bed was a little hard spotty wifi

property and huge room with good wifi and a very comfy bed

wifi was functional majority of stay and hot water plentiful

wifi worked well

great breakfast, friendly and helpful staff. good and stable wifi, always clean.

wifi poor in room. outside good.

wifi signal in the last room at the end of the corridor

great wifi

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good price-value

wifi in the rooms was poor

the breakfast could have more choices and wifi in the room could ber better

slow wifi and bad connectivity in room, hot water takes long

the free wifi is reliable

wifi was intermittent

wifi wasn t great inside the

we could store our luggage and they could help us with our laundry very quick

laundry service was poor

their laundry service is great and fairly priced

wonderful hotel: great locaion, excellent wifi connection, comfortable beds and the staff were very kind and most helpful

super nice staff, good breakfast, quality of sleep, fast wifi, plenty of plugs, great location

the wifi is very slow

the internet or wifi service is very bad

no coffee for costumers, wifi signal very poor

room faced onto the courtyard and common area / bar and it was pretty noisy at times

a sound of a laundry next door.

the staff had kids at the schools and were well-informed about the impact the hotel was making

the cause of the hotel funding school kids is amazing too and feels good for travelling

the staff is super sweet and helpful with arranging outside services like laundry, drivers, etc

the staff was excellent and we were even able to utilize their laundry service which was super helpful

they also do laundry at the front desk

allowed us early check in, luggage storage, airport pick up and drop off

additionally, the laundry service was efficient and convenient, which was much appreciated during our extended stay

in house laundry service was quick and convenient

pool is small but a beautiful setting

beautiful rooms and amazing views from the pool. very nice staff.

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our wedding night

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

pool is much smaller than expected and not conveniently situated

the hot water was ample, wifi strong enough to stream shows at night, and the beds so comfortable

good wifi

free water, coffee and wifi was a bonus

wifi was temperamental, didn t always work. wish price was a bit less.

wifi worked poorly, with frequent disconnections

from free umbrellas on rainy days to reliable wifi, everything met or exceeded expectations

large, clean room, good wifi. good breakfast.

wifi works fine

wifi in rooms could have been better

the wifi wasn't good--it kept losing connection

wifi wasn't good at room, very bad reception

the wifi came and went probably because of the thick walls.

wifi was not working in the room, it worked fine in the lobby area but it wasnt connected well in

the wifi worked really well

location, staff, a/c, wifi, breathtaking views from the terrace, free delicious breakfast to start your day, safe

more breakfast choices

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

the room was huge, the breakfast was awesome and all the staff exelent

i liked the property itself. i also liked the staff and the free breakfast.

the breakfast was unbelievable

when i asked for the wifi password, again he was very rude and took my phone out of my hand to enter it, which meant i

i expected wifi, but the one provided was working for 2 min in the main hall about of 15 min blackout

the wifi did not work, the room was dirty, the upstairs lounge blasted disco music until eleven or

wifi was not working most of the time or more than super slow when working

wifi didn't work, property was locked at all times and sometimes the front desk person wasn't there

has a swimming pool and sauna

are a few bars located next to hotel which share a wall near the pool so it can be loud in the evening

the pool was clean and had a mix of loungers in the sun and shade

it is comfortable, if not fancy, it has a pool, and it is less than a block from antigua’s central square and thus close to all of the

great pool

besides all that the stuff is not welcoming and the breakfast was very poor

there's a restaurant and a bar at the hostel

and friendliness of staff, bar with live music attached so if you want a quiet place choose another spot during the weekend

i emailed before checking if we could have breakfast at 7am because we were climbing acatenango at 7

the breakfast included - oh my, was delicious

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the loft area

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the loft area

we stayed 10 nights and were very happy with the comfortable bed, hot shower, breakfast and cleanliness of the entire property

asked for early breakfast ( 7 am) before we left and were refused

breakfast each day was delicious and the garden & volcano views

breakfast included was perfect

the central garden was a beautiful and relaxing place for a nice breakfast and for an evening drink

wifi occasionally spotty.

