safe free parking on own premises

helpful owner and his wife who tried to make their guests happy even when the wifi caused major problems to the extent it refused to accept credit or debit cards

wifi not available. anyway facilities and staff is excellent.

the problems with the wifi which finally refused to work at all after a thunder storm.

excellent breakfast and dinner of the duck

prepared special breakfast for me and even drove me around for free

the owner was great and lovely! free parking everywhere.

breakfast was very nice, the beds were perfect, we've rarely enjoyed better beds than in this place

nice looking bar downstairs, attached to the building (not sampled)

breakfast was ok

good breakfast at reasonable price. friendly staff.

great to have on-site parking and a lift

parking is fairly secure within an internal compound screened by other buildings

apartment is very secure, parking and a lift are a bonus

was quite central only a few minutes to the town centre, off street parking was a a real bonus

the fact that there is a private parking behind the building is a good plus

good breakfast and wifi services

bfast plentiful but no hot food/hot drinks good family run hospitable, fulfilled req for room loc wifi fast, 10 mins from sanctuary quiet street, dinner did not have a

wifi didn't reach the bedside of our room so we had to move nearer the door to answer emails and

plenty of hot water, location next to bus and rail station and short walk into town, very good wifi

the wifi wasn t great

wifi , good breakfast early available, secure and spacious parking, attentive staff,

unfriendly staff rooms not very tidy wifi didn t work potentially bed bugs

wifi was available and was staffed all the time.buffet breakfast was great.

near to the train station and good wifi

the breakfast was sufficient and typical continental style

we didn t get wifi connection

wifi internet quality

to help check me check in did it, but at least he was there and i got all set up with key, wifi, etc

says parking but no hotel car park just a free for all layby opposite and parking in town or down the

free parking outside the accommodation

wifi was terrible

decor and not very big, but you get what you pay for and everything works fine, shower, wifi

there was no wifi when i told her she was surprised and told me nothing to do in parallel, the guy at night was

poor wifi and receptions not well for customers

wifi was intermittent and complex , could be simpler and better

wifi is not very fast, difficult to connect

staff was very friendly and helpful, clean and warm room and comfortable with tv, wifi,hairdryer , cabinet and telephone

i found no bed bugs and the wifi was working very well during my stay

very slow wifi.

wifi is not working propely

near the train station, breakfast, rooms were clean and decent size

the added benefit of secure parking made for a very pleasant stay

lovely french breakfast

breakfast was fine

there is no parking garage per se, but you can park on the street in front of the hotel

working wifi.

wifi did not work and reception did not help. room rather old and basic

the wifi did not work in my room, and the staff did not seem interested in trying to fix it

no wifi in the rooms but wifi in the restaurant and bar which was good

wifi wasn't working, didn't have oven and hair dryer. bed was noisy but big and comfortable.

big parking, finally fast wifi not only on reception

wifi connection is very poor non at all inside the room

staff were friendly, room was clean, accessible, wifi,

wifi was extremely bad, at first it didn't connect at all, then we asked the manager to check it,

in my room, the wifi reception was very poor. in fact it didn't work.

wifi in the room

poor wifi connection

wifi connection on the last floor the 4th the sign doesn't arrive good

wish theres a wifi in every room so we will not need to go down from 4 th floor to lounge area as it was cause me

is no wifi at all and they lied to me that they provide wifi

the room and staff great, everything worth it. only there was not wifi

there's no wifi

wifi never worked lift stopped in the middle twice ; bit scary ; lift switch need a punch to put it

ok so there is no wifi in the rooms but on the first floor

great welcome. nice little bar with large flat screen tv.

bar in the main lobby

nice bar excellent service comfortable room staff very helpful

10, he couldn t do enough for us,he always had a smile on his face,it was also great to have a bar in the hotel for a night cap

close to lourdes station and church. friendly staff. clean room. bar service

free parking outside property

the breakfast was the perfect french breakfast with two crossaints and a baguette from a local bakery

continental breakfast fresh bread delivered each morning

breakfast was super delicious

i booked it said parking and as i was travelling by motorcycle i was disappointed to see only on street parking when

convenient bar in the ground floor

reception and bar staff

very nice, friendly and accommodating, minor language barriers were overcome successfully

the facilities were great - an elevator, parking, and a bar where we could sit and have breakfast with our dog

jus enjoyed the stay and amandine was very charming and very helpful and even arranged for early check in and late check out

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

safe motorbike parking, including washing facilities for your bike, fairly priced with perfect access to local

parking available in front of the

limited free parking outside, on first come basis, so get there before 4 pm

ee garage for motorbikes)

parking space available

all works well, the wifi, shower, toilet

size of the room the accessibility to wifi. careless response for assistance

the wifi was a bit slow sometimes.

the wifi is very slow

the wifi was a bit spotty at times, but this wasn't a big issue.

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

our requests for strong wifi connection (i worked from the room) were answered and a fan was brought to us when the room (-)wifi wasn't good at all (-)wifi was poor but owner said she would call her provider to get it fixed - not a big deal since we (-)wifi is a bit slow. works but slow (-)wifi connection could be better

location is great, has car park u/neath for 6 euro/day, room was nice and clean ,comfortable and wifi good

very clean plenty of towels quality linen fast wifi and the pizza was amazing

location, breakfast included, big room for 3

very flexible good and nice place location is good good breakfast

bar is only open in high season but restaurant serves alcohol and wine is very cheap

the bar and restaurant are exceptional

the bar area is disappointingly small

no restaurant or room service

i also appreciated the late check out time of noon

this year as it was so poor last year but to be honest i did not even look at the breakfast bar but it was very busy & full of people as i left at 7

the wifi does not work.

