breakfast quite simple

good breakfast at reasonable price. friendly staff.

the owner was great and lovely! free parking everywhere.

breakfast was ok

nice looking bar downstairs, attached to the building (not sampled)

comfortable room with good bathroom. welcome host. easy parking. quiet.

even providing us with a delicious meal on the evening of our arrival and an equally delicious breakfast including various products she had made herself

the hosts were welcoming and the breakfast was memorable, especially for the local cheese and delicious homemade jams

breakfast was a fully home made joy

nice continental breakfast with some home-made jams

wifi not available. anyway facilities and staff is excellent.

the problems with the wifi which finally refused to work at all after a thunder storm.

helpful owner and his wife who tried to make their guests happy even when the wifi caused major problems to the extent it refused to accept credit or debit cards

breakfast was amazing

excellent breakfast and dinner of the duck

safe free parking on own premises

was quite central only a few minutes to the town centre, off street parking was a a real bonus

parking is fairly secure within an internal compound screened by other buildings

it says, free parking but the parking area was full

apartment is very secure, parking and a lift are a bonus

rco, washing machine) own parking place centre of lourdes on walking distance, large shops not far away by

plenty of hot water, location next to bus and rail station and short walk into town, very good wifi

wifi was not strong in our room

the wifi wasn t great

unfortunately the wifi was not working on our floor, only downstairs

bfast plentiful but no hot food/hot drinks good family run hospitable, fulfilled req for room loc wifi fast, 10 mins from sanctuary quiet street, dinner did not have a

wifi was available and was staffed all the time.buffet breakfast was great.

near to the train station and good wifi

wifi , good breakfast early available, secure and spacious parking, attentive staff,

unfriendly staff rooms not very tidy wifi didn t work potentially bed bugs

good breakfast

to help check me check in did it, but at least he was there and i got all set up with key, wifi, etc

we didn t get wifi connection

wifi internet quality

free parking outside the accommodation

it adverties free parking

the wifi is decent, and the rooms are reasonably large and airy with good-quality modern equipment

staff were friendly, room was clean, accessible, wifi,

wifi was extremely bad, at first it didn't connect at all, then we asked the manager to check it,

wifi did not work

big parking, finally fast wifi not only on reception

there is no parking garage per se, but you can park on the street in front of the hotel

near the train station, breakfast, rooms were clean and decent size

lovely french breakfast

breakfast was fine

the added benefit of secure parking made for a very pleasant stay

wifi was terrible

location; the wifi was good enough; thank notre-dame for the fan

there was no heater and no wifi.

wifi was intermittent and complex , could be simpler and better

poor wifi and receptions not well for customers

very slow wifi.

the wifi is extremely poor. we were oft out of internet.

staff was very friendly and helpful, clean and warm room and comfortable with tv, wifi,hairdryer , cabinet and telephone

should provide more toiletries

wifi is not very fast, difficult to connect

no wifi in the rooms but wifi in the restaurant and bar which was good

working wifi.

the wifi did not work in my room, and the staff did not seem interested in trying to fix it

wifi did not work and reception did not help. room rather old and basic

wifi connection on the last floor the 4th the sign doesn't arrive good

poor wifi connection

wish theres a wifi in every room so we will not need to go down from 4 th floor to lounge area as it was cause me

no wifi in the room.

wifi in the room

the stay and amandine was very charming and very helpful and even arranged for early check in and late check out

the facilities were great - an elevator, parking, and a bar where we could sit and have breakfast with our dog

and i agree with another feedback that says a wee bar of soap would have been nice

convenient bar in the ground floor

jus enjoyed the stay and amandine was very charming and very helpful and even arranged for early check in and late check out

the breakfast was the perfect french breakfast with two crossaints and a baguette from a local bakery

very clean, comfortable and good continental breakfast

there could have been a little more for breakfast e.g. some ham and cheese.

