the kitchen is perfect

highly recommend to families passing through, as we were able to do laundry there and cook our own food

to bring my blow dryer body wash ect having a washer and dryer was a nice bonus (which included laundry soap or pods)having coffee or tea ect was nice

the kitchen had plenty of extras such as oil and spices

very clean large two bedroom main floor two baths full kitchen with everything you need quiet and comfortable would recommend this accommodation to anyone

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

staff were very nice and the bar and restaurant were quite good

the had a spa that looked appealing

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

wifi is terrible because they use cheap low quality system

wifi was not great; did not realize until this survey there was paid wifi which i would have opted

was no card in room that showed wifi or what floor pool and workout room were on

ould upgrade to cisco instead)

excellent, i enjoyed the breakfast, the security, the free parking, the cleanliness and the free wifi

some of the rooms do not have strong wifi

the room had free wifi, tv and a clock radio as well as enough towels, etc

wifi had severe issue , despite reporting to the front desk , issue wasn t resolved.

wifi was extremely spotty.

the wifi signal is very poor

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

breakfast option was great: affordable with a nice selection

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

nice and value for money breakfast and dinner at university dinning hall/restaurant.

overall, great place to stay. good nights rest. good breakfast. friendly staff.

breakfast was good

centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

there was quite a bit of food was the free breakfast

location was good,really accessible,very close to sky train,i like it,,,the breakfast is good,,,

great having in-room laundry facilities and very close to shopping, groceries, liquor store,

bed needs to be replaced i ask for 3 blankets to put on top to make it more comfortable for the kids

laundry faculties included in the suite and they supply soap

also had in room laundry facilities

location is excellent and very good staff.nice and clean room with bonus kitchenette.

lousy wifi

and the wifi is top three of my hotel experience in canada, so many so call wifi service is 56k

good tv and wifi

my room and the wifi were great

wifi was the fastest i have ever connected to even in bigger brand name hotels

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

pool area is old

kids love the comfy beds and they also love the pool

modern renovated room. excellent gym facilities. staff kindly gave us late check-out.

we were visiting for a wedding and it was a great stay with my kids

a bit too noisy in the wee hours from the bar downstairs.

nice good old placecwith a bar and unique patio

hotel - great staff and next to their bar with a beer garden

we loved the food and our waitress at the met bar and grill

there is a bar and restaurant downstairs which was convenient

room, nice coffee and tea facilities, very good wifi throughout the whole hotel, clean and nice bathrooms with all kinds of toiletries, very good

i was thinking ing about a walk to a particular restaurant and the patrons at the bar advised against for safety

exceptional customer service amazing restaurant staff clean room lovely pool and hot tub

my wife called for room service during breakfast time and she told them she is alone with two kids and she needs to

pool and gym facilities are very nice

the gym was clean

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

the attached bar and grill were very cosy, good beers and food good for

another thing was that the room smell to pool chemicals

gym was alright. how large the room was and clean it was.

the gym is too small for the size of the property

hot breakfast was always fresh and delicious

great hot breakfast and leisure pool

pool not yet open

the staff was good an breakfast was ok .

clawfoot tub, full kitchen

floors are old and creak, rooms are darker (except the kitchen) and bathtub is better suited for baths (though it is possible to shower)

free coffee in the kitchen with the cofee pot

kitchen well stocked and lovely bars and places to eat around us

the rooms are more like suites, with separate bedroom, living room, bathroom and kitchen

wifi was kind of in and out sometimes or very slow.

wifi was very slow this time, although it was fine last time i stayed a couple of weeks ago

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

wifi didn't work and the room was very small for the price.

didn't use the wifi or have coffee

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities; quiet, nice location, free

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

- spacious room, with fully equipped kitchen stuff

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things, nice staff,

ose to other things), free parking, free wifi, good thermostat

location, free parking and free wifi

location

i did not have breakfast. i wish it was open later. the location was great. super convenient

we ended up eating in the casino

that i didn't like just some extra supplies needed for the kitchen eg microwave food cover / veggie peeler / paring knife

sounded like kids running around late at night

i wish the pool was open. but covid ruins everything fun.

about a ten minute walk to the closest metro; convenient laundry room; breakfast was simple but good; within walking distance to a couple of other food

stole 180 from my kids for an error that their system

well equipped kitchen area with everything we needed for breakfast preparation

clean and comfortable, we loved the little kitchen and the whole set up, so close and walkable to transit

fitness room amenities

the pool hours could be open longer.

