room (bathroom, beds, t v, wifi, air (remote control) ,heater in bathroom, coffee machine), the personnel, the location (right (+) free wifi (-) not important, since the wifi worked well for our laptops (+)fast wifi friendly staff (+)the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi. (-) looked like they had wifi but couldn t find anyone to ask

the outdoor pool near the river, the bathroom, the location

it was a super humid day, and the pool was fantastic

were in room 24 facing the parking lot

the drive from montreal was easy, plenty of parking

only thing is the pool not heated like the website said.

the swimming pool was closed for no reason (it did rain for a short while but was sunny later), the

excellent breakfast...great restaurant next door...excellent view of the river...

swimming pool closed for no reason

breakfast was beyond amazing, loved the variety

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

the kitchenette and coffee maker were very handy

room with a fully equipped kitchen and settings for four

they did the laundry on the clothsline every day

needed to ask for more supplies for kitchen and shower that were supplied immediately but not exactly as needed for the

suite was well equipped, beds were comfortable, nice kitchen facilities

wifi in our room 107

the wifi was very poor keeps disconnecting

my hands after handling the tv remote, and opening doors etc), aging, dated facilities, poor wifi, and pleasant-enough but overall indifferent staff

no wifi

idge, microwave, tv, wifi) were all exceptional

rooms were large, the front desk and housekeeping staff were friendly and helpful, the pool and gym were nice amenities

cleanliness. the pool, sauna and gym were opened this time. we love it

had free ev

large rooms with comfortable beds. our kids had a great time with the pool toys!

that the indoor swimming pool and sauna were closed due to the health regulations during the pandemic

everything amazing. breakfast was top notch

of the cleaning ladies even asked us if she wanted her to clean our room while we left for the gym and pool, the women was so sweet

pool was closed

tile around the pool was extrenely slippery

very clean, easily accessible, wonderful staff, nice pool. great hotel.

room due to laundry machines running

breakfast was excellent

the free breakfast was very good. the beds were also very comfy.

keurig coffee, lol the gym room smells strongly of the plastics in the equipment.

it is always clean bed is comfortable and we get a great breakfast also the price was great

no wifi, no shuttle, no room service, room smelled musky, pool area needs attention

as stated before, no wifi, in the morning we were able to connect for few minutes and suddenly disconnected

it was very clean and friendly . we enjoyed our stay here free parking and wifi

dated rooms, out dated tv and other appliances, wifi signal or connection missing

airport was really bad more than an hour45 paid for wifi but didn t worked no excuses and pretend to be hilton

free airport shuttle

they forgot the kids’ desserts and didn’t do anything about it

very few luggage carts. no place for kids to play

said on line that there was airport shuttle and it was not available. had to take a taxi.

airport shuttle was right on time

the location and breakfast

friend asked if she could have some water from the kitchen/eating area at 9:45 right after the eating time was slotted and the worker was rude and

was traveling with my family (5 people, no kids) & we had 7 luggages

convenience to the airport and shuttle to airport and helpful staff.

maker gym free use of breakfast area after breakfast hours staff was super helpful location was close to

paying for the hotel wifi

bed comfortable, television large, wifi okay, walk in shower, good restaurant on the premises.

fastest wifi service. clean rooms and bathroom with standing shower.

the free wifi also had a strange upsell for getting into the hilton honors membership that was confusing

per night), that's unacceptable, and i never thought that

the breakfast buffet had better-than-the-usual offerings: the yogurt bar with many topping options, egg bites, belgian waffles instead of pancakes, real maple syrup,

nothing about the hotel. the shuttle service was a bit dodgy.

great location, clean, convenient bar, restaurant, and the airport shuttle was excellent.

shuttle to the airport was on time and driver was friendly and helpful

airport shuttle operated every half hour 24/7

best of all, i was given prompt shuttle service to the airport at 4:30 in the morning

the shuttle driver would not help me and i loaded all the luggage into and out of the van by myself

okay for a night near the airport. comfortable bed. good shuttle service. helpful staff.

shuttle service, immaculate room with a bathtub and shower, comfortable queen size bed

the shuttle to go to the airport ud83dudc4c

amazing staff and great breakfast!

breakfast and location

very close to airport and shuttle.

