too many people in pool area and no supervision when horse playing

breakfast

breakfast was good and appreciated that it was open later in the day

loved the breakfast. i also loved that the staff was so nice.

the free breakfast was great and it was comfortable sleeping there.

my wife and kids loved it there, next time they have to get in the pool they say ud83dude06

location, breakfast, everything was good.

pool bed breakfast staff location

the breakfast was great

the pool was heated and the room was very spacious,with a keurug and pods, cable tv, microwave, safe

that the hand soap was in a pump bottle on the wall next to the sink and was hard for my younger kids to reach

outside that, despite having the bar closed, we were able to utilize to have a meal with the kids as well as sit, enjoy a few drinks and relax

water refill is available at the gym on 2nd floor and just available there; it would be nice if there's a water machine on every

staff are friendly and very helpful. 24 hour coffee machine. projecting fish are good for kids.

and helpful and the availability of complimentary water in the lobby and a water fountain in the gym is for sure to appreciate in a warm la

gym needs some maintenance, as the treadmill is a little hard to use and the hand sanitizer is out

and you will definitely hear the kids yelling, screaming,

breakfast, free parking, elevator, gym

and answered all our questions, and laura in the breakfast room was very helpful and kind to the kids we had with us

the breakfast served in the morning was good

gym ,which we did not take advantage of

live music in the bar was a fantastic touch

the bar and restaurant was open til 10 which was lovely after traveling

house keeping team threw out my brand new underwear and one of my brand new gym t shirts

during my 3-days stay i had 2 requests: to bring sugar and to make temporarily music lower in the gym, as i wanted to listen to a lecture

very clean good breakfast

i enjoyed the free breakfast and the clean room.

the breakfast was really nice easy options, and had juice

big, comfy bed, immaculate bathroom and a great free continental breakfast

the hotel has a complimentary breakfast. the room was very clean. the hotel was clean too.

the morning breakfast could be updated to more than just pastries and coffee

they lied about the free breakfast as advertised on the website and inside the room

the pool was refreshing

pool

the pool was amazing

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

wifi service was very good

wifi wasn't working

wifi is awful in rooms - had to go outside in the 90' heat constantly to get messages and emails to

small parking in the security area. low signal wifi.

wifi is a freaking mess here and the location is kinda meh

big room, super clean,breakfast

modern industrial furniture was cool and the little pool and hot tub were great as well the convenience of a breakfast bar, free wifi and on top of

the breakfast

the free breakfast was unexpected and hot

breakfast, parking and friendly helpful staff all included

staff was somewhat unclear that the airport shuttle didn't run on the weekends, but they comped a lyft which was just fine

also the heated pool was at a really good

convenience of the shuttle service to and from the airport, the fantastic hot breakfast, the fantastic staff from the

so kids couldn't go swimming like they wanted

pool and gym.

love this hotel but i had no wifi

wifi was available on limited speed for a limited time

wifi is to slow

wifi was a bit laggy and kept on

free wifi was borderline unusably slow

my breakfast fast and good

continental breakfast available and no room service is available

quiet and family friendly even tho we have no kids.

and also breakfast is not included, but there is a restaurant called cafe de olla 5 minutes away food is

the bar and food was awesome

bed was very comfortable spa room amazing maid service was excellent

spa room 207 good

my husband and i love the spa tub!

lots of stuff to eat in area close to mall.. spa tub really comfortable and spacious

breakfast was delicious!

the pool and sitting area was great. the rooms were really good.

it was disappointing especially if you are travelling with kids and smells that

the kids complained that the wifi was too slow. i didn't really care about that.

we enjoyed the spa and pool

wifi was extremely weak in the room, in fact not workable

food is excellent! wifi is very scetchy

wifi is advertised but it's super slow

wifi in the room didnt really work resulting having to pay for data through my mobile company

everything felt considered - free ice pops by the pool, no need for a wifi password etc

low water pressure in the shower, poor wifi

wifi was included, and a large tv in the room to watch the football game

recently updated, clean, comfortable, large size room, comfortable bed, fast free wifi.

wifi was very unreliable in our room

poor wifi which has been reviewed before and they pretend not to know about it

sunny swimining pool

great location, basic room, great bakery pastry continental breakfast

staff were super accommodating; they allowed us a late check out so my daughter and her friend could play in the pool longer

great pool

pool was great, clean and relaxing

it wasn't a cardio only gym like most hotels

there is a decent gym and great outdoor relaxing area

gym

the gym is small but open 24 hrs and was fine for a couple of nights

my daughter and i enjoyed the gym and spa

liked the free wifi too

the staff were excellent, especially dennis in the bar and luke and paul in the restuarant

bar and restaurant staff were neglectful and it was frustrating both times i was there

gentleman working the front restaurant bar area was friendly by greeting us every time we walked by and had great customer service

website could be clearer about your shuttle service

the work desk in the room was very handy, and the wifi was strong and reliable

the bed was very uncomfortable. like sleeping on a board. couldn't log on to the wifi.

