the pool was clean and comfortable in temp

nice pool and work out gym

i was glad it had a laundry room specially for long staying guests

had a laundry a restaurant w/room service

it has your basics (dining restaurant/diner, pool and tiny gym) nothing to brag home to mom

staff was very friendly, breakfast was great and our room was comfortable and clean

nice options for breakfast with a different menu every day

really liked your pre order breakfast. hotel cleanliness

the pool is the size of a large hot tub

pool was to small

was great the pool was beautiful and clean staff was respectful and nice enjoyed our stay overall

nice reception crew, clean room, free breakfast w/nice attendants

nice staff, close to my business, close to everything, nice free breakfast, easy free parking

had a pool and gym, but we did not visit there

nice breakfast and plenty of viewing choices if you need to watch tv

she even offered late check out, if we wanted

the room and the location and the pool

early check in i flew in 7ish and i know check in is 3pm they allowed me crash a little bit

i like pool area,nic and cozy

with a pool and hot tub

95 per day charge for wifi

coffee maker and wifi always works

do big hotels charge for parking and wifi and hotels like choice don't and include some free breakfast

wifi tv worked great

prices are absurd, and they try to charge you for wifi

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will not stay there again

they also charge for wifi which we didn't know until after

the room and bathroom were very nice and comfortable. the wifi also worked very well.

staff super friendly. rooms very comfortable, clean. wifi was great.

nice bed. cafe onsite was convenient. free wifi

room was clean and breakfast was nice

breakfast wasn't what we expected it to be

the room and how spacious it was. the breakfast bar was amazing and the food was great!

the breakfast bar is delicious

was convenient having a kitchen after basically refrigerator

gym area could be bigger, add fitballs

they also offer complementary late check out to

even with all the kids last night (our last night) we still slept great and weren't bothered by noise

staff is pleasant and glad the pool was open as it wasn't the year prior

24/7 gym, heated swimming pool

laundry facilities if needed

they have laundry facilities which came in handy, and a single microwave that guests can use if in a bind

of the property: the close parking, ease of navigating around property, refrigerator in room, laundry

good price. clean room. nice pool.

friendly staff, pool, laundry facilities.

whole stay was an important part of our holiday and it was great having breakfast with the owners who were very helpful and interesting

very stylish place. well equipped. tasty breakfast. very nice manager.

breakfast, really

breakfast was extra special

very cool to get to know the owner during breakfast

service, staff was outstanding, hotel was super clean, great pool to refresh, free ice and wifi, breakfast had good variety, overnight parking included, room had coffee, microwave and fridge

terrible wifi for school or working . overpriced

wifi wasn t to good but other than that we loved it

ol & hottub, parking, breakfast, wifi, fitness, business center),

wifi was not easy to connect to.

i was able to get early check in and late check out

pool is small but adequate and great place to relax

pool looked very inviting but no

we loved using the pool every day

like that the pool was right outside from our room cause my grandson went swimming a lot

we cooked in the unit and full kitchen was helpful

breakfast brown bags

the rooms are large and having a kitchen with a dishwasher is a great bonus

heated pool, close proximity to trader joe’s, ease of amenities.

staff is great and the breakfast was a nice bonus

wifi didn't work, tv would freeze

wifi was not free

not get face towels and wifi password wasn't working 2nd day

free parking and wifi

pool and spa were well maintained and pretty landscaping

sofa bed can be used without extra charge laundry service was free guest's request was attended to quite fast

had a full kitchen, free wifi and parking and breakfast

it was home away from home, especially the kitchen, i was not expecting it to be fully equipped

were several nights were very large groups of kids sports teams stayed and they were very loud and dominating of the community spaces

bbq and kitchen are great- helps save money

clean room, refreshing pool, and delicious breakfast.

the landscape was pretty, especially the fire pit/pool areas.

nice quiet and clean property. nice pool area too. our room had a kitchenette which was great.

the warm welcome at checkin we really liked our stay: comfortable apartment with fully equipped kitchen, nice breakfast with a healthy choice of fresh fruit, yoghurt, nuts and cereals, enjoyable

the room was not properly cleaned and had absolutely nothing in the kitchen to use, not even a trash can

everything was great: room size, room equipment, gym, heated pool, bonfire.

the cafe eats in the bar area ?.....very good.

i do wish we would have stayed on the townplace suites side for the kitchen and free breakfast which i plan to book that for my trip in february

