balcony, pool

clean comfortable, patio, laundry.

usually have no issues when i stay here, except i usually rqst a room by the laundry rroom and never get it

family visiting with small kids

pool for kids and young teens to swim in and lots of stores nearby for shopping like target, ulta beauty,

i wish the pool had been bigger!

the room was clean. staff was nice. pool was clean. great location from our venue.

nice pool

didn't like the fact that i booked here because i was told the pool was open (meaning usable) and when i got there it wasn't

a bigger pool ! but space is prohibited.

the wifi is absolutely terrible do not depend on a reliable wifi connection

it s a working progress, but for the price i paid i had a king size bed, cool a/c, hot bath, wifi and regular scheduled tv

parking lot was well lit

good customer service and room service. felt comfortable.

they always let me have late check out and they never hassle for anything and i have 2 toddlers that are extremely loud and

wifi was not working good in the back

the wifi was weak but overall it was a pretty good.

i was unable to connect to the wifi

wifi was terrible

wifi

no hair dryer or fridge. pool not yet open to public.

great staff need a pool

pool was great and everything around .

the pool

the pool not being in use that's all

bathtub, on-site laundry

they got laundry on site microwave and vending

was totally blown away thought it was going to suck but they had clean towels, soap, shampoo, laundry, vending machines, and even a microwave in the laundry room but it was accessible

motel was very basic with updated bathrooms and did have on-site laundry

and if they have laundry room i wasn't unable to figure out where it

wifi not working

wifi did not work at all.

clean, hot water, good water pressure, no wifi problems, close to fast food and liquor store.

the cleanliness and the special breakfast time with such a variety of healthy food to choose.

kids get so bored because of the tv in the room it was not a smart tv. they didn’t like at all

stayed 1 night with my two kids to attend a sport event for my son

very busy and breakfast staff had a hard time keeping up

hotel staff was very friendly, the rooms nice and clean, and a good breakfast as well

sheets smelled like they were fresh out of they laundry

we are not usually ready to go when check out time rolls around (1030) but this hotel offers late check out until 2 pm for a

no laundry service

) this hotel does not have a laundry room

in addition to that their wifi works perfectly with no issues

wifi was stable and good

wifi was not the best, but talked with john the manager and he said he will take care of it.

the shower is barely warm, and the wifi didn't work the first night

if he was offering room service that should be done by 12 mid day

very clean good breakfast

i enjoyed the free breakfast and the clean room.

like the free breakfast, comfy beds, & the nice welcoming staff

breakfast selection

i let him know i requested an early check-in

hotel offers free parking and complimentary breakfast

staff was very nice and helpful, especial laura in the breakfast…very kind and happy lady

both times we've stayed here, we've been met by friendly staff, a clean, spacious room, nice breakfast, safe parking area

breakfast very limited especially for kids

you can't find the light because there's no switch on the wall so you fumble to the bathroom, kids clinging to your shirt and finally you can see your room

refinished, right next to a buffet of restaurants, had a pool in a private space in the back, hotel is close to the 101 freeway

room was spacious and had a smart tv staff was super friendly and helpful, especially lois at the breakfast buffet very

love that it gives a hotel experience as well as a home/ apt feel with a kitchen and living room

the breakfast is good and healthy

staff were friendly, the bar looked nice but we didn’t have the chance to check it out

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

big bed, wifi

staff, good size beds, free wifi, fridge and coffee maker in the room, and the location is near target and food places so that

very clean rooms and strong wifi. i was able to connect my playstation with no problem.

easy parking, loved having access to fast wifi and tons of tv shows

wifi & staff ok

breakfast

the only thing i need to criticise is the use of plastic cups and cutlery in the breakfast room

staff was very friendly and had a hot breakfast

we didn’t like where the pool was located. across the parking lot. not in the building.

too many people in pool area and no supervision when horse playing

bar on both sides of hotel. could hear music from bar at night

clean, small, rooms were cleaned daily, staff was very friendly, pool was a plus

excellent breakfast. clean room. lots of cleaners around the property. good gym pool and spa.

layout and location plus an outstanding free breakfast.