continental breakfast fresh bread delivered each morning

breakfast is self service in the dining room which guests can use to store drinks and food and to

grab bar in shower,in my opinion its a must knowing that people of certain age will need one ,it only

bar in the main lobby

nice bar excellent service comfortable room staff very helpful

great welcome. nice little bar with large flat screen tv.

close to lourdes station and church. friendly staff. clean room. bar service

is no wifi at all and they lied to me that they provide wifi

the room and staff great, everything worth it. only there was not wifi

central location, good wifi

wifi never worked lift stopped in the middle twice ; bit scary ; lift switch need a punch to put it

there's no wifi

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

safe motorbike parking, including washing facilities for your bike, fairly priced with perfect access to local

close to el grote de santa bernadette, close to public parking and restaurants

ee garage for motorbikes)

parking space available

location was good for visiting sanctuary. free parking outside hotel

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

size of the room the accessibility to wifi. careless response for assistance

the wifi was a bit slow sometimes.

all works well, the wifi, shower, toilet

the wifi was a bit spotty at times, but this wasn't a big issue.

the hotel was spotless the staff were fantast8c great wifi overalll very positive stay

our requests for strong wifi connection (i worked from the room) were answered and a fan was brought to us when the room (-)wifi wasn't good at all (-)wifi was poor but owner said she would call her provider to get it fixed - not a big deal since we (-)wifi is a bit slow. works but slow (-)wifi connection could be better

was no room service for food

the bar area is disappointingly small

location, friendly staff who spoke english, extremely clean, daily room service, and a good breakfast

at 00:30, after making sure in the directory list provided that the room service was available, i called the front desk for a simple sachet of instant coffee and a can

the bar area and restaurant is beautifully decorated our room,

very clean plenty of towels quality linen fast wifi and the pizza was amazing

location is great, has car park u/neath for 6 euro/day, room was nice and clean ,comfortable and wifi good

breakfast very enjoyable

relaxing stay, very comfortable beds, really delicious italian food, nice buffet breakfast and very pleasant staff and

good breakfast and value dinner options. close to sanctuary.

wifi was quick

daily maids service was great and wifi worked well with no issues

staff was friendly and helpful, wifi was good and had good connectivity

the staff was extremely occomdating by offering us an early and late check out

the hotel has a good wifi connection

the wifi practically unreliable

wifi was spotting and would often go out---however we did get 2 days of bad weather with rain.

very good wifi

wifi inside the room is very slow.

a/c and wifi in room poor

the wifi was terrible terrible terrible

there was supposed to be a wifi but we had no signal in our

internet wifi did not work! no parking unless you call way in advance to reserve a spot!

wifi network was poor

the wifi does not work.

wifi rubbish

needed maybe 1 extra plug in the triple room and better wifi

the wifi was so bad breakfast was so limited

the wifi is not working in the room

rooms were so tiny and not very well cleaned, the wifi didn t arrive to the rooms

wifi access was very limited.

sadly the wifi also did not connect in the room

room - definitely not as the one published that we thought we booked bad wifi connection in the room on the 4th floor smelly hallway on the 4th floor during our stay -

good location and they had a free pool table and free wifi. friendly staff.

hard to access wifi

only downside was that i had to step out of my room to get the wifi and it would get lost when i would go back in further away from the door

no wifi in the room. had to go to hallway to connect. good wifi in the lobby.

wifi

the wifi does not work in the room

internet (wifi) in the room did not work. (-)boxes can be a bit small, and wifi coverage can be spotty depending on the room location (-)wifi kept dropping but possible to manage. (*)groups of tourists are noisy > good working room airconditioning > room 211 tv was not working > wifi okay in the lobby but wifi not working inside room 211 > breakfast is okay for the package (-)poor wifi. room very small (-)small bathroom and poor wifi

not far from the sanctuary. they were very welcoming and allowed us to get a late check out.

staff were super friendly. they arranged taxis for us. also helped with late check out.

