too many people in pool area and no supervision when horse playing

breakfast

breakfast was good and appreciated that it was open later in the day

loved the breakfast. i also loved that the staff was so nice.

the free breakfast was great and it was comfortable sleeping there.

like the free breakfast, comfy beds, & the nice welcoming staff

upon check out was offered coffee, juice, and a small breakfast before we left

big, comfy bed, immaculate bathroom and a great free continental breakfast

offer a complimentary breakfast with a variety of choices

i enjoyed the free breakfast and the clean room.

breakfast is ok, but not many

the breakfast was really good i would definitely recommend the best western burbank airport inn

breakfast, free parking, elevator, gym

gym needs some maintenance, as the treadmill is a little hard to use and the hand sanitizer is out

quietness, the good energy from the staff, the price, and the breakfast were awesome

pool and fitness rooms are closed!

breakfast was awesome!

convenient location. great friendly staff. clean. nice breakfast buffet. pool!

the breakfast was very good

free breakfast was very good

the gym looked decent although i didn't use it

i even used the gym, all new equipment

they did not even have cereal for the kids

we are going to stay here everytime we visit our kids in this area

gym was great and breakfast was excellent

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

edition however i didn't have the dinner since we were not there for dinner the complimentary breakfast was nice

we enjoyed the spa and pool

little continental breakfast would have been nice

got the double bed room with a family of 5 (kids ages 8, 15, 17)

i had requested early check in after driving 6 hours to the hotel i still had to wait till 3:00 o'clock to get into

my daughter and i enjoyed the gym and spa

the pool

don't have a swimming pool.

hotel is upgraded and nice, they also accommodated an early check in which was really

the gym is small but open 24 hrs and was fine for a couple of nights

house keeping team threw out my brand new underwear and one of my brand new gym t shirts

i also loved the foot scrub bar in the shower

modern, location is exceptional, ample parking, nice gym 24h

the staff was nice and even paid the pet fee because we got there so late

room clean and updated. nice lobby and gym.

the pool was open till 10pm which gave us more time to enjoy it

the pool was refreshing

light breakfast was a pro and location is good

also, the complimentary breakfast was weak

we didn't eat breakfast.

wifi was horrible and 95% of the time you couldn't log on

wifi is awful in rooms - had to go outside in the 90' heat constantly to get messages and emails to

wifi wasn't working

small parking in the security area. low signal wifi.

wifi service was very good

staff was somewhat unclear that the airport shuttle didn't run on the weekends, but they comped a lyft which was just fine

airport shuttle service took me out too hangar two and assisted me in getting off the van and with my

room because of the outside construction, but were kept awake one night by family who let their kids run and jump above us while they

shuttle, breakfast, lobby hospitality

pool is small. kids not supervised. but overall pool area is set up nice.

our 11 year old spent the whole day in the pool and we all had an amazing stay

the kidney shaped swimming pool was only slightly larger than an average kidney and was closely surrounded by the

spacious n clean and loved the comfort essentials and rest room and that it had a pool and the staff was amazing, above and beyond great

breakfast was up to par.

clean, tide, full continental breakfast

bathroom s to small, the bed sheets were yellow and no wifi, no good channels on tv

didn t have wifi & was small.

showe curtain is torn and ther was a small hole on the bed cover. wifi is very slow.

small and no wifi

wifi is not very good

the bed was a little hard and the free wifi was limited.

wifi was available on limited speed for a limited time

no smoking rooms and wifi was horrible

free wifi was borderline unusably slow

free wifi

no laundry facilities on site for guests

place was quite and comfortable and at a good price and they have a heated pool and laundry

they are pet friendly pool jacuzzi

the laundry room was very welcome for a touring band

it’s not the hotels fault but the kids at 10:30 pm running around hotel screaming.

wifi didn't work well in the rooms and in other hotel locations universal shuttle is helpful

wifi is advertised but it's super slow

the speed of wifi, old balcony doors that i couldn't close without help of hotel stuff.

e front yard) had excellent food and service

food is excellent! wifi is very scetchy

there was a fold-out couch in the room, which was unexpected and perfect because i thought my kids would need to share one of the beds and they didn't have to

for the price should have complimentary breakfast

patty at front desk accommodated us with an early check in

breakfast was good, portions were filling

and also breakfast is not included, but there is a restaurant called cafe de olla 5 minutes away food is

the room had a large fridge, a table, shampoo and soap, wifi, and air conditioning

that did exact same thing, no complementary water and/or breakfast, couldn t connect to the wifi, and finally the water leaked out of the shower and flooded the floor

i don't think there was wifi and sometimes the tv wouldn't work

easy parking and good wifi

only 1 device per guest allowed on wifi.

