beds are nice. big rooms, and the pool is nice.

kids at pool were loud and playing music. my room was by pool area.

last time i stayed here with my friend they had some breakfast items, like juice, coffee, snacks

very cozy loved our balcony and the breakfast was great the kids loved the waffles!

loved the pool and spa pool. very clean and relaxing

we landed early in the morning and they had the option of early check in for an additional $50 which was ok

enjoyed the gym and the coffee machine in the room

the gym is small but open 24 hrs and was fine for a couple of nights

i thought it has a pool but the sauna was big and my little one was just as happy

no pool

friendly staff, large room, easy parking,nice pool area, well maintained older property

staff were nice. guest laundry was handy for us. location good. room was fairly large.

beautiful lavish pool, cleaned everyday

pool area is great for hanging out w/friends day & night

the laundry room was very welcome for a touring band

wifi is horrible, very slow

free wifi and two water bottles every day in the room

it does have wifi but no internet

showe curtain is torn and ther was a small hole on the bed cover. wifi is very slow.

bathroom s to small, the bed sheets were yellow and no wifi, no good channels on tv

my kids loved it

the gym looked decent although i didn't use it

water refill is available at the gym on 2nd floor and just available there; it would be nice if there's a water machine on every

i even used the gym, all new equipment

pretty good but there’s no breakfast and the gym is sorta small and in the morning sounds of planes landing leak

breakfast was awesome!

good breakfast, walking to metro. close to universal studios.

convenient location. great friendly staff. clean. nice breakfast buffet. pool!

laundry room could be bigger or have more on different floors

we liked the swimming pool on the second floor

the room had a large fridge, a table, shampoo and soap, wifi, and air conditioning

the wifi is available, but not particularly strong, so we were unable to engage

the free wifi is super fast

the wifi was also non-functional inside the room

only 1 device per guest allowed on wifi.

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

location (near 101), specious suites, late check out option was great, staff was wonderful

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided by chamber maid came as a great convenience than doing it ourselves via

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night and were just

just need a self service laundry facility.

fabulous & went “above & beyond” - incredibly friendly, helpful & even arranged for our laundry to be done

we didn’t like where the pool was located. across the parking lot. not in the building.

continental breakfast and late check out

breakfast.

breakfast was good and appreciated that it was open later in the day

too many people in pool area and no supervision when horse playing

wifi was extremely weak in the room, in fact not workable

the speed of wifi, old balcony doors that i couldn't close without help of hotel stuff.

wifi didn't work well in the rooms and in other hotel locations universal shuttle is helpful

wifi in the room didnt really work resulting having to pay for data through my mobile company

everything felt considered - free ice pops by the pool, no need for a wifi password etc

room was comfortable and clean. very spacious. had a kitchenette.

can definately work on the gym equipment

haven’t checked out the gym and pool but will when i wake up this morning

noisy at night, the gym is poor, no breakfast other than snacks

- cold suits, to make them suitable you need to switch conditioner heat on - there’s a kitchen but no appliances like cups, plates, forks, spoons and pans

my kids loved the breakfast

didn't have a pool and my kids wanted to swim

he saw we had 5 adults and little kids so he gave us a room with an extra bed

sure there isn't any kids staying in the room about yours, we kept hearing screaming, jumping & running around the room

friendly staff, clean room, accommodated us nicely with early check in and late check out

wifi was not easy to obtain

wifi is very unstable as my room is right next to lobby

wifi was surprisingly not included in the price and costs usd$10ish for 24hrs.

paying so much i still had to pay for wifi which didn t really work very well as the connection was

wifi was not free

too small breakfast area

location for universal, staff is great, breakfast is offered (danish's,cereal,fruit & coffee/juice/milk)

the morning breakfast could be updated to more than just pastries and coffee

the pool was refreshing

the pool was open till 10pm which gave us more time to enjoy it

the breakfast was really nice easy options, and had juice

offer a complimentary breakfast with a variety of choices

allowed early check in with no fee clean room

breakfast selection

very clean good breakfast

wifi was fabulous

very clean rooms and strong wifi. i was able to connect my playstation with no problem.

staff, good size beds, free wifi, fridge and coffee maker in the room, and the location is near target and food places so that

big bed, wifi

easy parking, loved having access to fast wifi and tons of tv shows

low water pressure in the shower, poor wifi

poor wifi which has been reviewed before and they pretend not to know about it

wifi was included, and a large tv in the room to watch the football game

the quality of the wifi ,

recently updated, clean, comfortable, large size room, comfortable bed, fast free wifi.

