safe free parking on own premises

rco, washing machine) own parking place centre of lourdes on walking distance, large shops not far away by

the apartment is rather small but clean, modern and well equipped

it says, free parking but the parking area was full

parking space, great view

parking is fairly secure within an internal compound screened by other buildings

d of corridor).

the wifi wasn t great

unfortunately the wifi was not working on our floor, only downstairs

good wifi

were not given the wifi password upon check in

wifi was available and was staffed all the time.buffet breakfast was great.

wifi , good breakfast early available, secure and spacious parking, attentive staff,

unfriendly staff rooms not very tidy wifi didn t work potentially bed bugs

near to the train station and good wifi

shower wall has a strong grab bar to prevent falls 3

to help check me check in did it, but at least he was there and i got all set up with key, wifi, etc

wifi internet quality

we didn t get wifi connection

com mentioned free parking but no mention that it was 200 yards down a steep hill turn left go under the bridge and

free parking outside the hotel

wifi was excellent

there was no heater and no wifi.

wifi worked well

poor wifi

location; the wifi was good enough; thank notre-dame for the fan

wifi connection was very poor unfortunately.

staff was very friendly and helpful, clean and warm room and comfortable with tv, wifi,hairdryer , cabinet and telephone

very slow wifi.

should provide more toiletries

good wifi, bedside plugs, elevator, and helpful staff

working wifi.

wifi did not work and reception did not help. room rather old and basic

the wifi did not work in my room, and the staff did not seem interested in trying to fix it

no wifi in the rooms but wifi in the restaurant and bar which was good

there is no parking garage per se, but you can park on the street in front of the hotel

breakfast was fine

near the train station, breakfast, rooms were clean and decent size

lovely french breakfast

the added benefit of secure parking made for a very pleasant stay

poor wifi connection

wifi in the room

wifi connection on the last floor the 4th the sign doesn't arrive good

in my room, the wifi reception was very poor. in fact it didn't work.

no wifi in the room.

the problems with the wifi which finally refused to work at all after a thunder storm.

helpful owner and his wife who tried to make their guests happy even when the wifi caused major problems to the extent it refused to accept credit or debit cards

wifi not available. anyway facilities and staff is excellent.

excellent breakfast and dinner of the duck

the food

wifi never worked lift stopped in the middle twice ; bit scary ; lift switch need a punch to put it

central location, good wifi

is no wifi at all and they lied to me that they provide wifi

no wifi

ok so there is no wifi in the rooms but on the first floor

bar in the main lobby

great welcome. nice little bar with large flat screen tv.

10, he couldn t do enough for us,he always had a smile on his face,it was also great to have a bar in the hotel for a night cap

grab bar in shower,in my opinion its a must knowing that people of certain age will need one ,it only

nice bar excellent service comfortable room staff very helpful

breakfast was pleasant and convenient

the breakfast was the perfect french breakfast with two crossaints and a baguette from a local bakery

free parking outside property

continental breakfast fresh bread delivered each morning

very clean, comfortable and good continental breakfast

the hotel was spotless the staff were fantast8c great wifi overalll very positive stay

size of the room the accessibility to wifi. careless response for assistance

all works well, the wifi, shower, toilet

the wifi is very slow

the wifi was a bit spotty at times, but this wasn't a big issue.

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

old building. non comfortable roms. breakfast.

good breakfast at reasonable price. friendly staff.

breakfast was ok

the owner was great and lovely! free parking everywhere.

breakfast quite simple

very nice, friendly and accommodating, minor language barriers were overcome successfully

the stay and amandine was very charming and very helpful and even arranged for early check in and late check out

and i agree with another feedback that says a wee bar of soap would have been nice

perfect location with a bar and very helpful staff

i was advised to ask for hot water for my tea at the bar, but the communication with bar staff who had no smiles at all gave me a feeling that i were

safe motorbike parking, including washing facilities for your bike, fairly priced with perfect access to local

close to el grote de santa bernadette, close to public parking and restaurants

friendly great food great atmosphere. private parking for our 2 motorcycles

pay parking just outside

ee garage for motorbikes)

wifi connection is very poor non at all inside the room

wifi wasn't working, didn't have oven and hair dryer. bed was noisy but big and comfortable.

big parking, finally fast wifi not only on reception

the wifi is decent, and the rooms are reasonably large and airy with good-quality modern equipment

wifi was extremely bad, at first it didn't connect at all, then we asked the manager to check it,

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

our requests for strong wifi connection (i worked from the room) were answered and a fan was brought to us when the room (-)wifi wasn't good at all (-)wifi was poor but owner said she would call her provider to get it fixed - not a big deal since we (-)wifi is a bit slow. works but slow (-)wifi connection could be better

location is great, has car park u/neath for 6 euro/day, room was nice and clean ,comfortable and wifi good

very clean plenty of towels quality linen fast wifi and the pizza was amazing

location, breakfast included, big room for 3

very flexible good and nice place location is good good breakfast

bar is only open in high season but restaurant serves alcohol and wine is very cheap

internet (wifi) in the room did not work. (-)boxes can be a bit small, and wifi coverage can be spotty depending on the room location (-)wifi kept dropping but possible to manage. (*)groups of tourists are noisy > good working room airconditioning > room 211 tv was not working > wifi okay in the lobby but wifi not working inside room 211 > breakfast is okay for the package (-)poor wifi. room very small (-)small bathroom and poor wifi

not far from the sanctuary. they were very welcoming and allowed us to get a late check out.

