clean, fantastic customer service! and a delicious breakfast!

room and breakfast

love that it gives a hotel experience as well as a home/ apt feel with a kitchen and living room

i liked the room how ample the space was with a kitchen

comfortable bed,, large shower & bathroom, full kitchen

the pool was perfectly heated and breakfasts were satisfying

when i checked out in the morning we were given breakfast in a bag which i thought was nice considering the situation right now

only regret was not being able to stay long enough to take advantage of the pool and exercise area

let workers eat the breakfast so get there before 9am

location of the room was on the first night was horrible as the bar directly below and adjacent to our room played very loud music until 2:00 am and then customers

room, the prices are perfect for one bedroom per night and overall size of the property and the breakfast

pool area was excellent as it was so secure

sofa bed can be used without extra charge laundry service was free guest's request was attended to quite fast

the different variety of breakfast choices ha ha i know but i guess it depends on yeah that's it that's

pool, laundry facilities, breakfast and friendly staff

free parking and wifi

wifi didn't work, tv would freeze

not get face towels and wifi password wasn't working 2nd day

wifi was not free

the location was perfect, and i loved the free parking

ol & hottub, parking, breakfast, wifi, fitness, business center),

service, staff was outstanding, hotel was super clean, great pool to refresh, free ice and wifi, breakfast had good variety, overnight parking included, room had coffee, microwave and fridge

terrible wifi for school or working . overpriced

room, amenities

wifi was not easy to connect to.

the pool

the pool was very clean and refreshing

the pool not being in use that's all

pool was great and everything around .

i didn’t have time to go to the pool.

the pool seemed dirty but we’re not planning to go in.

the pool was not working.

nice pool

i wish the pool had been bigger!

great shower, and the swimming pool was delightful

put short stays in another area to avoid the discomfort of the noise, the yelling, screaming, kids running up and down hallways at 1am

everything about it. the palm trees and the birds and the pool.

love that i am able to do my laundry via a laundry app that they have

pool for kids and young teens to swim in and lots of stores nearby for shopping like target, ulta beauty,

the kids liked the breakfast offered

horrible wifi limited tv channels

i was unable to connect to the wifi

very weak wifi and unstable cable tv

the wifi was weak but overall it was a pretty good.

wifi

it was great to be in a place with laundry facilities, that was very convenient!

only small negative was the free continental breakfast

breakfast could be upgraded, besides muffin or energy bar, coffee was good...

continental breakfast starts at 6 a.m. i wish you would start at 5 a.m.

pet fee is $25

restaurant was part of the bar and very casual

the bar area closed to early.

walls are a little thin, i heard kids up and down the hallways but we were also right by the elevator

gym was open 24 hours and was kept clean

the size of room, ev charging, staff friendliness

ich should be standard) and having to pay for

not care for squishy pillows, no free wifi

do big hotels charge for parking and wifi and hotels like choice don't and include some free breakfast

bed to hard....had to pay for wifi, breakfast, everything....

wifi tv worked great

great breakfast

employee, at the breakfast room was very attentive

breakfast was good. the hotel was clean. the staff was nice.

the cleanliness and the special breakfast time with such a variety of healthy food to choose.

very busy and breakfast staff had a hard time keeping up

was a fridge in our room but no microwave; however, we were allowed to use the microwave in the laundry room

motel was very basic with updated bathrooms and did have on-site laundry

staff,parking,wood floors,clean room,laundry room and microwave 2 vending machines equipped with drinks and a variety selection of

was totally blown away thought it was going to suck but they had clean towels, soap, shampoo, laundry, vending machines, and even a microwave in the laundry room but it was accessible

bathtub, on-site laundry

the laundry facility was nice too, though we didn't use it

location of the room they gave us was right across from the hotel laundry room, right next door to the fitness room and right out side the pool

pool and outdoor of the property is beautiful

own bath products and lotion, etc, i can only attribute this to either the cleaning supplies or laundry soaps used on sheets and towels

clean room gym and great breakfast! hotel was awesome.

having a gym is a great plus

breakfast a little bland. the bagel toppers, eek, no. serve regular scrambled eggs.

comfortable bed, well equipped room, great pool, hot tub and gym. very courteous, friendly staff

pet fee is only $75

wish the hotel's restaurant was opened & they offered the full hot breakfast not the grab & go

it s a working progress, but for the price i paid i had a king size bed, cool a/c, hot bath, wifi and regular scheduled tv

the wifi is absolutely terrible do not depend on a reliable wifi connection

microwave outside in the parking lot the fridge didn't work they have a roach

they always let me have late check out and they never hassle for anything and i have 2 toddlers that are extremely loud and

parking

the courtyard pool area was very cute and definitely made me want to just hang out and relax

i was able to get early check in and late check out

like that the pool was right outside from our room cause my grandson went swimming a lot

i didn't swim but spent part of one afternoon by the pool under an umbrella which was very relaxing

the pool could have been heated.