wifi did not work, parking not at premises

great location, lovely setting, great staff, good wifi.

wifi is a little bit poor.

wifi

reception

no wifi connection in the room

wifi not real fast, but strong enough

the wifi was also difficult to configure and then was slow once connected

the beds, showers, ambiance, wifi and daily filtered water were great

strong wifi and just a short walk from the centre

decent enough wifi, water never got too hot but didn t really bother us

decent wifi clean helpful staff

quiet, super clean, nice design, garden, good wifi and amazingly helpful staff

a clean room, a comfortable bed, a decent wifi connection

wifi could ve had stronger connection.

the bad wifi.

2) there's no working wifi

we had wifi as well

there was a wifi zone in my room, but i didn't really have much wifi coverage in my room

wifi not good

wifi was sometimes down

nice staff, great wifi signal great location

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

working wifi

the second one didn t have a good wifi connection and i found two roaches on the room

poor wifi

wifi in my room

even the wifi signal is low

for this price i would expect a better breakfast. it was pretty basic; bread, fruits and coffee

very good breakfast indeed

breakfast served a little late

julisa was amazing for helping us with tours and made a perfect breakfast

perfect location, staff were lovely and breakfast was very nice

no wifi in the rooms. some coffee would be awesome but not a deal breaker.

terrible wifi in certain areas of the hotel

great location, good wifi,

excellent wifi and co working space, ideal as i had a few days of work to do, nice to have a comfortable

i work on line and found the wifi and work space was top notch - even for bandwidth rich zoom calls - great views of the valley

says it has superfast wifi, but that was not true as it was a challenge to connect to do work

no wifi in room

no window , telephone or key for the safe in our room. wifi was too slow in the evening.

the location of the hotel was great. wifi was great. comfy bed. breakfast was good.

wifi didn t work in our room but we had mobile internet so for us it was not a problem

good breakfast

stly with google translation to spanish) and

i also didn't see the wifi until the day i was leaving

very quiet, very clean, excellent wifi signal

stable wifi,the water in bathroom is hot. clean the bathroom immediately.

specially in the room we had almost no connection

wifi in the rooms does not work, breakfast is not too extensive but a nice bite.

wifi speed is really slow :-

my only complaint is the weak wifi. bring a sim card if you need to work...

nice colonial building with spirit, clean rooms, good wifi and very tasty breakfast.

had good wifi

the beds are a killer for your back, the rooms insolation inexistent, we spent 8 hours with out wifi and tv, tv does not work and only in spanish if you are lucky, i was locked in my room for one

best part of my stay was the fast wifi, the rest was just ok

the wifi was weak - we could scroll the web most days but not take video calls

wifi sucked

wifi works in the room

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

limited facilities like no spa or pool, bathroom could have been a bit more spacious

the laundry service shrank/damaged my clothes beyond repair

they offer laundry services for 3-6 euros, depending on the load

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

couldn’t do laundry because it was saturday night and there is no laundry on sunday

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

- comfortable beds, clean rooms - breakfast was really good - great wifi - all in all this place was great

great pool. the staff is friendly. the rooms are very clean. the wifi is good.

wifi was awful

services, romo, wifi

is great, breakfast is amazing, and spa is so good, i really recommend getting a massage there

wifi worked well in our room next the the kitchen

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

wifi works

location, strong wifi, hot shower

caused some issues with hot water, no wifi and most of the last day in the dark

the rooms are very basic and the spa was closed

breakfast which can be taken in the downstairs cafe or the rooftop has a choice of set options

delicious breakfast

the staff was outstanding and the breakfast was delicious

hotel has restaurant and bar on site

good customer service resourceful and friendly my laundry was done ( for a fee)

we also benefited from an excellent (and super, super fast) laundry service for a very reasonable price

very easy on early check in

quality cotton bedding and there are laundry

great price for doing laundry

hot water, good terrace with sun chairs and tables to sit at, well equipped kitchen

room did not have a window to the outside but rather into the kitchen which was not made clear online

full size kitchen with everything i needed

large kitchen

the rooms are in a very good condition and the equipped kitchen is a big bonus

literally 2 blocks away from the arch and the main church/food market breakfast included was

very good location , very good breakfast , great service from the team .