only regret was not being able to stay long enough to take advantage of the pool and exercise area

location, friendly and helpful staff, pool as advertised, clean and cute rooms, breakfast and parking

i love the little pool

sojourn is a really special place: great/polite staff, clean, unique interior design, nice little pool

nice sitting area and pool

the pool was great too

i also loved the foot scrub bar in the shower

gym ,which we did not take advantage of

live music in the bar was a fantastic touch

during my 3-days stay i had 2 requests: to bring sugar and to make temporarily music lower in the gym, as i wanted to listen to a lecture

lobby bar and restaurant all new with additional bars and eateries close

service, staff was outstanding, hotel was super clean, great pool to refresh, free ice and wifi, breakfast had good variety, overnight parking included, room had coffee, microwave and fridge

ol & hottub, parking, breakfast, wifi, fitness, business center),

room, amenities

wifi wasn t to good but other than that we loved it

terrible wifi for school or working . overpriced

pool, laundry facilities, breakfast and friendly staff

very roomy and laundry was complimentary

the staff was very polite and the price included breakfast which was delicious

it was a one bedroom suite with kitchen, fairly large and quite pleasant

nice breakfast too

wifi didn't work, tv would freeze

free parking and wifi

not get face towels and wifi password wasn't working 2nd day

wifi was not free

great location, friendly staff, plant of parking space, early check in, and etc

she was so friendly with my kids

didn’t have laundry place i would like to wash some of my kids clothes

pool is small. kids not supervised. but overall pool area is set up nice.

stay great staff but unfortunately if you get a family with kids above you, which you probably will, you will hear all the noise above you

we used to stay here years ago when i would take my kids to universal

the pool could have been heated.

the courtyard pool area was very cute and definitely made me want to just hang out and relax

like that the pool was right outside from our room cause my grandson went swimming a lot

pool looked very inviting but no

we loved using the pool every day

the gym is small but open 24 hrs and was fine for a couple of nights

we landed early in the morning and they had the option of early check in for an additional $50 which was ok

pool area

it had a very good gym

there isn’t a pool but there is a large hot tub

the gym is small and they don't have the weight scale.

amenities were great, as was the breakfast.

and we walked down there every morning for coffee (two really nice gourmet coffee houses) and breakfast (one was organic and gluten free, the other was a basic diner with fantastic food)

24 hour coffee and juice machine at the front desk, really nice patio and seating area, food and bar inside the hotel

nice and clean. ot has a gym

not much i wish the pool was heated and open late but all very minor things

pool and fitness rooms are closed!

the pool was heated and the room was very spacious,with a keurug and pods, cable tv, microwave, safe

breakfast was awesome!

excellent breakfast and overall stay

nice swimming pool and breakfast in the morning

got the double bed room with a family of 5 (kids ages 8, 15, 17)

the location for me was good for the areas i had to visit and the breakfast, i do not have the opportunity to take it because i leave early

kids at pool were loud and playing music. my room was by pool area.

i had requested early check in after driving 6 hours to the hotel i still had to wait till 3:00 o'clock to get into

wifi service was very good

wifi wasn't working

small parking in the security area. low signal wifi.

and they have free wifi and the pizza place will deliver to your room

wifi is a freaking mess here and the location is kinda meh

pretty good but there’s no breakfast and the gym is sorta small and in the morning sounds of planes landing leak

gym was great and breakfast was excellent

first night we had loud neighbors kids screaming super loud also i heard blaring sirens every night but thats out of the hotels

(my kids didn't tell me until we checked out)

and helpful and the availability of complimentary water in the lobby and a water fountain in the gym is for sure to appreciate in a warm la

the free breakfast was unexpected and hot

close food breakfast was great

i like to have laundry facilities no

the breakfast

pool and jacuzzi were fun, beds were super comfortable, and the customer service was excellent

warm pool

pool area is great for hanging out w/friends day & night

excellent location. nice pool/outdoor area, rooms nice and updated. check in and out was easy.

the laundry room was very welcome for a touring band

the whole facility is clean, pool looks really good!

we asked for a late check out but they were extremely rude about it and do not offer that

no smoking rooms and wifi was horrible

wifi was a bit laggy and kept on

wifi was available on limited speed for a limited time

the bed was a little hard and the free wifi was limited.

free wifi was borderline unusably slow

for the price should have complimentary breakfast

food; pool

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room; pool is a

nice gym facility and lobby area

rooms were very nice, clean. pool area looked nice although we did not use it. staff was great.

floor of the laundry and utility room was dirtily as the door was open and some leaves and trash had blown in

if i needed to make use of laundry facilities they were available

also, i was right next to the laundry room(which is actually a nice bonus for guests) but lots of

value for money and onsite laundry facilities. bathroom was reasonable.

great location. clean and comfortable. great laundry.

clean room gym and great breakfast! hotel was awesome.