breakfast consisted of good quality pastries plus tea and coffee

sunny swimining pool

the pastry at breakfast was delicious and the 24/7 coffee machine was great too

staff were super accommodating; they allowed us a late check out so my daughter and her friend could play in the pool longer

great location, basic room, great bakery pastry continental breakfast

the pool was a little on the small side but that was not a deal breaker for my family

the pool is not heated, only has snacks for purchase and no laundry facilities

didn't stay long enough to check out their pool haha.

the pool could use a little cleaning, other than that no complaints!

two nights as they told me my reservation was cancelled and made me purchase another night and early check

clean and safe. clean pool. breakfast and coffee available. spacious rooms

sojourn is a really special place: great/polite staff, clean, unique interior design, nice little pool

we loved the pool

nice sitting area and pool

the pool was great too

the breakfast was really good i would definitely recommend the best western burbank airport inn

breakfast is ok, but not many

staff was very nice and helpful, especial laura in the breakfast…very kind and happy lady

and you will definitely hear the kids yelling, screaming,

breakfast was good and plentiful with good variety

the bar is great and comfortable with great service

bar is very small, and the hotel is 90 years old and shows its age, but it’s still very nice

attended a party in bungalow one - (where howard hughes used to spy on girls at the pool from the upstairs bedroom)

might find yourself sipping a cocktail at the bar as a hollywood diva walks in, or discover the pool closed for a private event like the launch of a new album: this is chateau marmont

what's not to like? historical. charming. exotic. great menu. awesome pool area. top service.

the pool gets only a small window of direct sun between the buildings

air con in the gym needs to be turned on or lowered in temperature, it was so hot and the air con in the room was

the staff and the pool

were great in accommodating an early check in which i really appreciated as i arrived from aus at 6am

the staff, room, facilities (including pool and gym) were all great

the wifi didn't even work in the room. that was tragic.

wifi flawless

location, wifi, gym, happy hour, complimentary non alcohol mini bar

very modern. very young. strong wifi. very close to west la.

comfortable bed, reliable aircon and wifi, complementary drinks and snacks in the room and at the lounge, rooftop pool, proximity to

pool area is perfect / sun trap

the pool size could be bigger.

breakfast should be way better comparing the overall quality of the hotel

in la , the food is excellent , the location is prime , the staff are so friendly and nice , the bar is hip and happening especially during happy hour , the facilities are amazing , seriously look

property is stunning with a great bar & food to offer

the shower is barely warm, and the wifi didn't work the first night

in addition to that their wifi works perfectly with no issues

wifi was stable and good

wifi was not the best, but talked with john the manager and he said he will take care of it.

there is limited parking available but during my 10days stay i never had to park on the street

i specified to have a quiet room - they then put mme in a room with a window facing a wall - poor wifi constantly disconnecting connection - rooms and corridors are very noisy with doors slamming -

had been there tuesday), and i was served by the lovely and charming victoria

on friday, november 2nd, i went back to the tower bar

wonderful location and the tower bar restaurant is terrific

the new gym

love the pool and it’s view, the breakfast is excellent, staff is friendly and very helpful

plus, an amazing pool, gym, in-house restaurant, and rooftop bar

great lobby bar area

younger crowd don’t recall seeing any kids in the hotel or pool

rooftop pool, friendly and helpful staff, very exquisite bar, lobby and restaurant

liked the free wifi too

the staff were excellent, especially dennis in the bar and luke and paul in the restuarant

is a free shuttle to and from universal

in mind that if you need the free shuttle to or from the airport, you need to request the service 2 weeks in advance

they were able to help us with the shuttle though we did a very last minute pre check in to the hotel

the work desk in the room was very handy, and the wifi was strong and reliable

the bed was very uncomfortable. like sleeping on a board. couldn't log on to the wifi.

nice update floors in main room, free wifi, close parking, modern tv and ac/heater worked well.

the workspace in the room was very useful for my trip, and the wifi worked without any issues

very friendly staff & exceptional shuttle service

quick wifi

wifi was a joke, and in this day and age its not appreciated

bed was extremely comfortable and wifi was fast

does not include thing for kids then if we want to order pan cake or waffle , it was with extra

the room service was excellent, the vanilla ice cream was great. the room was clean and nice.

house keeping team threw out my brand new underwear and one of my brand new gym t shirts

nice, modern rooms. good towels. close to the airport. food at the bar was good as well.

