well equipped kitchen

i had emailed earlier in the week to see if an early check in was possible

the management was super accommodating with an early check in and offered a late check out if needed

the management was super accommodating with an early check in and offered a late check out if needed

room was very clean and loved that it had a little kitchen

nice communal sitting area outside with pool

the kitchen area/ room was dated but functional

a microwave would have been a great addition to the kitchenette

my only suggestion would be to install a small shelf in the kitchen areas, to put the cutlery container

great coffee to start the day -the kitchenette in the room was super helpful, and well stocked and

it was a bit noisy - loud people in the hallway and kids next door were rather loud.

nice to have a small kitchenette

room was air conditioning witch was nice and the complimentary breakfast was a plus

the outdoor pool and hot tub were in good working order, and the gym was well equipped

its disappointing for me and the kids we were looking forward to swim but it was pretty cold

room with a good size kitchenette

cozy garden, nice, clean and good for kids

beautiful garden in the middle of hotel. clean room. friendly staff. loved the pool and hot tub.

complaining about having to book the pool (due to covid) and the only time available was past her kids bedtime

the king size bed and and the kitchen facility

rooms were clean, they provided extra accessories which was very nice and allowed me an hour early check

i did call the hotel to request early check in and they were very accomodating, getting back to me very quickly and allowing us to

wifi connection was fairly poor but it didn t effect my overall satisfaction with the

nicely decorated. very clean. coffee, microwave, fridge, wifi.

the thermostat on the door, just as they had left, kindly and efficiently, the information about wifi

a few bugs in the room, spiders and such. parking was packed. wifi was so-so.

wifi didn't really work.

quiet, its very accessable, its got great wifi, its super clean, its right on the seawall

beautifully decorated, perfect location, free parking, great wifi, with a very comfortable bed, and

wifi was painfully slow.

is dated and it has great wifi and a wonderful breakfast but otherwise there is not much to

wifi in the room was slow but good enough for email and facebook.

specifically chose this place as we were staying 2 nights on sun shine coast so wanted kitchenette

proximity to the beach, large room with kitchen and the illuminated mirror in the bathroom, i would have loved to have taken it with me

kitchen was a bonus

no laundry facilities and no toaster in the kitchenette villa

need more bathroom counter space, no spoons in the kitchen

had to ask twice for bar soap and didn't change towels.

they were accommodating of our early check in

joe’s on the beach bar and restaurant for dinner

like the bar and restaurant on the property was nice

bed was comfortable and staff was accommodating for an early check in

ac was working and we had a mini kitchen

pillows were directly resting on brick wall it was a nice large room but the table located in the kitchen was far too small to be

good equipped kitchenette also

no tea towel only 3 plates there were 4 of us, plug missing for kitchen sink had to use bathtub plug

kitchen equipment was good but stacked on top of each other

didn’t think we’d use the kitchen but we ended up doing so and it was awesome

laundry room in building

the location was great. beds were comfy. liked having a whole kitchen.

clean, safe, well appointed room , bathroom, and laundry facility

feels clean, modern. great laundry facilities

was not aware of free wifi. everything else was great

machine which was replenished with starbucks coffee daily & our teenagers loved the super fast wifi

wifi was really good

wifi was iffy

- spacious room with sofa bed for kids - very big and comfy bed - small kitchen - good location - early check in was possible as room was

wifi is good

room is very clean with a well equipped kitchen

it has a well-equipped kitchen

wish they could arrange for the bathrooms and the kitchen to be cleaned regularly

free use of kitchen as long as you clean up after yourself

there is one bedroom, one full shower, a living room, new kitchen and dining table, tv, wifi etc

excellent in presentation, cleanliness, spaciousness, comfort and amenity, on-site parking, wifi etc but the booked facilities were not provided as advertised

and there was a washer/dryer and full kitchen

and very comfortable accommodation, with shared use of kitchen and access to laundry facilities

exclusively to get around town, so we have no experience with other types of transportation or parking

loved staying at the sylvia, from location, to comfortable bed, to wifi, large rooms, to friendly staff

wifi server was weak, we couldn't get wifi on the 8th floor, had to go down to the lobby to check

free wifi was patchy.