stayed two nights here, friendly staff, a good breakfast, 24hr gym room was small but had enough to complete a work out

fyi-we were towing a boat and got lucky to park

also that the regular breakfast where it's served isn't open yet or the gym not open yet

my kids and i really like the pool jacuzzi and breakfast.

breakfast was great

roomed smelled like gym towels despite being clean

breakfast was adequate

great breakfast, easy check in, staff was awesome… pool area was great

the great breakfast and friendly staff were a bonus

the pool was refreshing

without breakfast

i didn’t get breakfast and it was ok safe didn’t see anything crazy

the morning breakfast could be updated to more than just pastries and coffee

we didn't eat breakfast.

gym was open 24 hours and was kept clean

the bar area closed to early.

beds a bit uncomfortable and bathtubs would hv been nice for the kids to bath in

indoor pool was a blast for my son

breakfast crew i've always had a good experience here

i know there are full kitchens in the hotel, there was a smell of curry of some sort along the hallway going into my room

the hot breakfast in the morning was great and my kids enjoyed the fresh baked cookies in the evening

room came with a kitchen, complete with fridge and stove top

spacious rooms, very well equipped kitchenette

dog treats and toys( didn’t even bring my dog but), free cookies and water by check in, breakfast was amazing, 2 bedroom suite was everything we needed, tv in each room, full kitchen

small dining area, breakfast ended at 930a, not located in a space to walk the dogs off site.

the breakfast was mostly very good

the pool was great, super clean and heated

the pool was spotless, and the breakfasts were good compared to typical american standards

heated pool, comfortable beds, pet friendly, free breakfast, refrigerators and microwaves.

early check in

breakfast was really good and bathrooms were very clean

breakfast room is relatively small

with anything else we might have needed from directions, paper plates for our food and with the laundry facility

the breakfast was pretty good but could improve.

lots of stuff to eat in area close to mall.. spa tub really comfortable and spacious

my husband and i love the spa tub!

spa room 207 good

bed was very comfortable spa room amazing maid service was excellent

it does have wifi but no internet

free wifi and two water bottles every day in the room

wifi is not very good

showe curtain is torn and ther was a small hole on the bed cover. wifi is very slow.

bathroom s to small, the bed sheets were yellow and no wifi, no good channels on tv

honestly, no complaints. beautiful rooms, great kitchenette

the kitchen amenities are handy

a simple hotel with a kitchen.

room was spacious and clean, and i loved having a full kitchen with a stove, fridge, and utensils—it made it feel like home

the room was very good and that it had a full kitchen was great, the staff was very helpful.

95 per day charge for wifi

prices are absurd, and they try to charge you for wifi

wifi was only free to members.

bed to hard....had to pay for wifi, breakfast, everything....

do big hotels charge for parking and wifi and hotels like choice don't and include some free breakfast

the room and bathroom were very nice and comfortable. the wifi also worked very well.

nice bed. cafe onsite was convenient. free wifi

staff super friendly. rooms very comfortable, clean. wifi was great.

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will not stay there again

they also charge for wifi which we didn't know until after

food is excellent! wifi is very scetchy

everything felt considered - free ice pops by the pool, no need for a wifi password etc

hotel staff friendly wifi free car park free shuttle to city walk shops & universal fridge safe balcony pool & towels

wifi in the room was bad. wifi in general area's was ok.

e front yard) had excellent food and service

only 1 device per guest allowed on wifi.

the room had a large fridge, a table, shampoo and soap, wifi, and air conditioning

the free wifi is super fast

non-smoking room, free wifi, free parking, room service, toiletries, air conditioning and iron; i really had everything i

that did exact same thing, no complementary water and/or breakfast, couldn t connect to the wifi, and finally the water leaked out of the shower and flooded the floor

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided by chamber maid came as a great convenience than doing it ourselves via

location (near 101), specious suites, late check out option was great, staff was wonderful

just need a self service laundry facility.

