tile around the pool was extrenely slippery

the rooms were very comfy. the staff very friendly and the breakfast was yummy.

everything amazing. breakfast was top notch

breakfast was lackluster

breakfast was good; glad there was gluten-free bread

it even has a kitchen with one electri burner, sink, microwave, toaster, dishes, cutlery, etc

the kitchenette and coffee maker were very handy

suite was well equipped, beds were comfortable, nice kitchen facilities

room is nicely laid out with a small kitchen, nice sink, microwave, fridge, and even dishes and utensils

needed to ask for more supplies for kitchen and shower that were supplied immediately but not exactly as needed for the

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

welcoming host. clean and spacious rooms. comfortable beds. equipped kitchen. large fridge.

it had a full kitchen, which was a nice

room was incredible with two queen beds, a sofa and a big kitchen and a large bathroom

comfortable layout with a small kitchen in room 10

pool, sauna, cleanliness, modern, quiet, gym did the job, close to montreal

everything was perfect, except for the personnel at the bar (really lazy fellows)

-can't wait for the bar to be

rooms were large, the front desk and housekeeping staff were friendly and helpful, the pool and gym were nice amenities

that the indoor swimming pool and sauna were closed due to the health regulations during the pandemic

breakfast could use a little bit more hot options, but otherwise good selection of snacks that are

location w/ kind staff - anticipated issue handling one field to be improved: breakfast quality and service was poor / did not fit to overall

for the breakfast, the egg that i chose was already bad. but the rest was good.

breakfast should have scrambled eggs and pancakes

breakfast was great. lovely dining room.

beyond this, the value for money, ambiance, and amenities

good wifi signal

the wifi was okay but spotty at times

hard to get a fast wifi...i was stuck using 2.4g

no wifi

room (bathroom, beds, t v, wifi, air (remote control) ,heater in bathroom, coffee machine), the personnel, the location (right (+) free wifi (-) not important, since the wifi worked well for our laptops (+)fast wifi friendly staff (+)the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi. (-) looked like they had wifi but couldn t find anyone to ask

rve yourself, no hot

the pool

control) ,heater in bathroom, coffee machine), the personnel, the location

it was a super humid day, and the pool was fantastic

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

thank you to mike for allowing us to park the trailer

there was also a pool hall next to our room that attached a loud crowned at night and police were involved

great underground and on ground parking

cleanliness and silence are a pro. swimming pool and fitness room are properly fitted.

room was comfortable but we were disappointed with the line up for the pool before checkout

breakfast, restaurant in same building, pool, easy walking to mall and other restaurants.

rooms are very small and poorly cleaned it has dust everywhere, the pool is icy and the spa is not hot at all and is very dirty

you can book the pool/sauna just one room at a time so it was nice having it to ourselves

kids toys in pool

and an odd and awkward shape and with kids jumping in you really had to watch them

that we have to ask a key pass to the pool and it is outdated

i suggest the hotel offers higher speed internet and powerful wifi modem to cover all rooms reliably

bed was comfortable and wifi was good

wifi was great too

wifi on the 4th floor was probably the worst i've had in all my travels

wifi was free

breakfast was included and was more than you would expect from a continental breakfast

outside, had to do 2-3 round trip around the gaz station and shop beside to find the entrance breakfast is more like a toast and pancake, would be good to add like scrambled eggs or something

the room is great and they even had a complimentary breakfast

wonderful pet friendly hotel with a lovely breakfast

free parking, free ev charging stations

arrived early to beat the snow storm on our date of travel only to check in and be informed there is a $50

the price of beer at the bar is absurd.

no real bar, just a small bar area served by reception

ahhh the parents where at the bar having

ahhh the parents where at the bar having

who checked us in and marianna who kept us company in the am while we waited for the airport shuttle

close to airport, free shuttle, good breakfast selection

great parking underground with lots of ev chargers.

the indoor pool is big - even has an aqua slide for people with children

the shuttle doesn't run on a set schedule - have to call and ask for a pickup

the breakfast

we loved the premises, the staff, and the breakfast.

hotel shuttle dropped us off at the hotel next door, bot fare but had snowed and it made difficult to

you need to call the shuttle and wait a long time at the airport.

