the big swimming pool, serene and tasteful room decor and your very helpful, cheerful and accommodating staff

an outside service for laundry and no money retention in check-in

cleanliness. the pool, sauna and gym were opened this time. we love it

i was working • the tv cable connection cuts out unless adjusted repeatedly • noise from the gym weights dropping reverberates throughout the building • requests for room changes were met

everything was perfect, except for the personnel at the bar (really lazy fellows)

the wifi was okay but spotty at times

wifi in our room 107

good wifi signal

hard to get a fast wifi...i was stuck using 2.4g

repair, wifi did not work, phone to front desk did not work, room was in very poor condition needing

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

it was very clean and friendly . we enjoyed our stay here free parking and wifi

no wifi, no shuttle, no room service, room smelled musky, pool area needs attention

as stated before, no wifi, in the morning we were able to connect for few minutes and suddenly disconnected

airport was really bad more than an hour45 paid for wifi but didn t worked no excuses and pretend to be hilton

dated rooms, out dated tv and other appliances, wifi signal or connection missing

a laundry is available for guests

breakfast was excellent, with both protein, fruit and starch

it is always clean bed is comfortable and we get a great breakfast also the price was great

to complain about…the pillows were a little hard and lumpy, kind of like sleeping on a bag of laundry but we’ve certainly experienced worse in our travels

it was able to get a late check out which was so incredibly helpful. thank you!

hint of elegance, easily accessable, relatively close location to airport, large parking lot, breakfast included in the price

breakfast was lackluster

breakfast was good; glad there was gluten-free bread

enjoyed the pool, gym and free breakfast

of the cleaning ladies even asked us if she wanted her to clean our room while we left for the gym and pool, the women was so sweet

the kitchenette and coffee maker were very handy

also, it would be nice to see paper towel and a dish towel added to the kitchen

needed to ask for more supplies for kitchen and shower that were supplied immediately but not exactly as needed for the

they did the laundry on the clothsline every day

room with a fully equipped kitchen and settings for four

provided free drink every night. the shuttle to and from airport was on time.

we stayed over the weekend including monday and we have kids playing at the walkway outside our room and made it dirty

they forgot the kids’ desserts and didn’t do anything about it

couldn t fit my 2 kids and my husband and myself in that bed

shuttle to airport runs randomly not every 30 minutes at least

room (bathroom, beds, t v, wifi, air (remote control) ,heater in bathroom, coffee machine), the personnel, the location (right (+) free wifi (-) not important, since the wifi worked well for our laptops (+)fast wifi friendly staff (+)the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi. (-) looked like they had wifi but couldn t find anyone to ask

ght on the river), pool, fish pond, gardens, chairs at the side of the river, bar, breakfast

free parking

were in room 24 facing the parking lot

was good, the fact they had a ev charger was great

only thing is the pool not heated like the website said.

location is amazing, just needs a bit of a refresher. breakfast was good, beds comfortable.

breakfast provided, beautiful surroundings on the water, historical learning opportunity, quiet,

breakfast was beyond amazing, loved the variety

staff are helpful and nice :) breakfast was amazing

customer service, breakfast

the gym was very nice with new equipment, well lit and very clean

updated decor breakfast pool great for families

gym

lots of kids running around not too fast internet

the pool was nice and the gym great

staff were friendly and helpful the room was spacious and there was a kitchen we enjoyed the gym and pool too thank

the pool is very nice and in the gym there are laundry facilities

the pool is very nice and in the gym there are laundry facilities

the breakfast was a nice variety, the underground parking was a bonus in the winter and the pool and gym were clean and well maintained

the small breakfast area was very crowded in the morning!

there are great amenities, i was able to do all my laundry here- which was great after spending a week in europe and then 28 hours travelling

the pool/hot tub and gym areas were also kept neat and clean

the hotel was super clean, the breakfast was delicious and the amenities were wonderful

rooms are clean, great facilities and good breakfast. will come back for sure

friend asked if she could have some water from the kitchen/eating area at 9:45 right after the eating time was slotted and the worker was rude and

the lady working the breakfast the front desk workers the shuttle drivers

we had a late check out at 1 pm and luggage stored after that

arrived after 20hours in airports, with two young kids and our room was without eletricit

enjoyed the breakfast and the pickup from the airport and back to the airport the receptionist was very helpful

paying for the hotel wifi

per night), that's unacceptable, and i never thought that

had some trouble with wifi on my phone, but not sure if it's my phone

free wifi and printer in the business lounge made printing airline boarding cards and arrivecan forms a

the wifi was excellent

looked like he was running the bar also

nothing about the hotel. the shuttle service was a bit dodgy.

