so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

needed to ask for more supplies for kitchen and shower that were supplied immediately but not exactly as needed for the

room is nicely laid out with a small kitchen, nice sink, microwave, fridge, and even dishes and utensils

room with a fully equipped kitchen and settings for four

they did the laundry on the clothsline every day

also, it would be nice to see paper towel and a dish towel added to the kitchen

even though the room has a bar kitchen there is nothing at all in the cupboards

rooms were large, the front desk and housekeeping staff were friendly and helpful, the pool and gym were nice amenities

restaurant and bar in lobby but with covid it was open for takeout only

size of the room. indoor swimming pool

would prefer bar of soap in shower rather than body wash.

the wifi was okay but spotty at times

good wifi signal

my hands after handling the tv remote, and opening doors etc), aging, dated facilities, poor wifi, and pleasant-enough but overall indifferent staff

wifi in our room 107

the wifi was very poor keeps disconnecting

room (bathroom, beds, t v, wifi, air (remote control) ,heater in bathroom, coffee machine), the personnel, the location (right (+) free wifi (-) not important, since the wifi worked well for our laptops (+)fast wifi friendly staff (+)the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi. (-) looked like they had wifi but couldn t find anyone to ask

were in room 24 facing the parking lot

free parking

the parking lot was a little tight for my truck and trailer

pool is a plus after a day of driving

tile around the pool was extrenely slippery

we also asked for a late check out and there was no problem with that either since we were already members

the pool was incredible and loved that it was salt and not chlorine

amenities in the room and the sunday morning breakfast

nice indoor pool that the kids enjoyed

no wifi, no shuttle, no room service, room smelled musky, pool area needs attention

dated rooms, out dated tv and other appliances, wifi signal or connection missing

it was very clean and friendly . we enjoyed our stay here free parking and wifi

as stated before, no wifi, in the morning we were able to connect for few minutes and suddenly disconnected

airport was really bad more than an hour45 paid for wifi but didn t worked no excuses and pretend to be hilton

it was great having laundry facilities on site

it was able to get a late check out which was so incredibly helpful. thank you!

breakfast was excellent, with both protein, fruit and starch

friendly staff and great breakfasts

to complain about…the pillows were a little hard and lumpy, kind of like sleeping on a bag of laundry but we’ve certainly experienced worse in our travels

couldn t fit my 2 kids and my husband and myself in that bed

after check in we went to tour old montreal and during this time the kids only had light snacks

bar service was good

the room is very clean. breakfast was good and kids love the food

couldn’t fit my 2 kids and my husband and myself in that bed

only thing is the pool not heated like the website said.

location is amazing, just needs a bit of a refresher. breakfast was good, beds comfortable.

breakfast provided, beautiful surroundings on the water, historical learning opportunity, quiet,

breakfast was beyond amazing, loved the variety

staff are helpful and nice :) breakfast was amazing

customer service, breakfast

the gym was very nice with new equipment, well lit and very clean

updated decor breakfast pool great for families

gym

lots of kids running around not too fast internet

breakfast opened after we left

convenience to the airport and shuttle to airport and helpful staff.

airport shuttle 247

breakfast due to early international flight

i did not have a chance to explore hotel facilities and try breakfast; the hotel prepare easy breakfast to go for guests, who have early flight (biscuits,

very clean and staff very friendly and nice and helpful,the room has a good size for family with kids and was clean

it had grocery stores shopping area all that walking distance the breakfast was fantastic the laundry room our room everything was really nice and i have to thank abby at the front desk for

comfortable beds, full kitchen amenities, clean overall

the pool is very nice and in the gym there are laundry facilities

breakfast can be bit better

includes free breakfast, and has a nice indoor pool with a slide for kids

everything . i love this hotel and my child has so much fun in the pool and slide.

the hotel was super clean, the breakfast was delicious and the amenities were wonderful

rooms are clean, great facilities and good breakfast. will come back for sure

breakfast was very good, swimming pool and gym good, room was very comfortable and quiet

paying for the hotel wifi

per night), that's unacceptable, and i never thought that

had some trouble with wifi on my phone, but not sure if it's my phone

free wifi and printer in the business lounge made printing airline boarding cards and arrivecan forms a

the wifi was excellent

looked like he was running the bar also

nothing about the hotel. the shuttle service was a bit dodgy.

shuttle to the airport was on time and driver was friendly and helpful

beautiful room and shuttle every 30min to get to the airport

the breakfast buffet had better-than-the-usual offerings: the yogurt bar with many topping options, egg bites, belgian waffles instead of pancakes, real maple syrup,

best of all, i was given prompt shuttle service to the airport at 4:30 in the morning

shuttle was available at request

the shuttle was prompt

okay for a night near the airport. comfortable bed. good shuttle service. helpful staff.

shuttle service was prompt, facilities are simple but adequate, staff is great.

amazing staff and great breakfast!

