the pool is very nice and the staff if super friendly and accommodating

grandkids like the pool very clean near to airport main high way walmart good

great location. spacious rooms. clean all over the place. breakfast to go due to covid.

the breakfast was excelent

the breakfast was very displeasing. better options and quality needed.

the bar closes too early 1am

from the checkin, to the room, to the pool and the terrace next to the poolside

location & pool!

the staff and pool side bar was incredible

and the bar was closed the whole week

breakfast was very good, it was a great experience overall

decent breakfast with a reasonable choice of food

staff, hotel & room cleanliness, breakfast exceeded my expectations

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

staff and great options for breakfast

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

the pool was excelente, the pool area is super cozy, comfortable and well equipped

the room with pool was very nice!

didn’t like that the pool was dirty, i know its not high tourism season but i was excited to go swimming until i saw the

the pool is great to relax, there's a hot tub as well

also no hot water for shower, better to bath in the pool which is nice

spa facilities and restaurants are the best i've seen

staff around the beach and pool were very friendly

the beach and pool

incredible property, rooms, pool and beach all fantastic

we got the room with the plunge pool and my daughter literally did not want to leave

adults only aspect was fabulous

amazing location. fantastic building. rooftop swimming pool with view of the ocean.

the pool is on the rooftop and it was very nice and they still had the hot tub on despite it being

but overall great hotel pool and jacuzzi on roof was great

you can watch them make everything if you sit at the bar

room was very nice, the bed was comfortable, shower / bathroom nice and clean, television and wifi worked well, and the location is just prefect for really experiencing old san juan

only complaint was that the wifi was really poor in our 3 rooms.

only complaint was wifi didn't reach our room, and there weren't many channels on the tv- but it was ok because we

wifi in room not great but everywhere else perfect

didn t care at all but my highly technical husband was worried about the poor wifi

it’s close to everything, and there’s a beautiful rooftop bar with the best views

the rooftop bar was amazing for sunset

bar played music pretty loud into the night

center of town, lots to walk to, nice room. rooftop bar is terrific.

great rooftop bar with awesome small plates.

small pool

the pool is small

gym was next to the pool too, also a plus

the only amenities the hotel offers is a very small gym & a rooftop pool that was underwhelming

the gym was relatively well equipped for a hotel

the view, the pool, the food, the cleaning, the personal treat and obviously the gorgeous hotel.

no restaurant to have a breakfast

límited things for breakfast

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

the location is another hotel cross the street with a casino movie theater behind the hotel

wifi included in the resort fee

& scan panels on different sides in every elevator; cones at bottom of escalator but not top; no wifi at the pool

good size room and lightening quick wifi allowing a whatsapp call without any drop outs

wifi log on was a nuisance

the room was very comfortable and the wifi worked well even after the hurricane when not many working wifi signals could be found

location with a cool rooftop bar that serves excellent mojitos

roof top bar was excellent. staff was great!

super friendly staff, clean and on site bar and restaurant.

first night was a bit noisy, just some drunk people from a bar few building away, but all together it was

the rooftop restaurant and bar was a wonderful place to go to overlook the city i accidentally forgot a pair of pants in our

there was a water cooler with no cups - no coffee or laundry facilities as indicated on their website

near the laundry room noisy

although the listing says there is a self service laundry, only the washer will accept your money and work

no coffee provided but did have filtered water in the laundry room

careful using the laundry

we had pretty good wifi

you have a/c, wifi, a great bed, a big, modern tv with netflix capabilities, a cool/artsy window that can open up

i particularly liked the tv with netflix in the room, and the wifi, contrary to what the description said, worked great everywhere in the hotel

wifi to be compatible with my mac book pro

wifi works and reliable

the wifi in the rooms is below average

the wifi was broken for an entire day and when traveling for business this is critical.

sorry about the bad wifi

the wifi worked amazingly and i was able to work from there

upgrade when our reserved room was already taken by others, good location, strong and consistent wifi & cable, comfy beds, felt safe, good ac, easy checkout process and they held our bags for us

to cruise terminal good location close to the casino and just a short 75 cent bus ride to old san juan