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night and were just

fabulous & went “above & beyond” - incredibly friendly, helpful & even arranged for our laundry to be done

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

comfortable and open air, which was nice because it felt breezy. enjoyed the swimming pool area.

the location, rate, pool, amenities.

early check in i flew in 7ish and i know check in is 3pm they allowed me crash a little bit

pool was closed, but otherwise everything else was good.

with a pool and hot tub

the staff at the breakfast area are also very helpful and

breakfast was great

pleasantly surprised! clean, lovely pool, excellent breakfast, and really friendly staff!

the pool was fabulous! we spent and entire day in it! breakfast was tasty!

live locally and were desperate for a pool when temps reached triple digits

nice to have a little kitchenette

the bar and other things they had to offer.

rebecca was so kind to give us a early check in due to someone else not showing up

haven’t checked out the gym and pool but will when i wake up this morning

- cold suits, to make them suitable you need to switch conditioner heat on - there’s a kitchen but no appliances like cups, plates, forks, spoons and pans

wifi was included, and a large tv in the room to watch the football game

the quality of the wifi ,

wifi was very unreliable in our room

poor wifi which has been reviewed before and they pretend not to know about it

low water pressure in the shower, poor wifi

a wonderfull time in la, we've loved everything since the super welcoming staff to the beautiful pool area and lovely room

also, the facility has 24hrs free coffee and free pastries at breakfast

sunny swimining pool

clean great location to eateries heated pool

the pastry at breakfast was delicious and the 24/7 coffee machine was great too

liked the free wifi too

the server at the bar in the evening was great and she made the evening enjoyable

is a free shuttle to and from universal

website could be clearer about your shuttle service

bar and restaurant staff were neglectful and it was frustrating both times i was there

the workspace in the room was very useful for my trip, and the wifi worked without any issues

the work desk in the room was very handy, and the wifi was strong and reliable

the bed was very uncomfortable. like sleeping on a board. couldn't log on to the wifi.

nice update floors in main room, free wifi, close parking, modern tv and ac/heater worked well.

fantastic location, lots of parking, loads of places to eat within walking distance.

the sofa sleeper was an actual futon not very comfortable for the kids it was also placed right underneath the tv and could not move it any other

was told over the phone weeks and days in advanced early check in is available at no charge, the morning we arrived expecting to check in early i was

he saw we had 5 adults and little kids so he gave us a room with an extra bed

they were flexible about bag storage and also late check out, which really helps

with two older kids who do not like sharing a bed we appreciated being upgraded to a room with two queen beds and

i appreciated that there we no extra charges for parking or wifi, which i'm seeing more of these days

fair for the price. the room is clean, tv and wifi work well. the location is good too.

love the location, the price, ample parking, the staff is amazing, free breakfast, free wifi

comfortable bed. good wifi

good wifi

i didn’t eat breakfast or use the pool or gym but the room was excellent and i had a great day

breakfast was very basic

we were to close to the desk so we could hear them setting up for breakfast.

breakfast is just a couple of fruits but wasnt a problem for me because i had my breakfast on my

pool under construction so not able to use

paying so much i still had to pay for wifi which didn t really work very well as the connection was

wifi was surprisingly not included in the price and costs usd$10ish for 24hrs.

wifi is very unstable as my room is right next to lobby

the wifi was great, and they allow you to sign in on your streaming accounts on the tv

wifi was not free

at the front desk was not very welcoming or nice

very slow wifi. parking was expensive.

wifi in our room was very poor

the wifi was unusable because it was so slow. the tv was very old and the image was fuzzy.

wifi in room did not work

recommend a room facing the pool

we enjoyed the breakfast. it was one of the best we have ever had.

staff are very friendly and welcoming, breakfast great coffee and plenty enough selection food for breakfasts

only available 3am through end of breakfast

the need a bigger pool for the size of the property

gym and hot tub and closed due to covid

the cabanas and rooftop bar made our trip extra special for adult time

the bar was closed

no hot breakfast due to covid

friendly staff, clean, lots of activities for kids.

the breakfast was really good

staff was very friendly, breakfast was great and our room was comfortable and clean

the pool is the size of a large hot tub

nice breakfast included, courteous staff

pool was to small

wifi

there is no secured wifi to log into any longer so i felt unsafe using my laptop, so i didn't use it

it burned up all our wifi data because they didn

00 wifi fee

the wifi provider was barely good enough for my five year old to watch her youtube videos.

no outside pool but still was okay

didn't stay long enough to check out their pool haha.

the pool was a little on the small side but that was not a deal breaker for my family

the pool is not heated, only has snacks for purchase and no laundry facilities

pool was not great wish it could be outdoors because the weather was hot and we would enjoyed it

was great to have the spa tub

good breakfast. very clean. bed comfortable.

a great value in this area. clean and old school cool. hearty breakfast. nice folks.

breakfast, nice staff, well kept, within walking distance to shopping

fun rooms with themes, british,old hollywood. great buffet breakfast and friendly staff.