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

location (near 101), specious suites, late check out option was great, staff was wonderful

just need a self service laundry facility.

they brought me provisions, did my laundry, replaced my hair dryer, allowed me to extend my stay an extra night and were just

fabulous & went “above & beyond” - incredibly friendly, helpful & even arranged for our laundry to be done

good location near universal studios and easy drive to west hollywood and even pasadena laundry service provided by chamber maid came as a great convenience than doing it ourselves via

poor wifi which has been reviewed before and they pretend not to know about it

recently updated, clean, comfortable, large size room, comfortable bed, fast free wifi.

the quality of the wifi ,

wifi was very unreliable in our room

wifi was included, and a large tv in the room to watch the football game

sunny swimining pool

really an issue, but it says it comes with breakfast but really it is really yummy pastries

great location, basic room, great bakery pastry continental breakfast

the pastry at breakfast was delicious and the 24/7 coffee machine was great too

lovely rooms and pool was a bonus

room was comfortable and clean. very spacious. had a kitchenette.

there is a very cute bar and a very lovely bartender

there is a bar in the lobby, and food available for purchase

swimming pool and gym are tiny

noisy at night, the gym is poor, no breakfast other than snacks

spa room 207 good

lots of stuff to eat in area close to mall.. spa tub really comfortable and spacious

my husband and i love the spa tub!

bed was very comfortable spa room amazing maid service was excellent

the sofa sleeper was an actual futon not very comfortable for the kids it was also placed right underneath the tv and could not move it any other

was told over the phone weeks and days in advanced early check in is available at no charge, the morning we arrived expecting to check in early i was

with two older kids who do not like sharing a bed we appreciated being upgraded to a room with two queen beds and

that we had to pay for early check in.

didn't have a pool and my kids wanted to swim

wifi was surprisingly not included in the price and costs usd$10ish for 24hrs.

wifi is very unstable as my room is right next to lobby

wifi was not free

paying so much i still had to pay for wifi which didn t really work very well as the connection was

there us no free wifi in the rooms

liked the free wifi too

also wished staff would have told us we cannot change our pick up time with the shuttle as our wb tour ended earlier than expected and i had to pay for an uber versus waiting 1

the shuttle driver was polite and on time

is a free shuttle to and from universal

the y provided a shuttle ride to the park

nice update floors in main room, free wifi, close parking, modern tv and ac/heater worked well.

the bed was very uncomfortable. like sleeping on a board. couldn't log on to the wifi.

the workspace in the room was very useful for my trip, and the wifi worked without any issues

the work desk in the room was very handy, and the wifi was strong and reliable

parking lot is a little cramped.

wifi was stable and good

the shower is barely warm, and the wifi didn't work the first night

wifi was not the best, but talked with john the manager and he said he will take care of it.

in addition to that their wifi works perfectly with no issues

about the property, the safety of the gated entry , the view from my window inside the room , the parking that is on sight , the cleaning staff , the room was perfect

staff, good size beds, free wifi, fridge and coffee maker in the room, and the location is near target and food places so that

very clean rooms and strong wifi. i was able to connect my playstation with no problem.

thing special, but not laggy)

nice stuff, clean room, wifi

big bed, wifi

wifi okay

love the location, the price, ample parking, the staff is amazing, free breakfast, free wifi

i appreciated that there we no extra charges for parking or wifi, which i'm seeing more of these days

fair for the price. the room is clean, tv and wifi work well. the location is good too.

has mini fridge, has bath/shower, clean comfortable blankets. staff was very nice. free wifi.

wifi was strong and pool was very enjoyable after a stay at the bar within the

having to pay for wifi when it say their is free wifi

at the front desk was not very welcoming or nice

only inconvenience is the wifi does not remain active throughout my stay

ung, tall, slim black person) wifi is so-so, a little spotty in the room but find in the lobby

i loved how big the room was and how the kitchenette also was filled with cups and things needed to cook if one chose to

we enjoyed the breakfast. it was one of the best we have ever had.

staff are very friendly and welcoming, breakfast great coffee and plenty enough selection food for breakfasts

breakfast was great

free full breakfast

pool was not great wish it could be outdoors because the weather was hot and we would enjoyed it

the pool was a little on the small side but that was not a deal breaker for my family

two nights as they told me my reservation was cancelled and made me purchase another night and early check

the swimming pool

pool was small

staff,parking,wood floors,clean room,laundry room and microwave 2 vending machines equipped with drinks and a variety selection of

was a fridge in our room but no microwave; however, we were allowed to use the microwave in the laundry room

laundry facilities. friendly staff. great location.

