it was lovely with a friendly welcome. breakfast was lovely.

breakfast was very good with homemade products

breakfast was a fully home made joy

nice continental breakfast with some home-made jams

even providing us with a delicious meal on the evening of our arrival and an equally delicious breakfast including various products she had made herself

the owner was great and lovely! free parking everywhere.

breakfast quite simple

good breakfast at reasonable price. friendly staff.

nice looking bar downstairs, attached to the building (not sampled)

breakfast was ok

was great host makes you feel very welcome big roomis lovely home breakfast was great security gates motorbike safe easy found sat nav took straight to gate

we loved the use of the pool in the evenings

good breakfast but no toaster for the bread. soft mattress.

sweeping views of the pyrenees mountains was unforgettable and the home made jams / yogurt for breakfast was superb

breakfast was very good and the bed was good to fall asleep in

helpful owner and his wife who tried to make their guests happy even when the wifi caused major problems to the extent it refused to accept credit or debit cards

the problems with the wifi which finally refused to work at all after a thunder storm.

wifi not available. anyway facilities and staff is excellent.

the breakfast and evening meals were fabulous

there was secured garage parking for my motorbike as well

wifi was extremely bad, at first it didn't connect at all, then we asked the manager to check it,

big parking, finally fast wifi not only on reception

wifi connection is very poor non at all inside the room

the wifi is decent, and the rooms are reasonably large and airy with good-quality modern equipment

staff were friendly, room was clean, accessible, wifi,

parking space, great view

the apartment is rather small but clean, modern and well equipped

rco, washing machine) own parking place centre of lourdes on walking distance, large shops not far away by

apartment is very secure, parking and a lift are a bonus

the fact that there is a private parking behind the building is a good plus

jus enjoyed the stay and amandine was very charming and very helpful and even arranged for early check in and late check out

and i agree with another feedback that says a wee bar of soap would have been nice

convenient bar in the ground floor

the facilities were great - an elevator, parking, and a bar where we could sit and have breakfast with our dog

i was advised to ask for hot water for my tea at the bar, but the communication with bar staff who had no smiles at all gave me a feeling that i were

safe free parking on own premises

near the train station, breakfast, rooms were clean and decent size

the added benefit of secure parking made for a very pleasant stay

lovely french breakfast

breakfast was fine

there is no parking garage per se, but you can park on the street in front of the hotel

staff was friendly and helpful, wifi was good and had good connectivity

daily maids service was great and wifi worked well with no issues

the staff was extremely occomdating by offering us an early and late check out

bartender very rude and not accomodating

e had a superior double), was a

the bar and restaurant are exceptional

t

at 00:30, after making sure in the directory list provided that the room service was available, i called the front desk for a simple sachet of instant coffee and a can

location was good for visiting sanctuary. free parking outside hotel

ee garage for motorbikes)

parking space available

pay parking just outside

close to el grote de santa bernadette, close to public parking and restaurants

breakfast was pleasant and convenient

i booked it said parking and as i was travelling by motorcycle i was disappointed to see only on street parking when

the breakfast was the perfect french breakfast with two crossaints and a baguette from a local bakery

we were lucky that we found a parking place on the street straight away, but it's busy.

continental breakfast fresh bread delivered each morning

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

the wifi practically unreliable

wifi was spotting and would often go out---however we did get 2 days of bad weather with rain.

the wifi in 632 was awful

the hotel has a good wifi connection

wifi was not too good not available in the rooms

wifi was quick

grab bar in shower,in my opinion its a must knowing that people of certain age will need one ,it only

bar in the main lobby

10, he couldn t do enough for us,he always had a smile on his face,it was also great to have a bar in the hotel for a night cap

great welcome. nice little bar with large flat screen tv.

nice bar excellent service comfortable room staff very helpful

perfect location. the sheets were clean. wifi was good.

hotel, large, bright room, balcony, bath, fridge, tv with many english channels, fast wifi for free

wifi was poor

wifi was not great

credit card payment was out of service. wifi out of range inside the room.

personally didn t have an issue in my room, but my friends could not get wifi service in their room

wifi was patchy; sometimes no signal. tv does not work

the wifi didnt work properly and the breakfast didnt have much variety

get a higher floor for wifi

wifi as terrible in the floor i was on

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

wifi internet quality

we didn t get wifi connection

to help check me check in did it, but at least he was there and i got all set up with key, wifi, etc

com mentioned free parking but no mention that it was 200 yards down a steep hill turn left go under the bridge and

free parking outside the hotel

wifi was very slow

there is wifi

wifi was really slow, can be better

wifi signal wasn't extremely strong in my room

excellent location. very clean and beautiful decor. comfortable beds. excellent wifi.