other useful amenities included a fitness room and guest laundry

very nice hotel. everything was awesome. great gym, nice pool and staff were very helpful

enjoyed the indoor pool and hot tub

the breakfast bar made our lives so much easier

we couldn’t say enough about nathan or the hotel, an excellent place to stay and the breakfast room was delightful

the room itself was clean, modern and comfortable and the kitchenette provides the flexibility to make simple meals and/or warm up food

how small the pool and hot tub was

the pull our couch that my kids used to sleep needed to be updated

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend nothing had happened at first n later just waived the

woman working the coffee bar was very friendly, knowledgeable about the area, and helpful

the room and the pool

gym is small but i start my workout early, so, no problem at all

rooms are clean but needed improvement like handheld shower, esp if you have kids and seniors

roof top pool was a lovely accommodation for the kids as well

never used the pool or gym, but all looked very good

outdoor heated pool on rooftop deck overlooking metro and busy street was cool

very comfortable place - well equipped kitchen and tidy fridge is available for use, multiple common areas, clean bathrooms with reliable

has kitchen and laundry facilities, free on street parking

the room’s lighting was quite dim, and the kitchen wasn’t very clean

cutleries in the kitchen were

clean washrooms and kitchen

it has gym and sauna i haven’t used it but looks clean and well maintained

me for early check in & late check out, extended 1 hr

nice clean room, free parking, good breakfast.

king suite is great for family with kids! breakfast is great. staff is friendly.

misleading about the free shuttle to canada place, we assumed you could return (it is only one way), luckily we had a car and

my husband used the gym and it worked well

the breakfast was

liked breakfast, pool and gym

had bacon with the free breakfast and the lady working there so nice always made my waffles for

the gym and pool facilities were well kept and the room was very tidy

breakfast was amazing

we come down to see our kids and grandchildren several times a year

lots of breakfast options than i expected

great location, close to restaurants, fitness facilities and attractions

breakfast was pretty good too

friendly staff, excellent facilities, ie gym, pool, hot tub

came with two of my daughters and 5 kids, so was only interested in the pool and hot tub which worked out very nicely

decent breakfast and the fitness studio was enough for basic.

gym and breakfast

bed was comfortable and the pool and hot tub were very nice as well

nothing to really complain about, although the spa and pool are not desirable.

gym , elevator was down due to renovations

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times to

rooms great staff and good emenities such as spa pool and sauna

view! of the mountains, quiet, nice staff. laundry, gym

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

the tile on the kitchenette counter and the bathroom was chipping off

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

there is no shared kitchen

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

and if you are lucky yiu will be there when the the fabulous tiki bar is open

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been noisy

basic, and having the restaurant and bar closed due to staff shortage, the stay was quite nice and all the members of staff we met were

large room with a good kitchen and comfy bed.

the kitchen sink had debris in catch

close to the hwy pool and hot tub and gym !!

location, kitchen

needed an early check in, but could not be guarenteed

upgraded to a suite. plus they accommodated my request for an early check in.

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

had a free upgrade to a kitchen unit and were very pleased with the design features of it

to local restaurants, golf courses and highway

room smelled like a pool, it was that clean and smelled fresh

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which then locked

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

is used on there site doesn’t not represent what the rooms look like extra charge on having the kitchens no fridge or microwave is part of the package of the room

very nice kitchen. very clean.

the tv kept loosing wifi signal so i had to keep logging it back in but not a big issue.

nice room, bathroom & wifi

good wifi, clear instructions with its own online portal

good location, easy parking in the street, clean and cozy. loved the shower!

touches of free coffee and a couple of snacks, the clean facilities, the readily available street parking, the location, and the open shared space

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

wifi didn't work most of the time.

there was no information in room or given at the front desk for wifi

spacious parking, good wifi

the wifi speed was atrocious....1.5m/bit down, 0.3 up

im classes)

walls, was very loud in other rooms/in the hallways - kids running and yelling, someone playing the same song on guitar 50 times in a row at 8am

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant experience

also we really appreciated the early check in

martina was exceptional and accommodated our early check in request

there is no laundry and microwave.

wifi was not the best and parking rates were way too high.

bed comfortable, elevators good, wifi good, shower good, tv good - lots of usb charging ports.

wifi was very fast and reliable

wifi, clean spacious rooms, daily free water, comfy bed

we were happy to get the suite room with wifi

wifi is slow but all good

the wifi was weak and unreliable

wifi kept disconnecting randomly.

