pool was not open.

with no room service or restaurant downstairs maybe put 2 bottles of water in the fridge and may be some

there was also a pool hall next to our room that attached a loud crowned at night and police were involved

in downtown, the free parking is next to the hotel

renovation noise early in the morning; very outdated changing rooms for gym and swimming pools

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

also, it would be nice to see paper towel and a dish towel added to the kitchen

the kitchenette and coffee maker were very handy

they did the laundry on the clothsline every day

needed to ask for more supplies for kitchen and shower that were supplied immediately but not exactly as needed for the

room with a fully equipped kitchen and settings for four

room (bathroom, beds, t v, wifi, air (remote control) ,heater in bathroom, coffee machine), the personnel, the location (right (+) free wifi (-) not important, since the wifi worked well for our laptops (+)fast wifi friendly staff (+)the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi. (-) looked like they had wifi but couldn t find anyone to ask

the drive from montreal was easy, plenty of parking

lots of parking

control) ,heater in bathroom, coffee machine), the personnel, the location

the pool

clean, very friendly and helpful staff. great breakfast.

tile around the pool was extrenely slippery

breakfast was good; glad there was gluten-free bread

the hotel itself is clean, modern and warm feeling with a decent breakfast included

the pool was incredible and loved that it was salt and not chlorine

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

pool, sauna, cleanliness, modern, quiet, gym did the job, close to montreal

staff was friendly and super accommodating. easy late check out and bed was so comfy!

that the indoor swimming pool and sauna were closed due to the health regulations during the pandemic

cleanliness. the pool, sauna and gym were opened this time. we love it

rooms were large, the front desk and housekeeping staff were friendly and helpful, the pool and gym were nice amenities

good wifi signal

beyond this, the value for money, ambiance, and amenities

my hands after handling the tv remote, and opening doors etc), aging, dated facilities, poor wifi, and pleasant-enough but overall indifferent staff

the wifi was very poor keeps disconnecting

the wifi was okay but spotty at times

it had a full kitchen, which was a nice

comfortable layout with a small kitchen in room 10

room was incredible with two queen beds, a sofa and a big kitchen and a large bathroom

welcoming host. clean and spacious rooms. comfortable beds. equipped kitchen. large fridge.

breakfast should have scrambled eggs and pancakes

breakfast was satisfactory, not exceptional

breakfast was great. lovely dining room.

for the breakfast, the egg that i chose was already bad. but the rest was good.

breakfast was great ,location was perfect for me.

i suggest the hotel offers higher speed internet and powerful wifi modem to cover all rooms reliably

breakfast not included, wifi was slow and unreliable, staff could be friendlier.

free parking , free wifi

bed was comfortable and wifi was good

to access, free parking and wifi, clean rooms, nice shower products, good water pressure

room was spacious; bed comfy; pillows great; breakfast okay although the lady in charge of breakfast was wonderfully accommodating

good room, well clean and pool is amazing.

it was fresh, clean and comfy! and the shuttle too! given an early check in; no hassles.

we used the shuttle service to avoid driving to the airport

the shuttle doesn't run on a set schedule - have to call and ask for a pickup

is really an amazing place but it was perfect for me and my wife for an overnight stay with free shuttle to airport

the breakfast was delicious with a variety of fresh options, and the staff were incredibly friendly and

even with shuttle service, the staff was very accommodating with offering ubers or taxi due to the shuttle

clean, quiet, shuttle to the airport, easy underground parking for a week, while we were on a trip

shuttle has limited hours of operation

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

convenient location, restaurant and bar on site, beds decently comfortable, great value.

i had a very early flight next day so sat there for 15 minutes at the bar while no one helped me

needed a fitness centre

very spacious clean, quiet room, wake up call, restaurant and bar on site

the bar and food

unfortunately pool was out of order

excellent fitness room. one of the best i have seen in a reasonable cost hotel.

free airport shuttle and very friendly staff

the pool should have more lighting at night.