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

that didn’t have a shuttle service from the airport

says there's wifi, there isn't

the wifi service was good

the wifi was absolutely horrible

the wifi wasnt working the whole time, and there are times the keycars wont work, it wasnt demagnetized

wifi

didn’t like the way the receptionist talk to me and my kids but the other two lady was nice

customer service, breakfast

we enjoyed swimming and the gym

pool and gym were great

bar in shower was not attached to the wall and came off in my hand when i took a shower

pool, gym were clean and neatly maintained

hotel was super clean, specious and well equipped kitchen

rooms are so clean the pool and the patio place is well clean.

laundry machine stated that it takes coins but it wasn't working

the pool is very nice and in the gym there are laundry facilities

pool area was relaxing and the hot tub was great

all was good especially the bar lady

aside from that, i enjoyed using both the pool/hot tub and gym

the small breakfast area was very crowded in the morning!

the pool/hot tub and gym areas were also kept neat and clean

there was also a pool hall next to our room that attached a loud crowned at night and police were involved

cleanliness and silence are a pro. swimming pool and fitness room are properly fitted.

free parking right beside the hotel

excellent location , right in a bike path for cycling around the area , free parking

opening hours of swimming pool and fitness rather limited

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

evening cannot get wifi, call reception but no answer, bit disappointing in such hotel, but next morning wifi was good

i suggest the hotel offers higher speed internet and powerful wifi modem to cover all rooms reliably

wifi was great too

wifi on the 4th floor was probably the worst i've had in all my travels

bed was comfortable and wifi was good

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

, bar and restaurant); we just made it under the wire to catch a meal before the bar/restaurant

food was delicious, and the bar service was great

but, the pool was great

unfortunately pool was out of order

if the gym is open.

clean, well place, shuttle for airport

her with my kids

the fishes in the lobby are a good attraction for kids. free parking is available.

close to airport. on site bar and restaurant. continental breakfast was good.

to many other ihg hotels ive stayed at, this was on par with your typical hotel with a bonus own kitchen

everything. beautiful hotel. recommend. great breakfast. great pool.

the breakfast

we had a late flight that came in at 1am and they offered us late check out (which was free of charge)

is really an amazing place but it was perfect for me and my wife for an overnight stay with free shuttle to airport

needed a fitness centre

very spacious clean, quiet room, wake up call, restaurant and bar on site

the size of the room was impressive. nice little bar is on site.

i had a very early flight next day so sat there for 15 minutes at the bar while no one helped me

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

very clean and comfortable room and beads. washroom, gym and lobby great

room was spacious; bed comfy; pillows great; breakfast okay although the lady in charge of breakfast was wonderfully accommodating

location was perfect for my travel needs ,and the shuttle bus to the airport was very convenient

comfortable beds, a/c, friendly service, decent breakfast

it was fresh, clean and comfy! and the shuttle too! given an early check in; no hassles.

breakfast and location was ok but not very good other than that everything was ok i will come back

the staff, hotel, breakfast viere all great

area felt very industrial. breakfast could be better.

the coordination between the hotel and the airport shuttle

the breakfast could have been better and the wifi was not working and noone was able to fix it

wifi did t work for some devices

wifi is worst

wifi was terrible. room was not very clean and was very basic for the high price.

fast wifi

the wifi was good, the food was good

this to anyone who wants a clean, dog-friendly place to stay near the airport with free airport shuttle service, this is definitely the place to book

convenient, very helpful and friendly staff, free airport shuttle.

they provided parking and shuttle service to the airport

i needed both rooms to be communicating so that my father could keep an eye on my kids while driving my wife at the airport

please do not go there especially if you have kids

i didn't do the breakfast thing

at first i was excited about the room as it had a spa tub and was a decent size room

was very nice and spacious

that the spa bath didn't work

room had a beautiful bathroom and an awesome spa tub

it’s also a plus that they offer ev charging on site

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

mirrors on the ceiling and a spa bath in the room

were able to get an early check in with no problem

spa was wonderful. room very clean

front desk lady was very nice in greeting, spa tub was very nice

it had a nice spa bath.

the kitchen wasn't up to standard for me to use

bright room and i was upgraded to a spacious room that had a kitchen that i requested

my kitchen had no appliances to cook or eat

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the basics provided; a proper dining table (useful to work

there was kitchen in the room which includes microwave, stove and refrigerator.

my family enjoyed the breakfast

breakfast is good and fresh, and you could bring the take out box with you if the dining area is no

pool lovely

pool hours should start earlier for the early risers 9am feels late, 7am is better

there’s a laundry too which is very helpful

and new had a bar in the lobby 

mostly the pool

loved the pool and the large shower and comfortable king size bed.