wifi worked great

wifi is on and off at night

i had a late check out, but i had to leave early because of the noise and sheer creepiness

had dishes, silverware and pots to use in their kitchen

perfect for longer stay as you can cook in the communal kitchen and use the on-site

they were also able to accommodate our very early check in

kitchen on every second floor

for wifi when it is a luxurious room you re staying in with all necessary amenities seems like a

they charge for wifi, which is absurd for a hotel of this price

wifi was strong enough for video conferences for work

wifi facility is not strong enough & your receptionist input my last name wrongly

with not enough signage to say what was hotel parking, and who seriously still charges for wifi

the wifi connection is not stable.

clean and pleasant and large room with fast wifi

there wasn t anything missing, from wine glasses, to a curling iron, to bathrobes, great wifi, super comfy bedding and pillows

the wifi is good

value for money. supportive staff. good wifi and amenities, comfortable bed.

liked the size and space of king suite as had a large bedroom and a separate kitchen diner with pull out full double bed - perfect for 3 adults and no overcrowding

we did laundry while we were there on the 15th floor

great breakfast, kids loved it and the jacuzzi!

room had a fridge and microwave so we were even more delighted to find it actually had a little kitchen stocked with dishes etc

maybe add a free weight machine to the gym. if possible

the hotel and room were modern and clean, and the kids loved the pool

the common usage areas like the pool, laundry, gym are very accessible and well maintained

the ability to text was very helpful when booking pool and gym

this as a lovely hotel in a great location. pool and gym were amazing. staff so helpful.

the hotel's impressive facilities, including the pool and gym, provided a delightful and relaxing stay

gym not open on weekend

the restaurant and gym are still being completed but the staff made up for the lack of facilities available at the

day we had best experience on breakfast since the waiter is very friendly and helpful to give our kids additional orange juice plus the straw for my toddler, and additional small plates too

i also really enjoyed the gym

i looked into the minnie bar fridge we discovered a coke that had been drank

hard to access wifi

the wifi connection was not very good.

free wifi

having secure wifi in a hotel is brilliant for a business

the wifi needibg to relogin in each time ee return to the room caused us to use roaming data while we

wifi was also excellent

room bar and restaurant are excellent. food is first class.

lacking food options through room service in the evening

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged us the full amount with no

the bar stools are broken upstairs

the location is fabulous - close to restuarants, transit and attractions. wifi is strong.

free breakfast and free wifi

work, the business lounge is a very great place with nice design, unlimited coffee/tea and great wifi connection

the fourth floor the wifi was very problematic - i had to phone and talk to the internet expert myself and he rebooted

wifi was a bit patchy at times, very stuffy in the room

the bar & restaurant next door was a really good atmosphere and great food, and hotel guests get a 15%

retro style hotel and its bang in the middle of downtown for the cost won’t get much better the bar next door all out great

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

guest self serve laundry a real bonus

enjoy their adjacent pub with excellent atmosphere, quality beers, and good bar food-especially liked the ‘fish and chips’

wifi excellent / reasonable parking costs

the room was clean and quiet and had great wifi

fast wifi

wifi worked well

as this was a business trip for me i cannot over emphasize the great and very fast complimentary wifi

has washer and dryer and well equipped kitchen

excellent kitchen facilities with high quality fittings and crockery

the kitchen and washing/drying machines

the kitchen was well stocked

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

wifi was a bit slow (not suitable for video calls). the mattress/bed was a bit too soft for me. (-)wifi was extremely poor! (+) wifi is good

were that there were no towels or drinking water in the steam-room/locker-room area, and that the pool officially opens at 6:30am -- which can become an issue if you are in a pool-facing room and

room service menu is not very health conscious and needs options that are not made up of carbs in

we had requested an early check in time and were pleasantly surprised that they were willing to honor that request

kitchen was great; the staff was excellent; the breakfast was excellent as well

poor wifi at the bar/breakfast area commun area is a bit small

we had a room with an awesome view :) pretty good wifi

wifi wasnt very good

there were many wifi issues that we did bring up but we were not compensated for

wifi was fast

location, friendly and helpful staff, clean and quiet room, wifi was reliable

charging for wifi is ridiculous

with charge for wifi

the wifi is not paid, it's free

in-room wifi was incredibly slow until i called up and inquired about it

location and room, nothing in the way of facilities though except wifi and room tv

central location, really nice suite and comfortable beds, chromecast and fast wifi

wifi was quite slow

the room was very comfortable, the wifi was great, free bicycles were appreciated, and the staff were very helpful

the wifi was with very poor quality and was disconnecting constantly

wifi speed is slower than expected there is no microwave in the room.

location, cleanliness, good wifi.

we had real trouble with wifi so we were offered an upgrade straight away.