lobby bar and restaurant all new with additional bars and eateries close

room clean and updated. nice lobby and gym.

the staff was nice and even paid the pet fee because we got there so late

no smoking rooms and wifi was horrible

wifi was a bit laggy and kept on

free wifi was borderline unusably slow

wifi was available on limited speed for a limited time

free wifi

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

i wish they had a jacuzzi, but the pool and bar is really nice

too many 20 somethings on large floating pool toys so no room for kids to swim

pool is small but we knew that before coming.

do not miss the rooftop pool - stunning and great vibes, with a bar too

accommodated providing one room, on short notice, for me traveling as a single mom with 4 kids

very disappointed the pool was not available for our vacation

same parking lot with shopping and dining options pool lots of seating indoors and outdoors room was clean and spacious great ac comfortable and

rooms were very nice, clean. pool area looked nice although we did not use it. staff was great.

location and pool

food; pool

the free breakfast was unexpected and hot

breakfast was up to par.

big room, super clean,breakfast

the pool was a bonus

modern industrial furniture was cool and the little pool and hot tub were great as well the convenience of a breakfast bar, free wifi and on top of

great location - close to highway. spacious, updated rooms. free parking and wifi

tv didn't work in one of our rooms and kept going out due to poor wifi in the other two rooms

wifi was horrible and 95% of the time you couldn't log on

wifi wasn't working

wifi is awful in rooms - had to go outside in the 90' heat constantly to get messages and emails to

not for kids, families, or pregnant people

the staff seemed like a bunch of college kids & not professional

service, the ambience, the food, cocktails, the divine rooftop pool and hummingbirds around - everything was flawless and my wife was made to feel super spoilt on

mini bar could’ve been restocked rather than me requesting

the mini bar prices where overpriced.

very kind gesture that the first round of mini bar snacks is complimentary (bag of crisps, bag of nuts, wafer biscuits)

room was fresh an clean, common spaces were comfortable and charming, breakfast on the patio was lovely and the staff was excellent

love everything about this hotel—the spacious rooms, the wonderful beds, the breakfast, and most of all, the warm feeling of being at home away from home

breakfast options at not enough

room did not have any bar glasses but offered wine and beer in the mini bar

room was clean and spacious. had a kitchen and nice amenities.

view, really amazing to wake up to (room 402) - helpful staff (via telephone) - good tv - good kitchen equipment - balcony with furniture - good sized

the location, staff, room, view, wifi, tv, pool, bar were all great and provided a satisfying experience

the cafe was also wonderful and the staff was very friendly and talented in the kitchen

nice little kitchen area

stay great staff but unfortunately if you get a family with kids above you, which you probably will, you will hear all the noise above you

i believe it was daniel that was running breakfast

second , free shuttle bus to airport

fresh cookies great breakfast

liked everything please change the menu for breakfast if possible

close to public transport, laundry mat and food supermarket.

per night with no breakfast or pool

the shower has no privacy if you have your teen kids with you in the room

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close by

doesn’t have breakfast or even a pool

our room was huge, 1 bedroom apartment, super comfortable king size bed, a full kitchen (microwave, stove, fridge, etc) and loads of space (family of 4), 2 kids (5 & 10) slept on

our kids absolutely loved it

very nice continental breakfast

free snacks, breakfast, laundry, popsicle hotline, coffee machine (espresso drinks

24-hour pool

room service staff were amazing as well

perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

lo lounge) / bar area due to non residents visiting

room service got every order correct -- no mistakes at all

property is beautiful and immaculate

it had a gym, free coffee and a laundry.

the bar area to be open in the evening.

we had booked 3 rooms for our family of 9, and were early checking in, but were charged only one early check in fee, so we really appreciated that

the hot tub , the pool , the comfortable sheets , everything

the bar didn’t open till 5 pm. noon would have been nice

the wifi is very slow. and the channel selection on the tv

- absurd tourist fee

as well as the wifi, it wasn t available to us

we needed wifi to check in etc

ily) charged for things that should be included

only had straight backed chairs around table by kitchenette

most rooms have a kitchenette to cook so now i know to bring my own if needed but honestly not a big deal

she went above and beyond to get to know us, had vegemite on the ready for my kids, and gave them small gifts as we were leaving

friendly staffs, allow early check in

there is a coin laundry room which made our stay better as we could do our laundry

room was near the laundry area and also under the breakfast room, so early in the morning you can hear people and

size of the room breakfast was good. pool was great. very clean.