24 hour free airport shuttle and amazing front desk staff.

friendly staff and free airport shuttle was perfect

clean, well place, shuttle for airport

breakfast food wasn't that good either. poor choice of bread. only white bread offered.

staff at the concierge desk, the kitchen and shuttle drivers

the breakfast was a little lack luster but it served the purpose

sevice, great hospitality with all staff, good shuttle service, and very understanding and flexible workers at the reception

advertised they have a free airport shuttle, but don’t

the coordination between the hotel and the airport shuttle

do not trust the shuttle time. if you are in a hurry take uber or taxi.

fast wifi

wifi is worst

wifi did not work. pool was not open. maybe update the website.

the room is not clean , a pizza box in closet. and the wifi network is poor.

the wifi was good, the food was good

overall, i would especially recommend this hotel to those traveling with pets

the pool is really awesome!

they provided parking and shuttle service to the airport

pool with my kids

convenient, very helpful and friendly staff, free airport shuttle.

there was kitchen in the room which includes microwave, stove and refrigerator.

kitchen stove caught fire when turned on due to lack of cleanliness

but it had some problems in locking the door and there was an annoying noise coming from the kitchen (probably related to the fridge or something analogous)

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the basics provided; a proper dining table (useful to work

my kitchen had no appliances to cook or eat

i didn't do the breakfast thing

it’s also a plus that they offer ev charging on site

the spa bathtub

at first i was excited about the room as it had a spa tub and was a decent size room

modern and the spa bath

room had a beautiful bathroom and an awesome spa tub

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

tv and wifi great

free parking, wifi, clean and modern hotel

excellent beds and linens! bathroom very nice! tv and wifi great! parking was free!

lamp didn't work hvac noisy had to ask how to connect to wifi no guide on tv

beautiful room overall. easy wifi. helpful staff. perfect location.

i enjoyed having a complete kitchen in our room including dining table

super comfortable, gym facilities good, swimming pool great for the kids, and most of the staff was really helpful and

pool was clean and rooms very neat and clean also

fantastic view large room nice gym decent breakfast staff very friendly very good quality/ price in a calm neigborhood starbucks just in

pool and work out room is great. excellent restaurant.

i enjoyed the pool and

size, layout, shower, lighting, towels, corridors, parking, location, staff, gym, pool, decor, washroom size, lobby,entrance, simplicity of temperature control

nice clean room. clean gym.

breakfast at the bar felt short staff

room was a great size for three adults. staff friendly and helpful. really good gym facilities

swimming pool and sauna needs more cleanliness and care

in-room kitchen was very nice, though we only used the refrigerator

pool water could've should've been warmer and

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

location, room and the grandkids loved the pool.ud83dude00

no pool or gym

breakfast was in to go boxes that had toast, yogurt, juice and fruit

it's dusty,the swimming pool is dirty and the gym

wish the pool was hotter.

hot food as an option and associated price for me to decide if i really need a hot breakfast.

breakfast room

quiet room, temperature controlled, comfortable bed, roomy bathroom, nice continental breakfast.

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

reception and breakfast area were really great

were super helpful, we arrive early in the morning & they allowed us to do early check in

were able to get an early check in with no problem

spa was wonderful. room very clean

understand that this is not a fancy motel, there is no pool or restaurant on site; it is basic, safe, clean accommodation with free parking

front desk lady was very nice in greeting, spa tub was very nice

self service laundry is available at no extra cost

i used the gym space, which was in good shape

good gym

free laundry facilities too

confortable bed and loved the kitchen equipment. everything i needed to feel at home.

the wifi was weak, should be better

the wifi was not working in our room

lovely old building, great helpful staff, good wifi.

free open wifi

wifi connection was really bad

room was amazing we had been given an upgrade and wow, we had a massive bed, kitchen facilities a jacuzzi bath and loads of space, plus access to a nice pool

the food was excellent and the bar was great

we had the hotel condo which had a kitchen and washer dryer

ev chargers in parking

gym has a carpet floor breakfast is poor bathtub could not be used, only the shower

i was sent by staff all over the building to look in different laundry rooms for one

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

there is laundry and kitchen you can use as we bought food to heat up

laundry costs $4

very friendly staff. good, clean rooms. free laundry. good price.

room service food and staff were on point

pool and sauna were not available stating from january 5th

the gym facilities have been the best out of all the 5 star hotels we have stayed at

hotel was modern, new and very clean. the spa was 5 star experience.

staff person we met

wifi is complementary, and shower pressure is also very strong

when your paying that kind of money the bar fridge should be no charge

dio, kelly, the room service staff, the doormen, the housekeeping staff

great to have a nice pool too since it was so hot when we were in town

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

room was a good size and the breakfast was surprisingly more than expected

my kids and i had to wear our slipper the whole time in the room

breakfast area is extremely small

the breakfast offered is decent

my kids especially enjoyed the sausauges

wifi sucked

very poor wifi connection

only complaint: the free wifi was very slow and drop often. but they do offer a paid internet.

wifi was so bad i couldn't even send emails and there was an extremely loud party in the hotel

offering high speed wifi access at extra costs is outdated

i didn t like the wifi shutting off every minute when i would put down my ipad.