staff were super friendly. they arranged taxis for us. also helped with late check out.

wifi rubbish

all facilities worked well except poor wifi in the room

the wifi does not work.

needed maybe 1 extra plug in the triple room and better wifi

the wifi is not working in the room

the bar area and restaurant is beautifully decorated our room,

bartender very rude and not accomodating

t

at 00:30, after making sure in the directory list provided that the room service was available, i called the front desk for a simple sachet of instant coffee and a can

the bar area is disappointingly small

wifi service was poor when we asked at the reception we were told it was broke but when we asked

a/c and wifi in room poor

wifi was very patchy in our room.

wifi network was poor

the wifi was terrible terrible terrible

room - definitely not as the one published that we thought we booked bad wifi connection in the room on the 4th floor smelly hallway on the 4th floor during our stay -

sadly the wifi also did not connect in the room

rooms were so tiny and not very well cleaned, the wifi didn t arrive to the rooms

i searched for wifi and

good location and they had a free pool table and free wifi. friendly staff.

good wifi connection

early check in.. professional and helpful..

poor wifi in rooms.

no wifi in the room. had to go to hallway to connect. good wifi in the lobby.

hard to access wifi

wifi

the wifi does not work in the room

breakfast was very good. staff was very helpful.

the buffet breakfast had many options including cereals, breads, rolls, fruits, eggs, meats and cheeses

breakfast, view from room balcony, comfortable bed, room service.

best location in lourdes. car park at the hotel is limited. clean rooms and nice breakfast

lovely hotel close to everything, breakfast super

wifi was quick

the wifi in 632 was awful

very good wifi

the hotel has a good wifi connection

wifi inside the room is very slow.

wifi was not too good not available in the rooms

daily maids service was great and wifi worked well with no issues

staff was friendly and helpful, wifi was good and had good connectivity

the staff was extremely occomdating by offering us an early and late check out

wifi was not useable

was very friendly and welcoming, ideal location just 4-5 mins walk from the church, super wifi connectivity, air conditioning in all rooms, modern

room modern, location, wifi

nothing but wifi is very poor working

the rooms are not very well isolated, and the wifi is not really good.

cannot connect with the wifi

were very helpful offering advice on everything from best place to park to helping set up wifi

wifi is not working also very very slow hot water.

good wifi

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with excellent speed, super friendly staff, our triple room was spacious

wifi should be in all rooms

the wifi didnt work properly and the breakfast didnt have much variety

wifi was patchy; sometimes no signal. tv does not work

get a higher floor for wifi

wifi as terrible in the floor i was on

wifi was very strong, very modern, has ac, large size rooms.

weak wifi connection

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

basic breakfast

breakfast was the same every morning

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

could be better breakfast choice

breakfast was dreadful and only available 8-9am

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

the benefit of a good restaurant bar and cafe if desired

the wifi connection is very poor. the 2 pillows are small and not that so comfortable

room was noisy and wifi was unavailable in the room

wifi was good

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs & being with other pilgrims in the group

location, very close to the restaurants, bars, shops and attractions

wifi was very slow

was no wifi connection on the 7th floor

our quite room was spacious and had a balcony and free wifi

wifi was really slow, can be better

there is wifi

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

lovely staff. very clean. reception and bar first class

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

r and reception)

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

or little french speaking staff

credit card payment was out of service. wifi out of range inside the room.

the room is generous in size, toiletries, air-con, and wifi both worked fantastically

hotel, large, bright room, balcony, bath, fridge, tv with many english channels, fast wifi for free

perfect location. the sheets were clean. wifi was good.

wifi was not great

wifi was a little hit and miss in the room, but fine in

wifi didn t work. tiny rooms

wifi was horrible. we were on the 7th floor and could not connect.

wifi everywhere and when i had a problem with it the gentleman at reception was very helpful

right in the heart of lourdes, not that great wifi otherwise perfect!

good wifi and very good value for money

wifi not functioning properly. according to website photo completely different the room.

wifi didn t work in the room, told the reception and they didn t do anything about it

wifi is rather well below the normal speed

wifi not working at all had reported but the hotel could not repair it

additionally, the wifi in our room did not work throughout our stay

wifi was poor.

only the wifi connection very poor specially in the evening

wifi is good and we had no difficulty in connecting

wifi poor on higher

the internet connection on the wifi is super slow

clean, good wifi, good shower pressure

very poor wifi

really bad wifi

wifi wasn t really working well

private parking

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

the free parking is also a plus

parking available, very helpful employees.

safe parking close to the hotel

wifi is very poor eny where in the building, bacically we could not use no kettle or irn board,

my room smelt of damp, it was not cleaned for two days, and the wifi did not work in the rooms.

no wifi signal to the 5th floor. there was a bad stinky smell in the room.

good french style breakfast. nice staff. good wifi. reasonably priced.

the place was comfy and the breakfast was lovely

wifi

everything was excellent except the wifi is slow.

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

no proper wifi

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even

comfortable room with good air conditioning (essential during the hot spell when i visited) and wifi (-) the wifi connection was really poor too (-) wifi only works in one specific area

friendly staff, great location close to everything, parking, pet friendly

the free parking was a brilliant added extra too

helpful staff and parking included.

parking was tricky but staff did everything to help