the wifi was terrible terrible terrible

a/c and wifi in room poor

there was supposed to be a wifi but we had no signal in our

internet wifi did not work! no parking unless you call way in advance to reserve a spot!

wifi service was poor when we asked at the reception we were told it was broke but when we asked

intermittent wifi connection even inside the room

very good breakfast. staff helpful. central location. free car parking and free wifi.

the wifi is excellent in the entire hotel specially in my room

wifi wasn t really working well

really bad wifi

good wifi

plenty of hot water, location next to bus and rail station and short walk into town, very good wifi

bfast plentiful but no hot food/hot drinks good family run hospitable, fulfilled req for room loc wifi fast, 10 mins from sanctuary quiet street, dinner did not have a

unfortunately the wifi was not working on our floor, only downstairs

d of corridor).

i searched for wifi and

sadly the wifi also did not connect in the room

wifi access was very limited.

rooms were so tiny and not very well cleaned, the wifi didn t arrive to the rooms

room - definitely not as the one published that we thought we booked bad wifi connection in the room on the 4th floor smelly hallway on the 4th floor during our stay -

the heat didn't work in our room and wifi was not throughout

central location, good wifi

needs wifi and bigger room space and bathroom

wifi never worked lift stopped in the middle twice ; bit scary ; lift switch need a punch to put it

the room and staff great, everything worth it. only there was not wifi

near to the train station and good wifi

unfriendly staff rooms not very tidy wifi didn t work potentially bed bugs

wifi was available and was staffed all the time.buffet breakfast was great.

wifi , good breakfast early available, secure and spacious parking, attentive staff,

we were there in non peak season so was good that we could have breakfast and dinner there as not much was open in town

wifi signal only worked immediately inside the bedroom door, which was an inconvenience

wifi. the room wasn't done perfectly.

smell of drains. poor wifi. didn't like bathroom off bedroom. wasn't convenient for everyone.

wifi didnt work

poor wifi in rooms.

wifi everywhere and when i had a problem with it the gentleman at reception was very helpful

wifi was a little hit and miss in the room, but fine in

wifi didn t work. tiny rooms

wifi was horrible. we were on the 7th floor and could not connect.

right in the heart of lourdes, not that great wifi otherwise perfect!

working wifi.

the wifi did not work in my room, and the staff did not seem interested in trying to fix it

no wifi in the rooms but wifi in the restaurant and bar which was good

wifi did not work and reception did not help. room rather old and basic

the wifi connection is very poor. the 2 pillows are small and not that so comfortable

wifi was good

room was noisy and wifi was unavailable in the room

no bar food either

a well managed hotel with excellent bar service

wifi in the room

no wifi in the room.

wish theres a wifi in every room so we will not need to go down from 4 th floor to lounge area as it was cause me

in my room, the wifi reception was very poor. in fact it didn't work.

poor wifi connection

wifi was very strong, very modern, has ac, large size rooms.

weak wifi connection

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

wifi is not very fast, difficult to connect

very slow wifi.

the wifi is extremely poor. we were oft out of internet.

inly shampoo) poor wifi service...

wifi didn t work and the tv reception was bad

comfortable room with good air conditioning (essential during the hot spell when i visited) and wifi (-) the wifi connection was really poor too (-) wifi only works in one specific area

the free parking was a brilliant added extra too

parking was available but was up the hill and required a walk up and down each time you needed

parking was tricky but staff did everything to help

helpful staff and parking included.

poor wifi

wifi was terrible

there was no heater and no wifi.

there was no wifi when i told her she was surprised and told me nothing to do in parallel, the guy at night was

wifi was intermittent and complex , could be simpler and better

the free parking is also a plus

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

safe parking close to the hotel

parking available, very helpful employees.

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

private parking

wifi was not useable

poor wifi connection

the rooms are not very well isolated, and the wifi is not really good.

nothing but wifi is very poor working

in particular :) but wifi could have been better, specially when you have children travelling with you

lovely staff. very clean. reception and bar first class

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

my room smelt of damp, it was not cleaned for two days, and the wifi did not work in the rooms.

good french style breakfast. nice staff. good wifi. reasonably priced.

no wifi signal to the 5th floor. there was a bad stinky smell in the room.

wifi is very poor eny where in the building, bacically we could not use no kettle or irn board,

breakfast was super for the price of 5 euros

staff was good but when i complained about the wifi it was fixed immediately and personally that is excellent service

wifi signal is weak

wifi, no fridge, no safe box, no toiletries

no fan, bad view,bad wifi

poor wifi

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with excellent speed, super friendly staff, our triple room was spacious

were very helpful offering advice on everything from best place to park to helping set up wifi

cannot connect with the wifi

good wifi

wifi is not working also very very slow hot water.

