very nice indoor pool and gym as well as a great outdoor sitting area

the variety of breakfasts, the 24hr gym room. indoor pool and having a mini kitchen in my room.

room and breakfast

breakfast is a nice touch i only wish that coffee was better

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

lighting of the rooms is not bad, but it needs stronger lighting, and the gym needs more equipment, and this is what i touched from those i knew in the gym

pool and gym were both great

location, cleanliness, gym, breakfast all great.

breakfast was great location great

breakfast did not provide fruit and yogurt each day, inconsistent with replenishing coffee and

would have liked a better option of breakfast

there was more breakfast items, simple foods like bagels, cereal and muffins

the continental breakfast can be better.

was great i liked the fact that there are laundry facilities there that are 24hrs

staff is polite & friendly, hotel is clean & there is laundry on the premises

i really enjoyed the breakfast selection and outdoor pool :)

to have a good breakfast provided

friendly staff, breakfast good, business center, good location

gym is having literally 90s instruments with rust and half not working, building is old, and

get a pool

one of the reasons i got this place was the gym but i was informed when i got there that it was closed

:) 3) kids playing on the side of the road near the highway

excellent parking for a truck & trailer

group of kids hanging out in the property around mid

there a cvs not far a bar also walking distance a gym up the ill

the ours the bar was open (no coffee after 9:30?)

check in was pleasant staff very helpful offered late check out

the bar and lounge and breakfast. the staff was awesome.

i loved everything. this is the best place to stay in the area, bar none.

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

free shuttle to the train station

floor by the laundry

top notch breakfast

breakfast was more than expected. we also used the shuttle 2 times and it worked out great

the breakfast was nice and there were great options, they had a coffee bar open for almost 24 hours which i love, especially being a coffee person, which was a plus for

clean room and delicious breakfast!! thank you for your hospitality, we totally enjoyed.

spacious in living and bedroom and breakfast was excellent

location was great. apartment was large with full kitchen.

my room was spacious, i liked the kitchenette and living was separated.

beds were very comfy, suites were spacious, well equipped, bathroom nice . breakfast adequate

the wifi

wifi excellent

wifi suck

also bed was super comfortable and bathroom had hot water and bathroom was comfortable and wifi was great

very poor wifi connection

really liked the gym and the bathroom

the swimming pool and gym were a great addition.

pool, bathroom

we enjoyed the pool, gym, and in-room dining

the swimming pool and gym were a great addition.

gym equipment did not work. hyatt should close the gym if all machines are not operational

option of separate rooms/a door that closes between bedroom and living room for traveling with kids who need an earlier bedtime

nice buffet breakfast that changed a little every day. sports court gym close to my relatives.

pool area is normally very clean

the pool excellent especially for the kids

comfortable accommodations. great fitness facilities.

having a laundry room was something i really liked

drinks at the bar were very expensive

was a very noisy event in the bar and some people who had too much to drink were fighting in the hall

the bar had some good local beers and a great bartender

pool area was not properly organized

wifi was very good, the bed was comfortable, and the food at the bv grill was very good and not

convenient location. good wifi.

industrial chic design. free parking and wifi. nice location

great wifi, in room coffee

great service, our small dogs were welcome. great for families with kids.

an actual real breakfast while conveniently located.

always greated with a friendly face good breakfast buffet

breakfest bar was very large, but some warm or cooked food didn't have good flavor as was expected

the bar and restaurant were closed

i just used the frige in my kids room

early check in was no problem

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

gym facilities were not available.

nice gym

large, well appointed gym

wifi is kind of slow for today's time.

the wifi was great, and the proximity to the port was convenient

furnishings a bit stuffy and wifi password was not in the room

no coffee no wifi rooms too close could here person next door.

shuttle service sounded a bit difficult to use, or maybe it was not worth the hassle for me to

there was a gym

there is no pool, no gym, no restaurant or bar

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

that the restaurant and bar weren’t allowed to be open. not their fault.

kids enjoyed the pool, until 10pm a plus

full kitchen, stove, refrigerator, microwave, dishes, wine glasses, pots and pans, silverware, plenty of

we loved the breakfast! the room was clean and comfortable. also used the gym quite a bit.

heated pool and basketball court very nice for the kids

complimentary parking and free wifi

really loud and drunk guests/visitors wifi is spotty

wifi very on again off again

it is 2017. the wifi should work.

parking situation

wifi worked well

the wifi didn't work in my room, the ada shower had no way for the floor not to get soaked.

wifi reception terrible. multiple calls to the front desk to resole the problem with no success.

great bed, good wifi, quiet room

really liked the bath tub and free wifi was great

smooth, early check in with joanne

our room was perfect and having access to a kitchen and utensils was such a plus

the problem was splitting up a family of 5 (3 kids) to fit everyone

rooms were clean and comfy. breakfast was awesome good

kitchen had silverware, plates and cups, cooking utensils, and much more

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

reeks of marijuana by the young kids they allow to rent rooms and party there

not much choices and not kids friendly

the pool wasn’t working my kids were very sad, i choose this property for the pool

clean, presentation, snack area, gym. staff was very pleasant.

gym small but pleasant and parking was good

breakfast and clean

very nice staff, breakfast and the room

storage for clothes, breakfast includes lots of protein (eggs, meat), can take fruit for later, gym was good for

breakfast was relatively simple but full of options

everything. staff. breakfast.

i was disappointed that the pool was not available, but that is beyond their control.

the gym was excellent for me

in hallways plastic bags looked like someone left laundry in halls as well

can’t wait for the new bar and all the arrangements to come so that we can enjoy the bar at the hotel instead of traveling

more breakfast

breakfast available in the morning is the best

friendly staff, clean comfortable room, nice breakfast (good waffle machine), great price.

breakfast could be better

thank you for breakfast too

would have been helpful to have information in the room about pool hours, breakfast hours, local places to eat, etc

the room, access to laundry room, and fulfilling breakfast.

open pool please

that’s why we picked this hotel so the kids could swim

- pleasant and easy staff full amenities including fitness center, parking and laundry

free wifi was fast location was great - could drive to a variety of places within 10

only thing i would complain about was the wifi, couldn t get it at all, even with the info they gave me, otherwise i enjoyed my stay

wifi that was advertised for free and one of the reasons why i needed accommodations during travel

clean, comfortable, plenty of parking, good wifi and the staff was friendly.

i was able to connect to the wifi easily

not very good breakfast; soft bed; some rooms inaccessible from lobby.

location is okay not the greatest breakfast okay not the greatest service okay not top notch

the complimentary breakfast did not offer eggs. it did not have face towels.

the view is amazing , the little breakfast was very thoughtful .

breakfast was terrible with no staff on hand, no hot food and awful coffee

wifi dint work

ough there could have been better lighting), and the wifi was strong

wifi service issues. interval connection during time of stay.

room was comfortable

the wifi in my room did not work so i was only able to watch tv on my ipad using my mobile hotspot

breakfast was very good. room was very clean.

i love the outdoor seating area during breakfast

breakfast was not that great

breakfast internet free and people very nice sweet shop laundry and restaurant very

had a drink at the bar and the staff was very friendly and

wifi was slow to establish

wifi was free and worked well

wifi signal on the 5th floor was -90 to -80 dbm

free wifi

no free wifi in room

i liked the spacious room and large bed. the gym was nice as well.

didn’t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

bar soaps and mini shampoo bottles were replaced by large dispensers attached to the shower walls

the bar was great too

staff didn’t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

in the mini-bar, they had forgotten to stock it

pool was small but well kept. same goes for the gym was very clean but small

rooms were nice and spacious, facilities of the partner hotel were nice and i used the gym there

hotel, pool was super clean and the location is great, hotel is in the middle of

there was a dirty washcloth in tub and an open bar of soap

the guest laundry facility was helpful

laundry cards were not during our stay --> we left the third day

breakfast was good

i would like to recommend a rolling kitchenette for the breakfast to sit on

basics, no chicken and waffles here, and there isn't much in the way of groceries, with that nice kitchen

wish that parking and wifi were included in the rate

the wifi internet performance is very good

not get a wifi connection the building

nice desk staff. clean hotel. gym and pool are good

) was very friendly, helped me with early check in and was a great representative of the hotel

gym needs improvement and they badly need to improve upon breakfast

hotel has a lot of old-world charm with all the modern amenities, a very generous continental breakfast in a sunny breakfast room, plus free parking in a central location

the breakfast and the location were excellent for me. less than 2 miles for my work location

they accommodated my early check in too

don’t go down for the complimentary breakfast, but my husband does, and he doesn’t like it

ac, tv, and wifi were good

the bar is cozy and the bartender is wonderful

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

the bar was subpar. food was not the greatest tasting.

there was ample parking and the bed was comfortable.

reliable hampton inn breakfast and wifi. beds wee comfortable.

some reason neither my laptop nor phone could use the wifi

wifi did not work properly. it seemed to be down.

climbed stairs withuggage to third floor wifi sign in with last name and room number did not work

peace and quiet and location,late check out awesome

liked the efficiency style room nice little gym laundry on site close to everything

the gym and laundry are well kept

provide lighter dumbbells at the gym.

not fancy but it has a free gym and laundry facilities are also free

how comfortable it is and useful kitchen features

no breakfast

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

room and room amenities were great. breakfast was a disappointment.