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

the laundry facilities

it was bolted down in the lobby in the laundry room

spacious, nice view from small balcony and good kitchen area

only one restaurant bar and was expensive

no breakfast included. the game room was closed every time my kids tried to go

great location, safe loved the restaurant there and that they had laundry there

the food at the beach bar was great and the staff superb

the floor was dirty, a lot of noise of the kitchen in my room, and just 1 elevator

•kitchen was fully equipped and clean •their social media marketing for the hotel and restaurant

pool is small and restaurant is expensive

15 minute walk to restaurants near the casino

spectacular views from the rooftop bar area

gym and swimming pool available too

pool too small.

rooftop bar and restaurant was one of the best in area

superb rooftop bar and buzzy coffee bar on the ground floor, with restaurant

plus the rooftop bar, restaurant and pool are amazing

wifi has a poor signal

wifi worked well.

clean room , great pool and free wifi

problem with system. no friendly access to wifi

tv in room didn t work, pull out couch was filthy, wifi didn t work

the bar and market were overpriced, 2 beers came to $22.00

pool was too small and first week of our trip always busy with big group of kids, so it was not possible to go there

we had a suite, the room is very big, has full kitchen, spacious bathroom and comfy bed

loves the shuttle to old san juan

the breakfast had a nice assortment and delicious

the kitchen is equipped with basic essentials

the staff is very helpful and the hotel has its own little kitchen and laundry room

not bad price not bad great, helpful staff convenient parking space laundry machines

sign for laundry said $3

not a bad terrace laundry machine available for a small fee, on premises parking space

good location, friendly staff and nice property. late check out was amazing to have!

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

i expected to see better breakfast included

breakfast time vary daily

love the rooftop pool, wow what a view, and great lighting at night

were wonderful at acclimating our luggage for early check in and check out

there were bar, gym, and a top deck that were open that had an amazing view of the city

on my fourth night there i tried to do some laundry before my departure the following day

lot of broken (or close to broken) facilities, such as in the gym or the toilet in our room

coin laundry facility

was great - close to where we need to board the cruise ship laundry facility was

room was smaller than expected and the pool area was very small with no hot tubs.

the gym was

the restaurant bar at the lobby

there were no sitting at the pool and the comedor staff kept telling us that we couldn’t sit there

clean and cozy in which my damily & i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the pool is clean and not too warm, even in the summer

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

i was walking distance from many restaurants and stores, the gym, and a lot more

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

no pool

room size and layout, breakfast, pool

we enjoyed also the gym and rooftop jacuzzi

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

there is no pool

no pool but a spa on the top floor

no pool

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them at a more

tv had the option to sign into several streaming platforms, but the wifi connection/signal was never strong enough to actually stream anything during our stay, so that

) the free wifi in our second floor room was spotty for the entirety of our 3-day stay, but it worked well

beautiful clean rooms, strong wifi!

wifi in the room was working well too

the wifi didn't work all the time

was no parking and pool

they need a pool instead of a court

there is no pool, but with the beach a block and a half away, you really don't need one

breakfast, pool, & gym were all located at their sister property next door not onsite

i had to wait 2 1/2 hours for my room, when i request a early check in, only problem i need

small pool

comfortable place. good breakfast.

and laundry facilities were not available, everything else from the room to the pool and gym were well-done and quite enjoyable

their laundry machines were broken and they didn’t allow anyone into their game room or gym

small pool and gym available on site

the pool is great too

the pool looked nice but i never used it

the pool and the pool table were really fun and there's also a piano in case you want to use it

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

it was close to restaurants and casinos. also close to the small beach area.

is in the perfect location-next to great food, casinos, and a great beach

the free breakfast and the two chefs were excellent

larger breakfast menu.

close to everything so it was walking distance to beach, restaurants, shops, casino, etc

the pool/ rooftop area was so picturesque and pretty

food , amenities, the pool area . rooms are perfect ‘

poor breakfast

breakfast was a scam

bathroom door handle is not well attached (room 555), breakfast was included but not good ( please get better quality food on every type of bread and

pool options + being close to the beach

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

location and ambience at the bar on the weekends.

gym is very basic.