wifi very poor in our room. not working

the wifi was so bad breakfast was so limited

noisy neighbours in the room next door to us. wifi didn't work on the 3rd floor

wifi didn't work. room was poor. double bed was too small for two persons.

the wifi is not working in the room

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

or little french speaking staff

r and reception)

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

breakfast and dinner were good value

breakfast was the same every morning

breakfast was very good, variety of food. very good location. very nice and friendly staff

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

breakfast was dreadful and only available 8-9am

they even gave us a packed breakfast since we were leaving early

lovely hotel close to everything, breakfast super

breakfast was excellent, very good value for money.

friendly helpful staff comfortable bed room service available

breakfast, view from room balcony, comfortable bed, room service.

our requests for strong wifi connection (i worked from the room) were answered and a fan was brought to us when the room (-)wifi wasn't good at all (-)wifi was poor but owner said she would call her provider to get it fixed - not a big deal since we (-)wifi is a bit slow. works but slow (-)wifi connection could be better

location is great, has car park u/neath for 6 euro/day, room was nice and clean ,comfortable and wifi good

very clean plenty of towels quality linen fast wifi and the pizza was amazing

we made the most of the outdoor bar in the wonderful courtyard where it was

bar is only open in high season but restaurant serves alcohol and wine is very cheap

very flexible good and nice place location is good good breakfast

size of the room the accessibility to wifi. careless response for assistance

the wifi is very slow

the wifi was a bit spotty at times, but this wasn't a big issue.

the hotel was spotless the staff were fantast8c great wifi overalll very positive stay

the wifi was a bit slow sometimes.

wifi is good and we had no difficulty in connecting

wifi was a joke, it did not work well in the lobby and i could not connect to it in my room

wifi was poor.

poor wifi internet

additionally, the wifi in our room did not work throughout our stay

internet (wifi) in the room did not work. (-)boxes can be a bit small, and wifi coverage can be spotty depending on the room location (-)wifi kept dropping but possible to manage. (*)groups of tourists are noisy > good working room airconditioning > room 211 tv was not working > wifi okay in the lobby but wifi not working inside room 211 > breakfast is okay for the package (-)poor wifi. room very small (-)small bathroom and poor wifi

not far from the sanctuary. they were very welcoming and allowed us to get a late check out.

staff were super friendly. they arranged taxis for us. also helped with late check out.

terrible wifi, terrible bed, tiny bathroom

connection problem with wifi

qnd towels, comfy bed, very good wifi

very, very poor wifi

hard to find phone signal and wifi is not quite good.

wifi

no proper wifi

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

everything was excellent except the wifi is slow.

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even

the benefit of a good restaurant bar and cafe if desired

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

good wifi and very good value for money

wifi was not good

wifi not working at all had reported but the hotel could not repair it

no kettle in the room, the wifi was poor, all the religious symbols.

wifi not functioning properly. according to website photo completely different the room.

position, quiet, bars restaurants, supermarkets in easy walking distance, great pool

the parking lot is spacious

the view of the pool. gym club across the road for sport fanatics.

easy to find, only 10min drive into pau, quiet, and a pool for the kids

have everything you could possibly need including hob, dishwasher, microwave, fridge, swimming pool perfect to cool down

wifi is excellent

the wifi was not working in our room

issue was the wifi and room heater, wifi did not not work

poor wifi

maybe the wifi could be password protected as it is open.

the strength of the wifi in the room but it was excellent in the lounge.

stop bus to airport next to but i think in the room should be a small fridge as you say a frigo bar although it is not essential

staff were helpful but the reception staff doubled as bar staff on saturday afternoon

nice reception and hotel bar area

could do with more bar staff

have liked a mini bar /fridge to put bottles of water and additional plug sockets closer to the bed

fair breakfast

poor wifi in rooms

the wifi is super slow and not very reliable. the breakfast is just ok.

the wifi in my room did not really work, as the signal was too weak.

excellent location free wifi welcome drink great secure parking especially with a roof box

private parking is free

walk to the churchie stuff and eateries,, ample on sight parking for cars & motorcycles, the staff couldnt do enough to help, especially when my bike broke

the room, the food, the location and the parking - perfect

location, nice to have free parking in the property, restroom in good size but needs

stay, the beds were confy, everything was very clean, great water pressure in the bathroom, free parking, and really close to the sanctuary

good wifi connection

early check in.. professional and helpful..