i enjoyed the pool and

nice pool and gym

beautiful room overall. easy wifi. helpful staff. perfect location.

free wifi was so-so, but they had a wired jack inside

tv and wifi great

wifi signal was too poor

free parking, wifi, clean and modern hotel

same breakfast everyday.

a lot of chlorine in the swimming pool

reception area and very kind staff, the room with a modern style and fully equipped kitchen

breakfast is as expected (nice), location is somewhat distant from the nearest train station

the breakfast was nice and simple

the breakfast was very good

breakfast could be more exciting

the smallest gym possible and small pool and breakfast ends at 10am , if you get there at 9

no pool or gym

served breakfast

staff were incredibly supportive, both at the reception and during breakfast

hot food as an option and associated price for me to decide if i really need a hot breakfast.

i would like a better breakfast (for example scrambled eggs, cheese, etc)

breakfast room

breakfast can be improved. staff is super nice and helpful. overall good.

were helpful and could speak sufficient english breakfast was enough to get us through a long sunday raceday $350 for 2 people is a great price for

breakfast was wonderful and there's a nice outdoor garden to sit in the morning

lots of parking spaces, away from the city. good breakfast selection. nice staff.

also, so many mosquitoes inside the room and the parking area

lots of parking spaces, away from the city. good breakfast selection. nice staff.

at this hotel, especially when you have work meetings and deadlines to meet given that even your wifi was problematic

toilet was partially blocked. wifi erratic.

the only thing i will add is not having a good wifi connection and the tv was not working

wifi required registering so one would keep getting promo emails so i didn't use it

wifi hardly worked, not enough parking, only one card key worked for the room

the gym

we also did our laundry here - and the use of the laundry room was complimentary (including the detergent, etc

gym equipment was so poor

the oven in the kitchen would be nice.

self service laundry is available at no extra cost

no lights in the swimming pool room

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged as we had to be at family photos for a family wedding was

longer quality towel for the pool

pool and fitness area seemed good, but haven't used them

room was quite dusty and had no microwave in the room and no towels at the pool

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

nice gym

the pool is little bit small.

knew mini bar wouldn’t be but luckily we noticed in time

breakfast was great, hôtel pool was just what we needed.

would have used the hotel bar if it had been open, not closed due to covid

was spacious and clean, the bed was extremely comfortable, i really enjoyed the breakfast, the pool was lovely and very warm

breakfast arrangements non availability of plat3s and cutlery. the ironing pad was stained.

very clean hotel, beautiful kitchen with everything necessary to cook your own meals

one small downside: there were few vegan options at breakfast.

spacious room, clean and beautiful. nice kitchen as well.

breakfast baked goods were a little dry.

parking breakfast was excellent staff was friendly bed was comfy just off the highway, easy to get to

pet friendly, bed and breakfast

they had a great breakfast

bring back hot breakfast or more choices

no croissant during our breakfast

staff, pool equipment

the bed was very comfy. the pool facility was extra good

indoor pool, gym and restaurant plus breakfast.

only one elevator was working at times and very small so had to cram inside with the kids and other people just to go downstairs

love the swimming pool and the hot tub

nice staff, quiet room, good wifi

the wifi was not working in our room

wifi connection was really bad

free open wifi

lovely old building, great helpful staff, good wifi.

gym was a but dirty and one tread mill didn't work properly

looks like a apartment with full kitchen and tube on bathroom

30am, a guy at the front desk is kind enough to let us early check in

corridors were a little smelly, and the bar and the restaurant was closed on sunday, i had never heard that earlier

restaurant, coin laundry on-site

basic accommodation, but very good value for money, very comfortable bed, nice to have laundry facilities and then we were lucky to have toilet and showers next to us

laundry = they had laundry facilities, and supplied the soap and dryer sheets

in addition, the laundry facilities were clean

laundry costs $4

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

a little loud, gym was a treadmill and a broken elliptical

have stayed in dozens and dozens of choice hotels and found breakfast disappointing

no gym or business centre.

the gym was below basic, as well the breakfast, the constructions around the building

no bath tub so a bit challenging with young kids

i didn t like the wifi shutting off every minute when i would put down my ipad.

good wifi for office working

wifi was strong though and staff was very helpful

wifi didn't work for the first two days

wifi was fast

the gym facilities have been the best out of all the 5 star hotels we have stayed at

stayed in a high floor, but on friday night there was loud music from a bar across the street below

property still the best in my view in montreal in general i like everything the rooms the gym the

staff person we met

hotel was modern, new and very clean. the spa was 5 star experience.