only issue we had was the breakfast room was very small and with the hotel being so busy we didn't end up having breakfast

needed a fitness centre

were not comfy, could hear everything through the walls, pictures showed a fitness centre, no fitness centre anywhere, booked this hotel because of a fitness

very spacious clean, quiet room, wake up call, restaurant and bar on site

hours for restaurant and bar not great and would need improvement to be a real business

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

food was delicious, and the bar service was great

pool can only accommodate 10 people max and was not heated

free shuttle to airport is a plus

also, the hotel did not have room service available

but, the pool was great

get something to eat around anticipated tome of arrival of 10 pm - i had got the impression that bar with some food open until 11 pm (see photo below - stick on label saying that would close at 9

the screaming kids a couple of doors down that didn’t shut up till after 1am

didn’t like that it was advertised that there’s a bar and restaurant when there isn’t

breakfast was a huge disappointment. it was simply, cold and not fresh

booked 1 night and it included a warm/cold breakfast and airport shuttle

the breakfast was a little lack luster but it served the purpose

near the airport, free shuttle

shuttle service was great

breakfast is too simple

the coordination between the hotel and the airport shuttle

wifi is worst

wifi did not work. pool was not open. maybe update the website.

fast wifi

one thing that i didn't like was that the wifi was just way too slow for the price i was paying for the room

wifi did t work for some devices

the description of room indicated pool view but it was not. it was inthe back.

swimming pool is good and gym area and sauna is also good , safe parking.

the pool area was beautiful

they provided parking and shuttle service to the airport

like the older design being built around a courtyard and pool, but with rooms redone, it looks really nice

the rooms were large, lots of space, closets, and a full kitchen, staff is nice .

but it had some problems in locking the door and there was an annoying noise coming from the kitchen (probably related to the fridge or something analogous)

kitchen stove caught fire when turned on due to lack of cleanliness

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the basics provided; a proper dining table (useful to work

my kitchen had no appliances to cook or eat

lamp didn't work hvac noisy had to ask how to connect to wifi no guide on tv

free wifi was so-so, but they had a wired jack inside

free parking, wifi, clean and modern hotel

tv and wifi great

beautiful room overall. easy wifi. helpful staff. perfect location.

super comfortable, gym facilities good, swimming pool great for the kids, and most of the staff was really helpful and

proximity to restaurants gym proximity to airport

the breakfeast was anazing . the kids enjoyed it very much.

breakfast could be better.

spacious rooms, pool, breakfast options, convenient parking (paid separately).

nice clean room. clean gym.

the water in the pool were

size, layout, shower, lighting, towels, corridors, parking, location, staff, gym, pool, decor, washroom size, lobby,entrance, simplicity of temperature control

small swimming pool and fitness

i enjoyed the hotel amenities especially the gym.

in-room kitchen was very nice, though we only used the refrigerator

pool water could've should've been warmer and

love the idea that the hotel had kitchen appliances l also like that the breakfast was included in the package

breakfast would be depleted at least a hour before the end

the breakfast was nice and simple

limited parking. tiny pool and tiny gym. breakfast was not good enough.

with an entire hockey team with parents drinking in the hallway until well after midnight and kids playing indoor hockey in the

dirty, gym was closed, the breakfast poor and breakfast room terrible

we told the front desk we had to check out early in the am before breakfast they immediately offered to bring us a boxed breakfast to keep in our room fridge

the pool is great for kids and warm

value; the interior of the hotel is new and clean; the gym is well furnished; free indoor secure parking; good selection of breakfast food (included)

breakfast can be better.

it also had a gym

clean, accessible, lady at breakfast was extremely caring

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

the spa bathtub

that the spa bath didn't work

modern and the spa bath

room had a beautiful bathroom and an awesome spa tub

it’s also a plus that they offer ev charging on site

i didn't do the breakfast thing

pool and spa are really beautiful, staff are very friendly and professional, the room was comfortable and

my daughter she ´s like pool !

pool was great and kid friendly

spa was available to book and was very nice; good covid protocol

the hallways were neat and decent and staff is very respectful i loved my stay there i didn't eat breakfast there so i can't say anything about that but i do

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

i didn't like the gym room. was small and had only two equipment. no good venting and no water.

great breakfast in restaurant! very neat and clean.

very clean, comfortable and quiet. excellent breakfast included

the gym is not well stack there are no weights and can only be use at certain times because of

breakfast

suite, comfort beds, cleanliness, location, all pot/pan & kitchen essentials provided

their policy to use the gym.