the breakfast and ooey gooey cookies were awesome too

really made me give them 10/10 was their breakfast

we didn't have time to use the pool!

maybe good for little kids only

the pool gates location and access was more challenging than it needs to be.

prepared snack&water packs for kids (and cookies at reception) was a real bonus, gym and lovely pool, ideal location for access to universal studios, santa monica etc

breakfast was not really good

ded touch of prepared snack&water packs for kids (and cookies at reception) was a real bonus, gym and lovely pool, ideal location for access to universal studios, santa monica etc

hot tub and pool were nice and had a very nice view

everything! slept like a baby. awesome breakfast. great laundry.

shower pressure very low. breakfast just average. gym equipment not working.

the pool and hot tub were especially nice after a long day

the kids swam in the pool and it was clean also

also, not a good breakfast selection

breakfast kidding...all of it

sheets smelled like they were fresh out of they laundry

we are not usually ready to go when check out time rolls around (1030) but this hotel offers late check out until 2 pm for a

no laundry service

) this hotel does not have a laundry room

room was spacious and clean, and i loved having a full kitchen with a stove, fridge, and utensils—it made it feel like home

a early check in

honestly, no complaints. beautiful rooms, great kitchenette

clean and quiet. nice to have laundry facility. people at front desk very nice.

laundry worked

they also charge for wifi which we didn't know until after

the room and bathroom were very nice and comfortable. the wifi also worked very well.

nice bed. cafe onsite was convenient. free wifi

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will not stay there again

staff super friendly. rooms very comfortable, clean. wifi was great.

with a pool and hot tub

she even offered late check out, if we wanted

the room and the location and the pool

i like pool area,nic and cozy

early check in i flew in 7ish and i know check in is 3pm they allowed me crash a little bit

was great the pool was beautiful and clean staff was respectful and nice enjoyed our stay overall

breakfast was excellent. location was excellent

live locally and were desperate for a pool when temps reached triple digits

there is a laundry room with coined washing machine and dryer which is really nice

the staff at the breakfast area are also very helpful and

beautiful and clean, modest breakfast on offer, parking was easy

not only is it a beautiful boutique hotel, they have a roof top bar and patio

the breakfast was ok but could have been better. i like the seating area.

liked the grab and go breakfast, gym, free laundromat with washing pods, serene neighbourhood, clean rooms, comfortable beds

and we walked down there every morning for coffee (two really nice gourmet coffee houses) and breakfast (one was organic and gluten free, the other was a basic diner with fantastic food)

the pool is the size of a large hot tub

really liked your pre order breakfast. hotel cleanliness

the size of the room, the kitchen facilities small but very efficient, the location

nice breakfast included, courteous staff

the pool and spa were non functional.

in addition to that their wifi works perfectly with no issues

wifi was not the best, but talked with john the manager and he said he will take care of it.

wifi was stable and good

the shower is barely warm, and the wifi didn't work the first night

the parking structure small and no ice machine

there is a 24hr laundry room on site

also, i was right next to the laundry room(which is actually a nice bonus for guests) but lots of

all rooms are non smoking but there is a small ash tray in a smoking area by the laundry room, which also has a couple of vending machines, as well as ice machine

value for money and onsite laundry facilities. bathroom was reasonable.

very comfortable bed and good pillows, staff is very nice, laundry room. nice room.

wifi not working

wifi did not work at all.

clean, hot water, good water pressure, no wifi problems, close to fast food and liquor store.

internet connection as it was intermittent so not great as i wanted a quite night in with the kids as we been travelling all day

great space of the room, large tv, small coffe shop in lobby, laundry and small pool

when my daughter fell asleep early for her nap, my wife went to the front desk to request a late check out

gym equipment, not really a gym more of a fitness room

some doors were propped open rather than secure. not much of a gym.

wifi & staff ok

staff, good size beds, free wifi, fridge and coffee maker in the room, and the location is near target and food places so that

connecting to wifi took several calls to the hotel's tech support.

parking, decent wifi speed

easy parking, loved having access to fast wifi and tons of tv shows

wifi

didn t like that the wifi was off during my entire stay , the jacuzzi was dirty and wasn t working as well i asked the

there is no secured wifi to log into any longer so i felt unsafe using my laptop, so i didn't use it

the wifi provider was barely good enough for my five year old to watch her youtube videos.