the wifi was so bad breakfast was so limited

wifi rubbish

all facilities worked well except poor wifi in the room

needed maybe 1 extra plug in the triple room and better wifi

a/c and wifi in room poor

internet wifi did not work! no parking unless you call way in advance to reserve a spot!

the wifi was terrible terrible terrible

there was supposed to be a wifi but we had no signal in our

wifi network was poor

wifi was quick

wifi was not too good not available in the rooms

the wifi in 632 was awful

wifi inside the room is very slow.

air condition, wifi, hot water in bath room. quiet room even i stayed oj 1st floor.

the wifi practically unreliable

daily maids service was great and wifi worked well with no issues

staff was friendly and helpful, wifi was good and had good connectivity

the staff was extremely occomdating by offering us an early and late check out

internet (wifi) in the room did not work. (-)boxes can be a bit small, and wifi coverage can be spotty depending on the room location (-)wifi kept dropping but possible to manage. (*)groups of tourists are noisy > good working room airconditioning > room 211 tv was not working > wifi okay in the lobby but wifi not working inside room 211 > breakfast is okay for the package (-)poor wifi. room very small (-)small bathroom and poor wifi

not far from the sanctuary. they were very welcoming and allowed us to get a late check out.

staff were super friendly. they arranged taxis for us. also helped with late check out.

i searched for wifi and

rooms were so tiny and not very well cleaned, the wifi didn t arrive to the rooms

room - definitely not as the one published that we thought we booked bad wifi connection in the room on the 4th floor smelly hallway on the 4th floor during our stay -

sadly the wifi also did not connect in the room

wifi access was very limited.

wifi

only downside was that i had to step out of my room to get the wifi and it would get lost when i would go back in further away from the door

hard to access wifi

poor wifi in rooms.

wifi didnt work

breakfast was very good. staff was very helpful.

breakfast - did not have many choice

best location in lourdes. car park at the hotel is limited. clean rooms and nice breakfast

lovely hotel close to everything, breakfast super

friendly helpful staff comfortable bed room service available

wifi should be in all rooms

the wifi didnt work properly and the breakfast didnt have much variety

wifi as terrible in the floor i was on

wifi was patchy; sometimes no signal. tv does not work

personally didn t have an issue in my room, but my friends could not get wifi service in their room

poor wifi connection

hmm internet wifi was on and off, not sure why

the rooms are not very well isolated, and the wifi is not really good.

in particular :) but wifi could have been better, specially when you have children travelling with you

wifi was not useable

were very helpful offering advice on everything from best place to park to helping set up wifi

cannot connect with the wifi

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with excellent speed, super friendly staff, our triple room was spacious

good wifi

wifi is not working also very very slow hot water.

wifi was very strong, very modern, has ac, large size rooms.

weak wifi connection

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

the wifi connection is very poor. the 2 pillows are small and not that so comfortable

room was noisy and wifi was unavailable in the room

wifi was good

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs & being with other pilgrims in the group

location, very close to the restaurants, bars, shops and attractions

good wifi connection

early check in.. professional and helpful..

wifi wasn't great.

wifi was very slow

wifi signal wasn't extremely strong in my room

perhaps the wifi connection was not so fast

wifi was really slow, can be better

breakfast and dinner were good value

basic breakfast

breakfast was very good, variety of food. very good location. very nice and friendly staff

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

could be better breakfast choice

the facility is beautiful and the beds are comfortable. the wifi is strong.

the room is generous in size, toiletries, air-con, and wifi both worked fantastically

location near all the important place in lourdes the room was clean and neat free wifi

wifi was not great

hotel, large, bright room, balcony, bath, fridge, tv with many english channels, fast wifi for free

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

the benefit of a good restaurant bar and cafe if desired

the wifi is good

the wifi is excellent in the entire hotel specially in my room

clean, good wifi, good shower pressure

wifi wasn t really working well

really bad wifi

wifi didn t work. tiny rooms

wifi was a little hit and miss in the room, but fine in

wifi was horrible. we were on the 7th floor and could not connect.

wifi everywhere and when i had a problem with it the gentleman at reception was very helpful

right in the heart of lourdes, not that great wifi otherwise perfect!

lovely staff. very clean. reception and bar first class

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

r and reception)

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

or little french speaking staff

private parking

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

parking available, very helpful employees.

safe parking close to the hotel

the free parking is also a plus

wifi poor on higher

wifi is good and we had no difficulty in connecting

poor wifi internet

wifi worked

wifi was free but wasn t very good, tv showed hardly any channels

comfortable room with good air conditioning (essential during the hot spell when i visited) and wifi (-) the wifi connection was really poor too (-) wifi only works in one specific area

helpful staff and parking included.

parking was available but was up the hill and required a walk up and down each time you needed

parking was tricky but staff did everything to help

the free parking was a brilliant added extra too

my room smelt of damp, it was not cleaned for two days, and the wifi did not work in the rooms.

no wifi signal to the 5th floor. there was a bad stinky smell in the room.

good french style breakfast. nice staff. good wifi. reasonably priced.

wifi is very poor eny where in the building, bacically we could not use no kettle or irn board,

breakfast was good. the location was good and convenient.

wifi is rather well below the normal speed

no kettle in the room, the wifi was poor, all the religious symbols.

wifi not working at all had reported but the hotel could not repair it

clean kettle and strong wifi

wifi is bad no signal in our room . air conditioned is not working.

wifi, no fridge, no safe box, no toiletries

wifi signal is weak

staff was good but when i complained about the wifi it was fixed immediately and personally that is excellent service

no fan, bad view,bad wifi

poor wifi

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

wifi

everything was excellent except the wifi is slow.

no proper wifi

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even