;-) we didn't partake of the pool, but the area looked excellent

ev charges available at good rates

like that it had a gym and breakfast the room itself had a very home away from home aspect to it pretty wonderful if i

the rooms has kitchen microwave exelent bath

there are kitchen staff which are perfect

clean, fantastic customer service! and a delicious breakfast!

room was great and breakfast was really good!!

pool, spa and breakfast

kids liked the pool

let workers eat the breakfast so get there before 9am

didn't use breakfast, but room is beautiful.... all perfect!!

only regret was not being able to stay long enough to take advantage of the pool and exercise area

complimentary breakfast was great and different on both days we were there

the kids loved the waffles, the grown ups preferred the sausage and omlettes

the location was centrally located for my needs. the breakfast was great also.

very clean hotel, kind staff, good breakfast. very new everything.

our kids enjoyed the pool (which didn't smell like it was overly filled with chlorine, definite plus),

pool area lovely

the pool is nice and clean and overall we

and a bonus of a small pool and balcony with the room

view was great, price good in comparison to other malibu hotels, had a nice pool, three minutes drive away from surf rider beach and nice restaurants at malibu country mart

liked the location i liked how the staff was able to accommodate me with a late check in and a late check out the shower was

wifi connection was not the best

i wish the wifi was secured for those of us doing some business that requires a secured network.

wifi connection

the customer/room service was prompt and exceptional

additional services, such as the spa and exercise apparently were not onsite.

the staff was excellent iand the amenities are great! beach chairs, towels, surfboards wifi.

they also charged us for the use of wifi extra on top of the

wifi constantly went out

the rooftop bar is worth every penny

room service was slow and food was average but pricy

it was great to be in a place with laundry facilities, that was very convenient!

laundry room was very nice

people are checking in and seeing dirty laundry brought to the front

breakfast could be upgraded, besides muffin or energy bar, coffee was good...

only small negative was the free continental breakfast

its a good size and has a full kitchen with dishes.

breakfast.

also great breakfast

was above average, and the suite was huge, with a full kitchen, couch and desk area seperate from the bed and bath

the breakfast was great, the kitchen in the suite was much bigger then we thought

the yoga classes, the pool area was great. it also have beautiful gardens.

2 preteen boys had a fabulous time in the pool and arcade.

we had to leave our dog in the room to go eat we next ordered room service, i just prefer to sit in a restaurant to eat

coffee bar in lobby is wonderful

loved indoor pool, kids room, extra

we loved the pool

the pool 24/7 would have been nice, or till midnight/1am

i love the little pool

nice sitting area and pool

sojourn is a really special place: great/polite staff, clean, unique interior design, nice little pool

free wifi

staff, good size beds, free wifi, fridge and coffee maker in the room, and the location is near target and food places so that

big bed, wifi

wifi & staff ok

very clean rooms and strong wifi. i was able to connect my playstation with no problem.

the shower is barely warm, and the wifi didn't work the first night

wifi was not the best, but talked with john the manager and he said he will take care of it.

in addition to that their wifi works perfectly with no issues

wifi was stable and good

safe parking always clean secure property

wifi was so weak that it could not support a zoom call

nice room with patio. big tv, free wifi and parking, friendly staff.

wifi don t work spent 25 minutes with tech support before critical business meeting

highly unsecure wifi

location, free wifi, free parking

great breakfast

clean and staff are nice. great service and breakfast has options.

loved that there was continental breakfast and that they have conjoined rooms.

the cleanliness and the special breakfast time with such a variety of healthy food to choose.

employee, at the breakfast room was very attentive

's quieter) and the food and the ranch club

loved the overall facilities including the pool and how pet friendly the hotel is

no late room service available

it's more like a summer camp for kids and event place with some rooms/cabins added

spa and service

price and location. breakfast was great!!

the pool was dirty at night and we couldn't enjoy it

i wish the breakfast would stay open until 10 am and maybe had one of those waffle irons too. :)

the mattress and we have hit our legs on the metal hooks it had, so many times, especially the kids

night the guests above me would not stop their kids from jumping up and down and screaming

was totally blown away thought it was going to suck but they had clean towels, soap, shampoo, laundry, vending machines, and even a microwave in the laundry room but it was accessible

and if they have laundry room i wasn't unable to figure out where it

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

they got laundry on site microwave and vending

motel was very basic with updated bathrooms and did have on-site laundry

good wifi, and nice bathroom

smelling local toiletries with relaxing essential oils, fridge, big closet, iron / ironing board, wifi

comfortable bed ,clean , modern , room service quick ,wifi okay

wifi - good wifi is an integral part of every hotel offering

offers incentives to book direct with them like dropping the valet daily charge and upgrading the wifi internet via the innercircle club

didn't like the wifi, not working, other then that, no complaints

wifi was terrible

wifi was not working good in the back

the wifi was weak but overall it was a pretty good.