& included continental breakfast, had a laundry machine and dryer on site, staff was super pleasant and helpful

also, the breakfast was good

excellent value - airport shuttle provided great service

breakfast was fine and the location of breakfast room nice and bright

free parking , free wifi

wifi was great too

breakfast not included, wifi was slow and unreliable, staff could be friendlier.

wifi on the 4th floor was probably the worst i've had in all my travels

bed was comfortable and wifi was good

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

room was comfortable but we were disappointed with the line up for the pool before checkout

great underground and on ground parking

free parking right beside the hotel

with no room service or restaurant downstairs maybe put 2 bottles of water in the fridge and may be some

convenient, clean, with ample parking

the wifi service was good

the wifi was absolutely horrible

wifi

the wifi wasnt working the whole time, and there are times the keycars wont work, it wasnt demagnetized

says there's wifi, there isn't

thank you to mike for allowing us to park the trailer

good breakfast, parking and silent place

breakfast was a treat with a nice selection

very clean,very good breakfast

the breakfast is also fantastic with various choices

one story unit with parking

the indoor pool is big - even has an aqua slide for people with children

who checked us in and marianna who kept us company in the am while we waited for the airport shuttle

location was perfect for my travel needs ,and the shuttle bus to the airport was very convenient

breakfast was fantastic with all things fresh

very clean, friendly staff, right off the highway, great pool for kids

room size and amenities with fully serviced kitchen; airport proximity; pool

even with shuttle service, the staff was very accommodating with offering ubers or taxi due to the shuttle

the airport shuttle is only hourly so we took a taxi on arrival for 30 dollars

is really an amazing place but it was perfect for me and my wife for an overnight stay with free shuttle to airport

you need to call the shuttle and wait a long time at the airport.

the size of the room was impressive. nice little bar is on site.

very spacious clean, quiet room, wake up call, restaurant and bar on site

convenient location, restaurant and bar on site, beds decently comfortable, great value.

needed a fitness centre

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

fitness is small but ok and clean

pool and hot tub very clean

the garden inn may have gotten a different rating but the service, the staff, the pool

shuttle from trudeau airport, located relatively close to the airport, restaurant and bar on-site, server in the restaurant was a delight

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul

large stains on carpet, holes in curtain, the worst toilet paper, stained iron board cover, gym should also open before 8 am

didn’t accommodate me for the change to make the laundry at the hotel

is good, there is a coin-operated laundry room and dryer，it's far from anywhere except the airport

staff at the concierge desk, the kitchen and shuttle drivers

no face clothes or towels first thing in the morning and you have to wait till the laundry brings them to you

the staff, hotel, breakfast viere all great

the coordination between the hotel and the airport shuttle

for a quick nights sleep before or after travelling, it is exactly what you need - plus, the free shuttle to and from the airport pays for itself in the room price, not to mention the free

shuttle service was great

sevice, great hospitality with all staff, good shuttle service, and very understanding and flexible workers at the reception

and an odd and awkward shape and with kids jumping in you really had to watch them

forced to pay the bar in room in advance when in the end i didn't even use any items

attitude on saturday, which is understandable because she had to deal with calls about screaming kids

the beds were great and the pool was an added bonus, especially nice with sauna to boot

that we have to ask a key pass to the pool and it is outdated

wifi is worst

the wifi was good, the food was good

wifi was terrible. room was not very clean and was very basic for the high price.

wifi did t work for some devices

wifi was poor, disconnecting frequently and slow

we used the shuttle service

overall, i would especially recommend this hotel to those traveling with pets

the gym was decent, and different games were also available outside

we was waiting more than hour in the lobby with the group of kids

the complimentary shuttle service to and from the airport was excellent

the only thing i will add is not having a good wifi connection and the tv was not working

good size room and with good wifi

time and effort wasted setting up the free wifi breakfast in a bag is not what i was looking for

wifi required registering so one would keep getting promo emails so i didn't use it

parking was ample and the in-room wifi was excellent

the rooms were large, lots of space, closets, and a full kitchen, staff is nice .

the kitchen wasn't up to standard for me to use

but it had some problems in locking the door and there was an annoying noise coming from the kitchen (probably related to the fridge or something analogous)

my kitchen had no appliances to cook or eat

bright room and i was upgraded to a spacious room that had a kitchen that i requested

longer quality towel for the pool

the staff were friendly and the pool was amazing and warm!

