gym and outside roof patio.

a gym without a sauna and steam room for the price would exceed the expectations.

great location, strong wifi.

staff really friendly and helpful very good wifi nice bar and great location and the rooms were cleaned

wifi was weak

good location downtown, friendly staff, good wifi, clean

wifi has to be connected every 24 hrs

tv and air-conditioner and there were washrooms and showers down the hall and a communal kitchen

shared bathrooms, a kitchen, dining and lounge area

kitchen, and shower room

having to share bathroom/kitchen/showers was different

there is cooking stuff in the kitchen, and you can also take a short walk to the nearby restaurant

wifi not good in room, had to sit in lobby for better service

wifi is disconnected for my phone and laptop, except for certain time or location in the room

the wifi service was good too

no wifi in room due to fault, elevators a little slow.

great wifi and breakfast with good stabucks coffee

if i had to pick on one thing, it would be wifi speeds, but it is enough to do video streaming for 2

wifi in rooms

only thing i would say is the wifi kept kicking my sister off throughout the week when we were in the room for hours so she

technology in room hotel is terrible. wifi constantly drops

the wifi on my iphone kept disconnecting and was generally unstable.

there is a small honor bar outside where the pop, tea and coffee is complimentary while the alcohol is charged

at arrival i was told that both pool and spa are off limits to men

the pool was down for maintenance. i wish they had told us before.

a uniquely decorated, spacious room with a comfy king sized bed and an oversized chair and ottoman to relax and watch tv

the room, the pool and staff was very helpful

it had a great pool with a slide and a playroom for little kids

gym pool sauna

room and bed was great. atmosphere in the lobby and bar was exciting and excellent location

laundry facilities would have been a definite plus

love the location and indoor pool. kids enjoyed it.

the location is superb. the kitchen is fully equipped.

using the kitchen facilities for breakfast, as well as the occasional sit-in meal, helped keep our costs down

location perfect. view amaizing. kitchen very good.

the kitchen exhaust fan was grubby and didn't work

excellent location. fully equipped kitchen.

wifi was great

free wifi

stylish, modern and clean with good wifi reception even on the higher floors

t not a big issue for me personally) would be the wifi, it is a bit slow if you are going to try and do work that requires the internet

is perfect except the wifi

design, atmoshere, breakfast, comfortable beds, fitness center, location

breakfast was great

breakfast should be improved

hotel breakfast is à la carte, with moderate portions, a wide variety of choices, and delicious flavors

design, atmoshere, breakfast, comfortable beds, fitness center, location

lovely room with loads of space. 2 bathrooms , laundry room, dishwasher etc. very nice decor.

a clean and comfort apartment for family with kids. near metro.

well located, very comfortable and providing all needed amenities (from full equipped kitchen to minimally equipped complimentary fitness room), everything functioning well, no noise

gym is very poor not even the basics you can find there, so if you like doing some sport you´ve

perfect for shopping, sightseeing, subway, restaurants, etc… the building also has a nice small gym with everything you need from weights to cardio, and an outside courtyard

i was so sleepy and exhausted :

lso, for the rest days of staying, the wifi was terrible and automatically disconnected very often, wasted time for waiting for the

wifi is bad, cannot watch videos

worst hotel wifi i have seen in several years. completely unusable to get any work done.

wifi in my room was so bad

the bed was huge and comfortable and the wifi was excellent

once checked in we was unable to connect to the wifi and we needed to work, so had to call work to report the issue and stayed the one night but we

wifi is very poor breakfast only menu order, no buffet, so slow and not flexible expensive some

wifi very limited. pool and jacuzzi stairs were sharp so needed warning sign.

wifi wasn't working during my stay so i couldn't do any work on my computer, and i had to use my

kitchen equipment was available when needed

the kitchenette and in room laundry was a bonus

it was a large room and i loved having a kitchenette.

no pool

ok gym available

wifi if club one guest

wifi was really bad. i had to use my cell service instead.

to see they had chromecast on the tv's not many hotels have this so this was huge - and the wifi was fast

we had some issues with wifi and noise - staff was able to provide resolutions quickly so it has been great

the cleanliness of the room, wifi, location of the hotel, and friendliness of the staff.