wifi did not work until the 7th day

was quiet felt very safe and bed was very comfy, kids loved the giant tub and the private patio

clean, comfortable and friendly staff, extra parking, and continental breakfast.

breakfast came in a picnic basket with a thermos and consisted of only high quality ingredients

service was exceptional - from friendly check-in to support with our breakfast, parking, and bags

parking included is great in la - and complimentary breakfast very good

complimentary omelette and breakfast bar were excellent.

friendly staff and fantastic breakfast

excellent breakfast

from the room, pool, gym, laundry, fireplaces in lobby and dining hall

bar wasn't open during the weekdays, fyi

no wifi

free wifi more than adequate for basic needs

we weren't provided the wifi password

the wifi single sucks! really bad single dont get it inmy room

poor wifi

pool, large lounge chairs, stocked kitchen, ocean view, large rooms, free bikes, small store

in the pool and hot tub area said the hours were 6:30 am - 10:00 pm; but the facility didn't really open

screaming from the pool. we were on the 4th floor and still it was annoying

the lobby area, the guest service from one individual which was a woman didn't get her name, the pool and the outdoor seating was beautiful

the pool was comfortable

the pool, the room, the staff, the facilities, the breakfast. all were to a high standard.

guest staying were loud ,you here constant laughing ,and parents yelling at their kids.

love that i am able to do my laundry via a laundry app that they have

my kids walked around bair foot and their feet turned black from the carpets

the kids liked the breakfast offered

huge suite with massive window overlooking the pool

the heated pool was clean and warm

the were so nice and let us do early check in, we also needed a room on the 1st floor mom couldn't do stairs

pool heated and room was what i expected

our kid enjoyed the swimming pool

facility poor, spa a bit expensive and not too service oriented

the mould in the spa shower

gym good

windows needed to be cleaned on the exterior, and some of the equipment in the gym was damaged

no way is that worth 1k a night for no sleep for a family with kids

wifi not strong enough anywhere in hotel to take video calls for work

i need high-speed wifi for my zoom calls and it worked perfectly

wifi not stable, over priced, balcony with parking lot view, no coffee machine in room

wifi was slow

location staff at the bar and the valet was just correct a bit to expensive for what you get

it has a small kitchen w/microwave and refrigerator/freezer

blinds in the front room and kitchen didn't go all the way down.

liked having our own kitchen with bottled water provided

i'd like to come back and rent the room/bungalow that has a kitchen

cleaning staff super friendly also with our kids

clean room, great location, excellent staff and very good wifi

as i was there for work and my daughter for school, wifi was a must

poor wifi

strong and steady wifi. comfortable bed.

great location, very clean, very quiet, great wifi, good service, would love to come back later!

if you are more than 2 people in the gym, you can't actually ues

nice hotel and gym

the gym was very small and not air conditioned

small gym.

need reservations for the gym and you have to go outside in order to enter the gym

hot breakfast would have been nice but really i was very happy

breakfast was very little . pillows to hard

real breakfast, just some pastries

no gym and breakfast is not sufficient bir there’s any food / beverage at convenience other than

breakfast lacked options. no pool. gym lacked equipment. elevator was out of order.

there is a small pool - we used it once

breakfast could’ve been better maybe more varieties of foods & the parking was a little

no heated pool.

breakfast is above average

i didnt even have time to enjoy the heated pool because we were kicking back in the room enjoying every bit

we also didn't realize we would be charged $28+tax for wifi, a bottle of water, a beer or house wine, and

ridiculous parking price of 50.00 a day in addition to the 28.00 a day for? wifi?

the wifi was very slow, if it was working at all.

wifi poor otherwise no issues

wifi was mediocre-needs to be faster

we got there 20 minutes before check in time and were told we had to pay $20 usd for an early check in so just waited in the foyer for literally 20 minutes to the tick of check in time

we also used the laundry very cheap and easy

dive bar across the street was a bonus

some breakfast would be great and that bar in the common space should be opened with some drinks and music in the evening

i travelled with 3 kids and the room we were given had bunk beds which they all loved.