no lights in the swimming pool room

the pool the gym the breakfast the room the staff

the pool is for leisure, but ok

staff, pool equipment

great pool and hot tub, gym was great too

-loved the facilities (pool, bar with live music, spesa shop, comfy bed room and

clean comfortable room and hotel. the gym was also well maintained and equipment was great!

clean, modern equipment in the gym

i didn't do the breakfast thing

beautiful room overall. easy wifi. helpful staff. perfect location.

excellent beds and linens! bathroom very nice! tv and wifi great! parking was free!

tv and wifi great

wifi signal was too poor

free wifi was so-so, but they had a wired jack inside

modern and the spa bath

the spa bathtub

we chose this hotel because of the free ev charging.

at first i was excited about the room as it had a spa tub and was a decent size room

that the spa bath didn't work

breakfast arrangements non availability of plat3s and cutlery. the ironing pad was stained.

free breakfast was acceptable

one small downside: there were few vegan options at breakfast.

maybe they can look into breakfast menu which is suitable for all ages. not much option for kids

parking was a hussle at night and breakfast was ok.

pet friendly, bed and breakfast

breakfast was tastsy

breakfast, room and bed all are good stuff.

hot breakfast

great place to stay if going to place bell. breakfast was good!

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

nice gym

would have used the hotel bar if it had been open, not closed due to covid

the bar was lovely to have a drink at after a busy day

clean, very beautiful room, the pool was warm, the hotel is very nice, the included breakfast was acceptable, the price was very

breakfast was brought to our room in a bag consisting of an apple, yogurt, juice, and a very large

the breakfast bar needs new toasters!!

our kids loved it

breakfast could be better.

the breakfast was great. my kids liked the pool as well.

i actually took pictures of the crumbs and handprints in the kitchen as i was shocked to find such poor housekeeping in such a nice facility

kitchen area in room brilliant

nice pool and gym

the gym was very good, and the pool looked very nice although other people were using it

room was a great size for three adults. staff friendly and helpful. really good gym facilities

i enjoyed the pool and

the gym had variety and water replenishment station which was super convenient

was comfortable, breakfast was very good and the staff was very nice

the gym door motion sensor needs to be programed better. more selection of tv channels.

swimming pool and sauna needs more cleanliness and care

the breakfast was a typical continental style.

pool water could've should've been warmer and

clean, nice staff, pool

limited parking. tiny pool and tiny gym. breakfast was not good enough.

dirty, gym was closed, the breakfast poor and breakfast room terrible

the breakfast was very good

the pool is not heated which is the mean reason we book this hotel because of kids

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

laundry inside the hotel common area

basic gym.

pool

fact that there was no gym was a bit of a let down for me

the gym wss very small snd lacked some

the breakfast was delicious!

there was a continental breakfast and the sweet old lady in the dinning hall was super nice, says good moring to everyone

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

value; the interior of the hotel is new and clean; the gym is well furnished; free indoor secure parking; good selection of breakfast food (included)

it also had a gym

they had good breakfast and a fairly well equipped gym

front desk lady was very nice in greeting, spa tub was very nice

were super helpful, we arrive early in the morning & they allowed us to do early check in

were able to get an early check in with no problem

spa was wonderful. room very clean

it had a nice spa bath.

receptionist was very friendly, the room was clean, and the breakfast was delicious with a nice variety

liked the breakfast, i liked the fact the my parents who are above 65 years were given ground floor room

breakfast menu

breakfast was good and they are pet friendly

and delicious full breakfast

clean, staff were nice and very spacious 2 bedroom apartment with fully stocked kitchen (it even had a salad spinner

very clean and quiet, large room with small kitchen corner.

location is fantastic and the free laundry service is excellent .

free laundry facilities too

2 out of 4 of the machines in the gym did not work and the hotel does not care properly about the sport services

the bed was super comfy, really fresh and flaky pastry for breakfast

liked the room and spa a lot

pool was being filled the night we arrived.

beautiful outside pool ,the view of the river

breakfast need meat!