wifi should be in all rooms

get a higher floor for wifi

wifi was patchy; sometimes no signal. tv does not work

personally didn t have an issue in my room, but my friends could not get wifi service in their room

wifi as terrible in the floor i was on

they even gave us a packed breakfast since we were leaving early

friendly helpful staff comfortable bed room service available

the buffet breakfast had many options including cereals, breads, rolls, fruits, eggs, meats and cheeses

breakfast was excellent, very good value for money.

breakfast was very good. staff was very helpful.

wifi was not useable

nothing but wifi is very poor working

was very friendly and welcoming, ideal location just 4-5 mins walk from the church, super wifi connectivity, air conditioning in all rooms, modern

the rooms are not very well isolated, and the wifi is not really good.

hmm internet wifi was on and off, not sure why

was great host makes you feel very welcome big roomis lovely home breakfast was great security gates motorbike safe easy found sat nav took straight to gate

there is also a nice pool in the garden

breakfast was superb and the location was just what we wanted and so quiet

) fabulous pool great

good breakfast but no toaster for the bread. soft mattress.

were very helpful offering advice on everything from best place to park to helping set up wifi

cannot connect with the wifi

wifi is not working also very very slow hot water.

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with excellent speed, super friendly staff, our triple room was spacious

good wifi

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

wifi was very strong, very modern, has ac, large size rooms.

weak wifi connection

wifi wasn't great.

wifi was really slow, can be better

wifi was very slow

excellent location. very clean and beautiful decor. comfortable beds. excellent wifi.

wifi signal wasn't extremely strong in my room

the wifi connection is very poor. the 2 pillows are small and not that so comfortable

room was noisy and wifi was unavailable in the room

wifi was good

room service staff is very prompt

no bar food either

the facility is beautiful and the beds are comfortable. the wifi is strong.

credit card payment was out of service. wifi out of range inside the room.

wifi was poor

th wifi was very poor in the

the room was clean, the common areas were properly looked after and comfortable and the wifi worked well

breakfast and dinner were good value

breakfast was very good, variety of food. very good location. very nice and friendly staff

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

breakfast was the same every morning

breakfast was dreadful and only available 8-9am

the wifi is good

the wifi is excellent in the entire hotel specially in my room

really bad wifi

weak wifi

intermittent wifi connection even inside the room

wifi was horrible. we were on the 7th floor and could not connect.

wifi everywhere and when i had a problem with it the gentleman at reception was very helpful

wifi was a little hit and miss in the room, but fine in

right in the heart of lourdes, not that great wifi otherwise perfect!

wifi didn t work. tiny rooms

good wifi connection

early check in.. professional and helpful..

lovely staff. very clean. reception and bar first class

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

the benefit of a good restaurant bar and cafe if desired

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

or little french speaking staff

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

r and reception)

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

private parking

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

safe parking close to the hotel

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

parking available, very helpful employees.

the free parking is also a plus

comfortable room with good air conditioning (essential during the hot spell when i visited) and wifi (-) the wifi connection was really poor too (-) wifi only works in one specific area

helpful staff and parking included.

parking was available but was up the hill and required a walk up and down each time you needed

the free parking was a brilliant added extra too

parking was tricky but staff did everything to help

my room smelt of damp, it was not cleaned for two days, and the wifi did not work in the rooms.

wifi is very poor eny where in the building, bacically we could not use no kettle or irn board,

no wifi signal to the 5th floor. there was a bad stinky smell in the room.

good french style breakfast. nice staff. good wifi. reasonably priced.

breakfast was good. the location was good and convenient.

wifi is good and we had no difficulty in connecting

additionally, the wifi in our room did not work throughout our stay

wifi was poor.

wifi worked

wifi poor on higher

off heater was okish but i still felt really cold internet connection hit and miss so was the wifi

no fan, bad view,bad wifi

wifi signal is weak

poor wifi

staff was good but when i complained about the wifi it was fixed immediately and personally that is excellent service

no kettle in the room, the wifi was poor, all the religious symbols.

good wifi and very good value for money

wifi is bad no signal in our room . air conditioned is not working.

wifi didn t work in the room, told the reception and they didn t do anything about it

wifi is rather well below the normal speed