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

loved the spa tub and the comfortable bed. the location was perfect.

we had our own spa bath in our very spacious room and it was great

only complaint: the free wifi was very slow and drop often. but they do offer a paid internet.

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

wifi was so bad i couldn't even send emails and there was an extremely loud party in the hotel

offering high speed wifi access at extra costs is outdated

wifi sucked

wifi is complementary, and shower pressure is also very strong

everything was excellent especially the room service and the room itself

great bar and restaurant.

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

rooms are great and have great wifi

wifi was very good

wifi down for 1day.

comfy bed, great wifi, good tv - couldn't have wished for anything more and at a great price too

room and bathroom were very clean, easy to lock in to wifi

there is water but it is listed in the menu as one of the bar items with a charge

clean pool and jacuzzi

pool and jacuzzi was also great to chill after long day

the pool is large and absolutely lovely and clean

food in the hotel bar and service in the bar area for breakfast and drinks at night

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

room service is very exceptional

the service was top notch, whether at the front desk or room service or the valet

well, situated, clean, comfortable beds and very nice bathroom. the gym is useful too.

in the bed were not the most comfy, would've liked a better/clearer access to room service menu

nice confortable bed and huge shower! breakfast was a nice bonus

the breakfast

location, spacious room, cleanliness, breakfast

breakfast standard continental but hood start to the day.

close to the underground city and many nice restaurants and bars

facilities were excellent and they offered a laundry service that was great for us

with kids), but that seems like the normal way to do it in quebec

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump control in room for

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

wifi was weak in the room, unfortunately, but almost ok.

bit noisy in the mornings, patchy wifi, some staff really helpful, others not so much

bed was comfortable. wifi worked well

the wifi works well but occasionally cuts out.

great wifi liked hardwood

was small but comfortable, staff were friendly, great service in the bar and i enjoyed the food too - who knew cold carrot soup could be so delicious

i was disappointed, because theirs no pool

a pool would have been nice

location is very central, the staff is helpful and friendly, and the bar and restaurant are excellent

ditto the gym, it was pretty limited

wifi didnt always work and room too warm. like to sleep with a cooler temperature

a power outage meant no lights, no use of the kitchen, no wifi

only thing that possibly could have been better was the wifi

wifi keeps disconnecting but staff are hrlpful

gentleman working at the front was not, he kept telling me that my name was incorrect thus the wifi didn't work

they have an indoor heated pool, gym and good breakfast, everything you need for a good stay

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

better if there is a coin laundry machine as we stay long

poor choice for breakfast and very small gym

clean, great breakfast, nice staff

the gym. no free weights or barbell / plates.

the gym is outdated. the restaurant has very poor breakfast.

location and pleasant staff , early check in time

hotel lobby bar closed at 8:30pm on a tuesday

gym was old and needed maintenance.

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

kitchen was well equipped

the location was perfect and we had everything we needed in the kitchen

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

on adjoining room interconnecting door meant we could here all of the swearing, not great with kids

another bad experience was the laundry service

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and front

we had to turn on the bathroom and kitchen fan to ventilate the room

the gym was great and clean

with how much we paid to stay, the wifi could have been free...

wifi needs upgrade for a faster speed and availability

extra charge for wifi was quite high, but it worked well throughout our stay

to pay for wifi in rooms but for our short stay i was glad because it kept me off my phone and allowed me to

great place but they charge for wifi.

tv was not set up with wifi, and it was old

wifi was a bit of a struggle. the

had issues with the wifi, but i m sure this could ve been solved if we had called the reception

slow wifi

i did not have great wifi reception in my last stay; i was moved to a new room, no questions asked

the wifi did not work

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for money

every hotel i travel to offers free wifi

great decor in and out. the bar and restaurant were also very good.

bar was right sized and responsive and cheerful service

hated the wifi.had to log in a million times a day

no wifi? it's 2018.

the wifi was super fast too

wifi was not available we tried serial times

the wifi as listed on the room tv could incur extra charges

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

there is no microwave and kitchen stuff or laundry facilities.

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

spacious accommodation with kitchen, comfortable.