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

smart tv is a plus with the free wifi

location was convenient, there was a lot of parking spaces, the room was clean, the wifi worked well, it was affordable and the staff were nice

staff were respectful, courteous, the parking is large enough, the facilities clean enough, the noise level to a minimum and the price is

early noise from guys starting their equipment in the parking lot at 5 am.

excellent wifi, tv, coffee machine

wifi connection was really bad

also, the wifi didn't work very well for some of my stay

nice staff, quiet room, good wifi

the wifi was weak, should be better

the bar fridge isn’t cold

we were upgraded to an executive room at no charge and early check in was made available to us

the food was excellent and the bar was great

offer a room with a laundry machine and kitchenette great for a long stay with kids

laundry facilities on site

there is laundry and kitchen you can use as we bought food to heat up

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

there is a communal laundry with a pay system (although minimum spend is $10, but a load of washing is only 2

very friendly staff. good, clean rooms. free laundry. good price.

laundry = they had laundry facilities, and supplied the soap and dryer sheets

wifi is complementary, and shower pressure is also very strong

montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

pool is very small and the sauna was closed due to covid

the bar was also really nice

food on the room service was over priced for the quality of it, but the presentation was great

the gym facilities have been the best out of all the 5 star hotels we have stayed at

the room service choice and quality was ok ish, not as good as i know from other four seasons

the location, the gym, the concierge, the valet

d nearly 24/7) -comfortable bed with

hotel was modern, new and very clean. the spa was 5 star experience.

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

with kids), but that seems like the normal way to do it in quebec

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump control in room for

facilities were excellent and they offered a laundry service that was great for us

very poor wifi connection

great wifi, comfortable bed, nice staff

the wifi lol

offering high speed wifi access at extra costs is outdated

wifi sucked

room was a good size and the breakfast was surprisingly more than expected

bring hear plugs for the family and kids if you want a good night sleep

my kids especially enjoyed the sausauges

there could have been a pool or hot tub in gym!

no gym or business centre.

bed. gym. bathroom. all spotless

enjoyed the bar and bar staff

room service stopped by way to often.

parking for one day so expensive u can find in near by 20$ but i hope includes to room price no pool i give 4

location is very central, the staff is helpful and friendly, and the bar and restaurant are excellent

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

no breakfast or room service options from what i could tell

the gym was well appointed and we used it twice during our stay

the bathroom is fantastic and bar george is stunning!

excellent location, kind/knowledgeable/expert staff, the lively bar george with its beautiful wood finishes; rooms are clean, modern with fantastic features

breakfast standard continental but hood start to the day.

breakfast was 2 delicious croissants that are seated outside your door each morning

clean cultured and treat you with respect very good breakfast and nice staff highly

there is a good restaurant downstairs and a great bar next door

loved proximity to bell centre and bar george

wifi was awful, and the entertainment system was lacking, local tv only, no smart tv, no apps

wifi didn't work for the first two days

wifi was fast

wifi was strong though and staff was very helpful

good wifi for office working

also, the wifi is pretty

wifi keeps disconnecting but staff are hrlpful

strong wifi

a power outage meant no lights, no use of the kitchen, no wifi

wifi is fine

the gym. no free weights or barbell / plates.

gym has decent machines

location lovely staff small gym was perfect for a short stay

the bar and cafe downstairs were great

facecloths from previous inhabitant still draped over shower bar - staff said they don't collect towels etc draped on bar, only if on floor or in tub

the wifi was very weak and hard to watch tv and use devices.

had a problem to hook on the wifi and there is nobody on the premises to help

rooms are great and have great wifi

wifi down for 1day.

flawless wifi, good sound insulation

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

old building, warm and very comfortable, beautiful decor, spa bath was great

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

we had our own spa bath in our very spacious room and it was great

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

extra charge for wifi was quite high, but it worked well throughout our stay

wifi great and tv fabulous

wifi is costly, but is free in the lobby

to pay for wifi in rooms but for our short stay i was glad because it kept me off my phone and allowed me to

the barest minimum, chocolates or small cookies in the room, real cream/milk in the fridge, free wifi

there is water but it is listed in the menu as one of the bar items with a charge

i really enjoyed it with my kids shoot out to antoine

the spa was lovely, and the gym a good size

the pool and sunny area are beautiful unfortunately the rooftop hot tub was out of service

the gym was too narrow and no bars

by e-mail before you arrive; i didn't because there was a technical glitch but the staff in the bar downstairs (connected to the accommodations) were extremely helpful in getting the information

wasn't working so informed staff in the bar downstairs but had nothing to do with the place

also the food at the adjoining bar casa de popolo is exceptional and a must try when you're staying here

you'll find a good bar near the entrance and a

location, in the heart of montreal on the doorstep of plenty of shops, restaurants, bars and music venues

great laundry services and nice compact gym

days), the room was not serviced – not cleaned, the garbage was not removed (we have small kids

breakfast is a bonus good coffee lots to choose from, fabulous location, great staff!

guest laundry came in handy

kitchen is small but you can get everything you want