the workspace in the room was very useful for my trip, and the wifi worked without any issues

nice update floors in main room, free wifi, close parking, modern tv and ac/heater worked well.

the pool, outdoor common area and of course the neon sign

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night and were just

location (near 101), specious suites, late check out option was great, staff was wonderful

just need a self service laundry facility.

fabulous & went “above & beyond” - incredibly friendly, helpful & even arranged for our laundry to be done

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided by chamber maid came as a great convenience than doing it ourselves via

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

non-smoking room, free wifi, free parking, room service, toiletries, air conditioning and iron; i really had everything i

the room had a large fridge, a table, shampoo and soap, wifi, and air conditioning

the free wifi is super fast

that did exact same thing, no complementary water and/or breakfast, couldn t connect to the wifi, and finally the water leaked out of the shower and flooded the floor

only 1 device per guest allowed on wifi.

it does have wifi but no internet

free wifi and two water bottles every day in the room

small and no wifi

showe curtain is torn and ther was a small hole on the bed cover. wifi is very slow.

bathroom s to small, the bed sheets were yellow and no wifi, no good channels on tv

fair for the price. the room is clean, tv and wifi work well. the location is good too.

has mini fridge, has bath/shower, clean comfortable blankets. staff was very nice. free wifi.

love the location, the price, ample parking, the staff is amazing, free breakfast, free wifi

wifi okay

comfortable bed. good wifi

the bar and other things they had to offer.

hotel also allow us early check in given we arrived early

rebecca was so kind to give us a early check in due to someone else not showing up

swimming pool and gym are tiny

sent me to the other location and when i arrived i had told her hi i called earlier about an early check in she said u didn’t speak to me i’ve been here since 6 must have been the other

family with 2 young kids stayed march 2024

they were flexible about bag storage and also late check out, which really helps

spa tub to small and it took 10 min for water to get hot

great location clean and comfortable paid little extra for early check in well worth it

friendly staff, clean room, accommodated us nicely with early check in and late check out

the wifi was great, and they allow you to sign in on your streaming accounts on the tv

wifi was surprisingly not included in the price and costs usd$10ish for 24hrs.

there us no free wifi in the rooms

paying so much i still had to pay for wifi which didn t really work very well as the connection was

wifi was spotty and hard to stay connected to.

having to pay for wifi when it say their is free wifi

wifi was strong and pool was very enjoyable after a stay at the bar within the

wifi too slow

wifi in our room was very poor

very slow wifi. parking was expensive.

everything- the location, the pool, laundry facilities & staff. we had a very enjoyable stay.

no laundry facilities on site for guests

, but it wasn't except for the kids in the pool which to me only added a family atmosphere

the pool is heated, so even on a chilly april night the kids could go swimming.

kids really liked the pool

the kitchen was great, but no oven made some things hard to cook

the need a bigger pool for the size of the property

loved full kitchen. breakfast was great too.

i loved how big the room was and how the kitchenette also was filled with cups and things needed to cook if one chose to

staff was amazing and the breakfast was great. room was also very nice

breakfast and close to universal studio

pool open late, we really enjoyed it here

there was a pretty decent gym that was open 24 hours and i was able to use the treadmill several times without any issues

, nice pool and jacuzzi, outdoor patio with fire pit

was not aware of pool reservations.

the pool could use a little cleaning, other than that no complaints!

pool was small

the pool is not heated, only has snacks for purchase and no laundry facilities

the swimming pool

two nights as they told me my reservation was cancelled and made me purchase another night and early check

was great to have the spa tub

breakfast, nice staff, well kept, within walking distance to shopping

an actual cooked breakfast

the breakfast was more than expected, a buffet included in the price

my boyfriend and i stayed just for the big spa tub in the honeymoon suite

how clean, very spacious and modern the rooms are and also equipped with a full kitchennete

kitchen & bath

some rooms have a kitchen, what is a plus, but those kitchens does not have utensils

great space, had two fridge full kitchen

is no cookware, table ware in the kitchen, just empty, reception doesn't provide any, they told me to go and buy it in the

breakfast

staff, kitchen in unit, comfortable bed, can bring my dog if i need to.

the layout of the room. liked the kitchen near the door and the beds near the windows.