00 wifi fee

location, friendly and helpful staff, pool as advertised, clean and cute rooms, breakfast and parking

the pool 24/7 would have been nice, or till midnight/1am

the pool was great too

nice sitting area and pool

sojourn is a really special place: great/polite staff, clean, unique interior design, nice little pool

the breakfast was good too

exceptional breakfast and workout area

i did not visit the pool but i wish i would have (because i thought it was going to be too cold) but i decided to touch

we also loved that the pool was heated and that there was complimentary breakfast every morning

it was very clean and the pool is small but awesome

breakfast was fabulous and the suite was wonderful

toilet would flush correctly the guest above us had kids that sounded like they were playing jump rope all

breakfast could of lasted a bit longer

the outside pool area was great for gathering and cooking

breakfast was great and bed was very comfortable.

i liked that it had activities such as a bar, game room, pool, and fire places outside.

was good the room is clean what more can you say thank you so much bye-bye kids have fun swimming pool is clean it was just hot but that’s it thank

they even turned on the fire pit during our stay outside by the pool area

the wide variety of breakfast options, from hot to cold selections, makes it easy to satisfy any appetite and suit

would have liked bacon option with free breakfast but excellent otherwise

difficulty connecting to wifi no fan in bathroom bed could be a bit more comfortable

it was clean,easy, wifi works fast,good food.

clean rooms', nice pool area, quiet, staff were accommodating, complimentary parking and wifi

couldn't connect the outside device to the wifi

wifi didn t work

pool deck was dangerous ,,, i tripped over a loose tile...

the spa room we got had a spa tub in our room and it was super cool

spa in the room

the pool was awesome

loved the breakfast

wonderful host that took pride in his property and in the wonderful breakfast we received

peaceful area. good proximity to malibu. great breakfast. all round brilliant b&b

whole stay was an important part of our holiday and it was great having breakfast with the owners who were very helpful and interesting

breakfast prepared by christian was excellent - even homemade bread

great breakfast and enjoyed the visit with the other guests over breakfast (they even accommodated food

like the free breakfast, comfy beds, & the nice welcoming staff

allowed early check in with no fee clean room

breakfast selection

the hotel has a complimentary breakfast. the room was very clean. the hotel was clean too.

very clean good breakfast

they were able to get us early check in and late check out

24/7 gym, heated swimming pool

really like having an opportunity to do some laundry with a hotel as a lot of people are on roadtrip

hotel has restaurant and bar inside

even with all the kids last night (our last night) we still slept great and weren't bothered by noise

breakfast very limited especially for kids

breakfast area was tidy, well stocked and well taken care of

you can't find the light because there's no switch on the wall so you fumble to the bathroom, kids clinging to your shirt and finally you can see your room

only complaint i would have is the gym facility needs to be upgraded

the gym which is a poor effort

has pool but no hot tub

the pool

pool was lovely and our room

rooms, available free parking, free coffee, laundry facilities and friendly staff great value for the

would have loved a microwave in the room but at least you did provide one in the laundry room.

the restaurant and bar are decently priced, you can order drinks at the bar and take them to the pool

pool had perfect temp

didn't like that there was a 50$ early check in fee most places don't do that.

signs and menus everywhere still advertising the cafe and bar which are now closed because of the pandemic were depressing

the manager, did not charge me, a bonvoy member, for a very late check out at 2:00 p

no free wifi or even a plug in internet connection in the room.

charged parking and wifi

charging for wifi

wifi was great since i was not only there to attend a family funeral, but also had to attend an

wifi worked well

we weren't provided the wifi password

the wifi single sucks! really bad single dont get it inmy room

wifi was a little weak and kept cutting in and out in my room

spotty wifi

the wifi was a bit slow, i chose not to upgrade the wifi though.

the gym is small but open 24 hrs and was fine for a couple of nights

there isn’t a pool but there is a large hot tub

hotel is upgraded and nice, they also accommodated an early check in which was really

no pool

gym

got the double bed room with a family of 5 (kids ages 8, 15, 17)

edition however i didn't have the dinner since we were not there for dinner the complimentary breakfast was nice

there is a nice pool and spa in the facility and a cute little courtyard

breakfast was delicious!

the hotel offered a great pool, our room was close so it made it easier with the kids.

bummer that there was no bar until after pool time (6 pm)

to swimming pool

the pool and spa area with fire pit

the lobby area, the guest service from one individual which was a woman didn't get her name, the pool and the outdoor seating was beautiful

in the pool and hot tub area said the hours were 6:30 am - 10:00 pm; but the facility didn't really open

great breakfast! no cheese needed in the omelets, please. thanks for the fruit, that's great.

breakfast

everything is clean! the sheets, the bathroom! parking with a $20 fee. with free breakfast.