wifi not working

wifi was spotty and it was hard to use

they have a coin laundry out the back too

the suite with little kitchen

great kitchen

possibility to do laundry

it included kitchen, was clean, plenty of towels and toiletries

staff is incredible - always happy to help, wonderful with kids, patient and kind

early check in was greatly appreciated, room was a very good size and room was clean - front desk

the hotel has a laundry room so we were happy to be able to do our washing

we didn't really make use of the kitchenette but i can see how that would be an advantage for some people staying longer

place to stay, clean rooms, new gym equipment, clean laundry facilities, lovely very helpful staff, easy location great access to

there is a little gym with a sauna in the hotel

ich we could use in the restaurant) and free wifi in our room

00 per day for wifi - the comp'ed it

wifi not free - but we used our own data anyway.

charges for wifi, parking seemed like a lot, and breakfast seemed a little over the top price wise

charge for wifi in the rooms, although wifi in the lobby is free

liked the position, in downtown, the free parking, difficult in that area, the basement laundry, usefull

laundry for guests. jug/kettle supplied.

friendly staff, good shower, good location, comfy bed, late check out was 2pm - fantastic

in snooping around the property we discovered a coin-operated laundry room in the basement that wasn't mentioned in the description

they granted us an early check in, and allowed a late check out

early check in late check

location, price,early check in

to have our room at 9:30 in the morning instead of waiting until 14:00 and did not charge for the early check in

noisy guests. the room upstairs had noisy kids that were running around hallways all night!

friendly staff who helped us to get an early check in after a long

the wifi would cut in and out sometimes.

wifi unacceptable. minimal speed wifi even after change of rooms.

great wifi

stable wifi, onsite fitness room and restaurant downstairs

wifi could have been faster or better. new cost of paint needed in parkade hallways to elevator

we really enjoyed the spa and pool

cleanliness, location, pool, staff

lack of changing area in pool/gym area.

the most impressive thing was the staff being so accommodating re an early check in and late check out

gym and pool need updating

wifi really wasn't up to current standards.

wifi was a bit on and off on my phone but worked fine on my laptop

fast free wifi was so useful during my stay

guest wifi network did not function. otherwise nothing

wifi kept disconnecting and i would have to reconnect

paper towels in the kitchen a more knowledgeable concierge

clean, excellent location, lovely large rooms, laundry service, friendly helpful staff

kitchen, grocery store across the street, friendly and helpful staff, fitness room, large laundry

very clean bedrooms and 2 bathrooms, a sitting and dining room complete with a desk and seperate kitchen and a wide screen tv with all the usual cable channels available

wish we could have stayed longer to take advantage of the kitchen

was uncomfortably hot at night - a/c did not work super well sketchy wifi, could not support zoom calls needed for work

even basic browsing) we were charged for a

the only downside was that i couldn't get the wifi to work.

large clean room with a desk and great wifi

i was never able to connect to wifi even after 2 attempts with support

free wifi

wifi was good, pool and gym were great

wifi sucked

great bed, very clean great wifi clean bathroom

rooms and absolutely incredible attentive service at reception spa and restaurant and

check in staff were very obliging with early check in

00 early check in fee that they could not provide

the kids liked the ping pong table

accommodating to late and early check in and out

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be confined

kitchen, the size of the studio, the parking connected to the hotel

excellent wifi

the only issue we had was the wifi was not very strong and wouldn't always work, plus it wouldn't work when we were in the coffee

close to everything; great gym; great room/apartment size; good breakfast; fast wifi

wifi was excellent

free wifi

location

t fare from restaurants and from the water), clean bedroom, good wifi connection inside the room, great view from our balcony

was cold, no wifi unless you become a member of marriott, no hotel restaurant or bar

we had to pay extra to get wifi as supposed to be $5/day

of room, wifi was poor

wifi and tv good

did not mention about internet/wifi charge at the front desk!!

free wifi and the tub shower has hair left it in from the previous person that stayed in that

wifi often didn t work. no loungers, just chairs in the pool area.

wifi is very slow.

there is free wifi and the gym and pool area is nice to unwind after the day

free wifi was helpful

wifi speed is slower than expected there is no microwave in the room.

no wifi in our room but we were upgraded

the receptionist was also so nice as to give us the wifi password

paying for wifi.

wifi could be better

wifi was sometimes giving trouble on/off signal.

no wifi in room.

penthouse kitchen has great amenities. staff were super friendly and efficient!