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

bathtub, on-site laundry

very busy and breakfast staff had a hard time keeping up

the cleanliness and the special breakfast time with such a variety of healthy food to choose.

loved that there was continental breakfast and that they have conjoined rooms.

clean and staff are nice. great service and breakfast has options.

great breakfast

could spruce up the pool area

my kids and i waited forever to get our hotel room

breakfast is grab go bag-looks like kids snack lunch

breakfast and close to universal studio

the free breakfast was a pleasant surprise

was perfect, the room was cosy and clean with a nice swimming pool area just in front of it

we loved the pool

the pool was great too

nice sitting area and pool

the pool 24/7 would have been nice, or till midnight/1am

the wifi was weak but overall it was a pretty good.

wifi was terrible

i was unable to connect to the wifi

wifi

very weak wifi and unstable cable tv

very helpful and great breakfast.

fun rooms with themes, british,old hollywood. great buffet breakfast and friendly staff.

the breakfast was more than expected, a buffet included in the price

brand new beds with full mattress covers, hot breakfast was good, shower has a rain head shower head it was wonderful

spa and shower was nice

is no cookware, table ware in the kitchen, just empty, reception doesn't provide any, they told me to go and buy it in the

kitchen & bath

some rooms have a kitchen, what is a plus, but those kitchens does not have utensils

wife and i booked the queen with kitchen room for about 4 days

great space, had two fridge full kitchen

i was expecting more from the continental breakfast.

the bathroom door is large and opens into the kitchen

laundry

they accommodated early check in

kitchen and the utensils

room was clean and spacious. had a kitchen and nice amenities.

the view was amazing and the room was clean and big even a kitchen area

view, really amazing to wake up to (room 402) - helpful staff (via telephone) - good tv - good kitchen equipment - balcony with furniture - good sized

a little kitchen with a refrigerator was helpful to store drinks, microwave items etc

very nice kitchen area

you might find yourself sipping a cocktail at the bar as a hollywood diva walks in, or discover the pool closed for a private event like the launch

restaurant and bar are superb too

pool and staff

additionally there was none of the usual hotel hassle around early check-in or late check out

what's not to like? historical. charming. exotic. great menu. awesome pool area. top service.

pool, gym and bed

we had booked 3 rooms for our family of 9, and were early checking in, but were charged only one early check in fee, so we really appreciated that

it had a gym, free coffee and a laundry.

comfy beds, no weird smells, excellent bar service.

friendly staff and the pool was nice with the new cabanas, also breakfast was very good.

wish there was an indoor pool since it was too cold but this was not deal breaker in any way, i was very happy with my

size of the room breakfast was good. pool was great. very clean.

no pool, no spa.

pool area was clean and tidy

the room was so quiet, our kids have never slept better ud83dude0a location was perfect - walkable to hollywood blvd and short

free snacks and breakfast was awesome

the pool, appartment hotel with kitchens, popsicle phone, free sodas, ice cream, snackbar and laundry, made the place perfect for us, after 3,5 week on the road

free laundry, popsicle at the pool and the pool open 24/7. very nice managers

the perks of laundry, ice-cream, drinks, breakfast and ice blocks made the kids and parents very happy

both rooms had a living room, dining table and kitchen

bedding,plug for the bathtub better breakfast sunday people slamming doors, many kids around at breakfast could not get to any

showed us how to keep an amazing rate with a one time late check out after getting in after 12a

they wanted a motel with a pool and large rooms but something reasonable in los angeles area

back doors opened up to the pool area

it had lots of space and there's a laundry room available to use

wifi flawless

location, wifi, gym, happy hour, complimentary non alcohol mini bar

the wifi didn't even work in the room. that was tragic.