continental breakfast and late check out

wish pool was on same side of rooms

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

pool under construction so not able to use

breakfast was very basic

taylor n staff, was awesome , everything was great bed shower n breakfast

was nice, check in smooth, little swimming pool was relaxing

breakfast is just a couple of fruits but wasnt a problem for me because i had my breakfast on my

kids love the pool, easy access to food places

place was quite and comfortable and at a good price and they have a heated pool and laundry

the pool is heated, so even on a chilly april night the kids could go swimming.

their rooms are nice and their spacious and more than anything i love that they have a beautiful pool and their grounds are gorgeous

the laundry room was very welcome for a touring band

staff was attentive,friendly and courtious.great breakfast.

only thing that sucked was the pool was closed due to covid

great hospitality. laundry facilities on site.

great hotel with a super pool, spacious and clean rooms, nice and safe neighborhood

and every question i asked after that, such “what is the wifi password” or “where is the gym” or “what time is breakfast” was a terse one-word response, delivered in an irritated

excellent breakfast and overall stay

the pool was heated and the room was very spacious,with a keurug and pods, cable tv, microwave, safe

great breakfast

was excellent and clean, pool was very clean with lots of seating and towels, breakfast stayed well

laundry room could be bigger or have more on different floors

first night we had loud neighbors kids screaming super loud also i heard blaring sirens every night but thats out of the hotels

here with my 2 kids (11 &13) and they loved it

kids were at the tables, so good for the fam

pretty good but there’s no breakfast and the gym is sorta small and in the morning sounds of planes landing leak

(my kids didn't tell me until we checked out)

has a pool too

was great, staff very friendly, and kids loved the pool

the rooms are large and having a kitchen with a dishwasher is a great bonus

- good breakfast - fresh food, reasonable variety

the breakfasts, enjoyed the pool, the room was roomy, clean, and comfortable

lobby bar and restaurant all new with additional bars and eateries close

i have not been to the bar or tried the food but they have great food options near by as well if you don't want to go to

the newness of the hotel. modern and efficient comfortable beds. nice gym

staff were really friendly, the room was spacious and modern with a comfy bed, and they had a gym there too

i also loved the foot scrub bar in the shower

bathroom s to small, the bed sheets were yellow and no wifi, no good channels on tv

wifi is not very good

didn t have wifi & was small.

it does have wifi but no internet

showe curtain is torn and ther was a small hole on the bed cover. wifi is very slow.

second , free shuttle bus to airport

pool is small. kids not supervised. but overall pool area is set up nice.

fresh cookies great breakfast

staff was somewhat unclear that the airport shuttle didn't run on the weekends, but they comped a lyft which was just fine

we used to stay here years ago when i would take my kids to universal

the full kitchen is a big bonus

clean. great kitchen.

the warm welcome at checkin we really liked our stay: comfortable apartment with fully equipped kitchen, nice breakfast with a healthy choice of fresh fruit, yoghurt, nuts and cereals, enjoyable

family of 5 in 2 different rooms. perfect price and accommodations. we loved the mini kitchen.

great location. pool was awesome. the staff excellent and the room very nice

didn’t like that although i stated that i was traveling with 2kids i only had blankets on the king bed not for the sofa bed

breakfast and pool and gym were really nice.

i was expecting to have a hot pool.

bar service was slow needed two servers on a saturday night

breakfast and pool and gym were really nice.

small parking in the security area. low signal wifi.

wifi was horrible and 95% of the time you couldn't log on

wifi is a freaking mess here and the location is kinda meh

tv didn't work in one of our rooms and kept going out due to poor wifi in the other two rooms

great location - close to highway. spacious, updated rooms. free parking and wifi

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

the free breakfast was unexpected and hot

there were no restrictions on the opening hours of the pool, which is very convenient.

small area for continental breakfast wish had more choices

friendliness of staff, laundry facilities, cleanliness

everything felt considered - free ice pops by the pool, no need for a wifi password etc

food is excellent! wifi is very scetchy

room was clean and comfortable with excellent wifi, and the restaurant next door

hotel staff friendly wifi free car park free shuttle to city walk shops & universal fridge safe balcony pool & towels

wifi was extremely weak in the room, in fact not workable

that did exact same thing, no complementary water and/or breakfast, couldn t connect to the wifi, and finally the water leaked out of the shower and flooded the floor

the wifi was also non-functional inside the room

i don't think there was wifi and sometimes the tv wouldn't work

easy parking and good wifi

only 1 device per guest allowed on wifi.

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided by chamber maid came as a great convenience than doing it ourselves via

just need a self service laundry facility.

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night and were just

location (near 101), specious suites, late check out option was great, staff was wonderful

fabulous & went “above & beyond” - incredibly friendly, helpful & even arranged for our laundry to be done

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped