clean, with a great kitchen, bathroom and super friendly staff

had an incredible experience at le suisse spa

very strange for a spa hotel

spa facilities are great (when they're switched on)

the rooms are in a very good condition and the equipped kitchen is a big bonus

comfy beds, beautiful terrace, nice bathrooms, friendly staff, well equiped kitchen

kitchen down below

also guests were respectful, the staff is awesome, nice two terraces with view of volcano, and kitchen facilities

room did not have a window to the outside but rather into the kitchen which was not made clear online

at first i thought the wifi signal wasn t great, but i used it with ease after jumping on and off a tethering device i

wifi was functional majority of stay and hot water plentiful

great breakfast, friendly and helpful staff. good and stable wifi, always clean.

bed was a little hard spotty wifi

wifi in bed, but if we moved close to the window, we could get a connection

decent enough wifi, water never got too hot but didn t really bother us

wifi was a little slow when working remotely

a clean room, a comfortable bed, a decent wifi connection

strong wifi and just a short walk from the centre

typical house with a small garden very nice staff comfortable room and bed good wifi quiet and safe

poor wifi signal, smaller pool than what i expected, no gym or sauna area.

wifi in rooms could have been better

get told much information by the staff on arrival, for example the wifi passcode or where the pool was

large, clean room, good wifi. good breakfast.

the wifi wasn't good--it kept losing connection

couldn t get the wifi to work in the room

wifi service is not the best.

lobby, comfy beds and ac, indoor pool and jacuzzi were relaxing, convenient location, great wifi, good water pressure, friendly staff, free

the wifi would be on for a moment but then disconnect after a minute or so.

wifi worked bad in the lobby.

the wifi can be spotty inside the room but i left a staff member know and they fixed it!

wifi but it was the storm that stopped the wifi so it's not their fault

the breakfast could have more choices and wifi in the room could ber better

wifi wasn t great inside the

maybe the wifi reception was not the best in our room, but everything else was great.

wifi signal in the last room at the end of the corridor

wifi in the rooms was poor

great wifi

om 23 if i remember well)

wifi poor in room. outside good.

we could store our luggage and they could help us with our laundry very quick

laundry service was poor

their laundry service is great and fairly priced

breakfast was delicious

for this price i would expect a better breakfast. it was pretty basic; bread, fruits and coffee

julisa was amazing for helping us with tours and made a perfect breakfast

breakfast served a little late

breakfast was wonderful and staff were so helpful

the staff had kids at the schools and were well-informed about the impact the hotel was making

life the who,e concept, helping schools, helping kids

hotel, great design, good attention and amazing restaurant, with a social approach to help kids in communities in guatemala

staff was super nice and they allowed us both early check in and late check out at no extra charge

most importantly however is knowing that all money goes to their ngo supporting local kids to get an education

pool is much smaller than expected and not conveniently situated

pool is small but a beautiful setting

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our wedding night

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

beautiful rooms and amazing views from the pool. very nice staff.

wifi. breakfast. service.

no coffee for costumers, wifi signal very poor

the wifi is very slow

we also had wifi

wonderful hotel: great locaion, excellent wifi connection, comfortable beds and the staff were very kind and most helpful

the bad wifi.

2) there's no working wifi

wifi could ve had stronger connection.

we had wifi as well

good laundry service

in house laundry service was quick and convenient

my laundry was done and folded for a very reasonable price

they also do laundry at the front desk

and a great laundry service

fact that they turned off the wifi 10 min after we got there and didn t turn it back on until we asked at breakfast

the wifi came and went probably because of the thick walls.

not having hot water but we didn't have that experience and we were impressed with how good the wifi was

wifi wasn't good at room, very bad reception

very patchy wifi and very noisy outside the rooms in the evenings and mornings.

great breakfast

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

setting and breakfasts, very quiet and spacious rooms, very centrally located, off-street parking available

the breakfast was great

breakfast was delicious

great location, comfortable beds, good wifi! staff we friendly and rooms were cleaned every day.

the room was a decent size, the bed was comfortable, wifi worked well, pillows were decent, location was great

free water, coffee and wifi was a bonus

good wifi

wifi was temperamental, didn t always work. wish price was a bit less.

wifi worked poorly, with frequent disconnections

great hot water shower, amazing linens and excellent wifi

delicious breakfast included

the location is perfect and the breakfast was great

staff, delicious homemade breakfast, amazing location

the breakfast is also really good value for being included in the room price

we had a busy schedule and they made sure we had our breakfast before leaving as well as always answered to all our questions and gave us suggestions of

the wifi is almost unusable

horrible wifi

wifi in the back where we stayed did not work for 2 days

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

wifi not good

laundry service offered

bit noisy, thin walls to be expected, but kids screaming at the pool and bar noise

has a swimming pool and sauna

clothes came back from laundry looking worse than before

the pool!