shuttle to the airport was on time and driver was friendly and helpful

beautiful room and shuttle every 30min to get to the airport

the breakfast buffet had better-than-the-usual offerings: the yogurt bar with many topping options, egg bites, belgian waffles instead of pancakes, real maple syrup,

i suggest the hotel offers higher speed internet and powerful wifi modem to cover all rooms reliably

breakfast not included, wifi was slow and unreliable, staff could be friendlier.

wifi on the 4th floor was probably the worst i've had in all my travels

evening cannot get wifi, call reception but no answer, bit disappointing in such hotel, but next morning wifi was good

free parking , free wifi

shuttle service was prompt, facilities are simple but adequate, staff is great.

best of all, i was given prompt shuttle service to the airport at 4:30 in the morning

the shuttle driver would not help me and i loaded all the luggage into and out of the van by myself

shuttle service, immaculate room with a bathtub and shower, comfortable queen size bed

shuttle was available at request

breakfast was fine and the location of breakfast room nice and bright

amazing staff and great breakfast!

beds comfort, breakfast and shuttle service

the shuttle service to the airport was a great plus

it does have a shuttle to airport

the wifi wasnt working the whole time, and there are times the keycars wont work, it wasnt demagnetized

the wifi service was good

wifi

the wifi was absolutely horrible

says there's wifi, there isn't

entrance directly from the parking

breakfast was good, and staff were very friendly & helpful. parking was good.

breakfast, location and staff are absolutely great. we loved it

also, so many mosquitoes inside the room and the parking area

good breakfast, parking and silent place

thank you to mike for allowing us to park the trailer

great parking underground with lots of ev chargers.

it was fresh, clean and comfy! and the shuttle too! given an early check in; no hassles.

pool was fun, the kids loved the water slide

close to airport, free shuttle, good breakfast selection

close to airport, free shuttle, good breakfast selection

you need to call the shuttle and wait a long time at the airport.

no airport shuttle at night.

even with shuttle service, the staff was very accommodating with offering ubers or taxi due to the shuttle

beautiful lobby and good breakfast

everything. beautiful hotel. recommend. great breakfast. great pool.

hours for restaurant and bar not great and would need improvement to be a real business

convenient location, restaurant and bar on site, beds decently comfortable, great value.

were not comfy, could hear everything through the walls, pictures showed a fitness centre, no fitness centre anywhere, booked this hotel because of a fitness

needed a fitness centre

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

fitness is small but ok and clean

least it is for international flights

timely shuttle pickup at the airport and back to the airport from the hotel

shuttle from trudeau airport, located relatively close to the airport, restaurant and bar on-site, server in the restaurant was a delight

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul

the screaming kids a couple of doors down that didn’t shut up till after 1am

get something to eat around anticipated tome of arrival of 10 pm - i had got the impression that bar with some food open until 11 pm (see photo below - stick on label saying that would close at 9

friendly staff and free airport shuttle was perfect

booked 1 night and it included a warm/cold breakfast and airport shuttle

close to airport, excellent shuttle service, very friendly staff

attitude on saturday, which is understandable because she had to deal with calls about screaming kids

when i asked for extra (2) got only one and the same one that they give at the swimming pool, small and not soft

ev charging onsite

the beds were great and the pool was an added bonus, especially nice with sauna to boot

the pool, the quiet location, how close it is to many stores and restaurants.

advertised they have a free airport shuttle, but don’t

also included breakfast

breakfast is too simple

the breakfast was a little lack luster but it served the purpose

area felt very industrial. breakfast could be better.

wifi was terrible. room was not very clean and was very basic for the high price.

wifi did t work for some devices

wifi is worst

fast wifi

one thing that i didn't like was that the wifi was just way too slow for the price i was paying for the room

kids running up and down halls well past 11pm, yelling

swimming pool,bar,breakfast,little shop,

we was waiting more than hour in the lobby with the group of kids

we used the shuttle service

as probably it would be unclean - i refused to have my daughter swim nor i would use the gym

time and effort wasted setting up the free wifi breakfast in a bag is not what i was looking for

poor wifi speed, losting connexion everytime

wifi required registering so one would keep getting promo emails so i didn't use it

the only thing i will add is not having a good wifi connection and the tv was not working

parking was ample and the in-room wifi was excellent

bright room and i was upgraded to a spacious room that had a kitchen that i requested

there was kitchen in the room which includes microwave, stove and refrigerator.

we found some piece of hair in the bed and there was no pillow cover, kitchen old and dated (we did not use it anyway but can be convenient ) no extra

that the room was really very spacious with a mini kitchen and a walk-in closet

but it had some problems in locking the door and there was an annoying noise coming from the kitchen (probably related to the fridge or something analogous)

just perfect, location is great! restaurant and bar choice make it a must.

the staff were friendly and the pool was amazing and warm!