the breakfast is great

the staff was super friendly and breakfast was delicious

staff was lovely, breakfast was tasty

placed next to public coffee and laundry room

laundry available per bag, small or big so not per piece

first room i was assigned was in a dark corner next to the laundry room

personal, my room was next to the laundry room and the stuff woke me up very early (they were talking and make so much

one extra point for the fast and good laundry service(60 quetzal) for a huge bag

that there will be a wedding (some part of the hotel would then not be accessible) no swimming pool

i loved the rooftop terrace bar and the wonderful seating area for meals

location and facilities. renewed classic palace. great breakfast

amazing breakfast! friendly staff! beautiful hotel!

view from terrace on the volcanos breakfast & food friendly staff good location

great location, comfortable beds, good wifi! staff we friendly and rooms were cleaned every day.

the room was a decent size, the bed was comfortable, wifi worked well, pillows were decent, location was great

the breakfast was delicious

happy staff, very clean rooms ( i stayed each end of my trip), lovely fresh breakfast

the breakfast is also really good value for being included in the room price

breakfast was great (large bowl of fresh fruit and yogurt and granola, along with fresh papaya

the location is perfect and the breakfast was great

the walls were thin and you could hear people outside very clearly, as well as the noise from the bar downstairs

there is a nice terrace where you can eat your breakfast and watch the volcanoes nearby

would have given this place 10/10 were it not for the loud noises coming from the bar downstairs when i was trying to fall asleep around 10-11 pm

room was the last one available so near the front and the noise of the bar, the street, and neighboring dogs

it included a lovely breakfast of fruit, toast, jam and coffee

also they charge 40q a lb for laundry which was literally outrageous

location is good, breakfast is great. employees friendly.

wifi on the room was not available except by a little corner by the window.

wifi is a bit spotty- it is almost everywhere in guatemala so no surprise

super friendly staff, wifi on common areas was very good

the hotel staff was very sweet and we enjoyed the wifi and the parking

very welcoming, secure parking

breakfast was not great and limited selection. bar is small and not very enticing

gym is a few doors away, rainbow cafe is across the street as is el deposito an excellent bar eaterie

room with small kitchen which was very helpful to have

like the location, kindness of the staff, peacefulness, spa massage fantastic, style of the building and spacious rooms

breakfast was poor, room not ready at check in time, coffeeshop and bar not open...

and beautiful garden courtyard- breakfast was nice and convenient to have included -lovely views on the terrace - quiet area away

lovely staff, delicious breakfast, i would stay here again every time i visited antigua.

it is possible to pay for laundry services

we loved the breakfast they had and the staff very very helpful with information about the town and where to go

it's a beautiful old villa with a lovely garden and the breakfast is great

the wifi was spotty every now and then but otherwise this place was perfect!

clean facilities, friendly staff, comfortable, and great wifi

good wifi pretty bedroom comfy bed helpful staff - readily available

the wifi works great

good stable wifi

building and rooms, super well styled and comfortable, amazing breakfast

access to porta hotel makes it perfect - pool, gym, breakfast and sauna there are

the breakfast and the view from the terrace the next morning was amazing

the hotel is small and quaint but we could use the porta hotel pool just down the road, we didn t realise this when booking - it is also a lovely hotel with