wifi does not work well, it is very old compared to other and as properties in ny or tokyo

comfortable bed, reliable aircon and wifi, complementary drinks and snacks in the room and at the lounge, rooftop pool, proximity to

i specified to have a quiet room - they then put mme in a room with a window facing a wall - poor wifi constantly disconnecting connection - rooms and corridors are very noisy with doors slamming -

outdoor gym, restaurant at night

location was amazing, amenities perfect, restaurant & bar beautiful. 10/10

beautiful property, great service, cosy bar atmosphere

it was a bummer the tower bar was closed every night ...for oscar parties ..but i understand!!

traveling with kids can be stressful, but he made every ride smooth, safe, and completely worry-free

there is a coin laundry room which made our stay better as we could do our laundry

continental breakfast was nice

had all the amenities we needed, including a fully stocked, impeccably cleaned fully functioning kitchen

room above us for a few nights (we had to ask reception tell them how noisy they were as they had kids that would run/stomp/jump the length of the room at random times of night)

the staff, room, facilities (including pool and gym) were all great

the pool was also nice

of the reasons we chose that hotel was the gym - but it was not very clean and the equipment was old and brittle

the hallway smells like beer. the gym is so small that in 2 it feels full already.

gym was small but other than that, really enjoyed the place and would stay again

breakfast because of the covid-19 but online it says that breakfast is included in the total price

breakfast very poor

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

they allowed early check in for a fee of $25

continental breakfast is included and consists of cereal, crackers and coffee - a few of the other guests were

i got great breakfast and very comfortable experience

the pool was beautiful with gorgeous views of la

breakfast was good

the spa and bar area are conveniently located on the same floor

gym was compact but well-stocked (great for up to a week of maintenance workouts)

the hotel justifies the extra as being for free wifi

wifi was very fast 5

wifi was super slow

r one person in

location, pool, wifi are brilliant

lack of free wifi in room

wifi was good as was breakfast in the 25 degrees restaurant downstairs

no free wifi

i was here for business so needed good wifi and i'm happy to report that i had an all day zoom and wifi didn't drop out once

wifi was temperamental in the room but worked fine in the lobby

no swimming pool and many homeless people near by.

the shower has no privacy if you have your teen kids with you in the room

traveled as a family with our kids and we loved all of the guitar shops nearby

however the one on the bed cover was of the kind that would stay even after several times in the laundry

per night with no breakfast or pool

good breakfast each day

pool. waffles. great location and value.

the breakfast provided was great and it was only a 10-15 minute walk away from the walk of fame and

two things - it will be great if the breakfast room to be a bit bigger - i

breakfast provisions were great and plentiful - fruit, yoghurts, bagels, toast, waffles, condiments

the pool is not heated, the water is very cold

breakfast time frame should be until 10 am, and have waffles available all the time.

pool was dirty and out of service, my kids couldnt use it

we had a nice view of the pool and we met some very nice people that were also guests there

they got a fridge, microwave oven, coffee maker, goo quality tv,complimentary breakfast

great lobby bar area

modern setting and ambiance, rooftop pool, friendly staff, excellent restaurant (ardor)--their milk bread and onion rings are

great spa and pool

good restaurant and great rooftop bar and pool

spa and treatments were really great

the bed was big and fits me and my two kids comfortably

laundry room

oh is has laundry on site

we arrived before check in and was able to do an early check in

great location, clean rooms, great air con, having laundry facilities was a huge bonus.

nice location. has laundry machine

quick wifi

bed was extremely comfortable and wifi was fast

wifi was a joke, and in this day and age its not appreciated

the rooftop pool is really nice, complimentary iced fruited water is available all day as well as factor 30&50

location, the huge suites, the comfort of the beds, the views, the roof top pool, the breakfast, the morning walks up to the bird streets or down to the flats, which are both

we asked for a late check out but they were extremely rude about it and do not offer that

it is in the middle of everything yet when you’re chilling by the pool area it feels like you’re in a quiet area

i loved the pool and decor of the property - it felt like a tropical oasis escape in the hustle and bustle of

dance/party music played in the pool area

lovely staff and pool - top location, good cocktails

poolside burgers, anyone

wifi was inconsistent

fast wifi, good breakfast, nice spacious room

wifi isn't great

wifi was never slow, had good connection

the bed is comfortable, the wifi is fast, and the area is quiet at night despite being close to tourist areas

remodeling underway so lobby and pool closed. should be about done by now.

we arrived earlier than check in time and managed to get our rooms early

do not miss the rooftop pool - stunning and great vibes, with a bar too

the gym is very small, but they have everything you need, including a peloton!

too many 20 somethings on large floating pool toys so no room for kids to swim