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged as we had to be at family photos for a family wedding was

it has a lively bar

room was quite dusty and had no microwave in the room and no towels at the pool

-loved the facilities (pool, bar with live music, spesa shop, comfy bed room and

water in the swimming pool was cold

the pool and spa area

only one elevator was working at times and very small so had to cram inside with the kids and other people just to go downstairs

the hotel is clean, the swimming pool with the hot jacuzzi and the steam room were a bonus

parking was a hussle at night and breakfast was ok.

only think i didn't like was the battled water was in the bathroom instead of the kitchenette

very clean hotel, beautiful kitchen with everything necessary to cook your own meals

one small downside: there were few vegan options at breakfast.

free breakfast was acceptable

hot breakfast

parking breakfast was excellent staff was friendly bed was comfy just off the highway, easy to get to

breakfast, room and bed all are good stuff.

breakfast was tastsy

no croissant during our breakfast

great hotel, great pool

breakfast was great, hôtel pool was just what we needed.

clean, very beautiful room, the pool was warm, the hotel is very nice, the included breakfast was acceptable, the price was very

the continental breakfast was really nice too, a great plus

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed indefinitely

nice gym

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

laundry inside the hotel common area

excellent beds and linens! bathroom very nice! tv and wifi great! parking was free!

wifi + tv included

lamp didn't work hvac noisy had to ask how to connect to wifi no guide on tv

free parking, wifi, clean and modern hotel

free wifi was so-so, but they had a wired jack inside

the breakfast was delicious!

better than average gym

the breakfast server was so helpful

better if there is a coin laundry machine as we stay long

hotel was small so easy to get around with small kids

two good sized beds, a little kitchen with all the amenities

there were no instructions on how to use the lockers outside the gym and pool

the kitchen did not have enough plates, utensils, etc.

great gym and breakfast area

the indoor pool was a great size and depth and warm

nice pool and gym

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

the gym was great

the gym was very good, and the pool looked very nice although other people were using it

i enjoyed the pool and

the pool is small and gets quickly crowded rooms need more dusting/

breakfast is as expected (nice), location is somewhat distant from the nearest train station

was comfortable, breakfast was very good and the staff was very nice

breakfast would be depleted at least a hour before the end

the swimming pool and sauna were equally amazing

dirty, gym was closed, the breakfast poor and breakfast room terrible

it was clean & comfy. including the pool.

on site gym..recommend swipe key entry as kids in using equipment. could pose safety risk

the pool was very shallow.

with an entire hockey team with parents drinking in the hallway until well after midnight and kids playing indoor hockey in the

i didn't do the breakfast thing

at first i was excited about the room as it had a spa tub and was a decent size room

we chose this hotel because of the free ev charging.

that the spa bath didn't work

it’s also a plus that they offer ev charging on site

the spa bathtub

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

there was a continental breakfast and the sweet old lady in the dinning hall was super nice, says good moring to everyone

it also had a gym

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

clean, accessible, lady at breakfast was extremely caring

i would like a better breakfast (for example scrambled eggs, cheese, etc)

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

pool was not open.

2 long mirrors. large shower lots of hot water lovely location across from the bay easy parking

so open to public members) pool central location thoughtful and tasteful renovation with the modern conveniences included

parking was crowded, but ok

there was also a pool hall next to our room that attached a loud crowned at night and police were involved

front desk lady was very nice in greeting, spa tub was very nice

were super helpful, we arrive early in the morning & they allowed us to do early check in

were able to get an early check in with no problem

spa was wonderful. room very clean

it had a nice spa bath.

receptionist was very friendly, the room was clean, and the breakfast was delicious with a nice variety

liked the breakfast, i liked the fact the my parents who are above 65 years were given ground floor room

breakfast menu

breakfast was good and they are pet friendly

and delicious full breakfast

pool on river shore and calm

our family enjoyed the pool too

great view during breakfast, spa was amazing!!

especially loved the breakfast room overlooking the river with a nice warm fireplace

wish it had spa areas for younger children

there was a laundry machine and dryer in the basement available to use

good gym

the kitchen was stacked with everything

confortable bed and loved the kitchen equipment. everything i needed to feel at home.

free laundry facilities and very professional staff

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

smart tv is a plus with the free wifi

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

staff were respectful, courteous, the parking is large enough, the facilities clean enough, the noise level to a minimum and the price is

early noise from guys starting their equipment in the parking lot at 5 am.

excellent wifi, tv, coffee machine

wifi connection was really bad

also, the wifi didn't work very well for some of my stay

nice staff, quiet room, good wifi

the wifi was weak, should be better

the bar fridge isn’t cold

we were upgraded to an executive room at no charge and early check in was made available to us

the food was excellent and the bar was great

offer a room with a laundry machine and kitchenette great for a long stay with kids

laundry facilities on site

there is laundry and kitchen you can use as we bought food to heat up

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

there is a communal laundry with a pay system (although minimum spend is $10, but a load of washing is only 2

very friendly staff. good, clean rooms. free laundry. good price.