a bit of an issue trying to use the display on the treadmill - the wifi to it did not appear to be connected, and could not set up an account on it to track progress

wifi was awful, and the entertainment system was lacking, local tv only, no smart tv, no apps

wifi didn't work for the first two days

good wifi for office working

facilities were excellent and they offered a laundry service that was great for us

with kids), but that seems like the normal way to do it in quebec

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump control in room for

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

is beautiful, original wood paneled bar, lounge and dining room, but modern everywhere else

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

no breakfast or room service options from what i could tell

room service food disappointing- waste of money:,mushroom soup half cold half heated; beet salad

old building, warm and very comfortable, beautiful decor, spa bath was great

loved the spa tub and the comfortable bed. the location was perfect.

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

we had our own spa bath in our very spacious room and it was great

some fresh fruit at breakfast.

the breakfast

just shampoo, soap bar and body lotion

breakfast could be better. all bakery items offered looked burned or over cooked.

loved proximity to bell centre and bar george

the wifi was excellent

room and bathroom were very clean, easy to lock in to wifi

the wifi was very weak and hard to watch tv and use devices.

comfy bed, great wifi, good tv - couldn't have wished for anything more and at a great price too

wifi down for 1day.

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

staff was very kind and professional and the gym and sauna were great

loved the room service as well

great lobby and bar/bartenders very nice gym great housekeeping

not a deal break but a pool or rooftop deck would be nice.

location and amenities (pool and hot tub) were a plus

of a functional fridge, there's only a bar fridge that is already packed and doesn't go to safe low temperatures

do be careful when have kids as they have refreshments and snacks in room which are not free

lots of good amenities including pool, hot tub, sauna, and gym (and full spa but didn't have chance to use)

twin, high powered usb sockets at each side of the bed, the real fast and stable wifi, awesome gym and spa, efficient and quiet airco

wifi is slow, but other than that...everything was perfect

wifi is fine

wifi keeps disconnecting but staff are hrlpful

wifi didnt always work and room too warm. like to sleep with a cooler temperature

gentleman working at the front was not, he kept telling me that my name was incorrect thus the wifi didn't work

good wifi

wifi wasn't strong, cell kept cutting out

bit noisy in the mornings, patchy wifi, some staff really helpful, others not so much

great wifi liked hardwood

bed was comfortable. wifi worked well

the gym. no free weights or barbell / plates.

on the ground floor were so dirty - no water in the shower until maintenance fixed - i asked for early check in and was willing to pay extra but staff didn’t bother to try and help when i could

the gym is outdated. the restaurant has very poor breakfast.

the gym was closed

hotel lobby bar closed at 8:30pm on a tuesday

to pay for wifi in rooms but for our short stay i was glad because it kept me off my phone and allowed me to

wifi surcharges - anything over 3mb you get charge $12 cad should be more in line with other hotels

only fault we had with this hotel was charging for wifi

wifi needs upgrade for a faster speed and availability

that they charge for wifi

the breakfast is very good

amazing service from the breakfast team as well

proximity to work. pleasantly surprised with kitchen.

they do a very good breakfast buffet and have a guest laundry

days), the room was not serviced – not cleaned, the garbage was not removed (we have small kids

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

the location was perfect and we had everything we needed in the kitchen

kitchen was well equipped

slow wifi

wifi was a bit of a struggle. the

i did not have great wifi reception in my last stay; i was moved to a new room, no questions asked

the only real issue is that the wifi was a bit slow.

parking too expensive. wish it had been included. internet wifi signal could have been stronger.

the wifi did not work

every hotel i travel to offers free wifi

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for money

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

modern, clean, had everything that i needed. great bar and restaurant as well

the staff was ok, they were not very friendly. they do not have wifi in the lobby.

wifi was not available we tried serial times

hated the wifi.had to log in a million times a day

the wifi was slow and unstable.

the wifi as listed on the room tv could incur extra charges

location, in the heart of montreal on the doorstep of plenty of shops, restaurants, bars and music venues

by e-mail before you arrive; i didn't because there was a technical glitch but the staff in the bar downstairs (connected to the accommodations) were extremely helpful in getting the information

wasn't working so informed staff in the bar downstairs but had nothing to do with the place

also the food at the adjoining bar casa de popolo is exceptional and a must try when you're staying here

you'll find a good bar near the entrance and a

had to pay for wifi!

improvement areas: free water in room or reception, wifi should be free and our

wifi wasn't free

also liked the free wifi and 2 free drinks and anywhere in the hotel complex for signing up as a member

was excellent except for having to pay for wifi, at this price point it should be included

wifi services could be better.

wifi connection was too weak to use.

the wifi is horrendous.

good free wifi

wifi very poor in room

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

spacious accommodation with kitchen, comfortable.