) my daughter and i had breakfast on the rooftop terrace each morning

she even offers delicious breakfast for low cost

friendly and very helpful stuff and the convenient spot, the useful extra services like laundry and the nice breakfast

also positiv is, the terasse, the good coffee, breakfast and smoothie

they have a own laundry and they wash everything after a customers visit - even the blankets

they also offer meals, laundry service, and airport shuttle although all three are extra cost

wifi worked great

the location was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

- wifi in the budget room is a bit weak

the wifi wasn t very strong in my room.

location, clean room, big comfortable bed, good wifi signal, cheap price

was great, the staff, the food, the location and the wifi

rooms with nice storage areas, big bathrooms with lots of counter space, lovely gardens, good wifi, wonderful free breakfast and great staff

room to noise they never gave me the wifi password

everything! room service, clean, comfortable, and felt safe

good breakfast, although not included for kids in the reservation

wifi is decent if you want to work and there is a restaurant at the front of the property which

great hotel, good location and cheap laundry service !

strong wifi

wifi poor at times

a bit hot when we were there but they had fans, good wifi

room, clean bathroom, comfortable bed, wifi strong, good location close to alot of restaurants, stores and spas if you are looking for

the wifi signal was weak.

wifi terrible

the bedroom had high ceiling, tv, ac, free wifi, hair dryer, safe, desk, small table and chairs

and steady wifi

gardens, friendly staff, excellent parking facilities in a town where is very difficult to

buffet) is phenomenal

lovely breakfast on balcony

the breakfast was excellent and we enjoyed eating on the roof for the views

the breakfast is like you are eating from your grandma’s home delicious and filled with love

breakfast was huge

beds were very comfy and a nice view for breakfast

we also loved the breakfast in the mornings, cooked fresh as you come to the kitchen - scrambled eggs, refried black beans, bread, fried plantains, and coffee

kitchen equipment is mostly broken

there is also a nice kitchen area and the terraces are nice to sit out and have breakfast

cleaning the fact that we had our own kitchen living room and garden to relax also a terrace was

there was a broken window that didn't open and one window that opened into the laundry room

they offer a laundry service, and have complimentary tea and coffee for most of the day

basic kitchen and a very good and fast laundry service

they even offer a cheap laundry

cleanliness, warm staff, quiet sleep, laundry service is a plus, and of course its location

laundry service was clean(after volcano hike we really need this

the way the bill was itemized to reflect food charge

good wifi

eakfast advertised as included free), wifi charge, though again advertised as included, an lastly room cleaning

the wifi connection in the bedrooms was not good

the wifi

the location was fine and the laundry service offered was good.

even they don’t offer breakfast, they have common tables, microwave and coffee for self service

breakfast or at least free bottled water & coffee in the morning.

are basic but clean, smells like fresh laundry as soon as you enter

breakfast was delicious and the location is great

was very friendly, the facilities were clean, and breakfast was very yummy

breakfast was great

the breakfast was delicious

perfect location and lovely breakfast. clean and comfortable bedrooms.

the hotel offers an excellent and delicious breakfast. the hotel was clean, quiet and very nice.

breakfast was extensive and lovely, freshly prepared every morning

new trendy hotel in the heart of antigua - staff v friendly - nice breakfast with absolutely superb views on the

we used the laundry service the hotel recommended (and is affiliated with) and one shirt was damaged

breakfast was nice and you can eat on the terrace looking out to the volcano

laundry is located just 1 minute from hotel

the hotel was exceptionally clean. outstanding staff. breakfast and wifi were good.

non working wifi, you can hear everything happening around leading to interrupted sleep

no wifi or phone reception in the room

wifi was not working in the room, only in the

room doesn't have a/c, and the wifi reception doesn't work in the room

wifi and cold water!

in the morning if you're located in the first rooms, as people take breakfast in the alley the wifi is very

wifi was in an out and very weak

wifi was not working during our stay

the wifi connection is bad when you are in the back rooms.

location was great, and the room had everything i needed to be comfortable including a very good wifi