breakfast met expectation, stay met expectation

breakfast was gone by 9am if it was ever there at all

com for a king suite with kitchenette n no kitchenette n the room i did receive while very comfortable n clean, the suite was

i didn't eat breakfast we left early

they have a bar, kitchenette , snack bar and a area where you can eat

the staff was great breakfast was also .amazing....

staff is wonderful but most of all the complimentary breakfast was exemplary

and the wifi constantly dropped you when your phone would go into screen saver mode

the wifi was descent

wifi and shower water flow are slow

the free wifi is a great option offered.

the wifi worked fine and was good quality

breakfast in plastic bag? really? tasted horrible. pool close at 7pm

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab and leg

literally given the furthest away room from elevator and denied late check out

great staff and loved the breakfast

prepared my own breakfast

the spa bath

hotel was clean and the fitness center, pool and breakfast were all great bonuses

very clean and nice breakfast included

awesome on river laundry luis serving breakfast was amazing shower great black out shades

room was clean and the staff very helpful, we also enjoyed the breakfast

clean, simple, quick, nice personel, good breakfast

clean, easy check in, nice staff, great breakfast

the hotel is clean and the breakfast is good

breakfast was great

good breakfast, caring and friendly staff to meet your needs

the location and the view. the easy access to the freeway. the cable and wifi services.

internet-wifi is adequate but in this day and age, below par

wifi available

wifi was good and they gave you a piece of paper with all the info and password.

comfy bed n pillows, decent wifi and hot water.

did not do room service and you had to request it

there is a restaurant and small bar on the first floor

spa was closed

room service website was broken, tv had no way to watch netflix, and the staff were unprofessional

was just beautiful and so relaxing between the spa and the wonderful rocking chairs i really enjoyed my stay only complaint was i didn t stay

everything the breakfast the room was clean it was amazing i never stay in the place like that

loved the spa tub in the room free breakfast was great

i love quiet comfort cleaness nice breakfast everything was perfect and very private.

included parking and breakfast. excellent hit shower.

stood for a funeral with my kids and even my three and four year old said “this hotel is not that nice”

wifi worked fine (that is important to me) i will be

room service was very helpful

is no breakfast in the hotel and have spacious parking, the location is at the center of the city and many stores near this hotel

fitness roomtvs difficult to use.

old school customer service of an employee taking your bags from the car to your room and the room

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

i am loving the huge pool. so refreshing on a hot day.

clean, quiet, spacious room, bathroom, and kitchenette

i love the fact that the property has a swimming pool

clean spacious rooms, beautiful pool, beach across the street as well

could’ve provided more basic dish needs for the kitchenette so we didn’t have to buy items as they were very limited and not

breakfast buffet was great, the property is a beautiful old mansion.

the front of the building and the lobby was pretty. they gave us early check in

didn't like the fact that when i brought my friends and family to breakfast that the woman who greeted us told me that breakfast wasn't included

the breakfast was outstanding

no turkey products on the breakfast menu. i don't eat pork.

room was comfy and clean, with a great shower, plenty of toiletries and fast wifi

was kind and friendly to talk with over breakfast, and were accommodating to late check-ins

breakfast was great

excellent breakfast offering gf option.

delicious breakfast, with choice of eggs/sausage/toast, oatmeal, or yogurt each morning, along with tasty

restaurant and bar closed at 9 pm

the spa was luxurious very hygienic and the staff there was excellent

we didn't use the spa but it was nice knowing it was available

the mini bar kitchen was cute and the extra sink was a plus

very clean, rooms are comfortable, restaurant is good, bar offers good drinks.

convenient to west point, comfortable bed, great breakfast

the front desk staff and breakfast syaffy

would have liked a laundry option

(i understand the issue with kids falling out, but another type of window would solve this problem

was awasome kids enjoyed , spacious room and bathroom, nice and peaceful surroundings

the staff were super helpful in the kitchen area

noise coming from the kids birthday party in the room net to me

the water pressure is amazing and the morning breakfast was a free surprise

friendly, clean, efficient modern facilities. great breakfast, great atmosphere!

the room above mine had kids stomping or running around 12 am in the morning

big room with kitchen

breakfast included

everything was good unfortunately i missed breakfast

breakfast was great

the fact that they have breakfast available

desk manager has not hospitality at all the hotel doesn t have lunch, dinner or bar options wifi did not

wifi did not work

well kept spacious quiet comfortable bed helpful staff free parking and wifi

i know it has become standard but i always appreciate having free wifi included in my stay

free wifi

kitchen are was stove top over small refrigerator

there is a little kitchen nook, that would have been more appropriate

we did not go to the kitchen

the “breakfast” was terrible.

our expectations for the breakfast were low and it met them, so

gym was closed when they advertised having one

no breakfast available in the am, even though it was written on reservation

complimentary breakfast could of been better stocked ....