the hotel is near a metro, about 25 minutes from downtown, with a modest gym that is accessible upon request from 7 to 20 o'clock

self service laundry is available at no extra cost

the cold water in the kitchen only dribbled out so when we washed our dishes we had to use extremely hot water (we did

it had a nice spa bath.

front desk lady was very nice in greeting, spa tub was very nice

were able to get an early check in with no problem

spa was wonderful. room very clean

mirrors on the ceiling and a spa bath in the room

location, in the heart of montreal on the doorstep of plenty of shops, restaurants, bars and music venues

by e-mail before you arrive; i didn't because there was a technical glitch but the staff in the bar downstairs (connected to the accommodations) were extremely helpful in getting the information

you'll find a good bar near the entrance and a

wasn't working so informed staff in the bar downstairs but had nothing to do with the place

also the food at the adjoining bar casa de popolo is exceptional and a must try when you're staying here

the wifi was not working in our room

wifi connection was really bad

excellent wifi, tv, coffee machine

nice staff, quiet room, good wifi

up for in friendliness, cheerful and extremely accommodating service, comfortable beds, good free wifi, and serious value: sure, you can find flashier, more

1- the tv was old and can not connect to wifi, cleaning= we were four people but there were not enough shampoo and soap for all of us

mited

wifi wasn t working the first night

wifi was fast but intermittent, road above parking dripped rust-water on my car.

there was ample free parking, free and good wifi

wifi is complementary, and shower pressure is also very strong

the bar was great

exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

one interaction with host at the restaurant/ bar on our first evening

the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

facilities were excellent and they offered a laundry service that was great for us

with kids), but that seems like the normal way to do it in quebec

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump control in room for

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

good room size! nice gym!

we were upgraded to an executive room at no charge and early check in was made available to us

small kitchen with 2 burner stove, microwave, refrigerator

you have to pay full at entrance, the path from garage to elevator is shared with full laundry carts (that's far from a welcome image), and the girl

were allowed early check in as we were coming from ottawa

there is a communal laundry with a pay system (although minimum spend is $10, but a load of washing is only 2

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

basic accommodation, but very good value for money, very comfortable bed, nice to have laundry facilities and then we were lucky to have toilet and showers next to us

laundry = they had laundry facilities, and supplied the soap and dryer sheets

room great location great no swimming pool

the gym is so poor

definitely not a deal breaker, is the lack of a pool.

bed. gym. bathroom. all spotless

enjoyed the bar and bar staff

room service menu was very limited especially if you stay for any period of time

the restaurant and bar weren t open in the evening while we were there.

couple of days before check-in) that the pool and sauna are in maintenance until the end of january

d nearly 24/7) -comfortable bed with

was made aware rather late

very clean, comfortable rooms. wifi was free, easy access, and reasonably fast. quiet!

wifi is fine

wifi is slow, but other than that...everything was perfect

wifi keeps disconnecting but staff are hrlpful

gentleman working at the front was not, he kept telling me that my name was incorrect thus the wifi didn't work

gym was old and needed maintenance.

location lovely staff small gym was perfect for a short stay

restaurant and bar closes early

the hotel is not the newest or best equipped ( although the gym has all you need to get the day started) but man i can te you the service and staff is amazing

the gym. no free weights or barbell / plates.

very poor wifi connection

wifi was so bad i couldn't even send emails and there was an extremely loud party in the hotel

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

only complaint: the free wifi was very slow and drop often. but they do offer a paid internet.

great wifi, comfortable bed, nice staff

breakfast was 2 delicious croissants that are seated outside your door each morning

clean cultured and treat you with respect very good breakfast and nice staff highly

location, spacious room, cleanliness, breakfast

there is a good restaurant downstairs and a great bar next door

breakfast standard continental but hood start to the day.