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

the staff was super friendly and breakfast was delicious

the breakfast is great

literally 2 blocks away from the arch and the main church/food market breakfast included was

room was clean and the breakfast was very good

breakfast was great

the beds, showers, ambiance, wifi and daily filtered water were great

no wifi connection in the room

wifi not real fast, but strong enough

t working in room 204)

the wifi was also difficult to configure and then was slow once connected

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the loft area

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the loft area

the wifi didn t really work for our 3 night s stay

wifi was not working most of the time or more than super slow when working

i expected wifi, but the one provided was working for 2 min in the main hall about of 15 min blackout

the wifi was pretty terrible too

good value for money, nice breakfast, very good wifi and great location.

beautiful place, great bar area and outdoor are

i emailed before checking if we could have breakfast at 7am because we were climbing acatenango at 7

location and good vibes. bar open in nikikot.

while breakfast was included in the very affordable room rate, the restaurant was quite expensive if you

great drinks and beer selection, great breakfast, incredibly helpful staff, a cute little terrace, and absolutely great live music in a

wifi was problematic

wifi

wifi occasionally spotty.

wifi is a little bit poor.

great location, lovely setting, great staff, good wifi.

, in other comments wifi and not enough coffee at breakfast was critisized

the wifi connection is bad when you are in the back rooms.

wifi. very slow. even personal data is slow. i got at&t

there was mold on the walls in our room and the wifi had poor connection

wifi was not working during our stay

wifi is decent if you want to work and there is a restaurant at the front of the property which

wifi. variable. dropped al 3 of my devices frequently.

working wifi

all three rooms had weak or almost zero wifi coverage

the second one didn t have a good wifi connection and i found two roaches on the room

poor wifi

the breakfast is good, the cleaning and fresh toiletries

the breakfast includes options which we appreciated because we stayed eight nights

breakfast each day was delicious and the garden & volcano views

the central garden was a beautiful and relaxing place for a nice breakfast and for an evening drink

we stayed 10 nights and were very happy with the comfortable bed, hot shower, breakfast and cleanliness of the entire property

the wifi works great

coffee - quiet and great view from the roof terrace - big room, fresh bed sheets, tv, great wifi, comfortable bed

nice and clean rooms location access to kitchen roof terrace good wifi

the wifi was strong and i was able to work remotely

good stable wifi

the wifi is kinda slow.

my only complaint is the weak wifi. bring a sim card if you need to work...

wifi speed is really slow :-

specially in the room we had almost no connection

welcoming staff, cute, clean, good wifi, great location and nice fresh breakfast.

delicious breakfast, staff was awesome. plus, that terrace...

it included a lovely breakfast of fruit, toast, jam and coffee

there is a nice terrace where you can eat your breakfast and watch the volcanoes nearby

the walls were thin and you could hear people outside very clearly, as well as the noise from the bar downstairs

would have given this place 10/10 were it not for the loud noises coming from the bar downstairs when i was trying to fall asleep around 10-11 pm

stly with google translation to spanish) and

stable wifi,the water in bathroom is hot. clean the bathroom immediately.

location great, bed comfortable and wifi excellent.

great wifi and comfy

the wifi works well

had good wifi

the beds are a killer for your back, the rooms insolation inexistent, we spent 8 hours with out wifi and tv, tv does not work and only in spanish if you are lucky, i was locked in my room for one

best part of my stay was the fast wifi, the rest was just ok

the hotel provided wonderful hospitality and served a delicious breakfast

breakfast was great. location was good as well.

they drove us to and from the center of town at no charge did our laundry in just a few hours and even gave us a gift when we left

the place is pretty, breakfast delicious. the view to the volcano spectacular.

breakfast was free but they did not tell us which meals were and which were not free so we

location is good, breakfast is great. employees friendly.