made us wait for 2 hours because there's no early check in (understandable), only to let us know our room still wasn't ready and asked us to

i didn't like that breakfast wasn't served ever and our toilet kept clogging up.

in addition to that their wifi works perfectly with no issues

wifi was not the best, but talked with john the manager and he said he will take care of it.

the shower is barely warm, and the wifi didn't work the first night

wifi was stable and good

parking very gated community

connecting to wifi took several calls to the hotel's tech support.

thing special, but not laggy)

parking, decent wifi speed

very clean rooms and strong wifi. i was able to connect my playstation with no problem.

nice stuff, clean room, wifi

and if they have laundry room i wasn't unable to figure out where it

was a fridge in our room but no microwave; however, we were allowed to use the microwave in the laundry room

motel was very basic with updated bathrooms and did have on-site laundry

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

they got laundry on site microwave and vending

had a yuca bar in a corner room across our room

the location, staff, room, view, wifi, tv, pool, bar were all great and provided a satisfying experience

the cafe was also wonderful and the staff was very friendly and talented in the kitchen

big room with places to put all your stuff, large and very comfortable bed, nice small kitchen, good size bathroom, good lighting, large balcony with chairs, dark curtains

the view was amazing and the room was clean and big even a kitchen area

the pool and gym are great too

the hot tub , the pool , the comfortable sheets , everything

big room, great pool area, happy hour in bar and great food, was offered a late checkout without even asking

the pool was great! great location!

the hotel offers affordable diy laundry services, which was surprisingly difficult to find in other hotels

showing email she was rude and denied us to stay with that fee i had received so i had to get my kids back in car and drove around to find a hotel for me and my kids, really disappointed tired

hotel staff was very friendly, the rooms nice and clean, and a good breakfast as well

employee, at the breakfast room was very attentive

stayed 1 night with my two kids to attend a sport event for my son

breakfast was good. the hotel was clean. the staff was nice.

gym and pool unavailable due to construction, still had to pay full price.

marieta who worked in the breakfast area was amazing, sweet, greeted us kindly

pool too small, a little pricey

wide viriety of breakfast

1 washer/dryer in laundry room is not enough

location, near to everything, nice pool and parking, very secure, breakfast is nice

the pool was great too

clean and safe. clean pool. breakfast and coffee available. spacious rooms

location, friendly and helpful staff, pool as advertised, clean and cute rooms, breakfast and parking

i love the little pool

the pool, appartment hotel with kitchens, popsicle phone, free sodas, ice cream, snackbar and laundry, made the place perfect for us, after 3,5 week on the road

the perks of laundry, ice-cream, drinks, breakfast and ice blocks made the kids and parents very happy

staff were amazing, very welcoming, and great with kids

the pool is small but warm

kids loved the snacks , pool and popsicle

the breakfast was simple but had enough of a selection to keep us full before lunch time

kitchen was too small it didn’t have enough space to cook and the toilet was too close to the

there is a coin laundry room which made our stay better as we could do our laundry

self serve laundry facilities onsite

arrived at 9am after a 14 hour international flight with 3 jet lagged kids, the reception staff were amazing

breakfast hour was to short .

breakfast very poor

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

the morning continental breakfast was not very impressive but available and at least there was something to eat and drink

in 7 minutes before 3pm and the child behind the counter said he's going to have to charge me a early check in fee of $25

wifi speed

wifi, and be prepared that the water in the room is not free

it was helpful because i had a online meeting and was able to join the zoom meeting without any wifi issues

excellent wifi

r one person in

restaurant and bar are superb too

what's not to like? historical. charming. exotic. great menu. awesome pool area. top service.

the bar is great and comfortable with great service

might find yourself sipping a cocktail at the bar as a hollywood diva walks in, or discover the pool closed for a private event like the launch of a new album: this is chateau marmont

bar is very small, and the hotel is 90 years old and shows its age, but it’s still very nice

wifi isn't for free

paid wifi

wifi was good as was breakfast in the 25 degrees restaurant downstairs

great wifi in both rooms

lack of free wifi in room

we asked for a late check out but they were extremely rude about it and do not offer that

the bed was big and fits me and my two kids comfortably

i also was grateful for laundry available on site, and morning tea and coffee

nice location. has laundry machine

oh is has laundry on site

laundry room

we arrived before check in and was able to do an early check in

wifi was inconsistent

very clean room. good wifi. friendly staff. great location. air conditioner working well.

wifi was never slow, had good connection

clean room, towels, great wifi, helpful stuff

good aircon and good wifi

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close by

however the one on the bed cover was of the kind that would stay even after several times in the laundry

no swimming pool and many homeless people near by.