laundry = they had laundry facilities, and supplied the soap and dryer sheets

wifi is complementary, and shower pressure is also very strong

montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

pool is very small and the sauna was closed due to covid

the bar was also really nice

food on the room service was over priced for the quality of it, but the presentation was great

location, in the heart of montreal on the doorstep of plenty of shops, restaurants, bars and music venues

wasn't working so informed staff in the bar downstairs but had nothing to do with the place

you'll find a good bar near the entrance and a

also the food at the adjoining bar casa de popolo is exceptional and a must try when you're staying here

by e-mail before you arrive; i didn't because there was a technical glitch but the staff in the bar downstairs (connected to the accommodations) were extremely helpful in getting the information

with kids), but that seems like the normal way to do it in quebec

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump control in room for

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

facilities were excellent and they offered a laundry service that was great for us

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

the spa offers a complimentary treatment for tired legs and feet, truly rejuvenating

the gym facilities have been the best out of all the 5 star hotels we have stayed at

pool area was small .. and very busy its a small hotel ..

the restaurant and bar weren t open in the evening while we were there.

room service menu was very limited especially if you stay for any period of time

very poor wifi connection

wifi was so bad i couldn't even send emails and there was an extremely loud party in the hotel

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

only complaint: the free wifi was very slow and drop often. but they do offer a paid internet.

wifi sucked

friendly staff, nice room, excellent restaurant, very nice gym with fittness equipment from

a pool would have been nice

room service was quick

ebruary 8, 2023 dinner) as well as excellent the room service

enjoyed the bar and bar staff

bring hear plugs for the family and kids if you want a good night sleep

the kids felt specifically bad

good room good breakfast

the gym was below basic, as well the breakfast, the constructions around the building

a little loud, gym was a treadmill and a broken elliptical

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

well, situated, clean, comfortable beds and very nice bathroom. the gym is useful too.

excellent service from the footman to the front receptionist to the room service

excellent location, kind/knowledgeable/expert staff, the lively bar george with its beautiful wood finishes; rooms are clean, modern with fantastic features

amazing bar and restaurant. great bathroom

location, spacious room, cleanliness, breakfast

clean cultured and treat you with respect very good breakfast and nice staff highly

the breakfast bar is uninspiring but adequate.

there was shampoo in the bathroom but no little bar soaps to use for the sink

breakfast was 2 delicious croissants that are seated outside your door each morning

very clean, comfortable rooms. wifi was free, easy access, and reasonably fast. quiet!

a power outage meant no lights, no use of the kitchen, no wifi

wifi keeps disconnecting but staff are hrlpful

t took over two days of back and forth to get the proper wifi password for me

strong wifi

hotel lobby bar closed at 8:30pm on a tuesday

gym facility not that great

the hotel is not the newest or best equipped ( although the gym has all you need to get the day started) but man i can te you the service and staff is amazing

restaurant and bar closes early

in the room could not be opened - in the bathroom, there was cleaning staff hair everywhere - the gym has old, defective and badly maintained equipment - the gym is not

the view, the big windows and the beds. the free wifi.

wifi didn't work for the first two days

wifi was strong though and staff was very helpful

wifi was awful, and the entertainment system was lacking, local tv only, no smart tv, no apps

good wifi for office working

to pay for wifi in rooms but for our short stay i was glad because it kept me off my phone and allowed me to

wifi surcharges - anything over 3mb you get charge $12 cad should be more in line with other hotels

wifi great and tv fabulous

the barest minimum, chocolates or small cookies in the room, real cream/milk in the fridge, free wifi

only fault we had with this hotel was charging for wifi

comfy bed, great wifi, good tv - couldn't have wished for anything more and at a great price too

wifi was very good

the wifi was very weak and hard to watch tv and use devices.

flawless wifi, good sound insulation

room and bathroom were very clean, easy to lock in to wifi

location and breakfast was excellent

amazing service from the breakfast team as well

they do a very good breakfast buffet and have a guest laundry

location, great breakfast, exceptional staff

the kitchen was absolutely beautiful and well equipped. the continental breakfast was a bonus

the pool and gym were great additional benefits as well

nice gym with view of the city

the spa was lovely, and the gym a good size

and excellente appointed, with a huge 2x2m bed (same as home :-)) ), an expanded kitchen-like bar with fridge, sink, microwave, real expresso machine (making excellent coffee ), and dishes for

security friendly staff well equipped suites very clean pool and gym close to shopping and

the wifi works well but occasionally cuts out.

good wifi

bed was comfortable. wifi worked well

free wifi

wifi wasn't strong, cell kept cutting out

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

old building, warm and very comfortable, beautiful decor, spa bath was great

loved the spa tub and the comfortable bed. the location was perfect.

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)