was comfortable, easy to access the eaton center and i was able to enjoy early check in on arrival

we were able to have both an early check in and a late checkout, which really helped and us with our stay in toronto

nonetheless the front counter, ratnesh, was incredibly helpful - he got me an early check in with no extra charge and recommended a tour to niagara falls

pleased with the location and wonderful staff who were very willing to help - even allowed an early check in which was greatly appreciated

wifi was difficult to connect and very slow

wifi was reliable

wifi didn't work anywhere, but we didn't really go there to be on the internet, so it was fine.

the speed of wifi in the room is a bit slow.

wifi was terrible, poor breakfast.

self service laundry facilities was a good bonus

location, has some facilities like a small gym and you can have breakfast and dinner there which where nice foods

very well located breakfast included laundry facilities

breakfast and early check in

and dinner included, the size of the room, comfortable bed, location, atmosphere, personnel, gym included, rbc atm in the hotel, quick elevators

they were fast, attentive and amazing with our two kids ages 6 and 3

room service was very fast and the bar on the 31st floor had great cocktails

pillow menu service cleanliness pool locker rooms

experience staff amazing bar and pool exceptional they want the extra mile to celebrate our wedding

facts : i arrive with my two kids after

clean. spacious room. good wifi. great location near u of t campus.

wifi not the best

very good wifi

cleanliness was a focus, the wifi was reliable, and the hotel is near both subway lines

wifi complimentary hot & iced coffee and wine hot shower any time of the day clean 5 min walking

just the wifi connection, confusing

surprised that there was a charge for wifi

wifi not included. not crazy on the fact that they make you pay for it.

i hate the fact that there is no free wifi in the rooms.

i moved to the sheraton mid-vacation from another hotel which had no functioning wifi and a malfunctioning elevator that could be heard screeching audibly from my room, and i'm so

the maintenance guy came to fix it when we were reciving our room service for dinner

breakfast great, room fantastic, services,

individuals were so kind and accommodating from the happy hour service, to amenity booking to the breakfast the following morning

i loved the essential oils pods you could insert in your shower for a spa feel

pool area was only shallow water, outdated looking and you can see so much rust/corrosion in the

wifi is not free.

wifi is not included

it was a bit of a challenge to connect to wifi.

wifi free only if you ask for it - just make it free to everyone

clean rooms, great wifi, kind staff, perfect location

quiet and clean. wifi very fast.

nice tvs, nice ipad in the room, great wifi

wifi

internet wifi connection is spotty

room service was fabulous too, lots of choice, amazing quality & arriving promptly

also the strathcona updated the wifi

poor wifi

good wifi and a nice cafe for breakfast

wifi works without any problems

: microwave/wifi etc), but upon further thought was glad to not pay for what i didn't need

location and hotel/bar lucky to have some incredible staff

great location, great value, friendly staff, fun bar and nice food

staff was super accommodating and were able to allow us an early check in

location was central to everything which was great, lots of coffee shops, bars, and stores around

disappointed that an hour 'late check out' request was not granted, however

there was lots of dirt and rubbish under the bed including a kitchen

kitchen lacked professional cleaning, e

the apartment has the kitchen as you walk in - compact but with all that you'd need; and the other half of that room has

has a beautiful view, kitchen and appliances

kitchen was convenient and clean and stocked with everything you need to cook own meals if desired

room and amenities, fast/reliable free and no-hassle wifi, nice work space in room, nespresso in room with plenty of free pods, very comfortable bed,

location, wifi, friendly staff, especially the front door gentlemen

wifi connection non-existent

of the grounds as well as information regarding the whole hotel, wifi info , restaurant location etc

beautiful, modern rooms, great wifi, fantastic staff and a great included breakfast in the mornings

the gym has everything you need

had to pay for wifi, other than that every thing else was great.

had an extra cost associated with it - wifi, storing bags, exorbitant food costs compared to other hotels in the area

wifi did not work, took additional effort to go back to the reception and get it sorted out

the wifi was not good...we were unable to connect to it despite given a password.

wifi

fee could be included (it was extra), would be nice if there were some shops and stores for kids nearby

poorly controlled kids in pool . bad parenting.

with two kids who enjoy swimming, this was disappointing as space was limited at all but 1h slot during our

noisy bar near the lobby.

further to that, the gym was great, very well maintained and good equipment