in particular, i would like to thank heidi and joy who made sure that my laundry was sent and returned in time before our departure (as the laundry was not picked up at the

explained what the hotel had to offer, gave my kids free sunglasses and buckets / shovel for the beach too

there was no pool or area to play with kids

every time the elevator would arrive there would be a hotel worker with a luggage cart, or a laundry cart

rooms were a bit small, we booked a family room for 2 adults and 2 kids and i felt it was a bit small

nice pool

didn't like the fact that i booked here because i was told the pool was open (meaning usable) and when i got there it wasn't

i wish the pool had been bigger!

the room was clean. staff was nice. pool was clean. great location from our venue.

definitely more of a motel than a hotel, and pool was extremely tiny

the breakfast is pretty rich in comparison to other west coast places

free breakfast and 24 coffee

breakfast with fresh vegetables, a rare find in the us

the room was very spacious and comfortable, the included breakfast was nice and everything was very clean

great breakfast

staff were nice. guest laundry was handy for us. location good. room was fairly large.

laundry room

, but it wasn't except for the kids in the pool which to me only added a family atmosphere

beautiful lavish pool, cleaned everyday

pool area is great for hanging out w/friends day & night

a small cafe in the lobby where you can buy light breakfast

safety hot tub pool cleanliness location staff starbucks

i did not like that the swimming pool and hot tub were outside. it was too cold to use.

swimming pool never had any sun however the hotel had a lovely terrace area that did see sun

+ location + wifi + friendly staff + in-house starbucks and breakfast bar

given 10 star for employees but unfortunately there was a rude employee we encountered during breakfast

breakfast included, comfortable beds, gym.

breakfast, heated pool, whirlpool, laundry, gym facilities etc definitely made it feel as if i was at home

in the second floor, where the pool and gym are, perfect for the kids, also the laundry facilities are in the second floor

good variety of food, good gym, well located - close to the pier and beside the metro

great pool area

i was with kids and there was nothing to do at the hotel except sleep

the pool and its surrounding space was also much smaller than presented online

comfortable bed for us and bunks for the kids

one of the attractions to this hotel is that it has the only pool in malibu, which is not even ready for use

traveling with kids is an adventure to say the least, and when you’re expecting a pool and an in-house

the kids were looking forward to the heated pool and was the only reason we booked there

pierside was a trendy and fun hotel to stay in with two kids

nice staff, spacious and clean room, ocean view, gym facility, amazing location, nice beaches

comfortable bad close to beach and 3rd promenade internet gym

my daughter and i enjoyed the gym and spa

there is a decent gym and great outdoor relaxing area

pool area

it wasn't a cardio only gym like most hotels

there isn’t a pool but there is a large hot tub

near to ucla, hammer museum, and other convenient shops. compliment breakfast was really good!

we were allowed an early check in and everyone was super accomodating

they also have a free breakfast with an automatic pancake maker

staff were very helpful and accommodated our request for an early check in, which was great for the elderly folks in our group

the staff was welcoming and nice and very helpful with early check in

the bed as comfortable and breakfast was great coffee, croissant, fruit and yogurt

breakfast was good

drawbacks are 1) no elevator, so this is not an appropriate place to stay if you have very young kids or use a wheelchair 2) no food at all available for purchase on the premises

close to our kids

free breakfast was fine, but a little lackluster - just some croissants and yogurt basically

our dog with us and the front desk was very accommodating as i asked for balcony, washer/dryer, early check in and room was ready at 1pm

really liked the spaciousness of the room and the kitchen

kitchen area in our two rooms

a studio with a kitchen and laundry

it was a bonus to have a laundry machine and a dryer at the end of our two week trip across the states

heater/ac didn’t work in first room. beds are really hard. gets loud from bar next door.

lot of noise from bar next door.

to the location it was very noisy early due to deliveries at the bar next door

cute bar next door

got early check in

the very small bathroom and no laundry facilities.

i went to ask him for a late check out policy thinking he’ll offer a pro-rated charge or instruction

for a young family, but not with our 2 adult kids , quite quaint, 1 bathroom and 1 fridge , that’s all

location is at the top around the corner from the beach it was great kids loved it we all enjoyed it recommended

was a family with small kids who were very noisy and inconsiderate staying in one of the rooms close by

had an early check in, it was great! front desk clerk was amazing very helpful & friendly.

we enjoyed the spa and pool

as we prefered - close to universal studios, out of la center pool little garden friendly staff clean

i love how warm it is, and the pool is sparkling clean as well

early check in and late check out