nice hotel with great amenities including kitchen and laundry

gym is fantastic

kitchen, gym and laundry service is available

staff, allowed early check in, washing machine and large shared kitchen

no wifi on tvs, no deal for restaurant, expensive parking and not included

their location but i did not have breakfast with them so i cannot comment on that but wifi is

small fridge in room & wifi were good. having an umbrella in room.

rooms clean and tidy with good tv and excellent wifi

friendly staff; beautiful pool and great gym

there is a superb guest laundry on first floor which was great as we stayed four nights

staff!!! amazing staff. huge bathroom. clean. alliw d very early check in.

visited the bar that communicated tot he hotel and had a beer, but they didn’t ask if we were hotel guests,

large room, quiet, bright. guest laundry was clean with fairly new machines,

nlocation value for money in an expensive city parking at a cost but convenient great laundry

hotel has incredible amenities, including a sauna, pool, gym and hot tub

great room - nice outside pool on 4th floor.

the double beds are too narrow for a couple to sleep in or for two small kids.

location was great. early check in. great staff

amazing staff - friendly and accommodating surprisingly warm outdoor pool nice room, great view

fast wifi

very central clean good wifi

wifi was great

wifi kept dropping out and was slow at times.

elevator was very slow and the wifi took a while to connect

wifi was easy to access with a strong signal

the wifi was not worth using.

i couldn't connect to the wifi, and the front desk promptly provided me with an alternative that helped me to be online again

you get the right room) and very expensive but the wifi service was so bad we were

a lovely situation overlooking the harbour

location and room, nothing in the way of facilities though except wifi and room tv

good wifi

the wifi worked well

the wifi was with very poor quality and was disconnecting constantly

ower than at the airport) and it made it difficult to work from my room.

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

the bar with the complimentary drinks was a great shout and we stayed for food and cocktails

bar attached to the hotel didn't open until 4pm which was a shame

funky room design, great location, bar downstairs very nice. loved the free drink voucher

small boutique style with great decor, personalised staff. bar attached friendly staff .

quality wifi, comfortable and silent room with modern coffee machine, fridge and lots of space

the fourth floor the wifi was very problematic - i had to phone and talk to the internet expert myself and he rebooted

the location is fabulous - close to restuarants, transit and attractions. wifi is strong.

older premise, could use some updates. wifi service was sporadic.

work, the business lounge is a very great place with nice design, unlimited coffee/tea and great wifi connection

am a rewards member so wasn t charged for wifi

with charge for wifi

location, friendly and helpful staff, clean and quiet room, wifi was reliable

i think i was charged for the wifi. not free.

in-room wifi was incredibly slow until i called up and inquired about it

wifi was also excellent

the bar stools are broken upstairs

lack of room service

the rooftop bar was a bonus discovery this time around

we didn t eat breakfast but use the sky bar for drinks - great vibe and we used the restaurant at street level for drinks and dinner twice

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

a long fligbt there was a sport bar to relax and grab a bite to eat

were going to the early 1pm canucks game and had requested early check in if possible

best location in vancouver. a fantastic restaurant and cocktail bar attached

didn’t sleep second night due to bar patrons outside/downstairs

hydra bar is really lovely

the restaurant and gym are still being completed but the staff made up for the lack of facilities available at the

i also really enjoyed the gym

breakfast to french toasts and they are very accommodating if you want something simpler for your kids for instance

gym with everything you need

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

the bed was comfortable. good wifi. good shower.

wifi excellent

wifi access was not consistent

spacious room, huge bathroom, blazing fast wifi, great amenities, super friendly staff.

having secure wifi in a hotel is brilliant for a business

the wifi connection was not very good.

hard to access wifi

air con and wifi good

good wifi included in price

wifi was a bit slow (not suitable for video calls). the mattress/bed was a bit too soft for me. (-)wifi was extremely poor! (+) wifi is good

gym was pretty good, maybe could've had a touch more stuff

and the pool on saturday morning felt like a man used it to teach little kids swimming lessons

were very nice, friendly, and accommodating to my requests for an early check in and late check out

the room is very spacious & has a kitchen that is very functional

it even has a bar next door, and is a short walk from granville

great to have a laundry room too

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

there, just about everything in downtown vancouver is close by: - next door is the kingstons own bar and grill

the quaint building, our room, the facilities and the bar attached to the hotel door, where the staff were so friendly

poor wifi at the bar/breakfast area commun area is a bit small

poor wifi

wifi was fast

we had a room with an awesome view :) pretty good wifi

there were many wifi issues that we did bring up but we were not compensated for

wifi, clean spacious rooms, daily free water, comfy bed

wifi was very fast and reliable

bed comfortable, elevators good, wifi good, shower good, tv good - lots of usb charging ports.