the breakfast . it was like a elementary kids lunch at school

i think the gym should open earlier and close later.

to the ongoing renovations, there was a lot of the hotel blocked off, and the directions to the laundry room were confusing

tight parking, and they served continental breakfast late.

continental breakfast is included and consists of cereal, crackers and coffee - a few of the other guests were

breakfast very poor

we were asked to pay an early check in fee after we had already checked in

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

they had a nice little pool

the breakfast provided was great and it was only a 10-15 minute walk away from the walk of fame and

loved the pool definitely will go back

the construction crew working on the swimming pool at 8:00 a.m.

the swimming pool needs to be cleaned .

love the location, the price, ample parking, the staff is amazing, free breakfast, free wifi

fair for the price. the room is clean, tv and wifi work well. the location is good too.

has mini fridge, has bath/shower, clean comfortable blankets. staff was very nice. free wifi.

good wifi

i appreciated that there we no extra charges for parking or wifi, which i'm seeing more of these days

but given the location, size of bungalow, full kitchen, in-room laundry, the cost is not unreasonable

it is a full-serviced apartment with kitchen, laundry and such

a little kitchen to make breakfast

good kitchen, laundry machines and a fridge, which is very convenient for tourists

our 2 bedroom suite actually was a duplex on 1st and 2nd floor, drawing/dining/kitchen on 1st and beds/baths on 2nd

no free wifi

wifi was good as was breakfast in the 25 degrees restaurant downstairs

great wifi in both rooms

wifi was temperamental in the room but worked fine in the lobby

wifi isn't for free

they have a beautiful maintained pool

bad location (felt unsafe with my kids). drunk people and junkies in the neighborhood

breakfast included didn’t have at least eggs included

so breakfast would’ve been great. but they’re plenty of places nearby that sells breakfast.

pool was dirty and out of service, my kids couldnt use it

wifi was super slow

the hotel justifies the extra as being for free wifi

excellent wifi

wifi didn't work well at all in our room - they seem to never pick up room service put outside,

wifi was very fast 5

bed was very comfortable spa room amazing maid service was excellent

spa room 207 good

my husband and i love the spa tub!

lots of stuff to eat in area close to mall.. spa tub really comfortable and spacious

it is in the middle of everything yet when you’re chilling by the pool area it feels like you’re in a quiet area

loved the fact there was a coffee bar in the lobby

one suggestion is maybe install an ice machine on each floor, that said the wonderful bar staff are only happy to give you an enormous bucket of ice, so just ask

poolside burgers, anyone

the pool area is so calm and relaxed it makes you never want to leave the hotel

friendly staff and helped me with early check in.

the pool wasn’t clean and wasn’t able to get in the pool. also the carpet was dirty.

no outside seating except in the pool area that closed about 8pm.

the pool and room.

that pool was open

the pool was open very late and they cleaned my room

laundry room

oh is has laundry on site

we arrived before check in and was able to do an early check in

great location, clean rooms, great air con, having laundry facilities was a huge bonus.

nice location. has laundry machine

the bed was big and fits me and my two kids comfortably

rooftop bar with the view of the hollywood sign

the complimentary breakfast and rooftop lounge were impressive

shower, scent of the toiletries, complimentary shot of whisky upon check-in, a great roof-top bar / breakfast

breakfast was delicious

the design of room, lovely rooftop bar and delicious breakfast- staff were amazing and very attentive

wifi isn't great

you're getting 1) friendly and helpful staff 2) simple but clean rooms 3) comfortable bed 4) good wifi i don't know what more people could want for a reasonably priced hotel in this

wifi is slow aircon is old and sometimes get too old

wifi was inconsistent

clean room, towels, great wifi, helpful stuff

good sound proofing may have caused wifi to be little unstable sometimes

wifi isn't as good as expected

cannot connect to the wifi

take control of our care with personal items in it), and the additional management fees and the wifi did not work

wifi doesn't work in room, any special requests are conveniently ignored, just an ok hotel for the

great location awesome rooftop clean fast wifi comfy bed

no room service late

am and the same guy told me they were over and he couldn’t do anything, i was with my two young kids (2-4 years) we we’re really hungry, and he told me to wait half an hour so they could

& 11)

location. clean. trendy. new. rooftop. pool. gym. staff. size of the rooms.

the room is very comfortable and nice to be in. wifi is very good.

the wifi is not strong at all and made working in the room difficult

good wifi speed and availability

when i later asked about some basic information

fi password renewal and late check-out possibility), the response was curt and dismissive