close to public transport, laundry mat and food supermarket.

no food options no pool, pretty plain jane for the price

tv was not working, wifi comes and goes

the pillows were not very comfortable. wifi was a little spotty

the remote for the tv in my room didn't work, but the wifi was great

the sheet given to us at reception with the wifi code and map just didn't have enough information for people who have never stayed there before

the wifi was not great.

worker that prepares waffles in the breakfast area, he needs to improve his social interactions with guests, he is

we had a nice view of the pool and we met some very nice people that were also guests there

pool was dirty and out of service, my kids couldnt use it

its clean, there's a pool, within walking distance of a ross, burger king, starbucks, ralph's, in and out, and a gas

this place was in a good location very clean and the free breakfast was good for the cost.

rooftop bar with the view of the hollywood sign

breakfast was delicious

shower, scent of the toiletries, complimentary shot of whisky upon check-in, a great roof-top bar / breakfast

clean, stylish, central location, free breakfast, nice staff

the roof top bar had a faint view of the hollywood sign

great location, pool and included breakfast was great value.

nice place very clean very nice manager it’s very comfortable and the breakfast is also

continental breakfast was delicious!

fantastic breakfast and wonderful staff

they had a nice little pool

very modern. very young. strong wifi. very close to west la.

wifi does not work well, it is very old compared to other and as properties in ny or tokyo

the wifi didn't even work in the room. that was tragic.

wifi flawless

location, wifi, gym, happy hour, complimentary non alcohol mini bar

i specified to have a quiet room - they then put mme in a room with a window facing a wall - poor wifi constantly disconnecting connection - rooms and corridors are very noisy with doors slamming -

gym is depressingly dark and small

had been there tuesday), and i was served by the lovely and charming victoria

we attempted to call back room service about three times, and the line was engaged

it was a bummer the tower bar was closed every night ...for oscar parties ..but i understand!!

could use some sort of instructions in-room on how to connect to the wifi and chromecast (there were (-)had to pay for the wifi... that s bad for that kind of hotel. (+)wifi and location (-)valet parking too expensive and no free wifi for guests (-)no complimentary wifi (+)were charged $35 additional per day for amenities and did even receive wifi for our entire stay (+)proximity for the purpose of my travel free wifi feel safe and secure (-) wifi was only average - chromecast kept disconnecting (-)slow wifi (<100 kb/s) staff ignores reports on dead fish in hallway (+) free wifi

provided only 2 towels when we had a 2 queen bedroom for 2 adults and 2 kids

design, fabulous amenities and a beautiful pool and outdoor seating area

we got an early check in

was friendly gave the kids free sunglasses from hotelview was beautiful , could see hollywood sign from room

design, comfortable nice room, very nice pool and bar area, nice helpful staff, delicious breakfast

rooms were great, staff friendly and so helpful and the pool area was an oasis in

design of the hotel with most/all rooms facing the beautiful pool

it is in the middle of everything yet when you’re chilling by the pool area it feels like you’re in a quiet area

dance/party music played in the pool area

bar and terrace area are very cool, everywhere was very clean

the pool was also nice

air con in the gym needs to be turned on or lowered in temperature, it was so hot and the air con in the room was

room size, quality; the show and bar but also the quiet.

the rooms, pool, and staff were all fabulous

hotel has a car park ($10 parking), large & clean rooms with pretty nice flat screen tvs, good wifi

was no breakfast included and the service was ok but you have to tell them that you want room service or else they won't do the bed also the coffee was put up late don't know what time

fee: it should have been reduced to account for the rooftop bar being closed for a private event throughout our entire stay

renovated building, large and comfortable rooms, gym, pool, rooftop bar and restaurant, tasty breakfast, very attentive staff and a lot more to be satisfied with…

renovated building, large and comfortable rooms, gym, pool, rooftop bar and restaurant, tasty breakfast, very attentive staff and a lot more to be

spacious rooms, fun decor. excellent rooftop bar and restaurant. best of hollywood views.

bar is cool and the location is the selling point if you are looking to stay in this area but i

need to be thin replishment of water and lotion was little challenge breakfast could have more

my son used the gym and said it had good equipment

the food is good, the drinks are good, the pool is gorgeous, the gym is great and the room is everything that i love about a boutique hotel

loved the pelotons in the gym & literally had the best massage i have ever had in my life

we loved all the greenery inside, the view from the pool and the spa services

i was unable to connect to the wifi

wifi signals should be better. my laptop could not link to their wifi.

wifi was not working good in the back

horrible wifi limited tv channels

the wifi was weak but overall it was a pretty good.