wifi was not the best and parking rates were way too high.

we were happy to get the suite room with wifi

wifi worked well

good free wifi

as this was a business trip for me i cannot over emphasize the great and very fast complimentary wifi

fast complementary wifi throughout the hotel

it has *real* wifi,

the kitchen was well stocked

comfortable bed and quality kitchen facilities

has washer and dryer and well equipped kitchen

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

rooms are spacious and amazing with a kitchen and many utensils

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not checked

early check in was great, breakfast was ok as well

walls, was very loud in other rooms/in the hallways - kids running and yelling, someone playing the same song on guitar 50 times in a row at 8am

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant experience

it really added to the magic of the weekend for my kids and i

great kitchenette area with wine glasses & nescafé

gave us plenty of space, and having the pool on the same floor made it so easy (and fun) for the kids

the pool was a big hit with the kids

nice and helpful staff amazing location pool with jacuzzi spotless clean free apples in the

the separate master bed is great for couples with kids. very close to stadium

parking was included (or cheaper at least) and that the hotel had a pool for the kids

we didn’t like unfortunately with the covid 19 restrictions the free breakfast wasn’t available

they had a great workout room, hot tub, and laundry room

towels in the gym and i asked a maintenance man where to find them and he said he would request some after we

clean and pleasant and large room with fast wifi

the wifi is good

the wifi connection is not stable.

value for money. supportive staff. good wifi and amenities, comfortable bed.

there wasn t anything missing, from wine glasses, to a curling iron, to bathrobes, great wifi, super comfy bedding and pillows

perfect for longer stay as you can cook in the communal kitchen and use the on-site

plus a late check out as we were so tired when we arrived

had dishes, silverware and pots to use in their kitchen

full kitchen however no equipment which i thought was strange

great roof top space and kitchen facilities

just the wifi

no vending machines for snacks and the wifi wasn t the best

wifi is slow but all good

hotel, fantastic staff, amazing location wifi is meh but didn t care cause everything else was great

wifi kept disconnecting randomly.

i wish the wifi was free

the wifi was complimentary for all guest

a fee for parking & wifi the water pressure was very low on the taps and shower

wifi facility is not strong enough & your receptionist input my last name wrongly

no free wifi also wanted a. bath not shower.

wifi ketp cutting in and out

quality wifi too

soemtiimes, it's not woking well for wifi.

wifi a bit unstable and slow.

you look up the hotel it says free wifi and free parking

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

location, size, kitchen

parking was great and felt safe

we were able to freely use kitchen area

i rented a car which was the best thing i did and parking was not a problem at all

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

basic, and having the restaurant and bar closed due to staff shortage, the stay was quite nice and all the members of staff we met were

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

the restaurant and bar weren't open.

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

for me it was a perfect stay…wish the tiki bar had been open but that’s just timing.

upgraded our room, free wifi, and gave us a free shuttle to the airport in the morning

an extra wool blanket more bottled water wifi was very slow. i gave up on it.

wifi is strong

the wifi is the worst wifi i have ever used.

fast wifi good customer service would go back for another stay

the tv kept loosing wifi signal so i had to keep logging it back in but not a big issue.

nice room, bathroom & wifi

good wifi, clear instructions with its own online portal

room and i think a fridge freezer is overkill when there's a large shared fridge freezer in the kitchen

clean kitchen and bathroom

close to the venue i went. the hotel allowed an early check in, which was really nice.

location close to public transport stops and groceries shops. guests laundry, fitness.

i would love to see more kids friendly and family tv channels in the future

no airport shuttle or pick up service from the airport

noice from other guests' kids running the hallway

i liked the self-sufficiency that comes with the kitchenette and private entrance

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

frame windows that sometimes won't close easily to be locked, and inadequate electrical in the kitchen

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

very helpful- maira at the desk is extremely helpful and resourceful they have a decent working gym

gym and washing machines on site very good

rooms great staff and good emenities such as spa pool and sauna

the previous comment the add stated gym and hot tub, the open hour is very odd

gym , elevator was down due to renovations