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

there is no microwave and kitchen stuff or laundry facilities.

staff friendly and helpfull good breakfast clean wifi

great breakfast

the gym was clean, updated and just needed better

the reception area is fun/pretty ~ the roof top bar is great

comfy room and bed. room service.

gym and pool. breakfast was great

laundry

great breakfasts, vry courteous staff, laundry room excellent

room was self-contained with bedroom, bathroom and kitchenette

the pet fee was reasonable only at $30

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use it

no gym

room wifi, nice kitchen, plates and glasses.

spacious, clean, well appointed kitchen

the gym option is cool

was clean, beds were comfortable, bar was good, wifi was solid and easy to connect to netflix, lobby staff was friendly and helpful

free wifi. i like all expenses included, don't nickel and dime me

wifi was spotty and the connection kept crashing and no one at the hotel seemed to care

2024

to pay extra for wifi

breakfest and gym were great!

breakfast, laundry option, location downtown, sports facility

for the price, the gym is well-equipped with a yoga studio, cardio and lifting area

gym facilities were a welcome surprise, as i don’t remember them being advertised

great breakfast an gym

the kitchen, bar and second floor lounging area looked great but we never got a chance to try it

loved the swimming pool, spa and sauna, as well as the playroom

we loved the pool, sauna, and gym area

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

building is perfect, really loved the gym and pool

wifi was weak

staff weren t friendly

fantastic location, incredibly friendly staff, free wifi. beautiful property, unbeatable value.

towels are hard and knotty. wifi is slow

cept the doorman) feels a bit run down had to phone reception to get wifi to work small

there was nothing not to like. would have been good if the bar stayed open longer.

available, gym, jacuzzi and pool were great with a quick elevator system

the hotel hard a laundry..i was able too doo all my laundry here

with a lovely view of mont royal from the rooftop patio and about 20 minutes walk (with young kids) to old montreal and vicinities

the bar and bar service was friendly and pleasant

the decoration was trendy and the kitchen was suitable for making meals also

excellent kitchen with everything we needed

bed was super comfy, blanket was very nice!! the kitchen was spectacular

are full cooking set in the well equipped kitchen

loved the space, shower, lovely kitchen, and roomy feel of the place. location was great!

location. breakfast. large room. kitchen. dining table. value for money. lifts.

suite was a great size lots of room for the kids breakfast was great the roof top was really nice

the kids loved the pool

rooftop pool and patio were fantastic, excellent workout facilities, on-site laundry was very useful

it has a very large bed and a kitchen

gym was described to be excellent, i found it rather small

zibo bar was serving free mulled wine when we came back from a walk and dinner at the tables outside and

really comfy beds, great lighting, like the soaps dispenser, 24h gym is excellent,

would have liked a little bar fridge to keep any drinks cold or food bought cold

the gym still really needs a set of 20lb dumbbells.

the room was better than expected. the wifi never drop once. i would stay here again.

there is a limitation of availale devices for the wifi. that's it.

having good wifi connection, good facilities, close to interesting tourist subject areas , easy to find food as

free wifi, clean hotel, quiet enough at night and spacious for 2 people

nit get wifi late night

wifi is working fine

eventually she asked me to connect to their wifi

each time i return to the hotel, i need to sign in again to the wifi.

the wifi was terrible, and we could not connect

the wifi was okay but could have been better, i know its free but at times it was very very slow and

i had no luck in connecting to their wifi.

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and the location was perfect

roof top pool, roof top bar, enormous room, very comfortable beds

pool and terrace, gym, location, room style, bed & begging, shower, auto light in bathroom, security in elevators,

hotel is quite modern, good facilities, the gymn is excellent, the room is confortable and clean

no information in the room about wifi, restaurant, or any sort of hotel guide

wifi was standard, excellent

the wifi didn t work for me

location, view, wifi

room was very big, wifi worked well

the staff were super nice. the wifi worked.

location, with nice, clean rooms and free wifi

property well located and the facilities are very good. staff are helpful. also wifi is good.

- spotty wifi

room size and cleanliness. friendly staff. free wifi . having a small fridge in the room.

room was great, gym was great, location is perfect, staff was super friendly all time.

i really enjoyed the bar area

great location and brand new hotel. well equipped gym. loved the robot house staff

bar downstairs is maybe the best part

the gym can be better maintained