says it has superfast wifi, but that was not true as it was a challenge to connect to do work

the wifi, u have to fix it & to make it better, some time not work

no wifi in room

the location of the hotel was great. wifi was great. comfy bed. breakfast was good.

were a little firm--could not order off the breakfast menu--should have been explained--better wifi--

close to the centre and fast wifi

no wifi in the rooms. some coffee would be awesome but not a deal breaker.

terrible wifi in certain areas of the hotel

i work on line and found the wifi and work space was top notch - even for bandwidth rich zoom calls - great views of the valley

good wifi

the decorations, the plants, the room, the clean bathroom, the breakfast included, the staff was so polite and also right in the corner of the main action in

it is possible to pay for laundry services

ala cart breakfast very good

and beautiful garden courtyard- breakfast was nice and convenient to have included -lovely views on the terrace - quiet area away

- the breakfast was included and wonderful

breakfast which can be taken in the downstairs cafe or the rooftop has a choice of set options

the rooms are very basic and the spa was closed

have stayed at many fine hotels, but this raises the bar far beyond any expectations

delicious breakfast

the breakfast was delicious

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

couldn’t do laundry because it was saturday night and there is no laundry on sunday

the laundry service shrank/damaged my clothes beyond repair

they offer laundry services for 3-6 euros, depending on the load

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

wifi works

wifi was super strong

caused some issues with hot water, no wifi and most of the last day in the dark

location, strong wifi, hot shower

clean, comfortable bed, good price-value ratio, and i really appreciated the possibility of early check in after a long journey

quality cotton bedding and there are laundry

very easy on early check in

great price for doing laundry

we also benefited from an excellent (and super, super fast) laundry service for a very reasonable price

good customer service resourceful and friendly my laundry was done ( for a fee)

the wifi was weak - we could scroll the web most days but not take video calls

wifi sucked

wifi works in the room

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

great pool. the staff is friendly. the rooms are very clean. the wifi is good.

- comfortable beds, clean rooms - breakfast was really good - great wifi - all in all this place was great

wifi was awful

services, romo, wifi

the space was clean and they provided enough towels, lounging areas and inflatables for the kids

laundry service is fast and a great price

also the availability of a kitchen to store / prepare food

all comfortable, shower decent, lovely courtyard, great roof terrace (amazing views), kitchen with fridge etc

prepared meals at the posada's kitchen but the some utensils (frying pan and pan) were old and not appropriated for cooking

first room i was assigned was in a dark corner next to the laundry room

wifi worked great

- wifi in the budget room is a bit weak

with everything in walking distance, nice sunny terrace with fabulous views of the volcanos, good wifi, comfy beds, free drinking

good location, great wifi in rooms, rooftop view of volcanoes.

facilities were great, we used the kitchen a few times, the showers were hot and powerful and the wifi was good

other than most hotels so close to downtown antigua, the hotel offers free parking, which took away lots of stress for us

the staff were very friendly, the complementary breakfast was delicious!

the gardens are luscious and the included breakfast is amazing

breakfast was delicous

no on site parking, needed moto transport to and from

also they charge 40q a lb for laundry which was literally outrageous

the breakfast was delicious

the breakfast was home-cooked and well done

breakfast was great

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and the service amazing

breakfast was extensive and lovely, freshly prepared every morning

the breakfast was delicious

breakfast was delicious and the location is great

especially the breakfast and the excellent, helpful staff

breakfast was very good

no breakfast available.

sheets, warm staff, small number of rooms, impeccably quiet location, good breakfast, attention to detail, gorgeous room, great

the breakfast was fantastic but i wish there were more variety to the dinner menu.

it was my first time in guatemala and the breakfast had all of my cells excited

rooftop terrace is amazing spot to drink fabulous mojito’s or sangria expertly made by the bar and gaze at the volcanoes super comfy bed and pillows

it was great being able to use the pool at their sister hotel too

the hotel staff was very sweet and we enjoyed the wifi and the parking

wifi is a bit spotty- it is almost everywhere in guatemala so no surprise

r our motorcycle), great rooms, wifi and breakfast

slow wifi

very welcoming, secure parking

appreciated the early check in (free) as well

they even offer a cheap laundry

they offer a laundry service, and have complimentary tea and coffee for most of the day

they also offer a laundry service which was quick and well priced

there is a kitchen, a laundry service, free water and coffee and tea