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

well, situated, clean, comfortable beds and very nice bathroom. the gym is useful too.

ybe with a qr code of some sort on the room desk

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

excellent service from the footman to the front receptionist to the room service

that they charge for wifi

wifi surcharges - anything over 3mb you get charge $12 cad should be more in line with other hotels

to pay for wifi in rooms but for our short stay i was glad because it kept me off my phone and allowed me to

the barest minimum, chocolates or small cookies in the room, real cream/milk in the fridge, free wifi

wifi needs upgrade for a faster speed and availability

the gym need more equipment for training

i love that the room had a kitchen. when traveling with kids this was important.

the breakfast is very good

amazing service from the breakfast team as well

kitchen is small but you can get everything you want

have stayed in dozens and dozens of choice hotels and found breakfast disappointing

we were there with 3 kids , we were wearing masks and could still smell this

the website said that there's a gym on property

the kids felt specifically bad

gym and no pool.

a bit of an issue trying to use the display on the treadmill - the wifi to it did not appear to be connected, and could not set up an account on it to track progress

i didn t like the wifi shutting off every minute when i would put down my ipad.

wifi was awful, and the entertainment system was lacking, local tv only, no smart tv, no apps

the view, the big windows and the beds. the free wifi.

wifi didn't work for the first two days

room and bathroom were very clean, easy to lock in to wifi

flawless wifi, good sound insulation

wifi was very good

the wifi wasn't working. the double beds were not big enough to fit two adults.

the wifi was very weak and hard to watch tv and use devices.

bit noisy in the mornings, patchy wifi, some staff really helpful, others not so much

free wifi so bad. it was low speed, difficult connection.

wifi wasn't strong, cell kept cutting out

the wifi works well but occasionally cuts out.

good wifi

the wifi did not work

every hotel i travel to offers free wifi

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for money

room service food was awful for the price you pay

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

kitchen was well equipped

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

the location was perfect and we had everything we needed in the kitchen

i did not have great wifi reception in my last stay; i was moved to a new room, no questions asked

slow wifi

the only real issue is that the wifi was a bit slow.

wifi was a bit of a struggle. the

wifi didn't work on my phone, but did on my computer

super clean. amazing pool and outdoor hot tub and rooftop patio.

who helped us find what we needed in montreal, and ekaterina at the front desk and jane in the bar who were extremely helpful as well

the pool/sauna/outdoor hot tub are great

the pool and sunny area are beautiful unfortunately the rooftop hot tub was out of service.

do be careful when have kids as they have refreshments and snacks in room which are not free

old building, warm and very comfortable, beautiful decor, spa bath was great

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

loved the spa tub and the comfortable bed. the location was perfect.

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

we arrived from overseas and happily our room was ready for an early check in

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

nice location, good quality of rooms, small gym

we would like to have keys for balcony lock just as a precaution for the kids

nice facilities, pool, laundry

awesome decor, well outfitted kitchen, comfortable beds, lots of room. quiet building.

full kitchen but no basics,,,,cooking spray, tea spices

bed was super comfy, blanket was very nice!! the kitchen was spectacular

are full cooking set in the well equipped kitchen

the decoration was trendy and the kitchen was suitable for making meals also

towels in the pool loud ac at night, no netflix app for me to log in my account in the tv no slippers in the room

a great pool on the top floor to bring the kids

two bottles of water for the king room and a nicer bar downstairs..

the bar and bar service was friendly and pleasant

laundry room available

breakfast and access to gym

for the price, the gym is well-equipped with a yoga studio, cardio and lifting area

breakfast, laundry option, location downtown, sports facility

location, laundry, breakfast, staff friendliness and well informed

breakfest and gym were great!

wifi was spotty

wifi was spotty and the connection kept crashing and no one at the hotel seemed to care

2024

free wifi. i like all expenses included, don't nickel and dime me

was clean, beds were comfortable, bar was good, wifi was solid and easy to connect to netflix, lobby staff was friendly and helpful

staff friendly and helpfull good breakfast clean wifi

we also tried a gym room, which was very well equipped

complimentary breakfast was delicious, with bacon, eggs, little potatoes, smoothies, fruits, all sorts of breads,

super kudos to the manager of the rooftop bar who helped us get seating on a busy day as

the waiter in the morning for breakfast was not attentive to our needs.

paying for wifi in this day is ridiculous. that should be included with the stay.

i think the wifi should be free if you stay there - on some occasions it isn t.

also liked the free wifi and 2 free drinks and anywhere in the hotel complex for signing up as a member

everything worked out well - free wifi would be a nice touch.

having to pay extra for wifi

fridge with room rate, only 1 day of wifi

wifi was not available we tried serial times

the wifi as listed on the room tv could incur extra charges

no wifi? it's 2018.

the wifi was super fast too