free wifi was helpful

no wifi in our room but we were upgraded

bar fridge in room

has pool and gym

from check-in they made sure that we had a room that we would be comfortable in with 2 kids

ginger bar is a great place for drinks and food

hotel has incredible amenities, including a sauna, pool, gym and hot tub

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

a long fligbt there was a sport bar to relax and grab a bite to eat

we also had drinks in the on site sports bar which was

site restaurant, sports bar and cold beer and wine store

were going to the early 1pm canucks game and had requested early check in if possible

was uncomfortably hot at night - a/c did not work super well sketchy wifi, could not support zoom calls needed for work

the only downside was that i couldn't get the wifi to work.

large clean room with a desk and great wifi

even basic browsing) we were charged for a

how to get to the pool - a family occupying the hot tub for a long time with cups of drinks - no wifi in the gym - staff weren t very friendly - tv screen showed accessing forever - there

great bed, very clean great wifi clean bathroom

wifi sucked

free wifi

wifi was good, pool and gym were great

i am disappointed with the staff at the spa

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great location quiet and relaxing will definitely

bar attached to the hotel didn't open until 4pm which was a shame

arrived early and were offered early check in and they also upgrade our room for free

how close it was and had a bar near by

the staff was very accommodating when i asked for an early check in

quality wifi too

wifi a bit unstable and slow.

soemtiimes, it's not woking well for wifi.

you look up the hotel it says free wifi and free parking

wifi was unreliable and tv was not updated so apps like netflix wouldn t open

wifi excellent

wifi access was not consistent

near metro, breakfast included, early check in, friendly and helpful. wifi works.

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

spacious room, huge bathroom, blazing fast wifi, great amenities, super friendly staff.

paid wifi is a joke

the receptionist was also so nice as to give us the wifi password

should have wifi in the room

wifi was sometimes giving trouble on/off signal.

no free wifi especially in today's society

wifi really wasn't up to current standards.

wifi was horrible, it disconnected every 20 minutes.

only room for improvement would be the wifi service

wifi was a bit on and off on my phone but worked fine on my laptop

wifi was intermittent but i didn t mention it as we weren t in the room much

unfortunately, gym facilities closed firstly due to renovations and then covid restrictions.

we literally had a small apartment…bed/bath, kitchen, dining, living room

and spacious centrally located water bottles given everyday large fridge/freezer, lots of kitchen amenities perfect for a solo traveller or even a

lifts take forever to arrive. gym way to hot

the gym is also ace and i was solo each time i used it

t a problem, just a little annoying)

wifi was rather slow sometimes not even connecting and maybe an upgrade to a smart tv would be

wifi kept dropping out and was slow at times.

wifi was great

moreover, the wifi disconnects several times

their location but i did not have breakfast with them so i cannot comment on that but wifi is

no wifi on tvs, no deal for restaurant, expensive parking and not included

small fridge in room & wifi were good. having an umbrella in room.

rooms clean and tidy with good tv and excellent wifi

we weren't offered room service until very late in the day but wasn't a big deal as we didn't need it

big rooms, and comfy beds. spotlessly clean. pool, spa and sauna an added bonus. great location

all staff were friendly and helpful and the pool area was warm and peaceful

staff was very helpful with late check out

liked the view that we had and the fact that we were able to book the pool and hot tub for ourselves

staff were super helpful and were able to facilitate an early check in, which was greatly appreciated for international travellers

close to everything; great gym; great room/apartment size; good breakfast; fast wifi

nice place, very close to all, clean bathroom, big room, with wifi, microwave and bread toaster

be paid extra), good wifi

there are good wifi, air conditioner, and tv as well

wifi was excellent

free wifi and the tub shower has hair left it in from the previous person that stayed in that

wifi often didn t work. no loungers, just chairs in the pool area.

of room, wifi was poor

wifi didn't work for me

did not mention about internet/wifi charge at the front desk!!

great location, facilities are fine for the price, allowed late check out

there is a superb guest laundry on first floor which was great as we stayed four nights

visited the bar that communicated tot he hotel and had a beer, but they didn’t ask if we were hotel guests,

bed was comfortable, the staff excellent, and having a breakfast venue / bar as part of the hotel made starting and finishing the day easy

staff!!! amazing staff. huge bathroom. clean. alliw d very early check in.

the kids liked the ping pong table

00 early check in fee that they could not provide

accommodating to late and early check in and out

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be confined

only comment is there was no reply from hotel after 2 emails asking for early check in to leave our bags at the hotel reception as our flight arrived 7am