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

the pool!!

breakfast could be ordered the night before and be delivered to you room

continental breakfast was slightly basic but could be substituted for warm breakfasts which were excellent -

pool was bigger even the adjacent property’s pool was too small

the view from the pool is amazing and even from the other pool at the sister property

the gym was in a meeting room with no direct showers/changing room

of options with 5-10 minute uber ride or 10 minute walk, which is not a big deal unless you have kids who are tired by end of day

was conveniently located near a lot of tourist attractions all the pools was open the bar was an extended plus the drinks and food by the pool was delicious and the staff was very

broken gym equipment - run down communal areas - lack of staff - broken door in my room - broken tile in

a really nice gym

small pool

location, ropa vieja restaurant, fitness center, choco bar cortes

the choco cortes bar in the lobby was a great recommendation

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back to room

to the beach and proximity to great restaurants and the casinos for an easy night out

initially advised of the $25 daily food credits as well as the casino credits that were specifically for the tables and you had to add $25 to the credit but they

beach service envíance pool gym spa bar casino club restaurants do miss acai bowls though

attached casino very nice

enforce the no kids rule in the no kids area

good location, beach and nature pool access, gym

next to that the room was offered with a kitchenette which was not equipment properly, as in there were no plates, no bowls, no glasses or

studio was well equipped with a mini kitchen, no stove but it has a microwave

huge room with balcony and kitchen

the view is great and the gym is amazing!

2 bathrooms, a large bedroom with a comfortable bed, a large living room with a murphey bed, a kitchen with a full size refrigerator, and two nice balconies overlooking the bay

no wifi in the room

no wifi that s really works it s horrible

steps from parking lot up to the building and to our 3rd floor room

staff was amazing place was very clean nice clean pool

very nice rooms including lighting pool

quiet room and comfortable bed, has a nice gym.

breakfast was great . the experience was super good

great breakfast buffet uncle in price

the gym was close. the pool is too little for the hotel.the parking is too spensive.

the pool area is very nice, they have ping pong for the kids

while the room was nice, the wifi in it just didn't work

d they never got it to work effectively) and little amenities one

the wifi in the room was spotty

good location, free wifi, free water on your room

breakfast was also amazing fresh fruit fresh good the service was phenomenal

were only there for a night but the pool looked very nice and i liked that there was ample

one dark skinned gentlemen was super helpful with locating a laundry facility for me

the guy at the bar chayanne

close proximity to the beach, a good beach bar/restaurant and access to a gym.

the location was perfect, right on the beach. loved the restaurant and bar downstairs.

is very hard to find and the gym is located next to the hotel

location, private chairs and umbrellas for hotel guests, great bar and brunch, rooms are small but beds are comfortable

public kitchen with microwave oven ice beautiful plants and tree shaded areas

i mean, i do wish i had my own microwave and refrigerator but they have a kitchen on the second floor

convenient to kitchen area for shared refrigerator space

and we had access to the kitchen with fridge and microwave

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

were some facilities that were not working - like the come restroom and the laundry facilities

very old & scary elevator storage area for belongings in laundry room not locked

also, since the coin laundry wasn’t open i asked cleaning lady and for $40 she washed our laundry

he booked us in early and gave us information regarding a laundry

coin laundry

they even let us check in early, the facility was clean, they provided clean beach towels, the kitchen was a plus

the hotel itself was very modern and clean and had a shared kitchen space and also provided beach towels and sunscreens

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

early check in with friendly staff

great location. very nice shared kitchen area

room, pool, gym, service, bath

liked that everything was clean, gym, pool, computer area, room, etc

the location, the food, the staff, the pool, the comfortable bed, the shower !

great location in condado laundry area and rooftop pool

top pool and bar was amazing

had a difficult time with the wifi and tv during our stay

wifi had poor connection.

wifi isn t great so the tv doesn t work often and the water pressure is weak and doesn t get

i didn t get the wifi pw lol

the wifi can improve.

the kitchen was fully equipped with all the basic needs

there is a little kitchen with basic equipment and a fridge

the breakfast could have been better

should clarify the breakfast is only snacks.

breakfast was simple and didn't provide too many options to choose - it's not a breakfast for us,